10533A: Deploying, Configuring, and Administering Microsoft Lync Server 2010

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1 10533A: Deploying, Configuring, and Administering Microsoft Lync Server 2010 Course Overview This instructor-led course teaches IT professionals how to deploy, configure, and administer a Microsoft Lync Server 2010 solution. The course emphasizes Lync Server 2010 Enterprise Voice features from a deployment and configuration perspective. Course Outline Module 01 - Features and Architecture of Microsoft Lync Server 2010 Lesson 1: Features of Lync Server 2010 Overview of Lync Server 2010 What Is Converge Communications? Social Networking Additions Enterprise Voice Features Lync Server 2010 Tools Lync 2010 Clients Lesson 2: Architecture and Server Roles Central Management Store Supported Topologies Defining the Server Roles Mediation Server Capabilities DNS Load Balancing Virtualization Support Lesson 3: New Management Tools Role-Based Access Control Lync Server Control Panel Lync Server Management Shell Module 01 Review Module 02 - Deploying Microsoft Lync Server 2010 Lesson 1: Preparing for Deployment Active Directory Infrastructure Requirements Load Balancing Options Operating System and Windows Component Requirements Certificate Infrastructure Requirements Client Requirements Device Requirements Physical Network and File Share Requirements Lesson 2: Reviewing the Design Process Purpose of the Planning Tool Requirements of the Planning Tool Lesson 3: Deploying Lync Server 2010 Deployment Model Preparing Active Directory The Topology Publishing Process Deploying Front End Servers and Pools Deploying Other Server Roles Lab Demonstration - Preparing the Environment and Deploying a Lync Server 2010 Pool Module 02 Review Module 03 - Configuring Users and Rights in Microsoft Lync Server 2010 Lesson 1: Managing Lync Server m 1h 21m 1h

2 Lync Server Control Panel Lync Server Management Shell Using PowerShell 2.0 Lesson 2: Role-Based Access Control What Is Role-Based Access Control? How Lync Server 2010 Uses RBAC Configuring RBAC Lab Demonstration - Configuring Users and Rights in Lync Server 2010 Module 03 Review Module 04 - Client and Device Deployment and Management Lesson 1: Preparing for Client Deployment Configuring Client Policies and Settings Creating and Assigning Client Policies Lesson 2: Deploying and Managing Lync 2010 Clients Deploying Lync 2010 Configuring Lync 2010 Deploying Lync 2010 Attendee Deploying Lync Web App Deploying Lync 2010 Attendant Lesson 3: Preparing for Device Deployment Supported IP Phones Planning for Device Deployment Configuring DNS and DHCP Lesson 4: Deploying and Managing IP Phones Provisioning Users Configuring Common Area Phones Verifying Call Functionality Performing Device Updates Lab Demonstration - Client and Device Management Module 04 Review Module 05 - External User Access Lesson 1: Edge Server Role Defining External User Types Components of External Communication Lesson 2: Topologies for External User Access Single Consolidated Edge Scaled Consolidated Edge Using DNS Load Balancing Scaled Consolidated Edge Using Hardware Load Balancing Lesson 3: Preparing for External User Access Gathering Data Preparing for DNS Requirements Preparing for Firewall Requirements Preparing for Reverse Proxy Requirements Considering Director Server Lesson 4: Edge Server Deployment Process Best Practices for External User Access Edge Server Certificate Requirements Preparing for Deployment Deployment Process Lab Demonstration - Deploying External User Access Module 05 Review Module 06 - Configuring Basic Enterprise Voice Functionality Lesson 1: Features of Lync Server 2010 Enterprise Voice Overview of Lync Server 2010 Enterprise Voice Features from Office Communications Server h 18m 1h 30m 1h 14m

3 New or Enhanced Funtionality in Lync Server 2010 Enterprise Voice Lesson 2: Preparing for Enterprise Voice Considering Sites and Regions Local Area Network Topology Options Wide Area Network Considerations PSTN Connectivity Options Prerequisites for Enterprise Voice Lesson 3: Deploying Enterprise Voice Installing the Mediation Server Role Configuring Dial Plans Considering External Gateway Options SIP Configuration Options Lab Demonstration - Configuring Basic Enterprise Voice Functionality Module 06 Review Module 07 - Extending Enterprise Voice Functionality Lesson 1: Configuring Enterprise Voice Configuring Voice Policies Creating PSTN Usage Records Configuring Routes Lesson 2: Introducing Call Park Purpose of Call Park Components of the Call Park Feature Deploying Call Park Lesson 3: Introducing the Announcement Service What Is the Announcement Service? Configuring Announcements Creating the Unassigned Number Table Lab Demonstration - Implementing Enterprise Voice Module 07 Review Module 08 - Microsoft Exchange Server 2010 SP1 Unified Messaging Integration Lesson 1: Overview of Exchange Server 2010 SP1 Unified Messaging What Is Unified Messaging? Benefits of Integrating with Lync Server 2010 Lesson 2: Prerequisites for Integrating Exchange Server 2010 SP1 UM with Lync Server 2010 Exchange Server 2010 SP1 Changes Supporting UM Permissions Required to Configure Exchange Server 2010 UM Exchange Server 2010 SP1 UM Dial Plan Requirements Creating and Configuring a UM Dial Plan Lesson 3: Integrating Exchange Server 2010 SP1 UM with Lync Server 2010 Tools for Integrating Exchange Server 2010 SP1 with Lync Server 2010 Integrating Exchange Server 2010 SP1 UM with Lync Server 2010 Integrating Exchange Server 2010 SP1 UM with Lync Server 2010 (Cont'd) Hosted UM Integration with Lync Server 2010 Lab Demonstration - Integrating Exchange Server 2010 SP1 UM with Lync Server 2010 Module 08 Review Module 09 - Implementing Response Groups Lesson 1: Overview of the Response Group Service What Is the Response Group Service? New Features of the Response Group Service Lesson 2: Response Group Service Components Agent Group Settings Queue Settings Business Hours Settings Holiday Settings Basic Workflow Settings Interactive Workflow Settings 1h 34m 1h 2m 53m

