ConVox Audio Conference Solution

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "ConVox Audio Conference Solution"

Transcription

1 ConVox Audio Conference Solution Feature-rich audio conferencing solution

2 Agenda ConVox ACB Features ConVox ACB Special Features ConVox ACB User Interface Set up Screen Shots - Reports Benefits Company Profile 2

3 Do you often get annoyed by Audio Conferencing? Have to reserve conference calls in advance. Can t see participant (of Audio Conf.) status in real time. Don t know who left the conference and when. Get disturbed with the background noise because participant is in a crowded area. Some participant presses a Hold button on his mobile and whole conference gets disturbed. Are you still calling participants one by One. By the time last called participants joins, Others are holding. Find yourself restricted when it comes to recording conference calls...the solution is there to get rid of all these problems 3

4 What we have for you with ConVox ACB Put together an online meeting and invite participants to join your call without the assistance of an operator Conduct a reservation less audio conference calls and web conferences at 24/7 Make your workplace mobile where your people can log in from anywhere and join the conference. Reserve a self-service teleconference call and have the ability to dial in at your scheduled time All Conferencing offers the same dial-in number and Access code for every conference you conduct. Eliminate disruptive background noise during presentations. 4

5 ConVox ACB General Features Multi party voice conference bridge. Can be operated in Meet Me or Dial Out or both mode at a time. One Touch Conference (Group Calling ) Admin can view the ongoing conference through web based interface. Hosts multiple conferences at a time. 5

6 ConVox ACB General Features Participants details are recorded with caller ID Connects to the PSTN or IP Network (SIP Phones). Trunk lines can be analog PSTN, ISDN or SIP Phones. IVR with three-language support for taking PIN (Conference) number and conference announcements. 6

7 ConVox ACB General Features Entry / Exit Indications. Reports are generated for Conference Details, Individual call details, Conference Booked and Participants Details First caller hold message announcement. Can be used as Inexpensive in-house or hosted solution. 7

8 Special Feature One Touch Conference Calls all participants in Conference instantly on one Click 8

9 Special Feature Active Dashboard Dashboard to view Live conference. Moderator can Mute, Kick or Add 9

10 ConVox ACB Moderator 10

11 ConVox ACB User Interface Password protected access for administrator. Adding, deleting, listing, updating the Conferences. In case of past conferences, the recordings can be listened, by clicking the speaker image present at the left side. Set the duration of the conference. Periodic conferences can be scheduled. The conferences can be rescheduled. 11

12 ConVox ACB User Interface Automatic sending of s and SMS to invite the users to the conference, by mentioning their Ids and phone numbers in the invite column provided. During the current conferences, new users can be invited by typing the telephone number and invite tab (call-out option). Existing unwanted users can be sent out of the conference using kick tab. 12

13 Setup General View 13

14 Administration- Conference Management 14

15 Call Logs Listing Recordings Screen Shot - Reports 15

16 Benefits to your business PRODUCTIVITY SAVINGS SCALABILITY Provide everyone in your organization with intuitive Communication tools that allow them to focus less on technology and more on supporting customers, Completing targets, and producing impactful results Consolidate today's fragmented mix of user collaboration tools. Avoid proprietary lock -in and reduce management complexity while lowering WAN costs and outside conference service fees. No Matter weather you are a small or big company, you can enjoy the benefits audio conference with full features. You can add as many participants you want in your conference. 16

17 COMPANY BEHIND ConVox SOLUTIONS is a fast growing software development company in the area of CTI/ IVRS and VoIP. Our products include Call Centre Packages, Conference Bridge, Voice Logger, IP-PBX and IVRS. Head office in Hyderabad with branch offices in Mumbai, Bangalore, Chennai, Delhi and Pune Focus on R&D and innovation Open Source Experts High quality products and strong customer support. 17

18 INSTALLATION AND MAINTENANCE OF THE SYSTEM Normal Installation Time is 1 Week. Depending on the customization requirement it may take more time. Our Engineers will install and configure the system initially. Training is given to the administrator and users of the system at customer premises. Support is available through Phone Call, Chat, Remote Login and On site visit. Highest commitment for Customer Support. 18

19 Some of Our Esteemed Customers 19

20 Thank you! 20

Step into the next level of office communication

Step into the next level of office communication Step into the next level of office communication Agenda ConVox Hosted IP-PBX Hosted IP-PBX v/s PBX comparison Setup comparison Comprehensive Features Admin Features Screen shot Summary of benefit comparison

More information

ConVox Hospital Appointment Booking System

ConVox Hospital Appointment Booking System ConVox Hospital Appointment Booking System Unified Platform for Appointment Booking Agenda ConVox Hospital Appointment Booking System Features IVRS based Appointment Booking. Web Based Appointment Booking.

