EMERGENCY ACTION GUIDE CALL 911
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- Terence Chapman
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1 EMERGENCY ACTION GUIDE TO REPORT AN EMERGENCY CALL 911 fr any situatin that requires IMMEDIATE plice, fire, r medical respnse t preserve life r prperty. En cas dʹurgence cadran 911 Im Ntfall Vrwahlknpf 911 In cas dʹurgenza manpla 911 En un dial 911 de la emergencia [ 場 所 位 置 方 向 などを 表 わして] 在 一 个 紧 急 情 况 的 拨 号 盘 قرص مزولة طارئ ي T reprt a campus emergency t Crnell Plice using a cellular phne call (607) Yu may als use any utdr Blue Light phne (situated thrughut campus) r indr designated emergency phne t reprt a campus emergency. Just pick up the receiver r press the call buttn. In case f FIRE, activate the building fire alarm using a manual fire alarm statin. emergency.crnell.edu Versin 10.1
2 This guide prvides basic infrmatin fr dealing with emergencies n campus. Print it and keep a cpy readily available. Review it frm time t time. Campus Respnse and Infrmatin Services Crnell Plice...emergencies 911 emergencies (cellular phnes) (607) nn emergencies (607) Envirnmental Health and Safety... (607) Campus Life Facilities Office... (607) Facilities Custmer Service... (607) Gannett Health Services... (607) University Operating Status Inclement Weather Phne... (607) Operating Status Web Site University Special Cnditins Web Site When reprting an emergency, be prepared t give: Lcatin f the emergency building, rm, directins. Type and severity f the emergency. Fire type and size f fire. Medical type f illness r injury, cause, number f patients. Plice type f crime, descriptin f suspects and directin f travel. Hazardus Material materials invlved, quantity, hazards and injuries. When the incident ccurred. Yur name, lcatin and phne number s respnders can find yu. Tpic Page Tpic Page Active Shter... 3 Facility r Utility Prblem... 7 Animal Incidents... 3 Fire, Smke, Explsin... 8 Bmb Threat... 4 Hazardus Materials... 9 Building Evacuatin... 5 Medical r Mental Health Emergency... 9 Crime... 5 Severe Weather Earthquake... 6 Suspicius Mail r Package Elevatr Emergency... 7 Wrkplace Vilence emergency.crnell.edu Versin 10.1
3 ACTIVE SHOOTER Hw t respnd if an active shter is in yur vicinity. RUN HIDE FIGHT If there is an escape path, attempt t evacuate Prevent thers frm entering the area Evacuate whether ther agree r nt Meet at a predetermined area, d nt leave campus Leave yur belngings behind Call 911 when yu are safe Help thers escape if pssible Lck and/r blckade the dr Hide behind large bjects Silence yur cell phne Remain very quiet Attempt t incapacitate the shter Act with physical aggressin Imprvise weapns Cmmit t yur actins When Law Enfrcement arrives n the scene: D exactly as the team f fficers instructs D nt apprach the fficers Keep yur hands visible, fingers spread, and empty. ANIMAL INCIDENTS If an animal such as a bat r raccn is fund inside a building: Islate it in a rm by clsing drs behind it and keeping peple away. Call Facilities Custmer Service at (607) If yu are unable t islate the animal: Call Crnell Plice at 911 (r (607) frm a cell phne). If an animal has bitten, scratched r had direct cntact with a persn, call Crnell Plice at 911 as sn as pssible. If yu see a suspicius animal wandering lse n campus: Call Facilities Custmer Service at (607) emergency.crnell.edu Versin 10.1
4 BOMB THREAT If yu receive a bmb threat by telephne, try t remain calm and btain as much infrmatin as pssible frm the caller. Recrd the time f call, sex f caller, phne number (if caller ID present). What did the caller say? Ask: When is it ging t explde? Where is the bmb? What des it lk like? What kind f bmb is it? What will cause it t explde? Did yu place the bmb? Why? What is yur name and address? Write dwn infrmatin abut the caller: Man r a wman? Apprximate age? Unusual speech traits? Tne f vice and attitude? Freign r reginal accent? Dictin? Backgrund nise? If the threat was delivered r left in yur area, try t recall a descriptin f the deliverer r any suspicius persn(s) in the area. Immediately ntify Crnell Plice by calling 911, using a Blue Light Phne, r dialing (607) frm a cell phne. Reprt the time, lcatin and cntent f the threat, as well as yur lcatin and phne number. Stay n the line with the 911 dispatcher until the 911 dispatcher terminates the phne call. Take n ther actin unless directed by Crnell Plice. D nt create a panic situatin. Take a quick visual lk arund yur area fr any suspicius bject(s). D nt tuch r mve the bject. If yu are tld t evacuate the area, take yur ntes abut the call with yu. 4 emergency.crnell.edu Versin 10.1
