Digital Methodologies & Efficiencies that Empower your Business

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1 Digital Methodologies & Efficiencies that Empower your Business

2 Welcome to Fresh Focus Media Strategy Creative Design Development Execution Our Core Focus: Fresh Focus Media (FFM) is dedicated to providing unparalleled digital media, process management software and digital innovation services to clients through our transparent Scrum based development methodologies, empowering both our clients and our own success

3 Our Core Values Precision Fresh Focus Media understands the need for quality, detail oriented work. As a company FFM is constantly striving for perfection, not only in our methods, but in our deliverables. Sustainability Fresh Focus Media provides a platform for sustainable growth and success. We not only provide short term solutions that match your immediate needs, but solutions that take into account long term growth strategies. With over 10 years of experience in marketing and digital innovation, our solutions create the impact to maximize your market representation. Organization Working with a professional agency provides clients with the security of knowing that all work strategies coordinated will include detailed organizational processes. It s through these processes that FFM is capable of delivering real success driven results and detail oriented completion according to your business needs. Honesty Fresh Focus Media operates on a 100% transparency policy with all of our clients ensuring exact communications through our integrated software solutions. All clients can expect nothing but the utmost honesty and respect through any and all communications that we have with or on behalf of our clients. After working with countless independents, Fresh Focus Media showed me the precision and value of working with professionals - Joy Boyce 3

4 How does your business communicate value? Marketing & Process Management is the life force of your business. What could be more important for a business than a steady customer flow, efficient methods for ensuring customer satisfaction and a retention plan focused on creating brand and customer loyalty? Fresh Focus Media provides the next generation of marketing and internal process management, helping your business communicate clear product, service and brand value, while executing externally to ensure customer satisfaction

5 What makes Fresh Focus Media different? Hiring individual employees only provides individual skill sets. Hiring a media group provides a variety of professionals, all working for your business as needed. What s the advantage? For a company to successfully replicate the skill sets at Fresh Focus Media, they would have to hire a minimum of 10 different people with varying educations, experience and talents. Our sole focus is to increase your revenue. The more money you make working with us, the more valuable we are to your company. Fresh Focus Media doesn t just execute; we tie your entire business together, from your company messaging, to your online presence, all the way through to your internal operational efficiency

6 The FFM Evolution A process for every project All Fresh Focus Media projects are planned according to a set of evolutionary steps designed to maximize transparency and ensure the best quality service for our clients. This evolution, combined with your assigned points of contact, our Scrum based collaboration process, and our custom work logs ensure clear communication is our priority. Process based evolutions designed for accountable action. 6

7 Graphic Design & Branding Do you know the power of your brand? Whether you re updating your brand or creating a new identity for a business, Fresh Focus Media works with you to develop a brand that reflects your target market, communicates your company s values and resonates with your customers. Properly executed brands visually impact and communicate with your customers often before you even have a chance to explain. Fresh Focus Media creatively designs the impact you need to properly portray your company. Thank you Fresh Focus Media Team for making this the best marketing experience I ve ever had, I m very proud to have my vision come to life - Tom Wrangson Boyce Accounting Solutions: Branding, Web Design, Software & Ongoing Monthly Support Client Wire Construction: Branding, Web Design, Software & Ongoing Monthly Support Client Nose Creek Physical Therapy: Branding, Web Design, Software & Ongoing Monthly Support Client

8 Web Design & Online Engagement Strategies Your website is an online representation of your business, and is the first impression and opportunity your business has to captivate, impress, educate and lead customers through targeted call-to-action applications. Fresh Focus Media web developers and online strategists have the expertise and knowledge to help ensure your business is properly represented online, and has the marketing intelligence required to captivate leads and generate returns. I had no idea why my website wasn t driving traffic, thank you for showing me the science behind properly developed and executed web design - Colleen Jade Page 1 Layout Option 1: Responsive Design Layout Option 1: Favicon Client: Smart Energy Alternates NAI Advent: Web Design Client Date: April 30, 2015 Smart Energy Alternates: Branding, Web Design, Software Client & Ongoing Monthly Support Client Aldebaran Homes: Web Design, Graphic Design & Ongoing Monthly Support Client