More information

ConVox. Call Center Solution Effective Complete and Comprehensive Solution for your Call Center

ConVox. Call Center Solution Effective Complete and Comprehensive Solution for your Call Center ConVox Call Center Solution Effective Complete and Comprehensive Solution for your Call Center Why Should you Consider a Dialer for your Contact Center? Many organizations make the decision to replace

More information

Ideal solution for marketing campaigns

Ideal solution for marketing campaigns Ideal solution for marketing campaigns Agenda ConVox Bulk Communication Tool Bulk Voice calls Bulk SMS Bulk Fax and Emails Setup Scenario Features of ConVox BCT Screenshots Benefits of ConVox BCT Applications

More information

ConVox Inbound call Center. Inbound Call Center solution at your premisis

ConVox Inbound call Center. Inbound Call Center solution at your premisis ConVox Inbound call Center Inbound Call Center solution at your premisis Why you should go for Inbound Call Center Every successful business reaches a point where they can no longer handle all of their

More information

GUIDELINES MEETING ONE AUDIO CONFERENCING INTEGRATION WITH ADOBE CONNECT.

GUIDELINES MEETING ONE AUDIO CONFERENCING INTEGRATION WITH ADOBE CONNECT. GUIDELINES MEETING ONE AUDIO CONFERENCING INTEGRATION WITH ADOBE CONNECT. Updated 16 th September 2015 Page: 1 CONTENTS ENABLE AUDIO CONFERENCING ON YOUR LICENSE... 3 ADMINISTRATOR TO ENABLE ADAPTER...

More information

Conference Instructions

Conference Instructions Toll-Free Customer Service: (844) 844-1322 Online Support: services@freeconferencecallhd.com Step 1-Setup Conference Call Conference Instructions Organize your conference call by notifying all participants

More information

Configuring Positron s V114 as a VoIP gateway for a 3cx system

Configuring Positron s V114 as a VoIP gateway for a 3cx system Assumptions: Configuring Positron s V114 as a VoIP gateway for a 3cx system The IP address of the V114 is 192.168.1.2 The IP address of the 3CX PBX System is 192.168.1.110 3CX already has some IP phones

More information

Evolution PBX User Guide for SIP Generic Devices

Evolution PBX User Guide for SIP Generic Devices Evolution PBX User Guide for SIP Generic Devices Table of contents Introduction... 1 Voicemail... Using Voicemail... Voicemail Menu... Voicemail to Email... 3 Voicemail Web Interface... 4 Find Me Rules...

More information

Avaya IP Office Unified Communications for Small Business

Avaya IP Office Unified Communications for Small Business Avaya IP Office Unified Communications for Small Business Unified Communications for Small Business is a suite of applications that: Turns a home phone into an IP Office telephone with the Phone Manager

More information

Online/Web User Interface

Online/Web User Interface Business Conference Bridge USER GUIDE Local Conference Access Number: 772-597-2743 Toll Free Access Number: 877-680-6338* You and your call participants can use either of the phone number listed above

More information

Conferencing User Guide

Conferencing User Guide Welcome Conferencing is an easy to use, on demand, audio conferencing service to help enhance your business productivity. Included at no extra charge with your Business Advantage Plus and Business Advantage

More information

Using Your 8x8 Conference Bridge Administrator Guide

Using Your 8x8 Conference Bridge Administrator Guide Administrator Guide Version 1.0, June 2010 Table of Contents Getting the Most Out of Your 8x8 Conference Bridge...3 8x8 Conference Bridge Features...3 Setting up a Conference Call...3 Joining a Conference

More information

Using Cisco WebEx Web Conferencing you have the ability to add a teleconference to your web conference.

Using Cisco WebEx Web Conferencing you have the ability to add a teleconference to your web conference. U S E R G U I D E Cisco WebEx Audio Controls Guide and Release Notes for FR29 Using Cisco WebEx Web Conferencing you have the ability to add a teleconference to your web conference. Audio controls are

More information

Audio Conference in Adobe Connect. TLTC Learning Technologies

Audio Conference in Adobe Connect. TLTC Learning Technologies Audio Conference in Adobe Connect TLTC Learning Technologies Table of Contents Audio Communication in Adobe Connect... 3 Setting Up Audio Conference in an Adobe Meeting... 3 Activating the UMD Conference

More information

UNITY MEET ME CONFERENCING SERVICE DEFINITION. SD051 v1.0 Issue Date 29th June 2012