4 Lesson 3: Response Group Service Management Tools Configuring and Managing the Response Group Service by Using the Lync Server Control Panel Configuring and Managing the Response Group Service by Using the Lync Server Management Shell Creating a Response Group (Instructor Notes) Configuring and Managing the Response Group Service by Using the Response Group Config Tool Lab Demonstration - Configuring the Lync Server 2010 Response Group Service Module 09 Review Module 10 - Conferencing in Lync Server 2010 Lesson 1: Introduction to Conferencing in Lync Server 2010 Conferencing Modes in Lync Server 2010 New Conferencing Features in Lync Server 2010 Conferencing Architecture and Infrastructure Components Call Flows Among Conferencing Components Deployment and Migration Considerations Lesson 2: Dial-in Conferencing In Lync Server 2010 Dial-in Conferencing Support Requirements for Dial-in Conferencing Configuration Options for Dial-in Conferencing Deploying Dial-in Conferencing Deploying Dial-in Conferencing (Cont d) Lesson 3: Managing and Administering Conferencing Using Lync Server Control Panel to Manage and Administer Conferencing Policies Using Lync Server Management Shell to Manage and Administer Conferencing Policies Conferencing Policy Settings Lab Demonstration - Conferencing Configuration and Deployment Module 10 Review Module 11 - Monitoring and Archiving Lesson 1: Describing the Archiving Service Features and Components of the Archiving Service IM Archiving Conferencing Compliance Archiving Policy Options Lesson 2: Describing the Monitoring Service Features and Components of the Monitoring Service Features of Monitoring Service Topology Components (Instructor Notes) Quality of Experience and Call Detail Recording QoE (Instructor Notes) SQL Server Reporting Services Monitoring Policy Options Lesson 3: Configuring Archiving and Monitoring Implementing the Archiving Service Data Session Export Tool (Instructor Notes) Configuring the Archiving Service Implementing the Monitoring Service Configuring the Monitoring Service Lab Demonstration - Configuring and Using Archiving and Monitoring in Lync Server 2010 Module 11 Review Module 12 - High Availability and Disaster Recovery in Microsoft Lync Server 2010 Lesson 1: High Availability Options 1h 6m 44m 57m

5 The Enterprise Server Role Deployment The Scaled Server Role Deployment Hardware Load Balancing Requirements DNS Load Balancing Requirements DNS Load Balancing (Instructor Notes) Configuring SQL Server Failover Clustering Lesson 2: Tools for Backing Up and Restoring Lync Server 2010 Windows Tools for Backing Up and Restoring Data Lync Server 2010 Tools for Backing Up and Restoring Data Lesson 3: Critical Lync Server 2010 Data to Back Up and Restore SQL Server Databases to Back Up and Restore Backing Up and Restoring RgsConfig Backing Up and Restoring RgsConfig (Instructor Notes) Backing Up and Restoring CPS Music Files Lesson 4: Critical Lync Server 2010 Data To Export and Import Exporting and Importing Lync Server 2010 Config Exporting and Importing LIS Config Exporting and Importing User Data Lab Demonstration - Preparing for and Recovering from a Disaster Module 12 Review Module 13 - Call Admission Control Lesson 1: Overview of Call Admission Control What Is CAC? Planning for CAC Policies Planning for CAC Policies (Instructor Notes) CAC Applicability Scenarios CAC Applicability Scenarios (Instructor Notes) Lesson 2: Implementing Call Admission Control Configuring Network Regions and Sites Associating Subnets with Network Sites Associating Subnets with Sites (Instructor Notes) Configuring Network Region Links and Routes Configuring Network Region Links (Instructor Notes) Enabling CAC Lab Demonstration - Implementing Call Admission Control Module 13 Review 45m Module 14 - Deploying and Configuring Enhanced Lesson 1: Overview of E9-1-1 Components and Requirements of E9-1-1 Configuring Lync Server 2010 to Include Location Information Configuring Lync Server with Location Information (Instructor Notes) Location Policies Applicable E9-1-1 Scenarios Features of E9-1-1 Lesson 2: Deploying and Configuring E9-1-1 Step 1: Configuring an E9-1-1 Voice Route Configuring E-911 Voice Route (Instructor Notes) Step 2: Creating Location Policies Creating Location Policies (Instructor Notes) 52m

6 Step 3: Configuring Site Information for E9-1-1 enotes: Step 4: Configuring the Location Databases Configuring Location Databases (Instructor Notes) enotes: Step 5: Configuring Advanced E9-1-1 Lab Demonstration - Configuring the Lync Server 2010 Location Information Service for E9-1-1 Calls Module 14 Review Module 15 - Voice Resiliency Features of Microsoft Lync Server 2010 Lesson 1: Voice Resiliency in Lync Server 2010 Overview of Voice Resiliency Voice Resiliency Components and Dependencies enotes: Survivable Branch Appliance and Survivable Branch Server Applicable Voice Resiliency Scenarios Configuring Voice Resiliency Lesson 2: Features Available During Outages Site Voice Resiliency with Pool Outages Branch Voice Resiliency with Pool Outages Branch Voice Resiliency with WAN Outages Branch Voice Resiliency with SBA Outages Lab Demonstration - Implementing Voice Resiliency in Lync Server 2010 Module 15 Review Course Closure 38m Total Duration: 15h 47m

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