Explore the Possibilities

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1 School of Workforce & Continuing Education FALL 2015 Your Success Happens Here Explore the Possibilities Business Services Career Training Certificates Classes For Teens Computer Training Cursos En Español English As A Second Language Online Learning Professional Development Workshops

2 Welcome to Capital Community College s School of Workforce & Continuing Education your resource for new and innovative programming to enhance your skills and knowledge. The speed of change in the business world has increased vastly over the past decade. We want to help you keep up with these changes and improve your marketability. This semester, we ve added a business analytics series of courses, computer courses held in Spanish, sexual assault crisis training, health information technology, sustainable food service, community health worker and more. Whatever your learning style, we can accommodate you from courses on campus and online, nights and weekends, accelerated career training certificate and private courses! Check us out! 4 EASY WAYS TO REGISTER By Phone (860) Mon.-Fri 9am to 4:30pm Mastercard, Visa, or Company PO By Mail Continuing Education Capital Community College 950 Main Street, Hartford, CT By Fax (860) ATTN: Damaris Torres In-Person Continuing Education Capital Community College Rm. 316 (3rd Floor) 950 Main Street, Hartford, CT TABLE OF CONTENTS Career Training Center Payment Options...3 Healthcare...4 Business...10 Social Service...10 Food Service...11 LEARN to EARN Programs...12 Professional Development Center Business Language...14 Business Skills...14 MBA BootCamp...15 Taking Action and Getting Results...15 Business Analytics Series...13 Computers...18 Communication & Writing Skills...20 Finance...21 Healthcare...22 Sexual Assault Crisis Training...17 Wellness...23 Personal Development Center Arts...25 Wellness...25 Multicultural Learning Center ESL...27 Foreign Languages...27 Cursos de Computadora en Español...28 Capital Arts & Music Center Private Lessons...31 Concerts@Capital...31 Online Learning@Capital...29 Capital to Go...30 Registration Form...32 General Information Center Contact Directory...37 On-Campus Resources...36 Refund Policy For Credit-Free Courses Bus Passes The College reserves the right to cancel courses with insufficient enrollment. If a course you have registered for is cancelled, you will be notified and offered the option of receiving a full refund of fees or applying your course fee to another credit-free course in the same semester. Refunds take at least 4-to-6 weeks. No refunds are issued for credit-free courses unless you withdraw three (3) business days before the first class meeting, in writing or in person, to the office of Continuing Education, 3rd Floor, room 316, 950 Main Street, Hartford, CT Please Note: If you register for a course, you are responsible for payment whether or not you attend. Do not assume you will be deregistered for a course if you do not pay. See above paragraph. A limited number of bus passes will be offered to students enrolled in one of the career certificates on a First Come, First Served basis, and on certain dates only. Students will have to pay $26 with a bank check or money order only, payable to Capital Community College. Bus passes will be available a few weeks after classes start. Passes will be good through the semester. Instructions will be provided to instructors when bus passes are available. For help selecting courses, please call Odile Dilone (860) , or via , odilone@capitalcc.edu. Fall 2015 Register Now (860)

3 STUDENT STORY Monique Londono Community Health Worker Graduate Monique Londono graduated from our Community Health Worker program. She is a mother of three. Her reason for choosing the Community Health Worker Program was seeing the great need for access to healthcare in the community, the need for medical attention, and the extensive language barriers that many immigrants have to face. She wanted the opportunity to learn more about how she could make a difference in her community, and this program provided her with the tools to achieve her goals. Monique liked the respect that the professors had for her as a student, and the understanding that came from her interactions with them. The program gave Monique the opportunity to complete an internship that led to direct employment in the field. She was offered a position after completing her two week internship program. She states that her new work life is busy yet exciting, and she loves how everyone is treated equally at the office, regardless of their position. She recommends that students looking to be successful in this field have the following skills: Patience Great communicator Outspoken Team player Non-judgmental Her advice for students looking to get into this field: Take the course seriously if you want to succeed. Community Health Workers help community members gain access to care, increase their knowledge, help prevent disease and improve health outcomes. Students who complete this course are prepare to take the Mental Health First Aid Certification. Community Health Worker I gained valuable insight of what it truly means to help serve my community. Community health workers serve as an important function in various professional settings. The Community Health Worker training program has given me the tools and preparation to be a strong voice and help advocate for my community s needs. Daria Howard 2 Fall 2015 Register Now (860)