5 BUILDING EVACUATION Evacuatin is required: any time the fire alarm sunds, r an evacuatin annuncement is made, r a university fficial rders yu t evacuate. In the event f an evacuatin: Alert thse arund yu wh might nt have heard. Turn ff equipment and secure hazardus peratins if pssible. Take yur keys, jackets, and any persnal items with yu, yu may nt have access t them fr hurs r lnger. Clse drs and windws. Leave rm lights n. Remain calm and walk t nearest exit. D NOT use elevatrs. If yu are unable t leave the building due t a physical disability: G t the nearest area where there are n hazards. Use a telephne t call 911 r Crnell Plice at (607) Be sure t give them the rm number s they can send help t yu. If pssible, signal ut the windw t n site emergency respnders. One persn may remain with yu if they wish t assist yu. D nt re enter until given an all clear signal by emergency persnnel. CRIME Call 911 t reprt a crime in prgress r criminal behavir t Crnell Plice. D nt apprach r attempt t apprehend the persn(s) invlved. Take nly actins necessary fr self defense. If yu are safe, stay where yu are until the plice arrive. Otherwise, try t mve t a safe lcatin. Reprt as much infrmatin as pssible including: Type f crime. Descriptin f persns invlved, including height, weight, sex, clthing and any weapns. Lcatin f crime. Directin f travel. Vehicle descriptin, including clr, year, make, mdel and license. Call Crnell Plice at (607) t reprt nn emergency criminal activities, including crimes that are n lnger in prgress, missing prperty, minr aut accidents withut injuries, disabled vehicles, etc. If necessary, refer t the ACTIVE SHOOTER sectin f this dcument. See smething? Say smething! Reprt suspicius activity t Crnell Plice (607) r call emergency.crnell.edu Versin 10.1
6 EARTHQUAKE Earthquakes are rare in the Ithaca area but knwing what t d culd save yur life. DROP, COVER, and HOLD ON Minimize yur mvements t a few steps t a nearby safe place and if yu are indrs, stay there until the shaking has stpped and yu are sure exiting is safe. If Indrs If Outdrs DROP t the grund; take COVER by getting under a sturdy table r ther piece f furniture; and HOLD ON until the shaking stps. If there isn t a table r desk near yu, cver yur face and head with yur arms and cruch in an inside crner f the building. Stay away frm glass, windws, utside drs and walls, and anything that culd fall, such as lighting fixtures r furniture. Stay in bed if yu are there when the earthquake strikes. Hld n and prtect yur head with a pillw, unless yu are under a heavy light fixture that culd fall. In that case, mve t the nearest safe place. D nt use a drway except if yu knw it is a strngly supprted, lad bearing drway and it is clse t yu. Many inside drways are lightly cnstructed and d nt ffer prtectin. Stay inside until the shaking stps and it is safe t g utside. D nt exit a building during the shaking. Research has shwn that mst injuries ccur when peple inside buildings attempt t mve t a different lcatin inside the building r try t leave. DO NOT use the elevatrs. Be aware that the electricity may g ut r the sprinkler systems r fire alarms may turn n. Stay there. Mve away frm buildings, streetlights, and utility wires. Once in the pen, stay there until the shaking stps. The greatest danger exists directly utside buildings, at exits and alngside exterir walls. Grund mvement during an earthquake is seldm the direct cause f death r injury. Mst earthquake related casualties result frm cllapsing walls, flying glass, and falling bjects. If in a Mving Vehicle Stp as quickly as safety permits and stay in the vehicle. Avid stpping near r under buildings, trees, verpasses, and utility wires. Prceed cautiusly nce the earthquake has stpped. Avid rads, bridges, r ramps that might have been damaged by the earthquake. If Trapped Under Debris D nt light a match, lighter, flare r ther pen flame. D nt mve abut r kick up dust. Cver yur muth with a handkerchief r clthing. Tap n a pipe r wall s rescuers can lcate yu. Use a whistle if ne is available. Shut nly as a last resrt. Shuting can cause yu t inhale dangerus amunts f dust. 6 emergency.crnell.edu Versin 10.1
