We The People Can Transform Public Service with Big Data + Mobility

Transcription

1 We The People Can Transform Public Service with Big Data + Mobility personal views on our shared future + vision dr. david a. Digital Government Institute s Government Big Data Conference, October 9, Washington, DC

2 We The People Can Transform Public Service with Big Data + Mobility Public Service in U.S. is experiencing rapid exponential changes, the biggest transformative disruptors: Mobility & Application Programming Interfaces (APIs)

3 Transformed by Big Data + Mobility 7 billion networked devices today will double to 14 billion before the end of 2015 and reach billion by 2020

4 Transformed by Big Data + Mobility 2.7 Zettabytes (~3 billion TB) of digital content in Zbs globally in Zbs in 2022 More info than eyes brain for entire human race/year!

5 Transformed by Big Data + Mobility

6 Transformed by Big Data + Mobility

7 The Importance of Public Service Public Service = What We The People Do Together

8 The Importance of You public gov t workers private sector

9 The Importance of You Thank You For Being Leaders

10 The Importance of You Thank You For Going Outside Expectations

11 1995 Visualization of Earth's City Lights from Visualization of Facebook Friends from Your Innovative Spirit Is Needed Now More Than Ever

12 1995 Visualization of Earth's City Lights from Visualization of Facebook Friends from Your Innovative Spirit Is Needed Now More Than Ever

13 Building Bridges Is Needed Now More Than Ever Private Sector All of Us Public Sector Academia Non-Profits

14 Global Civic Innovation Is Needed Now More Than Ever

15 Global Civic Innovation Is Needed Now More Than Ever Public Service = What We The People Do Together So What Do We Want To Do Together?

16 The Importance of Public Service Mobility + APIs enable secure collaboration anywhere, anytime, on any device to reshape how & who does public service

17 The Importance of Public Service Mobility + APIs allow institutions to open data for greater public interactions, discussions and citizen-led remixing

18 The Importance of Public Service Application Programming Interfaces (APIs) Responsive User Interfaces Agility and cost-savings Modular Business Code via reusable modules Data Catalog and Indexes Legal and digital code must work together to empower gov workers + citizen-led + public-private contributions

