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1 Routing Switching Tigers Forum Join CCNP COLLABORATION Renewed experience and content with Ingenious Practice LABs Daily Morning: 08:00am to 10:30pm Daily Evening: 05:00pm to 07:30pm Saturday Only Morning: 09:00pm to 2:00pm Fast Track Daily Afternoon: 01:00pm to 05:30pm fees refund if you are not an expert Mentor: Mayur Sojitra Vinod: , ,

2 RSTFORUM AT GLANCE FOR YOU CONNECTING YOUR BUSINESS TO THE TECHNOLOGY SKILLS YOU NEED Every year, RSTForum provides training to thousands of students worldwide and imparts the skills needed to build, design, and maintain, networks and IT infrastructure improving their career prospects while filling the global demand for networking professionals. With 5 academies in India and operations being setup in Dubai and Kenya Africa, RST Forum helps individuals prepare for industry-recognized certifications and IT and communication technology careers in virtually every type of industry. Students develop foundational skills in information & communication technology while acquiring vital 21st-century career skills in problem solving, collaboration, and critical thinking. RST Forum runs one of the world s largest class room with about students studying professional courses together at a location. Candidates complete hands-on learning activities and simulations to develop practical skills to fill a growing need for IT professionals globally GLOBAL CHALLENGE The growth of networks and absorption of technology has created a shortage of skilled people to build, design and maintain the infrastructure needed to communicate and do business. This shortage exists worldwide, particularly in emerging countries where infrastructures are being built to aid in economic development and growth. Likewise, people need access to more and better job opportunities and training that will prepare them for the global, technologydriven economy. RST Forum helps meet the growing global demand for Infrastructure and communications technology professionals and improves career prospects for IT&C professionals. flexible solutions for your training needs IT TRAINING SOLUTIONS Cisco certifications Microsoft certifications Redhat Linux certifications HP Unix & Networking Datacenter & Storage Cloud & Virtual computing 3G / 4G / Telco solutions Security & Ethical Hacking Voice solutions MPLS & SP solutions Wireless & Microwave.

3 GLOBAL PARTNERSHIP RSTForum with its deep rooted industry connection has helped students in placements. RSTForum collaborates with companies to understand their staffing requirements and works with potential candidates to enhance their skills and make them ready for companies requirement. authorized training partners of Cisco, Microsoft, Redhat and many educational institutions, non profits organizations. RST Forum also provides online curricula, teacher training, and professional development for instructors. RST Forum helps students prepare to assume information & communication technology jobs, pursue additional training or education, and learn globally recognized certification so they can maintain IT Infrastructure and networks that form the core of today's -- and tomorrow's global economy. Courses are offered in multiple languages through a blended learning model that combines classroom instruction with online curricula blended learning model that combines classroom instruction with online curricula, interactive tools and hands-on activities IT STAFFING SOLUTIONS RSTForum with its deep rooted industry connection has helped students in placements. RSTForum collaborates with companies to understand their staffing requirements and works with potential candidates to enhance their skills and make them ready for companies requirement. SUCCESSFUL CAREER RSTForum has trained more than students to date. Many students have gone on to successful careers in a variety of industries, while others have harnessed the entrepreneurial spirit and knowledge they acquired in RST Forum to start their own businesses and create new jobs. LABS ON CLOUD RSTForum uses Cloud computing to efficiently provide Platform As A Service (PAAS) to its students enabling them to quickly access Technology Racks over the internet and practice lab exercise from home These Racks are populated with latest equipment's required for practical exercises'. WEB FORUM RST Forum s web based forum allows its users to ask, hundreds of technical experts about their technology and certification problem. RST forum is a tight knit community of working professionals that provide timely help on technical, certification and design related queries.