7 ELEVATOR EMERGENCY If yu find yurself in a stalled elevatr: D nt try t exit the elevatr car. Use the emergency telephne in the elevatr t call fr help r call (607) frm a cell phne r bang n the drs and shut fr assistance. D nt try t frce the drs pen r exit the car. Wait fr trained persnnel t assist yu frm the elevatr. If yu hear smene calling fr help frm a stalled elevatr car: Call Crnell Plice at (607) r use a building emergency phne. Reassure the persns in the car that yu have reprted the prblem and help is n the way. D NOT attempt t pen the elevatr drs. FACILITY and UTILITY PROBLEMS Call 911 (r (607) frm cell phnes) and evacuate the building in cases f: Fire Structural damage r cllapse Smke Uncntrlled gas leak Explsin Uncntrlled chemical r hazardus material spills Call 911 (r (607) frm cell phnes) and fllw dispatcher and respnder instructins in cases f: Unknwn drs Activated residence hall rm smke detectrs Hazardus cnditins Persns trapped in elevatrs Campus Life facility and utility prblems call the Campus Life Facilities Office at (607) r the area service center, fr prblems such as: Electrical utage Flding Heating r air cnditining failure Building r rm security issues If the prblem ccurs between 5 p.m. and 8 a.m., r n weekends, call the Residential Prgram staff n call. Facility and utility prblems (NON Campus Life facilities) call Facilities Custmer Service at (607) fr prblems such as: Electrical utage Building flding Heating r air cnditining failure Water Leaks In case f electrical emergencies, d nt tuch equipment that is smking, sparking, tripping circuit breakers r giving electrical shcks. Telephne r cmputer netwrk failure call yur unit s netwrk administratr r Crnell Infrmatin Technlgies at (607) emergency.crnell.edu Versin 10.1
8 FIRE, SMOKE, EXPLOSION In the event f fire, smke, r an explsin: Alert thse arund yu t the hazard. Evacuate the rm, clsing drs behind yu as yu leave. Manually activate the fire alarm system as yu exit the building. Exit and mve away frm the building DO NOT USE ELEVATORS. If yu encunter smke, stay lw and if necessary use yur secndary escape rute. Call 911 (r (607) frm a cell phne) frm a safe lcatin. Tell the dispatcher: Name f the building Lcatin f the fire Descriptin f the fire ALL fires must be reprted t Crnell Plice, including thse that have been extinguished. If yur clthing is n fire Stp Drp t the grund r flr and Rll t smther flames. Smther flames using a fire blanket. Drench with water frm a safety shwer r ther surce. Seek medical attentin fr all burns and injuries. If yu are trapped in a building If pssible, take shelter in a rm with an utside windw. Clse all drs and windws. Use clthing, twels, r paper t blck arund the dr r ver vents t keep smke ut. Stay lw in smke. If there is a telephne, call 911 t reprt yur lcatin and situatin. Signal t rescuers and peple utside the building by waving clthing and ther light clred bjects. Stay where rescuers can see yu. Remain calm, stay lw, and be patient. Fire Extinguishers If yu have been trained and it is safe t d s, yu may use ne extinguisher t attempt t extinguish the fire. Only attempt t extinguish small fires. Make sure yu have a clear escape path. If yu have nt been trained t use a fire extinguisher yu must EVACUATE immediately. 8 emergency.crnell.edu Versin 10.1
9 HAZARDOUS MATERIALS EMERGENCIES Fr spills r incidents requiring training, prcedures, r persnal prtective equipment beynd the abilities f the persnnel present, take the fllwing actins: Alert thers in the immediate area and evacuate the rm. If building evacuatin is needed then manually activate the building fire alarm. Clse drs as yu leave the rm. Call 911 (r (607) frm cell phnes) frm a safe lcatin and prvide the fllwing infrmatin: Yur name, telephne number, and lcatin Lcatin f the spill Name and quantity f material spilled (if knwn) Any injuries r persnal cntaminatin Use eyewash r safety shwers as needed t wash spilled chemicals ff yur bdy. Flush the affected areas with cpius amunts f water fr at least 15 minutes. Call 911 t reprt hazardus materials spills and persnal cntaminatin. If yu are cntaminated d nt spread the material r cntaminate thers. Tell respnders yu have the material n yu. MEDICAL OR MENTAL HEALTH EMERGENCY A medical emergency may exist fr many reasns including trauma, alchl r ther drug verdse, serius mental health issues, r medical cnditins like diabetes r cardiac arrest. Call 911 D nt mve the persn unless they are in immediate danger. Prvide first aid if yu are trained t d s. Reassure the persn that help is n the way. Students (r anyne cncerned abut a student): Cnsultatin regarding medical and mental health cncerns is available by phne at all times. Call Gannett Health Services at (607) Faculty, staff, pst dctral fellws and assciates, retirees, spuses/partners f emplyees: Cnsultatin with a cunselr is available by phne at all times. Call the Faculty and Staff Assistance Prgram (FSAP) at (607) If yu are immediately cncerned that smene may harm themselves r thers, call the Crnell Plice at (607) HEART ATTACK Knw the signs and symptms f a pssible heart attack Chest discmfrt: Mst heart attacks invlve discmfrt in the center f the chest that lasts mre than a few minutes, r that ges away and cmes back. It can feel like uncmfrtable pressure, squeezing, fullness r pain. Discmfrt in ther areas f the upper bdy. Symptms can include pain r discmfrt in ne r bth arms, the back, neck, jaw r stmach. Shrtness f breath with r withut chest discmfrt. Other signs may include: breaking ut in a cld sweat, nausea r lightheadedness. CALL 911 and send smene t get the nearest Autmatic External Defibrillatr (AED) 9 emergency.crnell.edu Versin 10.1