4 payment options We offer several payment options for our continuing education career training certificates. Short-term professional and personal development courses may be covered by employers, or other organizations. Payment Plans We have payment plans available for some of our career training certificates. Payment plans are divided into 2 payments. For more information on the details for specific certificates, please call our Customer Service Center at SNAP-ET Scholarships If you currently receive SNAP-ET benefits, you may be eligible to receive a scholarship to participate in a career training certificate program offered at Capital. Our experienced faculty are experts in their fields and provide the necessary strategies and skills to ready you for the workforce. Classes are offered at various times to work with your schedule. Refer to the course offerings in this catalog for full descriptions, days and times. SNAP-ET eligible Fall 2015 certificate programs available include: Administrative Medical Assistant, Administrative Assistant, Bookkeeper Assistant, Certified Nurse Aide (CNA), Certified Nurse Aide Refresher, Community Health Worker, Culinary Arts & Food Service, ECG/EKG Technician, Emergency Medical Technician (EMT-B), Health Information Technology Support Specialist, Medical Coding & Billing, Mobile Apps Developer, Networking/Cybersecurity Technician, Patient Administrative Assistant (PAA), Patient Care Technician (PCT), Personal Care Assistant (PCA), Personal Trainer, Pharmacy Technician, Small Business Development & QuickBooks, Social Services Assistant, Sustainable Food Service, and Weatherization Reach out to program coordinator Nurith Vidal at (860) to learn more about eligibility requirements and class offerings. Third Party Tuition Authorization the following information: student name, course title, course CRN, dates, times, and a promise to pay, as well as the address where the invoice is to be sent. Please contact our Customer Service Center, , for more information on tuition authorization letters. Veteran s Benefits For more information on Veteran s Benefits, please contact Margaret Abraham, Veterans Coordinator, at (860) , Room 208. Workforce Innovation and Opportunity Act (WIOA) Funds WIOA funds are available to those who qualify and will cover tuition on a variety of class offerings. For more information on how to apply for the program, visit the American Job Center at your local CT Department of Labor (in Hartford: 3580 Main Street). Program information is also available at For an overview of the WIOA program, please go to WIA-Eligible Fall 2015 certificate programs available include: Administrative Medical Assistant, Administrative Assistant, Bookkeeper Assistant, Certified Nurse Aide, Certified Nurse Aide Refresher, Community Health Worker, Culinary Arts & Food Safety, Emergency Medical Technician (EMT-B), Health Information Technology Support Specialist, Medical Coding & Billing, Mobile Apps Developer, Networking/Cybersecurity Technician, Patient Care Technician (PCT), Personal Care Assistant (PCA), Pharmacy Technician, Sustainable Food Service, Small Business Development & QuickBooks, and Social Services Assistant. Contact Continuing Education Coordinator Odile Dilone for more information on WIOA and WIOA-Eligible certificates, at (860) If your employer, or other organization, is going to pay for your class, a tuition authorization letter needs to be completed before you can enroll in the course. The authorization letter should be printed on company letterhead, and must include WANTED Teachers Who Inspire Greatness Do you enjoy sharing your expertise with others? Are you passionate about what you do and know? Can you inspire a classroom filled with adult learners? Consider joining the adjunct faculty at Capital Community College. We are always looking for GREAT teachers to provide wisdom, knowledge and on the job expertise to our students in the School of Workforce & Continuing Education. Connect with Andrea Baylock in our Professional Development Center at (860) or abaylock@capitalcc.edu. Fall 2015 Register Now (860)

5 career training center CCC Gets You Career Ready Welcome to the Career Training Center at Capital Community College. We have assembled a dynamic array of training programs. We are eager to help develop your knowledge and skills to achieve your career goals. Led by subject matter experts, our certificate programs provide real-life experiences, along with essential academic lessons. WHAT S Our certificate programs have been enhanced to provide you with better preparation for the world of work and how to make a successful transition from training to career. The course Work Readiness & Career Planning Skills is required for all of the certificates, and will be offered as an online hybrid course, as part of each certificate. An orientation to Blackboard and computer skills will be provided on the first day of the course. WORK READINESS & CAREER PLANNING SKILLS TOPICS Business math and business writing review Problem solving Decision making Time management Professional behavior in the workplace Computer literacy Job search strategies Resume and cover letter writing tips Interviewing techniques Financial literacy HEALTHCARE CERTIFICATES Administrative Medical Assistant You will be prepared to perform administrative tasks in a medical office or facility. You will learn how to greet patients, answer the phone, schedule appointments and surgeries, update medical records, and process medical correspondence. You will also learn how to determine insurance coverage and gain extensive insight on accounting, filing procedures and customer service. The training will highlight government regulations including HIPAA, OSHA, DEA and CLIA. Computer basics and an introduction to MS Word and Excel will be covered. Prerequisites: You must have a high school diploma or GED Basic computer skills Take assessment tests for reading and math Other Information: Students need to take Medical Terminology. Please refer to page 23 for available sections Participants will be prepared to take the Medical Administrative Assistant Certification (CMAA) certification which is a separate cost, Courses required to complete the certificate: PRFD-5589 Work Readiness & Career Planning Skills HMED-5333 Administrative Medical Assistant Skills HMED-5256 Medical Terminology Course Code: HMED G $1,279 Dates: Sep. 25 Dec. 18, 2015 (No class 9/26, 11/27, 11/28, 12/12, 12/19) Day/Time: Fridays (9am 2pm), Saturdays (9:30am 12:30pm) Room: 617 Instructor: Amy Koehler Course Code: HMED G $1,279 Dates: Oct. 16 Dec. 21, 2015 (No class 11/25, 11/27) Day/Time: Mondays/Wednesdays/Fridays, 5:30pm to 8:30pm Room: 617 Instructor: Ann Patterson 4 Fall 2015 Register Now (860)