4 DURATION 8 WEEKS (SATURDAY ONLY) MORNING 9:00 2:00 (5hrs.) 15 DAYS (MON- FRI) MORNING 08:00AM (2.5hrs.) EVENING 05:00PM (2.5hrs.) CCNP COLLABORATION For network engineers who need to increase their value to employers and stay current with advances in networking knowledge and skills, the cisco CCNP collaboration certification program provides the education and training required for installing, monitoring, and troubleshooting network infrastructure products designed by the industry leader in IP networking. CRASH COURSE AVAILABLE PRACTICAL SESSION HANDS-ON PRACTICALS ON VOICE & TELEPHONY EQUIPMENT LABS ON CLOUD AVAILABLE FOR PRACTICE FROM HOME HIGHLIGHTS INDUSTRY EXPERIENCED CERTIFIED INSTRUCTORS LIFE TIME CCNP RACK ACCESS FOR EXTRA PRACTICAL SESSIONS LIFETIME REPEATING OF LECTURES ALLOWED INVESTMENT PROTECTION FROM FUTURE UPGRADES. FEES REFUND IF YOU ARE NOT AN EXPERT For network video engineers, collaboration engineers, IP telephony and IP network engineers who want to develop and advance their collaboration and video skills in line with the convergence of voice, video, data and mobile applications, the Cisco CCNP Collaboration certification is a job-role focused training and certification program. It will allow you to maximize your investment in your education, and increase your professional value by giving you the skills to help your IT organization meet increased business demands resulting from these technology transitions. CCNP collaboration training covers (but is not limited to) the use of these topics. The Implementing Cisco Unified Communications Manager, Part is the exam associated with the CCNP Collaboration certification. This exam tests a candidate's skills in installing and configuring a Cisco Unified Communications Manager solution in a single site and focuses primarily on Cisco Unified Communications Manager Release, the call routing and signaling component for the Cisco Unified Communications solution.

5 DURATION 8 WEEKS (SATURDAY ONLY) MORNING 9:00 2:00 (5hrs.) 15 DAYS (MON- FRI) MORNING 08:00AM (2.5hrs.) EVENING 05:00PM (2.5hrs.) CRASH COURSE AVAILABLE PRACTICAL SESSION HANDS-ON PRACTICALS ON VOICE & TELEPHONY EQUIPMENT LABS ON CLOUD AVAILABLE FOR PRACTICE FROM HOME HIGHLIGHTS INDUSTRY EXPERIENCED CERTIFIED INSTRUCTORS LIFE TIME CCNP RACK ACCESS FOR EXTRA PRACTICAL SESSIONS LIFETIME REPEATING OF LECTURES ALLOWED INVESTMENT PROTECTION FROM FUTURE UPGRADES. FEES REFUND IF YOU ARE NOT AN EXPERT Candidates can prepare for this exam by taking the Implementing Cisco Unified Communications Manager, Part The Implementing Cisco Unified Communications Manager, Part is the exam associated with the CCNP Collaboration certification. This exam tests a candidate's skills in implementing a Cisco Unified Communications Manager solution in a multisite environment, applying a dial plan for a multisite environment, configuring survivability for remote sites during WAN failure, and implementing solutions to reduce bandwidth requirements in the IP WAN. Candidates can prepare for this exam by taking the CIPT2 Implementing Cisco Unified Communications Manager, Part The Troubleshooting Cisco Unified Communications CTCOLLAB is the exam associated with the CCNP Collaboration certification. This exam tests a candidate's knowledge and skills required to troubleshoot Cisco Unified Communications systems and solutions in different deployments. In addition, the exams tests a candidates knowledge in troubleshooting methodology, triage, resources, tools, and fixes for Cisco Unified Communications Manager and the new features such as Call Control Discovery, SIP Precondition, Extension Mobility Cross Cluster as well as dial plan troubleshooting including globalized call routing. Candidates can prepare for this exam by taking the CTCOLLAB Troubleshooting Cisco Unified Communications. The Integrating Cisco Unified Communications Applications (CAPPS) is the exam associated with the CCNP Collaboration certification. This exam tests a candidate's knowledge of how to integrate the new Unified Communications Applications, which are part of the new Cisco Collaboration software. Candidates can prepare for this exam by taking the Integrating Cisco Unified Communications Applications.

6 COURSE HIGHLIGHTS This 15 day (Weekdays 2.5hrs.) OR 8-week (Sunday/Saturday) instructor led CCNP Collaboration course is designed to provide professionals with extensive networking knowledge to accomplish their day to day job and CCNP certifications. The key to a high success rate is based on the program s objectives as follows: Course contents are based on CISCO guide lines Dedicated Monitoring to evaluate candidates progress Extensive hands-on lab exercises Regular evaluation Industry Experienced Certified instructors Assigned project manager will manage this program. This person will drive the program from its registration stage to monitoring and tracking of the candidates performance. Curriculum is based on CISCO course outlines The Instructor-led certified courses is designed for the CCNP COLLABORATION candidates with an aim to build theoretical knowledge supplemented by ample hands-on lab exercises Courseware includes course kits and other reference material to enable students to prepare for CCNP COLLABORATION certification exams Optimal balance of theory classes and practical labs every week to ensure maximum absorption of technology by participants Customized tests at the end of course to be attempted by every participant Stringent passing standards with progress report of each participant 8 week or 15 days, of intensive training + exams/labs design Facility of Lab on cloud available.(based on booking) Repeating of lectures allowed. (based on seat availability)

