Course Guide Semester 1

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1 Course Guide 2015 Semester 1

2 Welcome TAFE Queensland North Makes Great Happen. With 17 campus locations from The Whitsundays to Thursday Island including Cairns, Townsville and Mount Isa we are proud to be the largest provider of Vocational Education and Training in North Queensland. At last count, we had more students than all the Queensland universities combined. Each year more than 25,000 students walk through our doors to become artists, builders, carers, electricians, managers, chefs the list is endless. TAFE Queensland North boasts a diverse range of courses and qualifications, including certificates, diplomas, training for apprentices and trainees, as well as short courses. With more than 380 courses to choose from, TAFE Queensland North gives you the practical skills to do extraordinary things.

3 Contact us tafenorth.edu.au Visit us Atherton Maunds Road, Atherton Q 4883 Phone Bamaga Sebasio Street, Bamaga Q 4876 Phone Bowen Queens Road, Bowen Q 4805 Phone Burdekin Seventeenth Street, Home Hill Q 4806 Phone Cairns Gatton, Newton, Eureka and Wilkinson Streets, Manunda Q 4870 Phone Cannonvale (The Whitsundays) Shute Harbour Road, Cannonvale Q 4802 Phone Charters Towers 1 13 Macpherson Street, Charters Towers Q 4820 Phone Cloncurry 35 Ramsay Street, Cloncurry Q 4824 Phone Ingham 74 Townsville Road, Ingham Q 4850 Phone Innisfail 45 Flying Fish Point Road, Innisfail Q 4860 Phone Mareeba 39 Byrnes Street, Mareeba Q 4880 Phone Mount Isa Abel Smith Parade, Mount Isa Q 4825 Phone Normanton Green Street, Normanton Q 4890 Phone Palm Island Beach Road, Palm Island Q 4816 Phone Thursday Island 19 Aplin Road, Thursday Island Q 4875 Phone Townsville (Pimlico) Corner Hugh Street and Fulham Road, Pimlico Q 4810 Phone Townsville Trade Training Centre (Bohle) 763 Ingham Road, Bohle Q 4810 Phone

4 Contents Welcome 02 Campus Information 03 Pathway Options 06 Leaving School 06 Career Development 06 Dual, Triple Qualifications 06 Recognition of Prior Learning 06 Higher Level Skills Program 07 Certificate 3 Guarantee 07 VET FEE-HELP 07 How to Enrol 08 Student Support 08 Apprenticeships and 09 Traineeships International Students 10 Industry Training 10 Aboriginal and Torres Strait Islander Studies 11 Great Barrier Reef International Marine College 11 myprofiler 12 Beauty Retail, Make Up and Skin Care Beauty Services Beauty Therapy Business Business Business Administration Management Commerce Studies Competitive Systems and Processes Small Business Management Carpentry and Construction Construction Civil Construction Plant Operations Cabinet Making (Kitchen and Bathroom, Furniture Making) Carpentry Wall and Floor Tiling Painting and Decorating Building and Construction Electrical, Instrumentation, and Airconditioning Refrigeration Electrotechnology Electrician Instrumentation and Control Split System Installation and Decommissioning Licence Refrigeration and Airconditioning Engineering Engineering Pathways Boilermaking Metal Fabrication Sheetmetal Fitting and Turning Diesel Fitting Fitness, Sport and Recreation Fitness Sport and Recreation Accounting Accounts Administration Accounting Aged Care Aged Care Work Art Visual Arts Aboriginal and Torres Strait Islander Cultural Arts Automotive Automotive Vocational Preparation Automotive Servicing Technology Automotive Airconditioning Technology Light Vehicle Mechanical Technology Heavy Commercial Vehicle Mechanical Technology Mobile Plant Technology Diesel Fitting Automotive Electrical Technology Disability Disability Early Childhood Education and Care Early Childhood Education and Care Bridging Program for Queensland Registered Primary Teachers Education Education Support Education (Aboriginal and Torres Strait Islander) Hairdressing Hairdressing Horticulture, Conservation and Land Management Conservation and Land Management Horticulture Landscape Construction Parks and Gardens Rural Operations Sports Turf Management Hospitality and Cookery Kitchen Operations Commercial Cookery Hospitality Study Options Full time This option is perfect if you re ready to jump in and give your studies everything you ve got! Studying full time at TAFE Queensland is the quickest and most immersive way to get the qualifications you need. You ll be job-ready in no time! Part time Life already in the fast lane? If you re busy working, juggling family or something else just as exciting, we don t mind if you only want to hang with us part time. We ll still give you everything. Short courses If you re looking for a brief fling, one of our short courses will satisfy your appetite. Experiment with a new hobby, up-skill for work or test the waters for a career change. No matter what you re looking for, we ve got you covered. 4 tafenorth.edu.au I