10 SEVERE WEATHER Thunderstrm Seek shelter inside f a sturdy building. Avid small sheds r islated structures in pen areas. Stay away frm windws and drs, and stay ff prches. Avid cntact with crded phnes. Cell phnes and crdless phnes are fine. Avid cntact with plumbing. D nt wash hands, bathe, shwer, wash dishes, etc. Avid cntact with electrical equipment and crds. Befre the strm, unplug r pwer dwn sensitive equipment. Snw/Ice Fld Avid unnecessary travel. Ensure yu have supplies (fd, water, etc.) t last at least several f days. Mnitr University clsures and special cnditins: University Operating Status: University Special Cnditins: Or call (607) fr infrmatin. Fllw fficial instructins given fr yur area. Never drive thrugh standing water. Never walk thrugh mving water. Be aware that flash fld can ccur quickly. If flding ccurs, mve immediately t higher grund. Ensure yu have fd & clean water t last yu at least several days. Mnitr lcal radi/tv channels fr evacuatin and ther directives. Trnad Take shelter inside a substantial building if a warning is issued r yu see a funnel clud: G t the basement r an interir rm n the lwest flr, preferably withut windws. Clsets, bathrms, and ther interir rms are best Get under smething sturdy r cver yurself with a mattress if pssible. If n shelter is clse by, lie flat in a ditch r lw spt with yur hands shielding yur head. Avid verpasses and bridges. Fr mre infrmatin and planning guides, please visit 10 emergency.crnell.edu Versin 10.1
11 SUSPICIOUS MAIL OR PACKAGES If yu receive r bserve a suspicius piece f mail, package r material, d nt mve, pen, cver r interfere with it. Mve peple away frm suspicius items. Avid cntaminating ther areas and peple. Call Crnell Plice immediately at 911 (r (607) frm a cell phne) frm a safe lcatin. Be prepared t give the lcatin f the item, the cntext f what yu ve bserved, and yur name and phne number. Fllw directins f the Crnell Plice. D nt create panic. If yu are tld t evacuate, fllw yur unit s evacuatin prcedure. Characteristics f a suspicius piece f mail r package that is received unexpectedly r is unknwn and may include: excessive pstage ily stains r disclratin misspellings f cmmn wrds visual distractins excessive weight lpsided r uneven writing rigid envelpe titles but n names freign mail, air mail, r special delivery n return address handwritten r prly typed address prtruding wires r fil incrrect titles restrictive markings; such as cnfidential, persnal, etc. an excessive amunt f securing material used, such as masking tape, string, etc. 11 emergency.crnell.edu Versin 10.1
12 WORKPLACE VIOLENCE Yur actins may help calm a ptentially vilent situatin, r they may escalate the prblem. Behave in a manner that helps calm a situatin. Stay calm and dn t be in a hurry. Be empathetic. Shw yu are cncerned. Try t have the persn and yu sit dwn; sitting is a less aggressive psitin. Try t be helpful, fr example, schedule an appintment fr a later time. Give psitive utcme statements, such as, We can get this straightened ut. Give psitive feedback fr cntinued talking, such as, I m glad yu re telling me hw yu feel. Stay ut f arms reach. Have limited eye cntact. Take ntes. Avid exacerbating behavirs: D nt patrnize. D nt yell r argue. D nt jke r be sarcastic. D nt tuch the persn If smene becmes agitated: Leave the scene immediately, if pssible. Call the Crnell Plice frm a safe place. Or, call a c wrker, using an agreed upn cde wrd t indicate truble. Practice preventive measures: Avid scheduling appintments fr times when n ne else is in the area. Remve sharp and blunt bjects frm desks. Try t avid wrking alne after hurs. If yu have t wrk late, advise a friend r family member. When wrking after ffice hurs, keep drs lcked and d nt pen the dr unless yu are expecting smene. D nt leave mney r valuable belngings lying arund. Purses shuld be lcked in a desk r cabinet. Lck yur ffice and/r lab drs when they are nt in use, even when yu are leaving fr just a mment. Always walk in well lit areas and knw yur surrundings. If yu think yu are being fllwed, d nt g hme; g where there are ther peple. Call the Crnell Plice at 911 (r (607) frm a cell phne) as sn as yu are in a safe place. Reprt any strange r unusual activities immediately t yur supervisr and the plice. Reprt any lcks, windws r lights that are in need f repair t yur building crdinatr. Refer als t the ACTIVE SHOOTER sectin f this dcument. 12 emergency.crnell.edu Versin 10.1
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