UNITY MEET ME CONFERENCING SERVICE DEFINITION. SD051 v1.0 Issue Date 29th June 2012 = UNITY MEET ME CONFERENCING SERVICE DEFINITION SD051 v1.0 Issue Date 29th June 2012 Unity Meet Me Conferencing Service Definition Service Summary Unity Meet Me Conferencing is InTechnology s hosted audio

More information

Conferencing Moderator Guide

Conferencing Moderator Guide Conferencing Moderator Guide Patent Information The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent applications held by Vail Systems, Inc. 2009 UniVoIP,

More information

1 VoIP/PBX Axxess Server

1 VoIP/PBX Axxess Server - 1 1 VoIP/PBX Axxess Server The Axxess Server supports comprehensive Voice Over Internet Protocol network services, which are based on the Open Source Asterisk VoIP software. The Axxess Server VoIP telephony

More information

Rev. 2.6.4. www.telinta.com

Rev. 2.6.4. www.telinta.com Rev. 2.6.4 Copyright Notice Copyright 2010-2014 Telinta Inc. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the

More information

Using Telephony Quick Reference Guide

Using Telephony Quick Reference Guide Using Telephony Quick Reference Guide The Telephony feature in Blackboard Collaborate enables you to conduct your audio communications with other session attendees via a combination of VoIP or telephone

More information

Using Your 8x8 Conference Bridge Administrator Guide

Using Your 8x8 Conference Bridge Administrator Guide Administrator Guide Version 1.1, October 2011 The Champion For Business Communications Table of Contents Getting the Most Out of Your 8x8 Conference Bridge...3 8x8 Conference Bridge Features...3 Setting

More information

Bizconferencing Service

Bizconferencing Service Bizconferencing Service Welcome! Thank you for using Dialog Bizconferencing Service, the flexible and cost effective Conference Solution that is secure and easy to use anytime, anywhere! This requires

More information

Using Telephony Quick Reference Guide for Moderators

Using Telephony Quick Reference Guide for Moderators Using Telephony Quick Reference Guide for Moderators The Telephony feature in Blackboard Collaborate enables you to conduct your audio communications with other session attendees via a combination of VoIP

More information

Converse. Collaborate. Create. Your Quick Start Guide to effective conferencing

Converse. Collaborate. Create. Your Quick Start Guide to effective conferencing sri g ; Converse. Collaborate. Create. Your Quick Start Guide to effective conferencing Welcome to DSNL India s leading Independent Integrated Conferencing provider. DSNL offers hassle-free

More information

HPBX User Guide. Version 2.0.60 V ISIT W IGHTMAN. CA

HPBX User Guide. Version 2.0.60 V ISIT W IGHTMAN. CA HPBX User Guide Version 2.0.60 V ISIT W IGHTMAN. CA Table of Contents CALL FEATURES... 4 Placing a Call... 4 Receiving a Call... 4 Call Forwarding... 4 Recording a Call... 4 Parking a Call... 5 Do Not

More information

FreeConference iphone Mobile App

FreeConference iphone Mobile App 1. What is Mobile Conferencing? 2. Device Requirements 3. Account Login or Sign-up 4. Schedule a Conference 5. Quick Conference 6. Add Participants to a Conference 7. Create a Group Pg 1 Pg 1 Pg 2 Pg 3

More information

USER MANUAL. For. Unlimited Audio Conferencing

USER MANUAL. For. Unlimited Audio Conferencing USER MANUAL For Unlimited Audio Conferencing Table of Contents How to Start a Conference Call... 2 System Features... 3 Conference Viewer... 7 Online Customer Care Center... 8 Appendix A: Frequently Asked

More information

Avaya one-x Communicator User Reference

Avaya one-x Communicator User Reference Avaya one-x Communicator User Reference November 2009 Table Of Contents Introduction...1 Log into the server...3 Log out of the server...5 Use your feature buttons...7 Use Avaya one-x Communicator with

More information

OneSolutions Hosted IP PBX Cisco IP Phone Training

OneSolutions Hosted IP PBX Cisco IP Phone Training OneSolutions Hosted IP PBX Cisco IP Phone Training Download the Service User Guides at: http://www.onecommunications.com/knowledgecenter.aspx?id=4704 2009 One Communications. The One Communications logo

More information

Business. Business. Bicom SYSTEMS. e d i t i o n. PBXware... Advanced Simplicity. PBXware Business Edition

Business. Business. Bicom SYSTEMS. e d i t i o n. PBXware... Advanced Simplicity. PBXware Business Edition ... Advanced Simplicity Edition Edition provides the business class with features that meet today s demanding communications needs that all businesses face. e d i t i o n In addition to the standard features