9 Digital Marketing & Lead Generation Having an active presence online and a targeted digital marketing strategy allows businesses to attract, engage and retain a growing audience of current and potential customers. Whether your business sells products or services, Fresh Focus Media s digital marketing plans provide a unique opportunity to communicate with your target market, showcase promotions, gather essential feedback and provide an optimum means to streamline and focus your core product and service offerings. With active Search Engine Optimization (SEO), Search Engine Marketing (SEM) and social media specialists, our digital marketing campaigns deliver tangible results. I ve tried for years to have my website generate real ROI... Fresh Focus Media provided me with a strategy that actually works! - Sharon Clark SEO. SEM. Social Media. Targeted digital marketing strategies. Mama By Design: Web Design & Social Media Client 9

10 Streamline your business, go digital All business owners know the value of software; however few truly understand the full potential of the software at their fingertips. Each business is unique with their own unique qualities that allow them to be successful. At Fresh Focus Media our goal is to provide you with a base of how various software applications work, and then to tailor that base to how you do business. Instead of matching your business to an off the shelf software product, we walk you through examples of how your software could work. We keep what you want, take out what you don t want, build what s missing, and the end result is a functional software asset that specifically works the way your business needs it to, a customized product that fits your business. I worked so long without knowing what professional Digital Media & Software could do for my business... I wish I had met Fresh Focus Media right from the start - Confidential (Letter Available) Almost a thousand new FFM software clients added in 2015!

11 Mobile Software Development & Apps Mobile apps today are fundamentally changing the way businesses, customers, and the world is interacting with technology. Apps are a simple way to provide crucial business information quickly and easily to customers, increasing customer satisfaction, communication, and engagement. Whether your mobile app is for your business, is built to increase your business efficiency, or is designed to engage customers, Fresh Focus Media has the expertise and ability to deliver and implement a full mobile solution. There s no doubt that apps drive your brand and differentiate your business. Mobilizing your business by designing an app improves access to your business and your business data, all while increasing customer interaction and satisfaction. Hydrera: Branding, Web Design and Software Client Ongoing Monthly Support Client 11

12 Communication & Accountability Fresh Focus Media believes in the adoption of agile business practices and processes. This includes integration and process measures required to hold staff accountable to their roles, managing and setting clear expectations and keeping everyone focused and on track to drive the company forward. Bringing your team together to maximize execution is about more than the integration of software; it s about process mapping, accountability charting and building the business to operate with measurable reporting structure. Working with Fresh Focus Media, you ll discover how your business operates today, and how we can make it more efficient with simple to use, easily integrated digital media tools. When you learn the value of process, not only does your team communicate better, your staff will harness the power of accountability - Kenneth Bond, CEO Agile business practices and processes tailored to your business. 12

13 Think outside the box Every time you type the same information into the computer twice, you re wasting time. Every time you write something on a piece of paper, you re risking error. Traditional software can be frustrating to work with and use. It doesn t match your business processes and most often simply doesn t work the way you need it to, so you adapt, settle and often you don t get the reporting you need. Fresh Focus Media specialists will walk through the known gaps of your business, demo examples of solutions, map out how we could get the most out of a software application for your business and customize an existing solution to work the way you need it to. No two businesses work the same, and businesses grow and evolve on an ongoing basis. Our software applications don t tell you how to run your business; they grow with you to maximize execution, register accountability, and provide real time reporting. Process Development & Process Management, thank you for taking my business to the next level Fresh Focus Media - Mark Winter Maximize execution, register accountability and provide real time reporting. 13

