Hosted IP PBX brings value back to voice
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- Oswin Underwood
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1 AG Hosted IP PBX brings value back to voice Christian Angerer, Kapsch CarrierCom AG 1
2 Basics > MISSISSIPPI Hosted IP PBX is a solution for Wireline and Wireless Carriers... a KCC solution developed together with partners... centralized or decentralized... open and based on standards mainly SIP... very flexible regarding configuration and function 2
3 Content > Market > Concept > Components and Features > Benefits and Summary 3
4 Hosted IP PBX-Market Forecast Hosted IP-PBX Lines per region 4,5 4 Hosted IP-PBX Equipment & Services Revenue in Europa Hosted IP-PBX Services Revenue 1600 in Mio. USD Hosted IP-PBX Equipment Seat Revenue in Mio. Lines 3,5 3 2,5 2 1,5 1 0,5 0 Latein Amerika Europa Asien/Pazifik Nord Amerika Source: ABI Research
5 Overview: Hosted IP PBX for Wireline Operators Traditional PBX Hosted IP PBX solutions Service Provider(s) Enterprise Service Provider Enterprise Gateways to PSTN PSTN PBX Hosted IP PBX IP WAN Router IP WAN 5
6 New: Hosted IP PBX for Wireless Operators Traditional PBX Hosted IP PBX solutions Service Providers Enterprise Mobile Operator Enterprise MSC MSC GSM PSTN GSM PSTN PBX GW Hosted IP PBX IP WAN Router IP WAN 6
7 Future-Proof Hosted VoIP PSTN PSTN Central ISDN Mississippi IP PBX PBX ISDN ISDN ISDN PBX Kapsch solution vpbx Comp1 vpbx Comp2 (S)IP-Network vpbx Comp3 Company 1 PBX Company 3 Company 1 Company 3 Company 2 Company 2 Our solution is the way towards Hosted VoIP based on SIP 7
8 Kapsch CarrierCom Components of Hosted IP PBX Central Service Provider Equipment + SW (OSS/BSS) Equipment Hosted for Customers CPE 8
9 What MISSISSIPPI Hosted IP PBX can do for you > Features Call Features Presence & Instant Messaging Voice Mail Operator Domain concept and admission groups ENUM > Integration of all SIP based components (in principle) Phones, Gateways, Application Server, etc. > Options (examples) IVR Call Center Unified Messaging Call Forwarding, CLIP, CLIR, Call Hold, Call Park, Call Pickup, MoH, CCBS, CCNR, Chief/Sec., Conferencing, Groups, Parallel Ringing, Speed Dial, Call Waiting, Night Mode,... 9
10 Sample package für Enterprises > Package could include the following traditional elements Internet access or other high speed options Unlimited local and domestic long distance PBX feature set including caller ID, transfer, call pickup, etc. Traditional voic > But also non-traditional elements enabled by enhanced applications Call center applications (ACD) Front desk application Auto attendant VoIP VPN for multiple locations Visual voic Unified messaging Meet-me conferencing Web portal Call management and logs 10
11 Network Convergence Provisioning: Mobile + Fixed VPN users: 1111 mobile fixed 2222 mobile fixed... Hosted IP PBX SIP ISDN/SS7 IN IP Network Wireless Network SS7 PSTN 1111 xvpn Customer VPN Customer 11
12 Architecture Adaption to: Management systems, Voic systems, Special features, self provisioning,... Customization Layer Application Layer Basis Software Standard Hardware And OS Call Features ENUM Presence Server Messaging... HP ProLiant RedHat Linux Partner products KCC SIP Stack SIP Proxy High availibility SNMP... 12
13 Partner concept > best of breed partner criteria: function price Customer requirements > Interoperability tests in KCC labs Standards guarantee easy integration > Partner list (excerpt): 13
14 What is so important about flexibility? > Looking back on TDM/ISDN: Country/vendor specific adaptions required > VoIP (theory): International standards guarantee full interoperability > VoIP (practically): Adaptions are required for interoperability and customer specific adaptions! > Required for practical use: High amount of in-house development (= own flexibility) Strong partnerships (= flexibility of components) Local competence and fast reaction > This requirements are perfectly met by MISSISSIPPI 14
15 Summary > best of breed components Ability to choose based on: function price customer requirements > Maximum flexibility for MISSISSIPPI components In-house development easily adaptable architecture > Kapsch has implemented one of the first Hosted IP PBX projects in Austria and CEE 15
16 We drive innovation to drive Your business! Kapsch CarrierCom AG Am Europlatz 5 A-1120 Vienna Austria Phone +43 (0) Fax +43 (0)
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