6 career training center Emergency Medical Technician Basic (EMT-B) Emergency Medical Technicians (EMT) often make the difference between life and death by providing care to ill and injured individuals in critical times. EMTs work in a variety of environments including ambulances and hospital emergency departments. Highlights of this course include lectures, demonstrations, emergency room observations, and handson experience. Featured topics include airways, patient assessment, OB-GYN, trauma, infants and children, and EMT operations. Prerequisites: Pass background check Participants must have a high school diploma or GED Take assessment tests for reading and math. Call our information center at (860) to schedule testing. Individuals with college experience may request the assessment tests be waived Provide a physical exam including TB screening and proof of vaccinations Other Information: EMT-Basic Certification is required for admission into the EMT-Paramedic Certificate and Associate s Degree programs at Capital CC and other institutions The student fee includes: background check, student kit (blood pressure cuff, penlight, stethoscope, goggles, and trauma shears), books, T-shirt, and fees for a 2-part certification exam Students will have to complete a 10 hour observation offcampus Psychomotor exam is to be done off-campus Didactic exam is through the National Registry of Emergency Medical Technicians.*Those with a felony conviction may not be able to take the certification exam. Please visit the NREMT site for more information, Medical Coding & Billing Medical coders are essential team players in physician offices and clinics, working with accuracy and diligence to ensure health care providers are properly reimbursed. In this course, you will learn ICD-9 CM & PCS, ICD-10 CM & PCS, HCPCS and CPT-4 codes, billing, and medical terminology. Prerequisites Participants must have a high school diploma or GED Take assessment tests for reading and math. Call our information center at (860) to schedule testing. Individuals with college experience may request the assessment tests be waived Have basic computer skills Other Information: Students need to take Medical Terminology. Please refer to page 23 for available sections Participants will be prepared to take this certification: NHA Billing & Coding Specialist Certification, nhanow.com/billing-coding.aspx Courses required to complete the certificate: PRFD-5589 Work Readiness & Career Planning Skills HMED-5361 Medical Coding & Billing Skills HMED-5256 Medical Terminology Course Code: HMED G $2,495 Dates: Classes start September 25, Please contact Odile Dilone at (860) , odilone@capitalcc.edu for more information. Courses required to complete the certificate: PRFD-5589 Work Readiness & Career Planning Skills HMED-5207 Emergency Medical Technician Basic Course Code: HMED G5207 $1,099 plus student fee of $495 Dates: Classes starts September 28, Please contact Odile Dilone at (860) , odilone@capitalcc.edu for more information. Fall 2015 Register Now (860)

7 career training center ECG/EKG Technician Are you interested in working in an acute healthcare setting? Do you think you would enjoy collecting valuable health data? Capital Community College is offering a certificate training program to prepare you as an entry level Electrocardiogram (ECG/EKG) Technician. This course is recommended for students considering employment in the acute care/outpatient healthcare setting or those currently employed in healthcare looking to enhance their career mobility or further knowledge in this field. This course is also appropriate for current ECG technicians seeking certification in this field. Students will learn key customer service concepts, basic anatomy and physiology of the cardiovascular system and straight and 12-lead ECG rhythm strips. Students will explore real life scenarios in classroom and clinical learning environments. This course requires the use of current ECG equipment in the skills lab and clinical practicum environments. Textbook, BLS for Healthcare Providers and a national certification test are included in the course cost. Prerequisites: Participants must have a high school diploma or GED Take assessment tests for reading and math. Call our information center at (860) to schedule testing. Individuals with college experience may request the assessment tests be waived Training and one year experience in a healthcare field preferred. Other Information: Students will be prepared to take a EKG Technician certification exam. Courses required to complete the certificate: PRFD-5589 Work Readiness & Career Planning Skills HMED-5385 ECG/EKG Technician Skills Course Code: HMED G5385 $989 (includes textbook) Dates: Fall 2015 Please contact Ruth Krems at (860) for more information. Nurse Aide Certification (CNA) Build a career in healthcare while earning college credits! In 2014 our CNA course was evaluated for credit-worthiness, and was the first CNA program in CT to be awarded college credits! Upon successful completion of our Nurse Aide Certification (CNA) course you will be eligible for 3 college credits from Capital Community College or 4 college credits from Charter Oak State College! Certified nurse aides (CNAs) are valuable members of the healthcare team who provide basic nursing care in a variety of settings. Capital Community College is licensed by the CT Department of Public Health to present our 138-hour part-time course. Classroom and skills laboratory instruction are held at the College. Clinical experience is held at area skilled nursing facilities. Formats: 8-week weekday course 11-week evening course Prerequisites: Participants must be 17 years of age or older Take assessment tests for reading and math. Call our information center at (860) to schedule testing. Individuals with college experience may request the assessment tests be waived Provide a physical exam including TB screening Other Information: During flu season proof of flu vaccination is required for clinical State competency testing is included at the end of the course Textbook and workbook are included in the course cost The following required items are not included in tuition: uniform, travel expense to clinical, physical exam, and CT Nurse Registry application fee A class calendar outlining the days and times for the lectures, labs and clinical will be provided Courses required to complete the certificate: PRFD-5589 Work Readiness & Career Planning Skills HMED-5023 Nurse Aide Certification Course Code: HMED G $1,219 Dates: Sep. 9 to Oct. 30, 2015 Day/Time: Mondays Fridays, 9:30am to 12:30pm (Lecture) 8am to 2pm (Clinical), 8:30am to 2:30pm (Skills Lab) Rooms: 317 (Lecture), 820 (Lab) and local skilled nursing facility (Clinical) Instructor: Marvia McDonald-Dias, BSN, RN 6 Fall 2015 Register Now (860)