5 Human and Community Services Community Services Work Home and Community Care Mental Health Community Services Coordination Alcohol and Other Drugs Child, Youth and Family Intervention Counselling Youth Work Indigenous Programs Accounting Cultural Arts Visual Arts Business Business Administration Management Education Sport and Recreation Justice Primary Health Care Environmental Health Management and Human Resources Project Management Small Business Management Frontline Management Human Resources Management Sustainability Marine Maritime Operations General Purpose Hand Coxswain Marine Cookery Master Near Coastal (24m, 35m) Marine Engine Driver (grade 1, 2, 3) Plumbing Gas Fitting Plumbing Roof Plumbing Plumbing and Services Training and Assessment Training and Assessment Vocational Education and Training Training Design and Development Transport and Logistics Warehousing Operations Information Technology Information, Digital Media and Technology Information Technology (Networking) Justice Business Administration (Legal) Justice Studies Aboriginal and Torres Strait Islander Legal Advocacy Legal Services Language, Literacy and Numeracy Year 10 Maths and English Equivalent Language, Literacy and numeracy program (SEE) Adult Migrant English Program (AMEP) Music Music Nursing and Health Care Aboriginal and Torres Strait Islander Primary Health Care Indigenous Environmental Health Health Services Assistance Health Administration Basic Health Care Optical Dispensing Health Supervision Practice Management Nursing Travel, Tourism and Events Tourism Travel Guiding Events Work Health and Safety Work Health and Safety Diplomas 59 External Courses 60 Short Courses 62 Online Studying online gives you access to TAFE Queensland s huge range of resources with the added bonus of learning in your pyjamas! Take your career to the next level with an online course you can complete anywhere, anytime. Flexible If you want a qualification but don t know how to fit studying into your busy life, TAFE Queensland will bend over backwards to give you the flexible learning options you need. Combine online study with a bit of face-to-face, or even workplace training, at a pace that suits you. Apprenticeship/ Traineeship Get the skills while you pay the bills with an apprenticeship or traineeship through TAFE Queensland. We work with employers from a range of industries to give you the tuition and formal qualification that complements your on-the-job training. Recognition of Prior Learning Through Recognition of Prior Learning your existing skills, knowledge and experience are recognised and credited towards a formal qualification. TAFE Queensland North Course Guide 2015 I Semester 1 5

6 Pathway opt Leaving School Just completed high school, or finishing soon and not sure what your next move is? TAFE Queensland North gives you the practical skills to do extraordinary things. Start the next chapter of your life with a nationally recognised qualification it could help you to land your dream job or provide a pathway to further study. Year 12 graduates may be eligible for fee-free training for Certificate III qualifications, in high priority areas, under the Queensland Government s Certificate 3 Guarantee Program. For more information visit or call your nearest campus and our Customer Service Team will be able to assist. Career Development If you re looking to build skills for the career you are in, or you re seeking an entirely different career path, TAFE Queensland North can help you get there. We give you the flexibility to choose when, where and how you study, and all students are trained by industry professionals who are passionate about helping you achieve your personal and professional goals. Dual, Triple Qualifications Our experts at TAFE Queensland North have packaged programs that will enable you to combine two or three qualifications together. This will save time, give you better value for money and enhance your career and employment opportunities. For the range of dual or triple qualifications you can study, contact the Customer Service Centre on Recognition of Prior Learning Be rewarded for what you know. Have your current skills, knowledge and work experience recognised and credited towards a formal qualification. Previous experience can include study, work or volunteering. RPL could provide you with a full or part qualification, and avoid duplication of training. Use RPL to identify what training you may need to undertake to complete a qualification. 6 tafenorth.edu.au I

