AudioCodes Gateway in the Lync Environment

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1 AudioCodes Gateway in the Lync Environment Course: Audience: Prerequisites: Products: Four days hands-on, technical instruction covering installation, configuration, maintenance, troubleshooting and administration of AudioCodes equipment. This is an advanced course targeted at Systems Engineers, Network Architects, Consultants, and Integrators that are responsible for the planning, design, implementation and management of Microsoft Unified Communications networks. Participants should have a basic knowledge of IP networking. Mediant 1000B/Mediant 1000 MSBG General Course Objectives The following syllabus describes the technical training program of service personnel expected to support AudioCodes Media Gateway systems. After completing this course, you will be able to: Install and configure AudioCodes equipment using various management tools. Demonstrate and understanding of the operating, maintenance and monitoring tools of AudioCodes equipment. Troubleshoot and debug AudioCodes equipment. Integrate the Mediant 1000 MSBG in UC environments that require integrated voice components. Deploy and configure the Survivable Branch Appliance (SBA) feature. Configure an integrated dial plan between the Gateway and Lync 2010/SBA components to support PSTN, TDM PBX and Local VoIP connectivity for Microsoft Enterprise different voice scenarios. Demonstrate an understanding of SPS Architecture and Functionalities. Demonstrate an understanding of SIP Trunking Solution Install SCOM Managament Pack for AudioCodes Gateways. Understand MobilitiyPlus Solution. Detailed Lesson Objectives After completing each lesson, you will be able to: 1. AudioCodes introduction 1.1. Name several features of the AudioCodes common platform architecture 1.2. List the families of AudioCodes products 2. Introduction to Telephony 2.1. Explain the basic steps in analog switching 2.2. Describe how digital signaling differs from analog signaling 2.3. Explain the basic concepts of voice over IP communications 2.4. Describe the purpose of a digital gateway in a VoIP network

2 3. Introduction to SIP 3.1. Explain the basic concepts of SIP 3.2. Identify the SIP network identities 3.3. Trace the SIP signaling in a call set-up and take-down 4. Microsoft Lync Overview Voice Component 4.1. Demonstrate an understanding of the Lync Server 2010 Topology 4.2. Identify the system voice new features 4.3. Identify analog devices call flow 4.4. Demonstrate an understanding of the signaling and media paths on Normal mode WAN down SBA down 4.5. List the functions of the SBA application 4.6. List the system features available on WAN outage 5. Mediant 1000 Overview 5.1. Explain the benefits of the modular architecture 5.2. Describe the hardware associated with the Mediant gateways 5.3. Describe the functionality of the OSN modules 6. Mediant 2000 Overview 6.1. List the capacities of three major CPE gateways 6.2. Describe the hardware associated with the Mediant 2000 gateway 6.3. Explain the redundant Ethernet functionality of the Mediant SBA Hardware Platforms 7.1. Identify the Hardware for SBA installation 7.2. Identify the SBA installation monitoring tool 7.3. List EMS commands 8. Using the Web Interface, an orientation 8.1. Log in to the web interface 8.2. Identify the components of the web interface 8.3. Use the scenario feature of the web interface 8.4. Use the search feature of the web interface 8.5. Identify the navigation features of the web interface 9. Mediant 1000 and 2000 Initialization and installation 9.1. Explain the function of configuration files and auxiliary files 9.2. Describe the structure of an INI file 9.3. List five methods to assign an IP address to a gateway 9.4. Demonstrate an understanding of the function of BootP in the boot process 9.5. Describe the software upgrade process of an AudioCodes gateway 9.6. Practical Exercise AudioCodes Gateway Installation see details below 10. SBA Installation and Configuration Identify the overall process for Installing and Configuring SBA Use the SBA GUI SBA testing and monitoring 11. SBA Upgrade and Recovery Demonstrate how to upgrade the BIOS in the Mediant List the steps to upgrade the SBA