8 career training center Course Code: HMED G $1,219 Dates: Sep. 23 Dec. 10, 2015 Day/Time: Wednesdays, Thurdays, Fridays, 6pm to 9pm (Lecture) Wednesdays/Thursdays, 6pm to 9pm Saturdays, 8:30 am-2:30 pm (Skills Lab) Wednesdays/Thursdays, 5pm to 9pm and Saturday, 8am to 2pm (Clinical) Rooms: 317 (Lecture), 820 (Lab) and local skilled nursing facility (Clinical) Instructor: Gina Bailey, J.D., RN Course Code: HMED G $1,219 Dates: Oct. 26 Dec. 22, 2015 Day/Time: Mondays Fridays, 9:30am to 12:30pm (Lecture) 8:30am to 2:30pm (Skills Lab), 8am to 2pm (Clinical) Rooms: 317 (Lecture), 820 (Lab) and local skilled nursing facility (Clinical) Instructor: Kareen Ambroise, RN CNA Refresher Need to brush up on your CNA (Certified Nurse Aide) skills? Has your certification lapsed? Do you need to retake the CNA competency examination? Our 24-hour refresher course is designed to help you get up to speed on the basics. Our instructors are RNs who review principles of care, lab skills and test taking strategies. CNAs who are certified in states other than Connecticut must speak with course coordinator before registering for this course. Prerequisites: Must have a CNA certification and be entered into the CT Nurse Aide Registry Must need to retake the CT CNA Competency test *Note: If you have an out of State certification that has expired, you may have to take the CNA course, instead of the CNA Refresher. Please contact Ruth Krems at (860) for more information. Patient Administrative Assistant (PAA) Also known as Health Unit Coordinators, PAAs work with patients, visitors, and hospital staff to maintain communication within the department and coordinate the daily activities of the unit, including patient admissions, discharges and transfers, as well as supply ordering and record-keeping. Topics covered: communication skills, confidentiality and privacy, telemetry, medical charts, medical transcriptions, medical terminology, patient admission/discharge/transfer procedures. Prerequisites: Participants must have a high school diploma or GED Take assessment tests for reading and math. Call our information center at (860) to schedule testing. Individuals with college experience may request the assessment tests be waived. Basic computer skills Other Information: Students need to take Medical Terminology. Please refer to page 23 for available sections. Students will be prepared to take the Health Unit Coordinator Certification. For more information, please visit Courses required to complete the certificate: PRFD-5589 Work Readiness & Career Planning Skills HMED-5367 Healthcare Unit Coordinator HMED-5256 Medical Terminology Course Code: HMED G $1,599 Dates: Oct. 2, 2015 Jan. 11, 2016 (No class 11/25, 11/27, 12/25, 1/1) Day/Time: Mondays/Wednesdays/Fridays, 5:30pm to 8:30pm Room 617 Instructor: Staff Courses required to complete the certificate: HMED-5166 CNA Refresher Course Code: HMED G $289 (textbook included) Dates: Sep. 30 Oct. 23, 2015 Day/Time: Wednesdays Fridays, 5pm to 8pm Room: 820 Instructor: Jill Gauthier, BA, RN Course Code: HMED G $289 (textbook included) Dates: Nov. 18 Dec. 18, 2015 (No class 11/25, 11/27) Day/Time: Wednesdays Fridays, 5pm to 8pm Room: 820 Instructor: Jill Gauthier, BA, RN Fall 2015 Register Now (860)

9 career training center Patient Care Technician (PCT) Become an integral part of the health care team with a PCT certificate. Our 90-hour course will build upon your CNA knowledge and skills. We will teach advanced patient care skills, HIPAA compliance, Basic Life Support (BLS) for healthcare providers, introduction to ECG and pulse oximetry, cultural diversity in healthcare and introduction to health careers and education pathways. Prerequisites: Must possess a CNA certification Courses required to complete the certificate: PRFD-5589 Work Readiness & Career Planning Skills HMED-5228 Patient Care Technician Skills Course Code: HMED G5228- $999 Dates: Sep. 9 Dec. 22, 2015 Day/Time: Mondays/Tuesdays, 6pm to 9pm Room: 316 Instructor: Staff Course Code: HMED G5228 $999 Dates: Sep. 9 Dec. 22, 2015 Day/Time: Mondays/Tuesdays, 6pm to 9pm Room: 316 Instructor: Staff Personal Trainer Certification Course According to the latest fitness industry salary guide, Personal Trainers are earning on average of $34 an hour. Whether a career move or for your own personal knowledge, get all the information you need to become a Certified Personal Trainer. Capital Community College and World Instructor Training Schools (WITS) bring you this challenging course which is taught over an 8-week period for better retention and hands on skill competency. The national exams are held on the 9th week. This course includes lectures, hands on practical training and an internship. Students must take a CPR/AED course and complete a 30 hour internship in order to receive their certificate. The course prepares you for success with key topics that include biomechanics, exercise physiology, fitness testing, and equipment usage and health assessment. You will be prepared to work with clients and stand out in any gym as the expert in your field. Prerequisites: None Other Information: The Personal Trainer Certification by World Instructor Training Schools (WITS) is included in this course This course includes a CPR/AED certification, which is required to receive a WITS certification Lectures are held on campus on Tuesdays, and hands on practice on Thursdays will be held at an off-campus location Courses required to complete the certificate: PRFD-5589 Work Readiness & Career Planning Skills RECR-5014 Personal Trainer Skills HMED-5375 CPR/AED Course Code: RECR G5014 $899 Dates: Oct. 1 Dec. 15, Students must attend an information session on 9/22/15 (No class 11/24, 11/26) Day/Time: Tuesdays (on campus)/thursdays (off-campus), 6pm to 8pm Room: 316 Instructor: Staff 8 Fall 2015 Register Now (860)