7 ions Higher Level Skills Program The Higher Level Skills Program is a key Queensland Government initiative to assist individuals to gain the higher-level skills required to secure employment or career advancement in a priority industry, or transition to university. The program provides a government subsidy to support eligible individuals to access one subsidised training place in selected Certificate IV level and above qualifications, or priority skill sets. Certificate 3 Guarantee The Certificate 3 Guarantee is a Queensland Government initiative to ensure ongoing training subsidies are available to eligible students to increase employment opportunities. If eligible, you will receive subsidised training for your first post-school Certificate III level qualification in a priority training area. For more information visit or call your nearest campus and our Customer Service Team will be able to assist. VET FEE-HELP Study now, pay later! Students can now access VET FEE-HELP, an Australian Government interest free loan scheme. Eligible students who enrol in an approved Certificate IV, Diploma or higher level course can apply for VET FEE-HELP to assist with the cost of TAFE tuition fees. To find out if the course you re planning to study offers VET FEE-HELP, call your nearest campus or visit tafenorth.edu.au. HIGH SCHOOL UNIVERSITY RPL HIGH SCHOOL with Schools Program RPL RPL Certificate I Certificate II Certificate III 1st Year 2nd Year Get your existing skills recognised RPL RPL Certificate III Apprenticeship/Traineeship Certificate IV Diploma Advanced Diploma 3rd Year 4th Year High School Certificate RPL VET Qualification Bachelor Degree WORKING (Unqualified) RPL WORKING (VET Qualification) WORKING (University Graduate) TAFE Queensland North Course Guide 2015 I Semester 1 7

8 I m ready to enrol, where to next? The course/s you choose will generally determine how you enrol at TAFE. Studying at TAFE Queensland North is one of the most cost-effective ways you can gain a nationally recognised qualification. QTAC Phone I To enrol over the phone call and our Customer Service Team will be able to assist. In person I Visit us at a TAFE campus nearest you and speak to the Customer Service Team. See page 3 for campus locations. For some of our programs you will need to apply directly to Queensland Tertiary Admission Centre (QTAC) at If your application to enrol in LEARNING SUPPORT Provided by specialised teachers, TAFE offers free support in time management, goal setting, exam preparation, operating a computer, study and research skills. COUNSELLING AND CAREER ADVICE Free and confidential short-term counselling is available to assist and support students with physical, emotional, social, educational and vocational needs. Where necessary a counsellor will work with teachers to assist students to achieve their personal and educational potential. DISABILITY SERVICES Students with a disability receive a variety of support services including; assistance with information on course content, adaptive equipment, contacting other service providers, identifying support needs. a program of study is successful you will receive an acceptance letter and . Closing dates and timelines are outlined on the QTAC website. ENROLMENT CONDITIONS Access to all classes is subject to: sufficient enrolments in the class pre-requisites and other entry requirements being met course fees being finalised ENROLMENT FEES What student support is available? Course fees are payable at the time of enrolment, although Time to Pay plans and concessions may be available. Fees can be paid by cash, cheque, EFTPOS or credit card (Visa, Mastercard). Contact us to discuss your payment options. INDIGENOUS STUDENT SUPPORT All Aboriginal and Torres Strait Islander students have access to a team of Indigenous Support Officers to assist them with their learning and training needs. LIBRARY Visit for the full range of library services available including books, magazines, DVDs, computers for student use, ebooks and ejournals. Students studying externally, or at a campus without a library, may request resources to be sent to their postal address. INTERNET/WI-FI Wi-fi hot spots are available at various campuses. Ask us how to connect your personal devices. Student computers have internet access. myprofiler If you are unsure on what to study, TAFE Queensland North s myprofiler App on our website can help give you some ideas on what careers and courses will suit you. Visit tafenorth.edu.au. 8 tafenorth.edu.au I