7 COURSE OBJECTIVES After you complete this course CCNP Collaboration you will be able to: In order to perform the course goal, students should be able to fulfill the following tasks: Configure Cisco switches and routers to support a specified list of protocols and technologies. Configure access lists to control access to network devices or segments and general network traffic. After you complete this course CCNP Collaboration you will be able to: In order to perform the course goal, students should be able to fulfill the following tasks: Describe the components and architectures of Cisco Business Video solutions Implement Cisco Collaboration endpoints Implement Cisco TelePresence endpoints Implement multipoint conferencing on Cisco Collaboration endpoints Implement Cisco Digital Media Players Explain what a voice gateway is, how it works, and describe its usage, components, and features. Describe the characteristics and configuration elements of VoIP call legs. After you complete this course CCNP Collaboration you will be able to: In order to perform the course goal, students should be able to fulfill the following tasks: Describe the components and architectures of Cisco Business Video solutions Troubleshoot Cisco Collaboration endpoints Troubleshoot Cisco TelePresence endpoints Troubleshoot multipoint conferencing on Cisco Collaboration endpoints Troubleshoot Cisco Digital Media Players Describe the components of a dial plan and explain how to implement a dial plan on a

8 CCNP COLLABORATION..... Following Topics will be covered in CCNP Collaboration Course. PERFORM INITIAL SETUP OF A CISCO UNIFIED COMMUNICATIONS MANAGER CLUSTER: Describe the Cisco Unified Communications manager cluster architecture Describe Cisco unified communications manager redundancy designs Describe the requirements for Cisco unified communications manager use of DHCP, TFTP, DNS, and NTP Determine the services necessary to support a Cisco unified communications manager deployment and activate the appropriate services DESCRIBE AND CONFIGURE CISCO UNIFIED COMMUNICATIONS MANAGER TO SUPPORT ON- CLUSTER CALLING: Configure a Cisco unified communications manager group Configure Cisco unified communications manager profiles and device pools Configure Cisco unified communications manager templates Manage phones and users using Cisco unified communications manager bulk administration tool Describe the tool for auto-registered phones support functionality DESCRIBE AND CONFIGURE A ROUTE PPLAN FOR CISCO UNIFIED COMMUNICATIONS MANAGER TO SUPPORT OFF-NET CALLING: Describe Cisco unified communications manager digit analysis Implement gateways Configure route patterns Configure route lists and route groups Implement toll-fraud prevention Configure digit manipulation Describe the functions and usage of calling search spaces and partitions Implement calling privileges

9 DESCRIBE AND CONFIGURE CISCO UNIFIED COMMUNICATIONS MANAGER MEDIA RESOURCES: Describe media resources Configure meet me conferencing and software conferencing resources Configure music on hold Configure media resource groups and media resource group lists DESCRIBE AND CONFIGURE CISCO UNIFIED COMMUNICATIONS MANAGER TO SUPPORT FEATURES AND APPLICATIONS: Configure IP phone services Configure Cisco unified communications manager native presence features Following Topics will be covered in CCNP Collaboration Course: DESCRIBE AND IMPLEMENT CENTRALIZED CALL PROCESSING REDUNDANCY: Describe device fail over Configure call survivability Configure Cisco unified survivable remote site telephony operation Configure Cisco unified communications manager express to provide redundancy Configure MGCP fallback operation Verify redundancy operations DESCRIBE AND CONFIGURE A MULTI-SITE DIAL PLAN FOR CISCO UNIFIED COMMUNICATION MANAGER: Describe the issues with multi-site dial plans Describe the differences between the various gateways and trunk types supported by Cisco unified communication manager Implement trunks Describe globalized call routing Implement a numbering plan for multisite topologies Configure tail end hop off IMPLEMENT CALL CONTROL DISCOVERY AND CISCO INTER COMPANY MEDIA EXCHANGE: Configure service advertisement framework forwarder Configure service advertisement framework client control Configure service advertisement framework call control discovery

