1 Take back control of your business communications. JOIN THE XO EVOLUTION XOptions Flex the business communications bundle
2 Break free from the oppression of multiple communications vendors. Business communications is evolving and XO Communications is leading the way with the next generation of IP bundled services XOptions Flex. It s one simple bundle containing a complete package of communications solutions for your business, including local voice with unlimited local calling, an extra-generous number of long distance and inbound toll-free minutes, Internet access and web hosting. All consolidated on one invoice. From a single provider. For a flat monthly rate*. *Flat rates vary by market. Long distance usage limits and overage charges apply. JOIN THE XO EVOLUTION
3 What is VoIP? Voice over Internet Protocol (VoIP) is a method for taking analog audio signals like the kind you hear when you talk on the phone and turning them into digital data that can be transmitted over any digital network, such as a LAN, WAN or the Internet. With this revolutionary technology, voice traffic can travel over the same network as your data. V IP LEARNING CENTER To learn more about VoIP and how it is changing business communications, visit our Online Learning Center at Medical Supply Company With five offices in the New York metro area, managing voice and data needs as well as multiple vendors was a challenge. For efficiency, XOptions Flex combined user groups across company locations into one unified private dial plan. The unlimited local and generous longdistance and toll-free calling also cut costs when dealing with vendors and customers outside the local calling area.
4 Give yourself some flexibility. XOptions Flex is available as digital trunks, ISDN-PRI or analog business lines. It s compatible with existing analog phones, hybrid key system or PBXs so there s no equipment to purchase. And depending on your package, you can add up to 32 phone lines. Unlike traditional phone and data systems with fixed capacities, XOptions Flex automatically adjusts to heavy data demands by permitting full use of the IP circuit to support increased data traffic when voice lines are idle. It s called Dynamic Bandwidth Allocation and allows you to meet fluctuating data capacity needs. However, voice traffic always has priority.
5 Dynamic Bandwidth Traditional phone and data services require you to have separate circuits for voice and data, or to allocate fixed bandwidth, or channels to one service or the other. XOptions Flex allows you to utilize a single circuit for both voice and data, while it continuously adjusts the bandwidth allocated to voice or data. This real-time dynamic bandwidth allocation gives priority to voice traffic, but makes additional data bandwidth Voice capacity available when your phone lines are not in use. Data Voice Data Voice Data Traditional Services Dedicated Voice and Data Channels No capacity Voice flexibility as demand fluctuates Data XOptions Flex Capacity continuously adjusts to ongoing demand fluctuations Voice traffic always has priority Architecture Firm With only 10 employees, but a steadily growing client list, data bandwidth was at a premium when sending architectural files. With the high-speed option of 3Mbps of data, XOptions Flex alleviated the need to send files at the end of the day when most employees were off the phone and on their way home. Dynamic Bandwidth Allocation allows XOptions Flex to adjust to heavy data demands, thus reducing the time needed to exchange critical files and helping eliminate the need to purchase additional bandwidth.
6 Liberate your bottom line. Not to mention, your time. Stop worrying about per-minute calling costs. With XOptions Flex, unlimited local calling is free, and an extra-generous allotment of long distance and inbound toll-free minutes is included. For most businesses, that means no more separate long distance charges. And, XOptions Flex offers more than 25 standard features including voic , three-way calling, and hunt groups. Optional features include a voice Virtual Private Network (VPN), Auto Attendant, Business Call Center and more. You ll also save time by using the XO Business Center to manage your account. You can do everything from view and pay your bills to check trouble ticket status. This full suite of online services also includes Online Feature Management, which allows you to configure your voice features, change passwords, and more.
7 XO Business Center The XO Business Center contains a full suite of services designed to help you better manage your communications needs. The Online Feature Management tool, located within the Business Center, allows you to selfadminister changes in real-time to manage services and telephone features on existing phone lines. National Retailer With nearly 100 stores in malls across the country, this retailer needed to contain costs while expanding telecom capabilities. They also encourage employees to work remotely at least once a week. XOptions Flex helped them accomplish all of their goals with unlimited local calling, a generous allotment of long distance minutes, a private dialing plan, plus Managed Security Firewall and VPN options. New stores are opening on schedule and they plan to add XOptions Flex to each new location.