19 The Importance of Public me - FCC BUREAU Assigned Intrapreneur Workford R. Success Service % IT Chief of Staff & Facilitator: Deputy: Arecio Dilone Leah D Rah Govt Staff Size vs. Total FCC: % IT Chief of Staff & 00 (click for details of estimated audience) Intrapreneur's Weekly Last Scorecard TOP 3 Pros Update & Cons: and Next Update: 29-Nov-2013 (click 13-Dec-2013 here) Estimated Inside + Outside Audience Served: 1,250,000 (click for details of estimated audience) Intrapreneur's Weekly TOP 3 P (click here) Reported Intrapreneur Responsiveness Bureau/Office Poll intranet page: by Bureau/Office for Last Two-Weeks: 4.1 (click for (click details) here) CIO's Update on Last Q's FCC IT Deliverables and Next Q's Projected: (click here) Reported Intrapreneur Responsi by Bureau/Office for Last T 9 # of Shared Custom % Apps/Sys Last Two-Weeks Across Entire Help Desk Tickets for % (click for details) Total # of Shared IT Projects Across Entire (click for description and BOName FCC: vs. Total FCC: (click for description FCC: 09 details) Costs/User for Costs/User Shared Custom for Shared Apps/Sys IT Equipment $ Across 1, $ 1, Maintained Across Entire FCC Benefitting Entire FCC All: Benefitting All: (click and for details) Costs/User for Shared IT Projects Across Entire FCC Benefitting All: Total Custom Total Apps/Sys IT Equipment Budget Maintained Planned for BOName (click to expand for details) (click to (click expand to expand for details) by type) (click to expand for details) % Contributed from Contributed FCC IT Budget: from FCC $ IT Budget: 1,750,000 $ 550, % 100% Contributed from FCC IT Budget: $ 2,255, % Contributed from FC - 0% Any Contributed Any by any Contributed Bureau/Office: by any Bureau/Office: $ $ - 0% - 0% Any Contributed by any Bureau/Office: $ - 0% Any Contributed by any Bur 7% 16% Custom Apps/Sys Annual # vs. Reoccurring Total FCC # Telecomm Costs $ 17% 192,500 23% and and Budget Comparison vs. Total % vs. FCC: Total FCC Spend: 16% Custom IT Projects # vs. Total FCC # and Budget vs. Total FCC: 17% 16% Custom Apps/Sys # vs. and Budget vs 17 0% Burn Rate Last Two-Weeks Burn Rate Last and Two-Weeks % $ and % 147,333 $ 60,833 1% 33% Burn Rate Last Two-Weeks and % Above/Under (Red Above/Under if Over-Budget): (Red if Over-Budget): Above/Under (Red if Over-Budget): 17 $ 563,750 Projected Burn Rate Projected for This Two-Weeks Burn Rate for and This $ Two-Weeks 145,833 $ 45,833 $ $ 461, ,500 Projected Burn Rate for This Two-Weeks and Total FY Spent and (Red Total if FY Over-Budget): Spent (Red if Over-Budget): Total FY Spent (Red if Over-Budget): xpand for description and project plans if available) BOName # of Custom Apps/Sys (click to expand (click for description for breakdown and by (click to expand for description and project Mobility Maintained BOName IT Costs + Per User APIs greater transparency maintenance funding agreements source, if 01 available) vs. 54 etc.) BOName # of Custom IT Projects plans if available) Average IT Equipment Cost/User: $ 1, above normal Draft Projects Awaiting CPIC Reviews Next-Gen Modules) and Total # Across FCC: Custom IT Projects/User: $ 7, normal CPIC Done Await Project+Security Plans for public service activities and Total and # Across FCC: budgets Custom Apps/Sys Maintenance/User: $ 6, above normal Approved for Action Projects and Total # Across FCC: = "choice Total Including architectures" Shared FCC Services and $ 23, th to Approved increase for Action % Milestones On Time effectiveness 85% 3rd 2 12 Total and Details on Next-Gen Modules: 34 (click for details on 1 9 Older than 7 years in age and # Across FCC: Older than 12 years in age and # Across FCC: Bureau/Office Leadership Lee D. Rship Bureau/Office BOName - FCC BUREAU Assigned Intraprene Total Custom IT Projects Budget Planned for BOName Maintained Across Entire FCC Ben 9 # of Shared Custom Apps/Sys A (click for description and $ 3, details) Costs/User for Shared Custo Total Custom Apps/ Maintained $ 187,917 0% Burn Rate Last Two-W Above/Under (Red if Ov $ 187, ,750 $ Projected Burn Rate for This Two Total FY Spent (Red if Ov BOName # of Custom Ap Maintained 2 12 Total and Details on Next-Ge 1 9 Older than 7 years in age and # 4 21 Older than 12 years in age and # 5% 3rd % of Custom Apps/Sys Reviewed for Security: 45% needs improvement % of Custom Apps/Sys Reviewed f Rank (1 most efficient, 18 least efficient): Last Two-Weeks for BOName: 2 (click for details on workgroups and POCs) % of Custom Apps/Sys Last Reviewed Two-Week for Average Privacy: User Satisfaction 30% needs 3.9 improvement (click for details) # of FCC-wide IT Workgroups Participating In: with All IT (1-5, 5 highest): 2 (click for details on workgroups and POCs) % of Custom Apps/Sys Reviewed

20 The Importance of Public Service Public can volunteer smartphones as sensors, collect evidence to inform policy debates, or lend computing cycles on hard problems

21 The Importance of Public Service Future also includes algorithms working alongside public service workers so when is having software make an unbiased recommendation better than a human?

22 The Importance of Public Service The same alerts for Security + Privacy incident concerns, also alert for Software bugs or Hardware faults As we embrace Mobility + APIs security and privacy must be baked-in at code dev level, testing from ground up and automating alerts

23 The Importance of Public Service Storyboard workflows, Encourage innovation + Incorporate feedback on progress, Empowered to bring IT Change As a embrace Mobility + APIs institutions must encourage and empower "intrapreneurs" to pioneer end-to-end IT innovation within

24 Public Service = We The People

25 If (1895) Rudyard Kipling

26 If (1895) Rudyard Kipling If you can keep your head when all about you Are losing theirs and blaming it on you, If you can trust yourself when all men doubt you, But make allowance for their doubting too;

27 If (1895) Rudyard Kipling If you can wait and not be tired by waiting, Or being lied about, don't deal in lies, Or being hated, don't give way to hating, And yet don't look too good, nor talk too wise;

28 If (1895) Updated for 2014 If you can serve multiple parties, including the greater good Though none may ever notice what you endure, If you can innovate shared solutions so together we could Choose to make our world prosperous, free, and secure;

29 If (1895) Updated for 2014 If you can embody what We the People stands for: Choices and compromises both recognized as central, Then yours is an internet society s truly great endeavor Promoting courage, creativity, and ideas from us all.

30 We the People Is Needed Now More Than Ever Thank You For Being You