More information

Conference Instructions

Conference Instructions Step 1-Setup Conference Call Conference Instructions Organize your conference call by notifying all participants of the date and time for your conference call and provide them with the conference dial-in

More information

How to use Audio Conferencing Service

How to use Audio Conferencing Service How to use Audio Conferencing Service 1. Account Info In this section you can find all account relevant information 2. Modify Password Enter your Old Password Enter your New Password Re-enter your new

More information

Unified Meeting 5 User guide for Windows

Unified Meeting 5 User guide for Windows Unified Meeting 5 User guide for Windows Unified Meeting 5, a meeting and collaboration application enhances the way you communicate by making meetings convenient and easy to manage. It improves your meeting

More information

Extension Manual. User portal, Dial codes & Voice mail for 3CX Phone System Version 7.0

Extension Manual. User portal, Dial codes & Voice mail for 3CX Phone System Version 7.0 Extension Manual User portal, Dial codes & Voice mail for 3CX Phone System Version 7.0 Copyright 2006-2008, 3CX ltd. http:// E-mail: info@3cx.com Information in this document is subject to change without

More information

Meet Me Conferencing. Document Date: 05/15/2015 Document Version: 1.0d

Meet Me Conferencing. Document Date: 05/15/2015 Document Version: 1.0d Meet Me Conferencing Document Date: 05/15/2015 Document Version: 1.0d Creating Conferences Access You have access to Conferencing features if you have been assigned to a Meet-Me conference bridge. Go to

More information

Your Phone. Your Business. Your World. SM SM

Your Phone. Your Business. Your World. SM SM SM VoIPX offers comprehensive solutions for Unified Communications keeping you connected anywhere, anytime and on any device. With over 55 built in features included in all of our Service Plans, VoIPX

More information

USER GUIDE BroadData Conferencing Reservationless Audio Conferencing - Online Call Manager

USER GUIDE BroadData Conferencing Reservationless Audio Conferencing - Online Call Manager USER GUIDE BroadData Conferencing Reservationless Audio Conferencing - Online Call Manager Online Call Manager adds the power of the Internet to your audio meeting. It turns your meeting into an integrated

More information

Audio OnDemand User Guide

Audio OnDemand User Guide Audio OnDemand User Guide MEETING ASSISTANCE SECURITY *1 = Help Menu *31 = Turn Security Code On/Off *0 = Operator Assistance *91 = Hear Participant Count MEETING INTRODUCTION *92 = Hear Roll Call of Participants

More information

Configuring a Smart Conference

Configuring a Smart Conference Configuring a Smart Conference Ifbyphone s Smart Conference allows you to set up instant or scheduled conference calls and, optionally, to call the conference attendees rather than waiting for them to

More information

Elisa Conference. User Guide

Elisa Conference. User Guide Elisa Conference User Guide Version 10/2014 Quick Guide Elisa Audio Conference START YOUR CONFERENCE Just follow these 2 easy steps to start your conferencing: 1. Dial the toll or toll free phone access

More information

Business. Business. e d i t i o n. PBXware... Advanced Simplicity. Business Edition

Business. Business. e d i t i o n. PBXware... Advanced Simplicity. Business Edition ... Advanced Simplicity Edition PBXware Edition provides the business class features required by today s demanding communications needs that all businesses face. e d i t i o n In addition to the standard

More information

Grandstream Networks, Inc.

Grandstream Networks, Inc. Grandstream Networks, Inc. UCM6100 Basic Configuration Guide Grandstream Networks, Inc. www.grandstream.com TABLE OF CONTENTS OVERIEW... 4 SETUP GUIDE SCENARIO... 4 QUICK INSTALLATION... 5 Connecting the

More information

MaxCS. ALL SOFTWARE IP PBX and Call Center Solution

MaxCS. ALL SOFTWARE IP PBX and Call Center Solution MaxCS ALL SOFTWARE IP PBX and Call Center Solution All-in-One, All Software Business Communications Solution AltiGen has been delivering world class business communications solutions since 1996. With more

More information

Conferencing Platform Manual

Conferencing Platform Manual Conferencing Platform Manual Columbus Communications Inc. voiceserviceusa@columbus.co Version: 2 Columbus Group Columbus Conferencing Manual 1. Introduction 1.1. Conferencing Operation Users who join a

More information

Cisco WebEx Web Conferencing, provided by InterCall Audio Controls User Guide

Cisco WebEx Web Conferencing, provided by InterCall Audio Controls User Guide Cisco WebEx Web Conferencing, provided by InterCall Audio Controls User Guide For more information: In the U.S.: 800.374.2441 www.intercall.com info@intercall.com In Canada: 877.333.2666 www.intercall.ca