8 Go with the proven provider. Evolve without risk. XOptions Flex is the award-winning integrated services solution from XO Communications, the market leader in bundled communications. XO has been carrying and delivering services using VoIP technology for over four years. We use our own national private IP network so we can manage, monitor and control the path of every call. For added security, all voice calls travel over a dedicated IP connection rather than the public Internet. In fact, XO delivers more than 10 billion minutes of traffic a year over our national IP network. Join the XO evolution today. Call or visit for more information. And evolve your business communications with confidence.
9 Everything you want. Exactly what you need. All XOptions Flex packages include: Unlimited local calling An extra-generous package of long distance and inbound minutes, plus one toll-free number* Dedicated Internet Access (DIA) up to Mbps Dynamic Bandwidth Allocation, which increases Internet access speeds while voice traffic always gets top priority for maximum call quality XO Business Center with Online Feature Management Web Basics Hosting Package What you can add: Account Codes, verified and non-verified Additional circuit to increase dynamic bandwidth to 3 Mbps Additional Direct Inward Dialing extensions (DIDs) in blocks of 20 and 100 Additional toll-free numbers Auto Attendant with a host of routing options Business Call Center with sophisticated call-handling options Calling Card Conferencing services Directory Assistance International outbound calling Larger web hosting plans Managed security Series completion Up to 32 additional voice channels for ISDN-PRI or Trunks packages Up to 24 lines of additional phone lines Voice Virtual Private Network (VPN) XOptions Flex Standard Business Lines packages Base package has a minimum of 5 phone lines with the ability to add up to a maximum of 24 phone lines. Each line includes these standard features: Call Forwarding options, including Remote Access 3-way Calling Call Hold, Pick-up and Transfer Caller ID Name and Number with Caller ID Line Block Call Return Call Waiting Last Number Redial Do Not Disturb Hunt Groups (sequentially, circular, uniform, simultaneous) Series Completion Basic Voic Call acceptance and rejection options XOptions Flex Digital Trunks and ISDN-PRI packages Base package has a minimum of 5 trunks or PRIs with the ability to add up to a maximum of 32 voice channels. Each Trunk/PRI includes the following: Up to 100 Direct Inward Dialing extensions (DIDs) DID, Direct Outward Dialing (DOD) and 2-way DID trunks supported with Wink Start Caller ID Name and Number (for NI2 protocol only) PRI capabilities includes support for NI1 or NI2 protocol Uses your existing PBX to avoid capital expense and take advantage of your existing PBX s capabilities
10 The VoIP Evolution The XO IP-portfolio encompasses solutions for businesses of all sizes and at any stage of the VoIP evolution. XOptions Flex Lets you combine voice and data traffic on a single circuit, while keeping the phone equipment you already have, and managing your services through an Internet portal. Managed IP-PBX XO provides connections to the Internet and Public Telephone Network, along with a state-of-the-art IP-enabled PBX, and IP-phones that are installed, and managed by us. Customers pay a monthly fee that includes network access and the cost of installing, managing, maintaining and replacing the equipment. SIP Trunks Session Initiation Protocol (SIP) trunks are used in lieu of traditional telephone digital trunks for connection to a premised-based IP-enabled PBX that combines voice and data services. Hosted IP-PBX Available 2007 Provides the benefits of using IP-phones, and an IP-enabled PBX, without the need for you to buy and manage a PBX. Instead, the functions normally associated with a PBX are hosted in the service provider s network. Customers access and control their features through an Internet portal. JOIN THE XO EVOLUTION For more information, visit or call XO Communications Sunset Hills Road Reston, VA Copyright 2006 XO. All rights reserved. XO, XOptions and the XO design logo are registered trademarks of XO Communications XOFLEXBR0706