10 IMPLEMENT BANDWIDTH MANAGEMENT AND CALL ADMISSION CONTROL: Configure regions Implement transcoders and MTPs Configure locations Implement RSVP agents Implement SIP precondition Describe functionality of a gatekeeper Implement gatekeeper-based call admission control Configure automated alternate routing Configure multisite music on Hold IMPLEMENT MOBILITY FEATURES: Configure Cisco unified communications manager device mobility Configure Cisco extension mobility Following Topics will be covered in CCNP Collaboration Course: APPLY THE CISCO RECOMMENDED METHODOLOGY USED TO DETERMINE GENERAL UNIFIED COMMUNICATIONS SYSTEM PROBLEMS AND ISSUES: Describe the steps that can be used to identify a problem with a given unified communication system Identify tools available for troubleshooting Identify tools available for monitoring IDENTIFY AVAILABLE TOOLS TO OPERATE AND TROBLESHOOT A UNIFIED COMMUNICATIONS SYSTEM: Describe troubleshooting and monitoring tools Determine appropriate tools to use for troubleshooting and monitoring system Correlate events based on traces, logs, debugs and output of monitoring tools Parse and interpret traces, logs, debugs and output of monitoring tools TROUBLESHOOTING REGISTRATION ISSUES: Troubleshoot issues with endpoint registration Troubleshoot issues with gateway registration TROUBLESHOOTING CALL SETUP ISSUES: Troubleshoot inter-site call setup issues Troubleshoot intra-site call setup issues

11 TROUBLESHOOT DATABASE ISSUES: Troubleshoot database replication issues in Cisco Unified Communications Manager TROUBLESHOOT CALL CONTROL DISCOVERY AND CISCO INTER COMPANY MEDIA EXCHANGE: Troubleshoot service advertisement framework forwarder issues Troubleshoot service advertisement framework client control issues Troubleshoot service advertisement framework call control discovery issues TROUBLESHOOT APPLICATION ISSUES: Troubleshoot Cisco extension mobility issues Troubleshoot Cisco unified communications manager device mobility issues Troubleshoot Cisco unified mobility issues TROUBLESHOOT MEDIA RESOURCES: Troubleshoot music on Hold Troubleshoot conference bridges Troubleshoot transcoders Troubleshoot MTP TROUBLESHOOT VOICE QUALITY ISSUES: Troubleshoot echo Troubleshoot dropped calls Troubleshoot audio quality issues Following Topics will be covered in CCNP Collaboration Course: CONFIGURE CISCO UNITY CONNECTION: Choose the appropriate desktop messaging interface for client machines Integrate Cisco unity connection and Cisco unified communications manager Configure Cisco unity connection system settings Describe call management options Configure call routing options Configure audio text applications Configure Cisco unity connection partitions and search spaces Configure account policies, subscriber classes of service, and subscriber templates Import user accounts into Cisco unity connection Troubleshoot Cisco unity connection

12 CONFIGURE CISCO UNITY EXPRESS USING THE GUI: Choose the appropriate desktop messaging interface for endpoints Integrate Cisco unity express and Cisco unified communications manager express Configure Cisco unity express system settings Configure auto attendant Configure account policies, subscriber classes of service, and subscriber templates Import user accounts into Cisco unity express from Cisco unified communications manager express Troubleshoot Cisco unity express CONFIGURE VPIM TO NETWORK CISCO UNITY CONNECTION AND CISCO UNITY EXPRESS: Describe VPIM Configure VPIM on Cisco unity connection Configure VPIM on Cisco unity express IMPLEMENT CISCO UNIFIED PRESENCE SOLUTION: Describe the function and operation of Cisco unified presence Describe Cisco unified presence solution components Describe the Cisco unified presence solution communication flows Configure Cisco unified communications manager for integration with Cisco unified presence Integrate Cisco unified presence with Cisco unified communications manager Integrate Cisco unified presence with Cisco unified communications applications Troubleshoot Cisco unified presence