More information

ONcbx Feature Guide UC Desktop Client

ONcbx Feature Guide UC Desktop Client 1 Getting Started 1.1 Installation The Quick Start Guide contains the essential information for getting started with the Oxford Networks BroadTouch Business Communicator. Once you receive an email indicating

More information

Kaiser Permanente Conferencing User Guide

Kaiser Permanente Conferencing User Guide Kaiser Permanente Conferencing User Guide Welcome! This user guide explains the new features and functionality brought to you by Qwest Conferencing. Read about your expanded conferencing options and select

More information

USER GUIDE - SAMETIME (Audio/Video Conferencing) Configure Lotus Same time for Video/Audio Conferencing

USER GUIDE - SAMETIME (Audio/Video Conferencing) Configure Lotus Same time for Video/Audio Conferencing IBM Sametime is a client server application that provides real-time communication and collaboration facility. The capabilities include presence information, instant messaging, screen sharing, audio/video

More information

Emerge Audio Conferencing Services

Emerge Audio Conferencing Services Emerge Audio Conferencing Services Communication is Essential & Quality of Communication makes all the Difference Nowadays, size of the Organizations and the geographical area of their operations are rapidly

More information

For Windows. 2012 Microsoft Corporation. All rights reserved.

For Windows. 2012 Microsoft Corporation. All rights reserved. For Windows 1 About Microsoft Lync... 4 Lync Window... 5 Audio... 6 Set up your audio device... 6 Make a call... 6 Answer a call... 7 Use audio call controls... 7 Check voicemail... 7 Invite more people

More information

Ring Conference. User Guide

Ring Conference. User Guide Ring Conference User Guide Version 01/2015 QUICK GUIDE Ring Conference THE HOST AS THE CONFERENCE HOST You do not need pin codes with Elisa Ring Use short number 883 to dial-in to your own conference from

More information

MyPBX Client User Manual

MyPBX Client User Manual MyPBX Client User Manual Version 1.0.0.4 Yeastar Information Technology Co. Ltd Table of Contents PART 1 HOW TO ACTIVATE MYPBX CLIENT ADDON... 4 1 ACTIVATE MYPBX CLIENT ADDON... 4 2 MYPBX CLIENT ADDON

More information

PPM User Guide Telephone: 0800 988 2020. IP Solutions, Aldermans House, 34-37 Liverpool Street, London, EC2M 3UJ

PPM User Guide Telephone: 0800 988 2020. IP Solutions, Aldermans House, 34-37 Liverpool Street, London, EC2M 3UJ Telephone: 0800 988 2020 IP Solutions, Aldermans House, 34-37 Liverpool Street, London, EC2M 3UJ Address: voip.ipsolutions.co.uk This will then take you to the personal phone manager login screen where

More information

Recording : Screen* SIP ISDN PRI Analog

Recording : Screen* SIP ISDN PRI Analog The NINOX recorder/logger is a state of art product and the right choice for your critical voice recording / logging requirements be it Call center/ BPO, Financial Services, Financial Trading, Telecom,

More information

USER MANUAL. For. Unlimited Conferencing

USER MANUAL. For. Unlimited Conferencing USER MANUAL For Unlimited Conferencing Table of Contents How to Start a Conference Call... 2 System Features... 3 Conference Viewer... 7 My Account... 8 Appendix A: Frequently Asked Questions... 9 Appendix

More information

<Insert Picture Here> Contact Center Anywhere: Interaction Manager (IM) Overview

<Insert Picture Here> Contact Center Anywhere: Interaction Manager (IM) Overview Contact Center Anywhere: Interaction Manager (IM) Overview What is Interaction Manager? Interaction Manager is the software that each call center agent uses to take and place customer

More information

Yeastar Technology Co., Ltd.

Yeastar Technology Co., Ltd. Client Manual 1.0.0.4 (English Version) Yeastar Technology Co., Ltd. Table of Contents MyPBX Client Manual Part 1 How To Activate MyPBX Client Addon 4 1 Activate MyPBX Client Addon 4 2 MyPBX Client Addon

More information

MaxCS. ALL SOFTWARE IP PBX and Call Center Solution

MaxCS. ALL SOFTWARE IP PBX and Call Center Solution MaxCS ALL SOFTWARE IP PBX and Call Center Solution All-in-One, All Software Business Communications Solution AltiGen has been delivering world class business communications solutions since 1996. With more

More information

Grandstream Networks, Inc. UCM6510 Basic Configuration Guide

Grandstream Networks, Inc. UCM6510 Basic Configuration Guide Grandstream Networks, Inc. UCM6510 Basic Configuration Guide Index Table of Contents OVERVIEW... 4 SETUP ENVIRONMENT... 5 QUICK INSTALLATION... 6 CONNECT UCM6510... 6 ACCESS UCM6510 WEB INTERFACE... 6