9 Apprenticeships and Traineeships Apprenticeships and traineeships are jobs that combine work, structured training and formal assessment, which lead to a qualification. Apprentices or trainees are contracted to an employer for a nominal period of time, enabling them to successfully gain competence in a trade (apprenticeship) or a vocational area (traineeship). Choose TAFE for your apprentices and trainees. As an employer, TAFE Queensland North can work with you to develop a training plan, deliver the training, carry out assessments and issue qualifications to your employees on completion of their apprenticeship/traineeship. Our workplace coordinators provide ongoing support to employers, apprentices and trainees. Through extensive links with industry, TAFE is well-equipped to deliver quality training to give apprentices and trainees across North Queensland, the skills they need to succeed in their chosen field. Here are four easy steps to become an apprentice or trainee Choose the right apprenticeship or traineeship Think about what you enjoy doing and what your interests are. Speak to your family, friends or your school career counsellor or guidance officer. Get the facts at apprenticeshipsinfo.qld.gov.au. Find an employer You can be employed directly by a business. The business will pay your wages and train you with the support of a training organisation. To find an employer: contact businesses either in person or through a letter. apply for jobs advertised in the newspaper.. search for jobs on websites: jobsearch.gov.au, seek.com.au and careerone.com.au.. using your personal networks talk to family and friends to see if they know anyone who could employ you as an apprentice or trainee.. contact a Job Services Australia provider these organisations can provide you with a list of job vacancies in your area. Call or visit employment.gov.au. You can be employed by a group training organisation who will place you with different businesses to gain on-the-job experience, pay your wage and organise your training. To find a group training organisation call Choose your training partners Work with an Australian Apprenticeships Centre: They will work with you and your employer at this stage to help you complete the training contract. Choose a training organisation: You and your employer will choose a training organisation (TAFE) who will work with you throughout the apprenticeship or traineeship. Contact the Australian Apprenticeships Centre on or Apprenticeships Info on for more information. Get started Complete your paperwork: Speak to your employer and your training organisation to complete your paperwork and develop your training plan. Use the probationary period: Probation is a period when the apprentice or trainee works and trains with an employer before each decides whether to continue. TAFE Queensland North Course Guide 2015 I Semester 1 9

10 Training for International Students Every year thousands of students from all over the world make the rewarding decision to come and study at TAFE Queensland North. Our international students can be assured of world-class, industry-relevant training across a variety of industries including: business, tourism, hospitality, cookery, information technology and nursing. Students receive access to a wide range of learning and support services, and teaching staff are committed to helping students achieve their study goals. Studying at TAFE Queensland North offers students an idyllic opportunity to receive world-class training in safe, sub-tropical, picturesque locations of North Queensland. For more information on training opportunities for International students visit or Partnering with business is what we do TAFE Queensland North operates in one of the fastest growing economic regions in Queensland. If you re in business, you ll know that quality training equals improved workplace productivity. TAFE Queensland North has the credentials to manage and deliver your training, adding value to your operations with unmatched training expertise and facilities. Our Business Development team can help your business with: training needs analysis, workforce development planning, customised training, workplace training, assistance in funding applications and Recognition of Prior Learning assessments. Our training is developed in close consultation with industry and reflects the vocational needs of our students. We can provide flexible delivery options based on specific training requirements. For a free consultation or a customised training proposal contact the Business Development unit on or 10 tafenorth.edu.au I