13 VIRTUAL CLASSROOM INSTRUCTOR LED ONLINE TRAINING IS AN IDEAL VEHICLE FOR DELIVERING TRAINING TO INDIVIDUALS ANYWHERE IN THE WORLD AT ANY TIME. THIS INNOVATIVE APPROACH PRESENTS LIVE CONTENT WITH INSTRUCTOR DELIVERING THE TRAINING ONLINE. CANDIDATES WILL BE PERFORMING LABS REMOTELY ON OUR LABS ON CLOUD IN PRESENCE OF AN ONLINE INSTRUCTOR. RSTFORUM USES MICROSOFT LYNC ENGINE TO DELIVER INSTRUCTOR LED ONLINE TRAINING. ADVANCES IN COMPUTER NETWORK TECHNOLOGY, IMPROVEMENTS IN BANDWIDTH, INTERACTIONS, CHAT AND CONFERENCING, AND REAL- TIME AUDIO AND VIDEO OFFERS UNPARALLELED TRAINING OPPORTUNITIES. INSTRUCTOR LED ONLINE TRAINING CAN HELPS TODAY S BUSY PROFESSIONALS TO PERFORM THEIR JOBS AND UPGRADE KNOWLEDGE BY INTEGRATING SELF-PACED INSTRUCTOR LED ONLINE TRAINING IN THEIR DAILY ROUTINES. LAB EQUIPMENT AT RSTFORUM Cisco Switch 2950 (Multiple) Cisco Switch 3550 (Multiple) Cisco Switch 3560 (Multiple) Cisco Switch 3750 (Multiple) Cisco Nexus 5K and 7K Cisco Router 6509 SUP 720 Cisco Router 2800 (Multiple) Cisco Router 2600 (Multiple) Cisco Router 3600 (Multiple) Cisco Router 7206 VXR (Multiple) Cisco Router 7609 SUP 720 Cisco Router 2511 (Multiple) Cisco Router 1750 (Multiple) Cisco MCS Server Call Manager (Multiple) Cisco IP Phone 7900 (Multiple) Cisco ASA/PIX Firewall (Multiple) Cisco IDS/IPS (Multiple) CCIE R&S v5.0 Rack CCIE SP Rack CCIE Security Rack CCIE Voice Rack Servers (Multiple) Relevant cables and modules Terminal Servers

14 MISCELLANEOUS: Minimum batch size required for batch is 10 participants in the CCNP. The RST Forum reserves the right to cancel/postpone the class. Course schedule will be provided before commencement of the course. Certificate of participation will be awarded to participants with a minimum 90% attendance All attendees are to observe the Copyright Law on intellectual properties such as software and courseware from respective vendors The RST Forum reserves the right to include external participants in the program either for the entire CCNP or individual courses The RST Forum reserves the right to change/alter the sequence of courses. RST FORUM published Book would be given at 50% discounted rate to the forum students GENERAL TERMS & CONDITIONS : Fees refund if you are not satisfied with training provided. Fees Refund Policy: Students with minimum 90% attendance are eligible for fees refund. Fees Refund will not be provided to students wanting to leave course midway Students that are not satisfied with the training provided will be advised to repeat the course and RSTForum Will take all possible efforts to make sure that candidate achieves excellence in that subject. Processing fees of Rs.1500/- and a service tax of 12.36% will be deducted from refund amount. The RST Forum reserves the right to amend/ modify Fees refund policy. Fees Refund claim will not be entertained after last lecture of the enrolled course. EXAM VOUCHER AND COURSEWARE: Exam vouchers and cisco courseware will be charged extra at actuals. Reference materials: Many reference materials are available on returnable basis

15 TRAINING - CONSULTING - STAFFING SUPPORT Established in 1997, RST Forum is one of the most popular training organizations for professional courses and technology learning. RST Forum founded by infrastructure and communication technology industry professionals to exchange information, share experience, create expertise and establish professional connections. Forum was built on the idea that no expert knows all solutions as does the group of professionals and strongly believes that the best way to learn is by asking others and learning from experience The goal of this forum is to encourage greater co-operation and collaboration amongst group of infrastructure and communications professionals by sharing information, resources, and experiences. To achieve its goal forum conducts technology workshops, technology update sessions, trainings for industry certification, technology advisory meet, professionals meet for emerging technology and innovations discussions, etc. RST Forum's prime collaboration mechanism is providing comprehensive trainings on industry certifications from Cisco, Microsoft, Redhat and others. These trainings are conducted by industry acclaimed, experienced working professionals who have extensive hands-on experience in designing and deploying solutions. These thorough hands-on trainings are provided with an aim to create skilled professional with real understanding of technology and its application. These certified instructors and CCIE professionals make participants practice on exercises and case studies that reflect real-world situations, so skills developed by these training are immediately useable on the job. Forum s Lab hosts high end devices and equipment. Lab facilities are also available on cloud for our students to practice at their ease. This substantiates forum s belief that "all taught in class should be proved, demonstrated and practiced by all participants." CONTACT Mumbai: 401, Telang Road, above Nalli showroom, Matunga East (C.R.), Mumbai Tel: (022) ; (022) ; (022) ; (022) ; (91) ; (91) ; (91) Pune: 36A, Shrinath Plaza, Dyneshwar Paduka Chowk, Fergusson College Road, Shivajinagar, Pune Tel: (020)

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