More information

Hosted Voice Quick Start Guide

Hosted Voice Quick Start Guide Hosted Voice Quick Start Guide EATEL 225-621-4100 Welcome Welcome to Hosted Voice from EATEL! This guide is intended to get you up and running for the basic features associated with the product. Pages

More information

Dial91 App for Windows Phone 8 Edition User Guide

Dial91 App for Windows Phone 8 Edition User Guide Dial91 App for Windows Phone 8 Edition User Guide Page 1 1. About Dial91 App for Windows Phone 8 Editions This App is made exclusively for serious Dial91 users that make frequent calls and demand the best

More information

Account & Login. Log In to Mobile Conference Connect (MCC) as a Meeting Leader

Account & Login. Log In to Mobile Conference Connect (MCC) as a Meeting Leader Table of Contents Table of Contents... 1 Account & Login... 2 Log In to Mobile Conference Connect (MCC) as a Meeting Leader... 2 Log In to MCC as a Participant... 4 Log Out... 5 Calendar... 6 MCC Calendar...

More information

MOBILITY FOR iphone USER GUIDE

MOBILITY FOR iphone USER GUIDE MOBILITY FOR iphone USER GUIDE VERSION 20.0.2 401 Market Street, First Floor Philadelphia, PA 19106 877.258.3722 www.alteva.com Table of Contentsl 1. About Alteva Mobility for iphone... 3 2. Installation...

More information

Optimum Lightpath Hosted Voice User Guide

Optimum Lightpath Hosted Voice User Guide Optimum Lightpath Hosted Voice User Guide V10-12-10 Table of Contents 1. Making and Answering Calls... 6 1.1 Internally... 6 1.2 Externally... 6 1.3 Emergency Calls... 6 1.4 Speaker Phone... 6 1.5 Ending

More information

Avaya one-x Communicator User Reference

Avaya one-x Communicator User Reference Avaya one-x Communicator User Reference Table Of Contents Introduction...1 Logging in to the server...3 Logging out of the server...5 Using your feature buttons...7 Using Avaya one-x Communicator with

More information

Automatic Call Distribution For Business and Call Centers

Automatic Call Distribution For Business and Call Centers Automatic Call Distribution For Business and Call Centers Making Connections Matters Busy organizations require a phone system that can do more than simply handle the traffic. Calls need to get answered

More information

Alti-Mobile Extensions

Alti-Mobile Extensions Alti-Mobile Extensions C HAPTER 21 An Alti-Mobile Extension extends AltiGen s IP-PBX extension features to remote workers using cell phones or home phones via trunk interface. When configured, the property

More information

Management Summary for Unified Communications IP PBX

Management Summary for Unified Communications IP PBX Management Summary for Unified Communications IP PBX Prepared By for YOU of General: The Unified Communication Internet Protocol Private Branch Exchange (UCIPPBX) is a fully realised 3 rd generation office

More information

Unified Meeting 5 User guide for MAC

Unified Meeting 5 User guide for MAC Unified Meeting 5 User guide for MAC Unified Meeting 5 is a web based tool that puts you in complete control of all aspects of your meeting including scheduling, managing and securing your meetings.. Whether

More information

Product Brochure. Enigma Contact Center. Impressive Customer Experience Thru Unifying Communication

Product Brochure. Enigma Contact Center. Impressive Customer Experience Thru Unifying Communication Enigma Contact Center Impressive Customer Experience Thru Unifying Communication IP Multi-Channel Contact Center In order to be successful in today s competitive customer care industry, you need to have

More information

Cisco IP Phone 7960 / 7940 Quick Reference Guide

Cisco IP Phone 7960 / 7940 Quick Reference Guide Cisco IP Phone 7960 / 7940 Quick Reference Guide CONTENTS CALLS... 5 Placing a Call... 5 Dialing... 5 Answering a Call... 5 Ending a Call... 5 Muting a Call... 5 Placing a Call on Hold... 5 TRANSFERS...

More information

POLICY AND PROCEDURES OFFICE OF COMMUNICATIONS. Conducting Effective Meetings in CDER: Remote Access Considerations.