11 Aboriginal and Torres Strait Islander Studies TAFE Queensland North is the only training facility in Queensland to have a faculty dedicated to Aboriginal and Torres Strait Islander studies. Over 20% of students enrolled at TAFE are Aboriginal and Torres Strait Islander students. Students can choose to study a variety of industries including: Accounting Aged Care Business Conservation and Land Management Cultural Arts Education Environmental Health Management Primary Health Care Sport and Recreation Students can choose to study on campus, in communities and in the workplace. Even if you don t live near one of our campuses you can still enrol in our courses by accessing Away from Base (AFB) financial assistance which may help pay for your travel and accommodation to undertake an AFB course. (See page 41). All students have access to a team of dedicated Indigenous Student Support Officers to assist them with their training needs. Great Barrier Reef International Marine College All your maritime training needs in one location. One of the most comprehensively equipped training centres in the southern hemisphere, Great Barrier Reef International Marine College (GBRIMC) comprises a full mission bridge simulator and navigation labs, fire fighting and damage control emergency response training simulator and a sea survival training immersion pool, all of which are located on the one campus. In addition, our training vessel provides innovative hands on training, taking the classroom to sea. Training courses on offer at GBRIMC lead to Australian and internationally recognised certificates required to service on and operate all types of vessels. Refer to pages 47 and 48 for the full range of certificate qualifications and short courses on offer at GBRIMC. For more information call or visit TAFE Queensland North Course Guide 2015 I Semester 1 11

12 Not sure what to study? Visit tafenorth.edu.au, click on the MyProfiler App and find a career and TAFE course to suit you. ARE YOU tafenorth.edu.au I

13 TAFE Queensland North Course Guide 2015 I Semester 1 13

14 Let s celebrate the number crunchers Study Accounting with us. Number crunching is known as the language of business and is a necessary tool in all companies. A career in accounting is both challenging and lucrative and offers a wide range of career paths with high job security. From accounting and bookkeeping through to small office management, TAFE courses could be for you! Be accountable for your education, enrol now. Certificate III in Accounts Administration Learn entry-level skills in fundamental accounting processes such as general ledger, double entry bookkeeping, journals, trial balance, payroll and spread sheets to those seeking employment in the bookkeeping or accounting sector. Career outcome I Financial Data Processing and Entry Clerk, Accounts Clerk, Payroll Assistant Certificate IV in Accounting (Indigenous students) Learn about preparation of accounts, inventory records and operational reporting. You will learn how to complete a Business Activity Statement and produce basic management reports as well as preparing budgets and supervising the operation of computer based systems. Career outcome I Financial Officer Certificate IV in Accounting Learn about preparation of accounts, inventory records and operational reporting. You will learn how to complete a Business Activity Statement and produce basic management reports as well as preparing budgets and supervising the operation of computer based systems. Career outcome I Financial Officer Diploma of Accounting This qualification provides the skills required for management and administration of accounting functions including management accounting, preparation of financial reports or income tax returns and legislative compliance. Career outcome I Assistant Accountant, Budget Officer Start I January 2015 Campus I Cairns, Mount Isa Start I February 2015 Campus I Cairns (residential blocks) Start I January 2015 Campus I Cairns Start I January 2015 Campus I Cairns 14 tafenorth.edu.au I

15 Let s celebrate the nurturers Study Aged Care with us. Do you enjoy giving back and helping others? As Australia s population ages, the demand for Aged Care professionals rises. If you are looking to make a difference in your life and the lives of others, now is a great time to join this rewarding profession. Whether you re interested in working in a residential facility or in client homes, TAFE will prepare you for both! Certificate III in Aged Care Work Gain the knowledge and practical skills required to provide quality care for our older clients using supportive and safe practices. You will gain the skills to work in residential facilities under direct or regular supervision within clearly defined organisation guidelines and service plans. Career outcome I Assistant in Nursing, Home Care Provider Campus I Cairns, Townsville (Pimlico), video conference to all locations We believe in who we are and what we do. Employers want to hire our graduates. TAFE Queensland North Course Guide 2015 I Semester 1 15

