Monthly Chapter 0227 Meeting Minutes September 3, 2014 TIME: 8:30 AM LOCATION: Cedar Rapids Economic Alliance Building EXECUTIVE COMMITTEE MEETING

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1 Monthly Chapter 0227 Meeting Minutes September 3, 2014 TIME: 8:30 AM LOCATION: Cedar Rapids Economic Alliance Building EXECUTIVE COMMITTEE MEETING Attendees: Richard Bice; Jim Burns; Greg Christensen; Jim Green; Pat Gosnell; Alicia Jackson; Vern Jackson; Jean Kruse; Terry Lamb; Kathy McArtor; Leland Smithson; Carolyn Tonn; Jim Vancura 1. Executive Committee/Officer Reports: A. Secretary (Terry Lamb) Jean Kruse moved and Jim Green seconded a motion to approve the minutes as written. Motion carried. B. Treasurer (Alicia Jackson reporting) Finance Report The finance report is shown below. SCORE East Central Iowa Financial Report, August 31, 2014 Beginning Balance, August 1, 2014 $21, Receipts Workshop Interest Savings 0.03 Interest Money Market 1.79 Total Receipts $1.82 Disbursements Annual Meeting-Supplies Office Supplies Internet Member Badge 7.54 Total Disbursements $ Ending Balance, August 31, , Checking Balance Savings Balance Business Savings Balance Money Market Balance 21, Paypay Balance Ending Balance, August 31, 2014 $21, C. SBA Report - Carolyn Tonn Reporting The SBA offered a quick turnaround early retirement buyout. The period for individuals to make a decision was very short. It is not clear yet how many individuals in the Iowa SBA will take this. There are 900 SBA employees who Page 1 of 10

2 meet the eligibility requirements, but there are only 300 buyouts authorized. Some of these are in specific job areas. Joe Folsom, the SBA Director in Des Moines, has elected to retire as of September 3, The Deputy will be the interim Director. Sheri Osterkamp will be having an ankle replaced soon. This will require her to not put any weight on it for 6 to 8 weeks. She may be able to do some work from home sooner than that. Anyone who needs to have immediate help from Sheri needs to do it in the next few days. D. Chair Comments Jim Vancura We need to encourage all members to continue training to stay abreast of new concepts in small business, technology advances and reinforcement of existing knowledge. The National SCORE site has numerous great instructional items on it as well as Webinars. 2. Committee Chair Reports A. Marketing & Outreach Jim Burns Reporting The committee has had a meeting with good attendance. A group worked the SAM s Club booth. This effort is basically to get more visibility of SCORE. There are eight people signed up to be in the booth at the Conference on Government purchasing being held at Kirkwood on September 10. The plan is to put out the next news letter in September. If anyone has a news item for the letter, please call Jim. There is a continuing effort to stay in contact with the local bankers. B. Training & Membership Vern Jackson reporting The Committee is meeting the 4 th Friday of each month. We have 7 committee members now. There are four new members in training. The Committee is looking at billfold cards that may be used as reference. It is good to refresh one s memory periodically and this may be a way to do it. The National SLATE training program may be one card provided to members. C. Workshop Committee (Jean Kruse reporting) September 3, 2014: August Workshops: QuickBooks (Dianne, Jean, Alicia) o 8/07/14 21 attendees Breakfast Roundtables: o 8/12/ attendees (Keith, Leland) Page 2 of 10

3 o 8/28/ attendees (Jim B) Upcoming Workshops Tips for Outside Selling o Presenter: Julie Hein, SVP/General Manager of Z102.9 and 1600 ESPN Radio o Marion Library o September :30-8:00 PM How to Really Start Your Own Business Seminar Sept 16, 23, 30 Communicating Expectations (Communicating better with employees) o Presenter: Brenda LaMarche, President/HR Consultant at BRL HR Consulting, LLC o Marion Library o September 18 6:30-8:00 PM Roundtables o Breakfast on 9/09 with Keith Rippey o Breakfast on 9/25 with Jim Burns Both at Scott s Family Restaurant, 7:30-9:00 AM o Anyone interested in facilitating an evening roundtable (or at least giving it a try to see if there is any interest) please talk to Kathy McArtor or contact me (Dianne Martin) Is a Franchise the Right Business Model for You? o Workshop to be held at KTOS presented by Chuck Murphy o $35.00 fee o Oct 15, 6:00-8:00 PM Dianne Martin, Workshop Committee Chair Have you or your clients contact Dianne Martin or at Dianne.martin@mchsi.com to attend these events. MENTORS: Contact clients to get them to attend the workshops. Go to for added information. D. Technology Jim Green Reporting The office computer had a few problems. Part of these problems may be with the internet provider. We will evaluate if we need to switch to a different one. SCORE National has increased security on the National website. This has caused some problems with Constant Contact interfaces. Some of our mailings were not distributed because of this. Everyone involved is aware of the problem and are working to fix it. E. Administration Pat Gosnell Reporting The uncounseled clients list has been reduced to 10 now so we are making headway to get all clients counseled. Page 3 of 10