POLICY AND PROCEDURES OFFICE OF COMMUNICATIONS. Conducting Effective Meetings in CDER: Remote Access Considerations. POLICY AND PROCEDURES OFFICE OF COMMUNICATIONS Conducting Effective Meetings in CDER: Remote Access Considerations Table of Contents PURPOSE...1 POLICY...1 RESPONSIBILITIES...2 PROCEDURES...5 REFERENCES...6

More information

The Future of Phone Systems

The Future of Phone Systems 1900 Wright Place, Suite 250 Carlsbad, CA 92008 (888) 441-4466 The Future of Phone Systems What features to look for in 2015 2014 Business.com Media, Inc. All Rights Reserved. The Future of Phone Systems:

More information

Automatic Call Distribution For Business and Call Centers

Automatic Call Distribution For Business and Call Centers Automatic Call Distribution For Business and Call Centers Making Connections Matters Busy organizations require a phone system that can do more than simply handle the traffic. Calls need to get answered

More information

Business Phone Features Quick Reference Book

Business Phone Features Quick Reference Book Business Phone Features Quick Reference Book M6 Communications Application Server Release 7.1 Supported Phones: Cisco 7902 Cisco 7905 Cisco 7906 Cisco 7910 Cisco 7911 Cisco 7912 Cisco 7914 Cisco 7940 SCCP

More information

MeetMe Conferencing. Quick Reference

MeetMe Conferencing. Quick Reference MeetMe Conferencing Quick Reference 2013 8156 S. Wadsworth Blvd, Suite E-354 Littleton, CO 80128 www.ipitimi.com sales@ipitimi.com 1-855-IPITIMI (474-8464) MEET-ME CONFERENCIING Creating Conferences Access

More information

YOUR INDIANA COMMUNICATIONS COMPANY. Conference Calling. User Guide

YOUR INDIANA COMMUNICATIONS COMPANY. Conference Calling. User Guide YO CO CO YOUR INDIANA COMMUNICATIONS COMPANY Conference Calling User Guide For assistance, please call (812) 876-2211. Setting Up Your Conference Call Setting up a Smithville Conference Call is easy. First,

More information

OPERATOR ASSISTANCE (*0) - Immediate operator support is available by pressing *0 on your telephone keypad*.

OPERATOR ASSISTANCE (*0) - Immediate operator support is available by pressing *0 on your telephone keypad*. In Short: How to Conduct a Conference Call 1. Dial in to the system using either the toll or toll-free domestic phone number or the international phone number that was supplied to you. 2. Enter your HOST

More information

UC Business & UC Team

UC Business & UC Team UC Business & UC Team Administrator Guide Revision 1.0 GCI Ltd Global House 2 Crofton Close Lincoln Lincolnshire LN3 4NT www.gcicom.net Copyright GCI 2013 UC Business & UC Team Administrator Guide 1 of

More information

With 360 Cloud VoIP, your company will benefit from more advanced features:

With 360 Cloud VoIP, your company will benefit from more advanced features: Voice over IP (VoIP) has emerged as the new leader in cost-effective standards based communications. 360 Cloud VoIP enables customers have the benefits of an Enterprise PBX for a fraction of the cost of

More information

Internet Telephony PBX System

Internet Telephony PBX System Internet Telephony PBX System T1/E1 Gateway With IP PBX Application Copyright PLANET Technology Corporation. All rights reserved. Case 35: With IP PBX Application Head Office E1 PABX interconnect with

More information

Conferencing User Guide

Conferencing User Guide Fairpoint Business Welcome to your Conference Service Fairpoint Business Conferencing User Guide We are delighted to welcome you to true state-of-the-art conference calling. As the business world becomes

More information

Unified Meeting. Easy to use, simple, reliable. Tips for a Successful Conference CONFERENCING & COLLABORATION

Unified Meeting. Easy to use, simple, reliable. Tips for a Successful Conference CONFERENCING & COLLABORATION U S E R G U I D E V 4. 1 1. 7 Unified Meeting Easy to use, simple, reliable Unified Meeting lets you quickly and easily bring people together from anywhere in the world. You get audio, web and video conferencing

More information

Mobile Conference Connection User Guide Apple iphone Mobile Device

Mobile Conference Connection User Guide Apple iphone Mobile Device User Guide: Insert Title Mobile Conference Connection User Guide Apple iphone Mobile Device What is Mobile Conference Connection? Mobile Conference Connection (MCC) enables registered Instant Meeting leaders

More information

Rev. 1.0.3. www.telinta.com

Rev. 1.0.3. www.telinta.com Rev. 1.0.3 Copyright Notice Copyright 2014-2015 Telinta Inc. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the

More information

SCOPIA iview Communications Manager

SCOPIA iview Communications Manager SCOPIA iview Communications Manager User Guide Version 7.5 2000-2010 RADVISION Ltd. All intellectual property rights in this publication are owned by RADVISION Ltd and are protected by United States copyright