14 Agile Software Tiles Fresh Focus Media software is designed specifically for your business to increase its overall operational efficiency. With functionality broken into securely manageable tiles, your business can quickly and easily begin to apply and evolve with your software, turning on and off functionality and accessibility as required. With remote access from any web based device, your software is always working, calculating and ready to deliver results. Add software functionality as your business needs it - Fresh Focus Media BUSINESS EFFICIENCY CUSTOMER MANAGEMENT REALTORS E-COMMERCE SALES TRACKING PROJECT MANAGEMENT & TICKETING PROPERTY MANAGEMENT MEMBERSHIP PLATFORMS EXPENSE TRACKING EQUIPMENT & INVENTORY MANAGEMENT LEAN MANUFACTURING POINT OF SALE (POS) QUOTING & ESTIMATES TRAINING PROGRAMS FULL CLINIC MANAGEMENT CUSTOM APPS HUMAN RESOURCES CUSTOMER RELATIONSHIP MANAGER (CRM) DIGITAL FORMS CLOUD SERVICE SOFTWARE (CSS) 14

15 Digital Innovation The new era of digital media and the information technology sector is the application and implementation of operational efficiency through digital innovation. Fresh Focus Media interactive software and customizable applications allow businesses to capitalize on the latest technologies, streamlining day to day operations, increasing operational efficiencies, enhancing and monitoring business standards, and delivering instant reporting that is securely accessible from anywhere in the world. Fresh Focus Media solutions provide an entirely new operational functionality and perspective, helping you take your business to the next level by capitalizing on your existing resources and positioning your business for success. Tracked engagement strategies that matter! - Fresh Focus Media RESEARCH & DEVELOPMENT RADIO FREQUENCY IDENTIFICATION (RFID) AUGMENTED & VIRTUAL REALITY TOUCH SCREENS & KIOSKS LED SIGNAGE 3D PRINTING 15

16 Consider FFM If your company is experiencing any of these pain points, Fresh Focus Media is the solution for you! Employees/customers are frustrated with service offerings, feeling you over promise and under deliver. Estimates/quotes aren t always accurate, taking too long to produce. Your customer support plan is not well defined, nor is it being communicated properly. Internal/external tasks and jobs are just taking too long. Your materials communicate the same message differently, or don t communicate what you need them to. Work isn t completed correctly the first time. Adding people doesn t fix the issues; the issue is process management. Employees report high frustration levels while working. Digital efficiencies and change are needed, but feared. Accountability is discussed, but not measured. Missing/incomplete information is being communicated internally or to customers. There s no measure for reporting on customer quality control. Internally, people are blaming one another when issues arise. Processes aren t known, controlled or measured. Your sales staff aren t armed with the right information. Communication between departments isn t what it could be. Routines and processes are circumvented to expedite work. Your company currently doesn t measure or know exact costs. Managers and the executive team are always putting out fires instead of improving the process. Time and money are being wasted, but you don t know how going digital can help. Reporting and day to day operations aren t being done in real time. There are multiple problems that could be solved if everyone got on the same page. There are multiple areas of the business and multiple digital aspects, but nothing seems to work together well internally or for our customers. Your business has struggled to work with third parties in the past, as they do not know or understand your core business or goals. Fresh Focus Media provides lean process management solutions to help ensure accountability, bring teams together, improve communication and get your company on track with measurable, real time return on investment. 16

17 Monthly Support Plans that bring the right specialists to your business for one monthly rate 17

18 100% Transparency On All Project Development Teamwork Accountability Communication

19 Kenneth Bond Founder & CEO As a Marketing, Software, and Digital Media Technology Strategist, I am passionate about the development and integration of technology into day to day business. As the CEO and Founder of Fresh Focus Media, my goal is to bridge the gap between functional day to day operations and increase how technology can be applied to streamline business. Working with businesses to increase their overall efficiency and challenge innovation through the application of visualization tools and data analytics, I am looking to re-engineer and re-shape the way businesses positively create impact utilizing digital media. Fresh Focus Media is the realization of years of digital media and business process development, a turn key solution that empowers your business to further succeed - Kenneth Bond, CEO Contact Fresh Focus Media for a meeting to discuss how we can enhance your business. 19

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