10 career training center Pharmacy Technician The need for quality pharmacy technicians is on the rise nationally and in Connecticut. Designed in partnership with the Connecticut Pharmacists Association, this comprehensive program will prepare you for an entry-level position in community, hospital, or long-term care settings. Course highlights include medical terminology, reading and interpreting prescriptions, and defining drugs by generic and brand names. Learn dosage calculations and dose conversion, dispensing of prescriptions, control, billing, and insurance reimbursement. Prerequisites: Participants must have a high school diploma or GED Basic computer skills Take assessment tests for reading and math. Call our information center at (860) to schedule testing. Individuals with college experience may request the assessment tests be waived. Other Information: The course will prepare you to take Pharmacy Technician Certification Board (PTCB) national certification exam, which is a separate cost. Those with a felony conviction may not be able to take the certification exam. Please contact PTCB for more information, Courses required to complete the certificate: PRFD-5589 Work Readiness & Career Planning Skills HMED-5356 Pharmacy Technician Skills Course Code: HMED G $949 Dates: Oct. 5 Dec. 16, 2015 (No class 11/25) Day/Time: Mondays/Wednesdays, 9:30am to 12:30pm Room 309 Instructor: Peter Sposato/Jody Corcoran Course Code: HMED G $949 Dates: Oct. 6 Dec. 17, 2015 (No class 11/26) Day/Time: Tuesdays/Thursdays, 5:30pm to 8:30pm Room: 303 Instructor: Peter Sposato Pharmacy Technician I think it was definitely worth my time and it helps to be certified when it comes to getting hired. I feel that I ve learned so much in that course in such short time. The professor Sposato was very dedicated to teaching and getting us ready to pass the PTCB exam. Magdalena Kalata Personal Care Assistant (PCA) Personal Care Assistants (PCAs) have held 767,000 of the jobs in the United States. This total is expected to grow by 46% by 2018 based on U.S. Department of Labor employment projections. PCAs are and will continue to be in high demand as the population continues to age and individuals transition from longterm care facilities to homecare. In addition, earlier hospital discharges and the need to care for veterans returning from service will further increase the demand for trained PCAs. The training was developed in consultation with a variety of state and non-profit entities, along with patients and their families. This course will cover topics including the role of the personal care assistant, care of elderly and disabled individuals, proper body mechanics, nutrition, infection control, vital signs, fall prevention, safe wheelchair use, cultural competency, respect, communication, CPR and First Aid Certification, and specific diseases. The program will also cover the social service aspects of a PCA s responsibilities. Guest presenters include family and patients currently employing PCAs, as well as nonprofit agency representatives whose constituents needs may be met by trained PCAs. Prerequisites: Participants must have a high school diploma or GED Courses required to complete the certificate: PRFD-5589 Work Readiness & Career Planning Skills HMED-5366 Personal Care Assistant Skills Course Code: HMED G $899 Dates: Sep. 17 Dec. 22, 2015 (No class 11/26) Day/Time: Tuesdays/Thursdays, 11am to 2pm Room: 307 Instructor: Patricia Corcoran Course Code: HMED G $899 Dates: Sep. 17 Dec. 22, 2015 (No class 11/26) Day/Time: Tuesdays/Thursdays, 5pm to 8pm Room: 318 Instructor: Patricia Corcoran Personal Care Assistant The course was presented by Ms. Pat in a understanding manner. With all the videos we were showed I believe it was very helpful and related to the course. Jessica Reyes Fall 2015 Register Now (860)

11 career training center BUSINESS CERTIFICATES Administrative Assistant Running a small to mid-sized office is rewarding work, especially if you have the right skills to manage effectively. In this course, you will be provided with the tools and strategies to help you manage day-to-day tasks with confidence, including projects, people and situations. You will be armed with time management and organizational skills so that you can build effective business relationships and exceed customer expectations. This course features MS Office basics, office organization, record keeping, report writing, customer service training, time management, math strategies and professional tips. Prerequisite: You must have a high school diploma or GED Basic computer skills Courses required to complete the certificate: PRFD-5589 Work Readiness & Career Planning Skills AOP-5034 Administrative Assistant Skills Course Code: AOP G Cost: $799 Dates: Oct. 6 Dec. 16, 2015 (No class 11/26) Day/Time: Tuesdays/Thursdays, 5:30pm to 8:30pm Room: 617 Instructor: Araceli Alvarez Bookkeeper Assistant Certificate Gain the software and bookkeeping skills necessary to start your career as an entry level bookkeeper. Topics covered include accounting equations, financial statements, recording business transactions and journal entries, receivables and payables, inventories, payroll, and tangible and intangible assets. You will also learn how to use the QuickBooks Pro software. Prerequisites: Participants must have a high school diploma or GED Courses required to complete the certificate: PRFD-5589 Work Readiness & Career Planning Skills AOP-5035 Bookkeeping Assistant w/quickbooks Course Code: AOP G $899 Dates: Sep. 29 Dec. 17, 2015 (No class 11/26) Day/Time: Tuesdays/Thursdays, 5:30pm to 8:30pm Room: 616 Instructor: Bonnie Soucy Small Business Development w/word, Excel and QuickBooks Do you dream of owning your own business? Capital Community College has the small business start-up training you need to make it happen. A business leader who understands what it takes will guide you through the process. Course highlights include how to apply for financing, develop a marketing plan, prepare budget projections, write a business plan, understand government regulations and handle operations (human resources, accounting and bookkeeping). Computer basics, MS Word, MS Excel, as well as QuickBooks Pro will be covered. Prerequisites: A high school diploma or GED is recommended Courses required to complete the certificate: PRFD-5589 Work Readiness & Career Planning Skills BIS-5000 Small Business Development w/word, Excel & QuickBooks Skills Course Code: BIS G $899 Dates: Sep. 24 Dec. 17, 2015 (No class 11/26) Day/Time: Tuesdays/Thursdays, 5:30pm to 8:30pm Room: 301 Instructor: Staff SOCIAL SERVICE Social Services Assistant Social Services Assistants help social workers and healthcare workers provide services to individuals in their care. In this course, you will learn how to evaluate client needs, assist clients with obtaining services including welfare, Medicaid and food stamps, and techniques for providing person-centered support. Techniques for organizing and facilitating group activities and providing daily living skills to prepare individuals living in halfway and supportive housing will be discussed. Prerequisite: Participants must have a high school diploma or GED Courses required to complete the certificate: PRFD-5589 Work Readiness & Career Planning Skills AOP-5038 Social Services Assistant Skills Course Code: HREL G $799 Dates: Oct. 5 Dec. 16, 2015 (No class 11/25) Day/Time: Mondays/Wednesdays, 9:30am to 12:30pm Room: 303 Instructor: Joette Johnson 10 Course Code: HREL $799 Dates: Oct. 5 Dec. 16, 2015 (No class 11/25) Day/Time: Mondays/Wednesdays, 5:30pm to 8:30pm Room: 303 Instructor: Joette Johnson Fall 2015 Register Now (860)