More information

IP PBX. SD Card Slot. FXO Ports. PBX WAN port. FXO Ports LED, RED means online

IP PBX. SD Card Slot. FXO Ports. PBX WAN port. FXO Ports LED, RED means online 1 IP PBX SD Card Slot FXO Ports PBX LAN port PBX WAN port FXO Ports LED, RED means online 2 Connect the IP PBX to Your LAN Internet PSTN Router Ethernet Switch FXO Ports 3 Access the PBX s WEB GUI The

More information

Gazelle Hosted PBX V8.0 End User Guide

Gazelle Hosted PBX V8.0 End User Guide Gazelle Hosted PBX V8.0 End User Guide Document VPM-777-200, Version 1.2 08 Apr 2013 Document Version 1.2 Gazelle Communications Metaswitch Hosted PBX V8.0 08 Apr 2013 End User Guide Contents 1 Introduction...

More information

HELPFUL HINTS FOR VOIP PHONES

HELPFUL HINTS FOR VOIP PHONES HELPFUL HINTS FOR VOIP PHONES TO LEAVE A MESSAGE IN MAILBOX WITHOUT CALLING THE NUMBER ACCESS THE LINE (GET DIAL TONE) - PRESS STAR DIAL 5 DIGIT NUMBER TO TRANSFER A CALL WITHOUT ANNOUNCING WHOSE CALLING

More information

Extension Manual User portal, Dial codes & Voice mail for 3CX Phone System Version 6.0

Extension Manual User portal, Dial codes & Voice mail for 3CX Phone System Version 6.0 Extension Manual User portal, Dial codes & Voice mail for 3CX Phone System Version 6.0 Copyright 2006-2008, 3CX ltd. http://www.3cx.com E-mail: info@3cx.com Information in this document is subject to change

More information

Microsoft Office Live Meeting Audio Controls Users' Guide

Microsoft Office Live Meeting Audio Controls Users' Guide Microsoft Office Live Meeting Audio Controls Users' Guide InterCall s Reservationless-Plus SM Audio Integration For more information: www.intercallapac.com Australia 1800 468 225 +61 2 8295 9000 Hong Kong

More information

Verizon VoIP Integrated Communications Package

Verizon VoIP Integrated Communications Package Verizon VoIP Integrated Communications Package Voice Mail User Guide For training/documentation, please visit us @ http://customertraining.verizonbusiness.com or call 1 800 622 1049 2009 Verizon. All Rights

More information

Connecting With Lifesize Cloud

Connecting With Lifesize Cloud There are several different ways to connect to a Lifesize Cloud video conference meeting. This guide will provide you instructions for each way. Ways to Join a Lifesize Cloud Video Conference After getting

More information

Sending and Receiving a FAX edgebox V4.5

Sending and Receiving a FAX edgebox V4.5 intelligence at the edge of the network www.critical-links.com Sending and Receiving a FAX edgebox V4.5 Sending and Receiving a FAX (revision 1.3) Page 1 1. Introduction With the introduction of edgebox

More information

GDS Hybrid IP Communication Series. A total integrated Hospitality solution

GDS Hybrid IP Communication Series. A total integrated Hospitality solution GDS Hybrid IP Communication Series A total integrated Hospitality solution The Hybrex GDS Hospitality System is designed to enable Hotel Operators to provide best in class guest services while improving

More information

Verizon Collaboration Plug-In for Microsoft Outlook User Guide

Verizon Collaboration Plug-In for Microsoft Outlook User Guide Verizon Collaboration Plug-In for Microsoft Outlook User Guide Version 4.11 Last Updated: July 2011 2011 Verizon. All Rights Reserved. The Verizon and Verizon Business names and logos and all other names,

More information

Quick Start Guide CREATING A NEW SITE

Quick Start Guide CREATING A NEW SITE IVY is our complete control panel for managing you or your customers SIP trunks and hosted PBX settings. This guide will help you get up and running with IVY as quickly as possible. First thing we need

More information

Allworx Phone Functions

Allworx Phone Functions Voicemail Shortcuts The following shortcuts are available while listening to a voicemail message: *1 REPLY to this message. *6 Play the NEXT message. *2 FORWARD this message. *7 REWIND the message 10 seconds.

More information

SL1100 Communications Solution

SL1100 Communications Solution SL1100 Communications Solution NEC Australia nec.com.au Smart communication for small businesses The SL1100 is a cost effective and powerful communications solution specifically designed with the small

More information

My Account Quick Start

My Account Quick Start My Account Quick Start for Verizon Business Digital Voice Service Guide for Office System Administrators Accessing My Account Phone Assignment Defining the User Site Services Auto Attendant Voice Portal

More information