ConVox Audio Conference Solution

Transcription

1 ConVox Audio Conference Solution Feature-rich audio conferencing solution

2 Agenda ConVox ACB Features ConVox ACB Special Features ConVox ACB User Interface Set up Screen Shots - Reports Benefits Company Profile 2

3 Do you often get annoyed by Audio Conferencing? Have to reserve conference calls in advance. Can t see participant (of Audio Conf.) status in real time. Don t know who left the conference and when. Get disturbed with the background noise because participant is in a crowded area. Some participant presses a Hold button on his mobile and whole conference gets disturbed. Are you still calling participants one by One. By the time last called participants joins, Others are holding. Find yourself restricted when it comes to recording conference calls...the solution is there to get rid of all these problems 3

4 What we have for you with ConVox ACB Put together an online meeting and invite participants to join your call without the assistance of an operator Conduct a reservation less audio conference calls and web conferences at 24/7 Make your workplace mobile where your people can log in from anywhere and join the conference. Reserve a self-service teleconference call and have the ability to dial in at your scheduled time All Conferencing offers the same dial-in number and Access code for every conference you conduct. Eliminate disruptive background noise during presentations. 4

5 ConVox ACB General Features Multi party voice conference bridge. Can be operated in Meet Me or Dial Out or both mode at a time. One Touch Conference (Group Calling ) Admin can view the ongoing conference through web based interface. Hosts multiple conferences at a time. 5

6 ConVox ACB General Features Participants details are recorded with caller ID Connects to the PSTN or IP Network (SIP Phones). Trunk lines can be analog PSTN, ISDN or SIP Phones. IVR with three-language support for taking PIN (Conference) number and conference announcements. 6

7 ConVox ACB General Features Entry / Exit Indications. Reports are generated for Conference Details, Individual call details, Conference Booked and Participants Details First caller hold message announcement. Can be used as Inexpensive in-house or hosted solution. 7

8 Special Feature One Touch Conference Calls all participants in Conference instantly on one Click 8

9 Special Feature Active Dashboard Dashboard to view Live conference. Moderator can Mute, Kick or Add 9

10 ConVox ACB Moderator 10

11 ConVox ACB User Interface Password protected access for administrator. Adding, deleting, listing, updating the Conferences. In case of past conferences, the recordings can be listened, by clicking the speaker image present at the left side. Set the duration of the conference. Periodic conferences can be scheduled. The conferences can be rescheduled. 11

12 ConVox ACB User Interface Automatic sending of s and SMS to invite the users to the conference, by mentioning their Ids and phone numbers in the invite column provided. During the current conferences, new users can be invited by typing the telephone number and invite tab (call-out option). Existing unwanted users can be sent out of the conference using kick tab. 12

13 Setup General View 13

14 Administration- Conference Management 14

15 Call Logs Listing Recordings Screen Shot - Reports 15

16 Benefits to your business PRODUCTIVITY SAVINGS SCALABILITY Provide everyone in your organization with intuitive Communication tools that allow them to focus less on technology and more on supporting customers, Completing targets, and producing impactful results Consolidate today's fragmented mix of user collaboration tools. Avoid proprietary lock -in and reduce management complexity while lowering WAN costs and outside conference service fees. No Matter weather you are a small or big company, you can enjoy the benefits audio conference with full features. You can add as many participants you want in your conference. 16

17 COMPANY BEHIND ConVox SOLUTIONS is a fast growing software development company in the area of CTI/ IVRS and VoIP. Our products include Call Centre Packages, Conference Bridge, Voice Logger, IP-PBX and IVRS. Head office in Hyderabad with branch offices in Mumbai, Bangalore, Chennai, Delhi and Pune Focus on R&D and innovation Open Source Experts High quality products and strong customer support. 17

18 INSTALLATION AND MAINTENANCE OF THE SYSTEM Normal Installation Time is 1 Week. Depending on the customization requirement it may take more time. Our Engineers will install and configure the system initially. Training is given to the administrator and users of the system at customer premises. Support is available through Phone Call, Chat, Remote Login and On site visit. Highest commitment for Customer Support. 18

19 Some of Our Esteemed Customers 19

20 Thank you! 20