4 F. Iowa City Chapter Task Force Richard Bice Reporting The Task Force group was invited to make a 3 minute presentation at the IC Rotary. There was very good response. Nancy Quellhorst, President & CEO of the IC Chamber of Commerce, is setting up a meeting for us with all the past presidents of the C of C in October. There is a lot of enthusiasm for SCORE to be involved at IC. There are some internal politics between the East and West IC groups that may muddy the water. G. District Director Report Jean Kruse Reporting One of the tasks that the Director is supposed to complete is to get inputs from the members of the chapters as to what their needs may be. If anyone has inputs, please let Jean know what they are. Jean and Jim Vancura attended the National SCORE conference in Washington DC on August 12. This conference is a good place to establish relationships with other chapter leaders as well as national staff. The SCORE Iowa City office has now been officially closed. That office had a number of books that are good reference. They are now in our SCORE office. Jean wanted to thank our members for completing the client 641 s on line. Apparently some chapters leave this to the administrative staff that puts an extra workload on them. 3. NEW BUSINESS Dave Evans would like to be removed from the SCORE rolls. We need one or two individuals to take over Dianne Martins role as Workshop Committee Chair. GENERAL MEETING MINUTES The General Meeting was held in the Metro Alliance large conference Room. Attendees: Richard Bice, John Brockardt, Jim Burns, Greg Christensen, Pat Gosnell, Jim Green, Alicia Jackson, Vern Jackson, Jean Kruse, Terry Lamb, Kathy McArtor, Chuck Murphy, Duffy Schamberger, Leland Smithson, Jim Vancura, JR Wright, Carolyn Tonn & guest, Nancy Bruner Page 4 of 10

5 1. Reports and General Information A. Treasurer s Report. See Executive Committee minutes for details. B. Training & Membership Committee See Executive Committee minutes for details. C. Workshop Report See Executive Committee minutes for details. D. SBA and Counseling Report The new Resource Guides are out. Please use these and pitch the old ones. The new one has some new information in it. The Availability Sheet is an important part of scheduling counselors to clients and for Desk Duty. Please get yours in to Carolyn if you haven t already. E. Marketing & Outreach See Executive Committee minutes for details. Tim Furlong is now on the committee. F. Technology See Executive Committee minutes for details. G. Iowa City Task Force See Executive Committee minutes for details. H. District Director See Executive Committee minutes for details. I. Chair s Remarks On-Line counseling is a good way to control the time and schedule to do your counseling. Members are urged to get involved in it. 2. Program CORE is the new SCORE database system to house client information. The acronym stands for Client Outcomes & Relationship Engagement system. We will still need to fill out the 641 s on our clients, but they will look a little different. The CORE system replaces Webit. Why make a change now? o There was an attempt a couple of years ago to replace Webit with a completely new system. That was not a success so SCORE National put the changes on hold until adequate planning could be completed. The approach now is to make improvements on the Webit concept. The system in place is mature as it has been used by a number of the other chapters already. o Now one login is all that is required for all volunteers to use all parts of the national web site including CORE. Page 5 of 10

6 o It provides a means to keep track of all SCORE activities with clients whether off-line or on-line. It also provides ways to record other support and incidental activities. This includes non-session notes. o The volunteer can manage his or her password and log-in as is done on other websites. o Since ALL of the SCORE mentors are in the database, help can be requested from other SCORE Chapter members. Please go to the CORE site and update your profile. o Counseling completed by can be input with notes. o The system allows a mentor to set reminder messages with notification. o The ability to record the number of co-counselors has been increased making it easier to record co-counseling activity. o As a reminder: A training program on the new CORE program replacing Webit will be presented by one of the national representatives on September 29 starting at 9:00 AM in the Holiday Inn in Ames. Everyone is encouraged to attend. If you want to attend, please contact Jean Kruse. o If mentors have any clients who DO NOT have an address, these addresses need to be changed to the following format: john.jones.0227@nomail.com If this doesn t happen, the client files will NOT be transferred from Webit to CORE. o The client data transferred between Webit and CORE will start October 3th. The database will not be available to Chapter members until Monday October 6 th. Only files with activity in the last three years will be moved. (Pat Gosnell can still access the Webit files.) After the files are moved to CORE, any client with no activity for 1 year will be placed in the inactive files. They will still be available to move out of inactive status. o The following two pages provide an overview of the CORE process. Respectfully Submitted Terry Lamb Secretary Page 6 of 10

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10 Cedar Rapids Chapter Summary Volunteers as of 08/31/2014 Male Female Total * Total Active Volunteers White Unknown Total Volunteers; 45 Active; 0 Inactive; 10 Emeritus; 2 Provisional * Totals may not match the sum of Males and Females due to volunteers not having a gender assigned in Manage Chapter Volunteers Case Summary: Between 08/01/2014 and 08/31/2014 # Of Cases # Of Contact Hours # Of Prep Hours New F/F or Tel Follow-on F/F or Tel Total F/F or Tel New On-line Follow-on Online Total Online Cases Total Combined Cases % Of In-Business Clients 8% Workshop Summary: Between 08/01/2014 and 08/31/2014 Total Workshops 3 Total Attendees 47 Minority 0 Women Attendees 27 Total Workshop Prep Hours Total Other Volunteer Hours Total Outside Hours Other Hours: Between 08/01/2014 and 08/31/2014 Total Services - 77 (This is calculated as total combined # of cases + total attendees.) Page 10 of 10