Toronto User Group. Business Process Excellence. Peter Palmer Senior Director BPM North America

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1 Toronto User Group Business Process Excellence Peter Palmer Senior Director BPM North America

2 Trends and Technologies

3 Business Process Excellence

4 Winchester Mystery House San Jose, CA Software AG

5 BPA Methods and Tools Methodology Tool 24 October 2012 Software AG - Get There Faster 5

6 Process Modeling and Monitoring as a Service Project Teams / Business Analysts Design Analyze Receive Requirements Design & Analyze Publish Dashboards Community Share Consume Collaboration Framework Process Workers Collaborate Feedback Up-to date Processes & responsibilities Process Owner Performance Standardization Review Sign-off 24 October 2012 Software AG - Get There Faster 6

Framework Process Workers Collaborate Feedback Up-to date Processes & responsibilities Process

7 BPMS The Run-time Engine Collaborative design environment for business and IT users Support for human, system and document interactions Rule-based business decisions Support for all stakeholders and all process-types Real-time process monitoring, alerting and analysis Align People, Systems and Partners Rapid Deployment of Optimized Processes KPI-driven business culture

stakeholders and all process-types Real-time process monitoring, alerting and analysis Align

9 ESB and Integration with SaaS Applications Govern Service Usage & Availability Centralized Security and SLA Enforcement Monitoring Dashboards Service Mediation Interfaces webmethods CloudStreams webmethods ESB

and SLA Enforcement Monitoring Dashboards Service

10 Develop Once Deploy Many: webmethods Mobile Designer Wizards, Drag & Drop, etc. Container-based Development Widget Library Middleware Support

11 Elastic Data Grids - In Memory Computing Unified Clustering Distributed In- Memory Cache Platform-Wide Big Memory Options

12 Complex Event Processing Register continuous queries Input streams Complex Event Processing Engine Output streams Database No intermediate storage of events in databases 24 October 2012 Software AG - Get There Faster 12

streams Database No intermediate storage of events in

13 MDM Master Data Management webmethods OneData Operational Use Reconcile Legacy Cleanse Organize Custom Govern External Data Providers Sync Analytical Use

14 Analytics - MashZone Dashboards Combined and analyze data without programming experience User perform own analysis Accessed directly via the Internet Connecting internal and external data sources 24 October 2012 Software AG - Get There Faster Page 14

via the Internet Connecting internal and external data sources www.

15 Problem: Information Flow in Companies Marketing Sales HR Finance 2010 Software AG - Get There Faster 15

16 Sample Mashapp: HR Recruiting Vacancies All vacancies are available here for selection Job applicants After selecting an applicant their CV data is displayed here Qualifications Requirements for the selected vacancy and the selected applicant's qualifications Average grade The average grade indicates how well applicants match the job specifications Software AG - Get There Faster 16

Requirements for the selected vacancy and the selected applicant's qualifications Average grade

17 Process Performance Analytics Process structure shows real behavior of the organization for the selected processes Generated process flow out of business data without modeling Thickness visualizes frequency of execution Arrow indicates performance trend Organizational information Loops detected Color shows KPI value 24 October 2012 Software AG - Get There Faster 17

Thickness visualizes frequency of execution Arrow indicates performance trend

19 Operational - BAM: Real-Time Analysis and Alerting Provides rich process analytics with trend and root cause analysis Automatically determines what is normal and what is not Supports alerts based on KPIs, thresholds, and behaviors Improve business visibility, inspire continuous improvement Measure first, then implement change webmethods BPMS Product Detail Presentation Page 19

alerts based on KPIs, thresholds, and behaviors Improve business visibility, inspire

20 Operational - BAM: Real-Time Analysis and Alerting

21 BAM KPI Example Health Care

22 Software AG s Solution Stack

23 Software AG At-A-Glance More than four decades of software expertise $1.38 billion in revenues globally Presence in 70 countries 5,500 employees worldwide World s 7th fastest-growing technology company (Bloomberg Businessweek) Ranked a Leader in 14 analyst reports Two out of every three of the world s largest corporations rely on a Software AG product 19 of the Gartner Top 25 Supply Chain companies are our customers

24 December 2, Software AG Senior North American Director of BPM Peter Palmer

Nýjungar í webmethods 9.x. Ingólfur Þorsteinsson

Nýjungar í webmethods 9.x. Ingólfur Þorsteinsson Nýjungar í webmethods 9.x Ingólfur Þorsteinsson Main Drivers for webmethods 9 2 2013 Software AG. All rights reserved. Mobile/Web webmethods Suite Automated Processes Integration Backbone High Performance