16 Let s celebrate the creatives Study Art with us. Express yourself and your craft with these creative courses and learn how to make a profession out of your passion. Creative industries give you the freedom to build your own career your own way. Freelance to full time career paths, the options are infinite. Certificate III in Visual Arts Develop both traditional and electronic skills in visual arts and craft, using a range of specialisations. Career outcome I Art Gallery Assistant, further pathways in art Certificate III in Aboriginal and Torres Strait Islander Cultural Arts Gain skills to become a professional artist with focus on the cultural knowledge of Aboriginal and Torres Strait Islander people. Study areas include painting, drawing and screen printing. Career outcome I Self-employed Artist, Visual Artist, Print Maker Certificate IV in Aboriginal and Torres Strait Islander Cultural Arts Develop basic art-making skills in visual arts and craft practice with a focus on the cultural knowledge of Aboriginal and Torres Strait Islander people. Learn drawing techniques and produce simple creative work. Career outcome I Further pathways to specific art disciplines Diploma of Visual Arts Learn about visual culture and professional practice. Specialise in studio areas; painting, sculpture, printmaking, digital media, drawing, jewellery and community projects. (Not all skill sets are offered at both locations). Career outcome I Self-employed Artist, Painter, Visual Artist, Sculptor, Print Maker Diploma of Visual Arts (Indigenous students) Learn about visual culture and professional practice. Specialise in studio areas; painting, textiles, printmaking, digital media, drawing and community projects. Career outcome I Self-employed Artist, Painter, Visual Artist, Print Maker Advanced Diploma of Visual Arts Independent professional artists are able to further develop their highly specialised technical, creative and conceptual skills and knowledge. Career outcome I Visual Artists across a range of disciplines Start I February 2015 Campus I Cairns, Townsville (Pimlico) Start I February 2015 Campus I Cairns (residential blocks), Townsville (Pimlico) Start I Expression of interest Campus I Cairns (residential blocks) Start I February 2015 Campus I Cairns, Townsville (Pimlico) Start I February 2015 Campus I Cairns (residential blocks) Start I February 2015 Campus I Townsville (Pimlico) 16 tafenorth.edu.au I

17 Let s celebrate the trades people Study Automotive with us. Our automotive qualifications cover a wide variety of disciplines that lead to a large range of careers. With courses in automotive electrical, diesel fitting, light and heavy vehicle mechanical technology and more, we have the perfect course for you. Qualified technicians are highly sought after across the region and skills gained from our training programs can be easily applied to a variety of career outcomes. Certificate II in Automotive Vocational Preparation Develop the skills and knowledge required to perform a range of servicing operations on light vehicles, heavy vehicles within a mechanical service or repair business. This course provides a pathway to an apprenticeship. Career outcome I Mechanical Serviceperson Start I Contact us Campus I Bowen, Cairns, Townsville Trade Training Centre (Bohle), other sites by arrangement Certificate II in Automotive Servicing Technology Pre-apprenticeship Develop the skills and knowledge required to perform a range of servicing operations on light vehicles, heavy vehicles, mobile plant and earthmoving machinery within a mechanical workshop or repair business. This course provides a pathway to an apprenticeship. Career outcome I Mechanical Service Person automotive and diesel fitting Start I Contact us Campus I Bowen, Cairns, Townsville Trade Training Centre (Bohle), other sites by arrangement Certificate II in Automotive Airconditioning Technology (Post trade) Gain the skills to fit, install, service and repair airconditioning units on various types of vehicles such as cars, trucks and vans, tractors and earthmoving machinery. (Post trade qualification). Career outcome I Auto Airconditioning Installer/Repairer Start I Contact us Campus I Bowen, Cairns, Mount Isa, Townsville Trade Training Centre (Bohle), other sites by arrangement Certificate III in Light Vehicle Mechanical Technology Gain skills and knowledge required to perform a broad range of tasks on a variety of light vehicles in the automotive service and repair industry. Career outcome I Light Vehicle Mechanic Start I Contact us Campus I Bowen, Cairns, Townsville Trade Training Centre (Bohle) TAFE Queensland North Course Guide 2015 I Semester 1 17