12 career training center FOOD SERVICE CERTIFICATES Culinary Arts and Food Service Safety Capital Community College and The Kitchen at Billings Forge, Hartford s premier farm-to-table catering business and café, have partnered to provide culinary education which combines classroom instruction with on-site experiential learning. This certificate will enable individuals to enter the field of professional culinary arts. Topics include soups and sauces, bread baking, pastry arts, plating and presentation, culinary math, nutrition, global cuisines, microorganisms and allergens, and facilities management. Classroom sessions are conducted at Capital followed by practical learning at The Kitchen Cafe at Hartford Public Library, including knife skills, cooking methods, product identification, and proper food handling. Prerequisites: A high school diploma or GED recommended Other Information: ServSafe Food Handler s exam, a widely recognized industry standard for food safety and a required certification for foodservice personnel is included in this course Supplies are included in the course cost Students who successfully complete this course may apply for Billings Forge Community Work s 3-month culinary job training program. Students accepted into this paid internship, will receive a broad range of cooking and customer service skills Courses required to complete the certificate: PRFD-5589 Work Readiness & Career Planning Skills FOOD-5140 Culinary Arts & Food Service Skills Course Code: FOOD G $1,550 Dates: Oct. 6 Dec. 16, 2015 (Schedule will be provided at first class) Day/Time: Tuesdays 5pm to 7:30pm, Wednesdays 5pm to 8pm, & three Saturdays 9am to 3pm Room: 317 Instructor: Becky McGuckian Fall 2015 Register Now (860)

13 LEARN to EARN Programs Available for Veterans, Displaced Workers, Unemployed & Underemployed Individuals Capital Community College s Department of Labor grant program provides veterans, displaced workers (TAA-eligible), unemployed and underemployed individuals with the opportunity to advance their careers through programs designed with you in mind. Choose from an array of continuing education programs in the areas of IT, healthcare and environmental technologies. This program provides job placement assistance and internship opportunities. Sustainable Food Service Classes start September 8 You will learn everything you wanted to know about food in this program. Topics include growing food and procurement methods, menu planning, quantity production and cost control, food delivery and production systems, kitchen layout and design, customer satisfaction and quality improvement, sanitation and safety, and the culinary arts of preparing and presenting delicious, nutritious meals. You will be prepped to take the ServSafe certification exam. I had the opportunity to begin my culinary career although I still need more knowledge of the fi eld, I know I fi nally found my home in the workforce. With the knowledge that Chef Eric and Chef Steven have given me, I have been able to use it at home and at my current job. It is important that future students know that knowledge is power and the sky is the limit. Don t give up in the middle. At times you may want a break but that is when you have to add wood to the stove and start cooking. This had been a great experience. I made a family that I won t forget about. Chef Angel Calderon-Vazquez Community Health Worker Classes start September 14 Community Health Workers are becoming an essential part of the healthcare system. They help community members gain access to care, increase their knowledge, help prevent disease and improve health outcomes. In this program, you ll learn about the role of the Community Health Worker, how to provide culturally appropriate health education and outreach, advocate for your clients and more. You will be prepared for the Mental Health First Aid Certification. Health Information Technology Starts September 21st The Healthcare IT industry is exploding with opportunities for skilled IT professionals. In this course you will gain the knowledge and skills required to support the installation and maintenance of electronic health record (EHR) systems in various clinical settings. You will become familiar with configuring EHRs, working with Health IT systems, Networking and Health Information Exchange and more. Participants will be prepared to take two of the Certified Healthcare Technology Specialist exams: Implementation Support Specialist and Technical/Software Support Specialist. EMT-B Classes start September 28 This training prepares students for the Connecticut state-certified EMT-B exam. Training includes hands on instruction in administering first-aid and life-support functions including: patient assessment; airway management; shock and resuscitation, various medical emergencies, trauma, EMS operations; and more. Weatherization Classes start this fall This training includes hands-on instruction in health and safety measures, safe work practices and instruction in theory, methods, techniques and tools for the installation of energy efficiency retrofits including the most commonly installed measures, attic insulation, sidewall insulation, air sealing/infiltration, basement/crawlspace ceiling insulation, pipe and duct insulation, storm windows/doors and primary windows/doors. To find out about our LEARN to EARN program, reach out to Jo-Anne Leventhal at jleventhal@capitalcc.edu or (860) , or Randall Ward at rward@capitalcc.edu or (860) This workforce solution is funded through a grant awarded by the U.S. Department of Labor s Employment and Training Administration. 12 Fall 2015 Register Now (860)