3 12. Software Upgrade Keys Explain the function of Software Upgrade Keys List common features that require a Software Upgrade Key Describe the process to upgrade a Software Upgrade Key 13. Hunt groups and trunk groups Configure Hunt\Trunk Groups Understand Channel Select Modes Demonstrate an understanding of the fields associated with configuration tables 14. Coder Selection and Dialing options Configure a gateway to use chosen coders Demonstrate an understanding of basic dialing options Describe the rules for digit mapping 15. Routing Tables Configure the Routing Tables Demonstrate an understanding of the Routing Process Describe the Alternative Routing Functionality 16. Number Manipulation Tables List the four tables used in number manipulation Describe the number manipulation capabilities Configure number manipulation tables Practical Exercise Local to Remote Call Routing and Manipulation see details below 17. Digital Gateway Configuration Explain the steps needed to configure trunks and bring them In-Service Configure clocking settings for digital trunks Describe the different trunk types and configuration associated with each one Practical Exercise Digital Gateway Configuration and Use see details below 18. SIP Proxy and Registration Describe the functionality and configuration of a SIP proxy Explain how redundancy and load balancing are achieved with SIP proxies Explain the various methods the gateway can be configured to register with a SIP registrar sever Describe the SIP call flow when a SIP proxy is involved 19. Configuring the Enhanced Media Gateway List the steps to configure an Enhanced Media Gateway Explain the purpose of the new parameters associated with the enhanced media gateway Explain you to connect analog devices to Lync SIP Phone Support (SPS) Overview 21.1 Describe SPS architecture and functionalities 21.2 Understand call flow for different scenarios 21.3 demonstrate an understanding of the Web Admin Tool

4 21. Using the Command Line Interface Explain how to enable and access the Command Line Interface (CLI) of an AudioCodes Gateway Describe commonly-used CLI commands and how they are used in gateway configuration 22. Introduction to diagnostic tools Explain how to correctly gather information in order to report a problem to AudioCodes support engineers Describe the troubleshooting process for AudioCodes products using the ACsyslog utility Interpret information collected using the ACsyslog tool 23. Diagnostic Tools: Network Monitoring Describe three methods used to gather IP packets from an AC gateway Explain how IP packets can be collected and analyzed with WireShark Practical Exercises: Hands-on Activities 24. AudioCodes Gateway Installation Install AudioCodes BootP server on your laptop/pc Load gateways with software using BootP/TFTP Assess what auxiliary files are needed on each gateway Load all applicable and appropriate auxiliary files to the units Assign appropriate network configurations 25. Basic Debugging and FXS Line to Line Calls on the Same Gateway Configure and enable syslog application Configure verbose debug level and point the gateway logs to your syslog server Select coder(s) Complete port to port call on FXS unit Capture a syslog trace using ACSyslog and WireShark tools of successful call 26. Local to Remote Call Routing and Manipulation Provision gateway so that an extension at one location may call another extension at a remote office Implement the additional dialing rule at each office location: All outgoing calls from the FXS gateway should be prefixed with the location code of the originating station 27. Digital Gateway configuration 27.1 Configure E1/T1 PSTN Interface 27.2 Configure Trunk groups & channel select mode 27.3 Configure routing tables

5 28. Enabling Server Network Interfaces Enable the network connection using EMS (SAC) commands 29. SBA Configuration Apply correct values in the dongle ini file Install the SBA 30. SBA Gateway Configuration Understand the gateway configuration Generate and upload a certificate Make a call between Microsoft OC and a PSTN phone 31. Analog Device Provisioning and Configuration (ATA and IP2IP) Identify the IP2IP parameters used for SBA configuration Describe the SBA route method Describe the SBA manipulation method Make a call between all phone types 32. SPS Demonstration and web Admin tool usage 33.1 Understand SPS System demonstration 33.2 Add SPS user by using the SPS Web Admin Tool 33. SIP Trunking Solution 34.1 Undrstand the SIP Trunking Solution 34.2 Explain the SBC security functionality 34.3 Compare between E-SBC applications supported features 34. MobilityPlus Solution 35.1 Describe the MobilityPlus Architecture and functionality 35.2 Undrstand Call Flow scenarios

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