18 Study Automotive with us. Certificate III in Heavy Commercial Vehicle Mechanical Technology Gain skills and knowledge required to perform a broad range of tasks on a variety of heavy commercial vehicles in the automotive service and repair industry. Career outcome I Heavy Vehicle Mechanic Start I Contact us Campus I Cairns,Townsville Trade Training Centre (Bohle) Certificate III in Mobile Plant Technology Gain skills and knowledge required to perform a broad range of tasks on a variety of mobile plant equipment in the mechanical service and repair industry. Career outcome I Diesel Fitter Start I Contact us Campus I Cairns, Townsville Trade Training Centre (Bohle) Certificate III in Engineering (Mechanical Trade) Diesel Fitting Learn to service, maintain, repair and overhaul automotive heavy commercial equipment including engines and transmissions. This may include: diesel fuel injection, emission control, engine-forced induction systems, electrical circuits and hydraulics. Career outcome I Diesel Fitter Start I Contact us Campus I Cairns, Mount Isa, Townsville Trade Training Centre (Bohle) Certificate III in Automotive Electrical Technology Gain the skills to install, maintain, diagnose faults and repair electrical wiring and computer based equipment in cars, trucks, caravans, trailers, earthmoving and agricultural equipment and boats. Learn to test, recondition and install equipment such as generators, alternators, starter motors and batteries. Career outcome I Automotive Electrician Start I Contact us Campus I Mount Isa, Townsville Trade Training Centre (Bohle) 18 tafenorth.edu.au I

19 Let s celebrate the people who make us all look beautiful Study Beauty with us. The beauty industry is about helping people look good, feel good and achieve a healthy, balanced lifestyle. It is an industry that is constantly evolving through changes in fashion trends and the development of improved products, innovative techniques and new technologies. Get qualified to work in a salon or spa or gain the ability to own or manage one of your own. Certificate II in Retail, Make Up and Skin Care Kick start your career in the beauty industry and gain an understanding of make-up application techniques and how to conduct demonstrations of retail skin care products. Develop customer service and retail skills. Career outcome I Sales Representative for cosmetic companies, Consultants at retail make-up counters or beauty salons Start I February 2015 Campus I Cairns, Townsville (Pimlico), other sites by arrangement Certificate III in Beauty Services Further develop your skills in the beauty industry. Learn to provide a range of services and treatments as well as how to interact with customers. Career outcome I Beauty Therapist Start I February 2015 Campus I Cairns, Townsville (Pimlico) Diploma of Beauty Therapy Develop extensive practical skills and theoretical knowledge in a range of treatments, enabling you to successfully own and operate or manage a salon. Career outcome I Beauty Therapist, Salon Owner/Manager Start I February 2015 Campus I Cairns, Townsville (Pimlico) TAFE Queensland North Course Guide 2015 I Semester 1 19

20 Let s celebrate the professionals Study Business with us. In the business world, career pathway options are limitless. From accounting and bookkeeping through to multimedia and project planning, the business industry can lead you to an exciting and fulfilling working life with endless possibilities. Get down to business in one of our industry recognised courses. Certificate III in Business Further develop your office skills to help you pursue employment in business. These include; computing, communication and customer service. Career outcome I Administration Officer, Receptionist Campus I Bowen, Burdekin, Cairns, Cannonvale (The Whitsundays), Charters Towers, Ingham, Mount Isa, Townsville (Pimlico), external (off campus) at any location Certificate III in Business (Indigenous students) Further develop your office skills to help you pursue employment in business. These include; computing, communication and customer service. Career outcome I Administration Officer, Receptionist Start I February 2015 Campus I Cairns Certificate IV in Business Further develop an understanding of how a business works, identifying the main functions of a business and how they contribute to organisational objectives in a supervisory capacity. Career outcome I Middle Level Managers, Customer Service Advisor, January 2015 Campus I Bowen, Cairns, Charters Towers, Mount Isa, Townsville (Pimlico), external (off campus) at any location 20 tafenorth.edu.au I

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