14 professional development center ONLINE COURSES Take a class without leaving home! We have an extensive variety of courses to choose from. From our 6-week skill building courses, to career training certificates, available entirely online. Please see a partial list below. For more information, please go to page week Skill Building Courses Starting at $99 Accounting Fundamentals Business Finance Discover Sign Language Distribution and Logistics Management Employment Law Foreign Languages (French, Japanese, Italian, Spanish) GMAT Preparation GRE Preparation - Part 1 (Verbal and Analytical) GRE Preparation - Part 2 (Quantitative) HIPAA Compliance Human Anatomy and Physiology Keyboarding LSAT Preparation Programming Courses (C++, Java, Flash, Python) Real Estate Investing Real Estate Law SAT/ACT Preparation Teaching Courses Career Training Certificates Starting at $499 3DS Max Administrative Dental Assistant Android Application Developer Building Analyst Quick Start Chartered Tax Professional Cisco CCNA Certification Training CompTIA Training Digital Arts Certificate Event Management and Design Fitness Business Management Forensic Computer Examiner Graphic Design With Photoshop CS5 Training Help Desk Analyst: Tier 1 Support Specialist Human Resources Professional ICD-10 Medical Coding Lean Mastery Medical Terminology Medical Transcription Microsoft Office Certification Training Payroll Practice and Management Preston Bailey s Floral Design Professional Interpreter Project Management Purchasing and Supply Chain Management Video Game Design and Development Business Analytics Series Introduction to Business Analytics Organizations are relying on business analytics or the use of data, statistical and quantitative analysis, exploratory and predictive models, and fact-based management to make decisions and develop action plans. This course covers the foundation and business use as well as a working model of capacity planning. You will also learn the terms, techniques, and how business decisions are made with business analytics. Course Code: BIS G $90 Date: Oct. 23, 2015 Day/Time: Friday, 9am to 4pm Room: 301 Instructor: Laura Willett Business Analytics Using Excel 2013 In today s business world, understanding business analytics can give your organization a competitive advantage. This course uses MS Excel, the foundational data analysis tool, to cover advanced Excel formulae, concepts, and applications using larger and more professional worksheets, and focuses on the data modeling approach using Excel vs. the calculator approach. Topics include if-then modeling, built-in functions, charting, transferring data across applications, PivotTables, Spark Lines, Slicers, Power Pivots, and Macros. Prerequisite: For the intermediate Excel user. Course Code: COMP G $95 Date: Oct. 27, 2015 Day/Time: Tuesday, 9am to 4pm Room: 613 Instructor: Cecilia Walpole-Griffin Room: 613 New courses are added weekly Please check back for other courses to be added this Fall. Adobe InDesign Adobe Illustrator Adobe Photoshop Business Chinese Infection Control (may qualify for CEUs for Central Service Technicians) State Building and Fire Safety Codes (may qualify for CEUs for Interior Designers) Fall 2015 Register Now (860)

15 professional development center BUSINESS LANGUAGE Spanish for Business Professionals I This course is designed to provide a basic knowledge of Spanish words and phrases to understand and communicate with customers during business transactions, in healthcare settings, and in social service situations. Learn how to ask questions, gather information, give directions, and schedule appointments. Develop an awareness of Spanish culture and customs that impact overall communication. This is a 5-week course. Note: This course will be followed by Spanish for Business Professionals II. Course Code: FLAN G $450 Date: Oct. 2, 2015 Oct. 30, 2015 Time: Fridays, 9am to 4pm Room: 307 Instructor: Staff Spanish for Business Professionals II This course is the continuation of Spanish for Business Professional I. Learn to initiate and participate in basic conversation. Practice responding to questions and writing short paragraphs to provide directions or give information. There will be an emphasis on oral communication and careerspecific vocabulary that focuses on health, business, and/or public service professions. Upon completion students should be able to communicate at a functional level with native speakers and demonstrate cultural sensitivity. This is a 5-week course. Prerequisite: Completion of Spanish for Business Professionals I, or possess a basic understanding of commonly used Spanish words and phrases. BUSINESS SKILLS Developing Emotional Intelligence Emotional Intelligence (EI) is cutting edge knowledge that sets the savvy business professional apart from the rest. Skills will get you just so far. EI involves your ability to read your own emotions, as wells those around you, and use this information to manage your behavior and responses around others. The real glass ceiling in leadership/career has more to do with a combination of emotional intelligence and attitude than any other factor. This is a 2-day class. Course Code: COMM G $180 Date: Oct. 6 Oct. 13, 2015 Day/Time: Tuesdays, 9am to 4pm Room: 317 Instructor: Mark Petruzzi Introduction to Business Analytics Organizations are relying on business analytics or the use of data, statistical and quantitative analysis, exploratory and predictive models, and fact-based management to make decisions and develop action plans. This course covers the foundation and business use as well as a working model of capacity planning. You will also learn the terms, techniques, and how business decisions are made with business analytics. Course Code: BIS G $90 Date: Oct. 23, 2015 Day/Time: Friday, 9am to 4pm Room: 301 Instructor: Laura Willett Course Code: FLAN G $450 Date: Nov. 2 Nov. 30, 2015 Days/Time: Mondays, 9am to 4pm Room: 307 Instructor: Staff 14 Fall 2015 Register Now (860)

16 professional development center MBA BootCamp Get grounded in the essential elements of highlevel business courses in just five, one-day sessions. These sessions are presented by a team of expert faculty specializing in accounting, strategy, marketing and management. With practical examples, case studies and practice, this series is your opportunity to accelerate to the next level of professional excellence. This is a 5-day course over five weeks. Course Code: MGMT G5031 Oct. 7, 2015: Managing for High Performance Students learn the basic functions of management, Emotional Intelligence (EI), leadership skills, goal setting, techniques to motivate and increase morale, enhance productivity, building and leading effective teams, shared values, and other factors to support organizational goals. Course Code: MGMT G5020 Oct. 21, 2015: Financial Management Students learn about financial management, financial statement review, budgeting, budget and variance analysis, cost benefit analysis, metrics, and GAAP 101. Course Code: MGMT G5001 Oct. 28, 2015: Human Resources Training and Development Students learn the essentials of Human Resources, how to facilitate the growth of an organization through recruitment, training and development, and how to enforce an organization s policies and regulations. Legal issues, performance assessment, training, compensation, and labor relations will also be covered. Course Code: MGMT G5108 Oct. 14, 2015: Marketing and Communications Students will dissect the five zones of a marketing plan and through creative and interactive exercises, discover how to elevate their personal and organizational brand. Key influences and characteristics of our six unique generations will be introduced, along with social media and measurement, and marketing tips. Course Code: MGMT G5103 Nov. 4, 2015: Getting to the Next Level On this final day of the course, students will learn about effective networking, mentors, public speaking and presentation skills. There will be discussion about career management, organizational fit, skills assessment, and understanding how your skills relate to your industry s needs. Course Code: MGMT G $450 Date: Oct. 7, 2015 Nov. 4, 2015 Day/Time: Wednesdays, 9am to 4pm Instructor: Staff, Room: 307 Interested in taking one of these courses individually? Call (860) for more information. Taking Action and Getting Results This in-demand workshop is comprised of a series of modules specifically designed for managers, supervisors and team leaders who want to effectively motivate and communicate with their employees or team members for increased performance and engagement. Course Code: MGMT G5027 Oct. 18, 2015: Leadership Training for Managers Learn how to identify what motivates others to do their best. Find out why your employees don t do things, and even more importantly, why they do. This workshop identifies the major motivational theories and techniques and how to apply them in everyday workplace situations. In addition, each participant will develop an action plan and a follow-up system. Participants will be able to identify the traits, motives, and characteristics of leaders -Determine a preferred leadership style -Learn about different leadership styles -Explore the concepts of motivation -Identify the factors that influence morale and Learn how to improve morale Course Code: MGMT G5013 Oct. 26, 2015: Effective Communication Communication is an essential component to the success of your workplace. Conflicts, misunderstandings, and criticism can all affect the way your employees interact with each other. Whether you want your employees to learn how to listen to each other better or just get past their differences so they can get their jobs done, this workshop offers a number of communication skills, practical exercises designed to help you communicate more effectively. Learn how to use communication to improve teamwork and smooth over those people problems that can otherwise add stress and interfere with your subordinate s capability to do their best work. Learn skills that help you put aside your differences, control your emotions, and move forward. Course Code: MGMT G5037 Nov. 2, 2015: Effective Leadership for Peak Performance Learn why employees don t do things, and even more importantly, why they do. Identify the major motivational theories and techniques and learn how to apply them to everyday workplace situations. Participants will identify the traits, motives, and characteristics of leaders. Learn the different and preferred leadership styles. Explore the concepts of motivation and recognize the factors that influence and improve morale. Course Code: MGMT G5117 Nov. 9, 2015: Leading a Diverse Workforce This day covers a range of implication tactics towards enhancing the importance of creating an inclusive workforce. Participants will learn how to identify and leverage diverse talent and cultural backgrounds, to bridge communication gaps, and work with behavioral styles for greater teamwork and productivity. Course Code: MGMT G5124 Nov. 16, 2015: Leading through Change: How to Keep Your Team Engaged This class focuses on how managers are faced with the challenges and demands of a job that requires multi-tasking within an accelerated pace of change. Despite this workplace reality and its related challenges, leaders at all levels need to ensure a consistently high level of employee engagement. Participants will learn strategies to keep their teams engaged during times of change. Fundamentals of leadership, interpersonal and intercultural communication skills, conflict management, and managing organizational change will also be discussed. Course Code: MGMT G $450 Date: Oct. 19, 2015 Nov. 16, 2015, Day/Time: Mondays, 9am to 4pm Instructor: Stanley Beckford, Room: 301 Interested in taking one of these courses individually? Call (860) for more information. Fall 2015 Register Now (860)

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