1 October 26-27, 2015 The Carlton Hotel New York, NY American Conference Institute s National Advanced Forum on MEDICAL LIABILITY CLAIMS, COVERAGE & RISK MANAGEMENT Government insights from: Matthew Parrella U.S. Attorney s Office for the Northern District of California Gene Fishel Virginia Attorney General s Office Patrice Malloy Florida s Office of the Attorney General Esther Chavez Office of Texas Attorney General Hear from and network with: Transatlantic Reinsurance Company CNA North Shore Physicians Group Southwestern Vermont Medical Center Physician-Patient Alliance for Health & Safety AIG Beazley USA US Healthcare Liability at IronHealth Markel Global Insurance Maryland Medicine Comprehensive Insurance Program Berkley Med Integro Insurance Brokers Baptist Health System Lockton Companies Northeast ProAssurance Companies HealthCap Risk Management & Insurance Medical Insurance Exchange of California MHA Insurance Company Willis Group NY-Presbyterian/Weill Cornell Medical Center ESIS ProClaim Integro Insurance Brokers William Gallagher Associates Sessions include: The unique malpractice exposures associated with the rapid rise of big-box healthcare and walk-in retail clinics The latest cyber and privacy threats being faced by the medical community, risk management practices, and developments in cyber/privacy insurance Electronic medical records: overcoming the challenges of implementing an electronic platform, mitigating the risks of a paperless system, and the latest e-discovery issues associated with EMR The recent explosion of senior care exposures and the latest considerations for preventing and defending long term care claims Increasing consolidation of the medical sector: the latest antitrust risks for the healthcare industry and the complex insurance coverage and claims issues associated with the integration of hospitals and physician practices Liability & regulatory issues surrounding the expanding scope of practice for Nurse Practitioners and Physician Assistants The intersection of social media and medicine, and the latest implications of online communication between doctor and patient Telemedicine and remote patient monitoring assessing the emerging risks, exposures and potential liabilities Litigation tips and techniques in medical malpractice cases: successfully countering the reptile theory and effective doctor witness preparation How to use the ACA as part of your legal defense in future damage matters Featuring unparalleled medical insights from: Michael G. Ross, MD, MPH Harbor-UCLA Medical Center Harry F. Farb, MD Obstetrician and Maternal Fetal Medicine Specialist Gregory J. O Shanick, M.D. Center for Neurorehabilitation Services, PC David E. Ross, M.D. Virginia Institute of Neuropsychiatry Martin S. Kohn, MD, MS, FACEP, FACPE Sentrian Remote Patient Intelligence Joseph Wu, MD UCI Brain Imaging Center Scott Bender, Ph.D. Neurocognitive Assessment Laboratory T. Walter Harrell, Ph.D., ABPP MediSys Rehabilitation, Inc. Dr. Thom Petty, BSc, MBChB, FRCA The Whittington Hospital, London Earn CLE Credits Be sure to also book for the Master Class: The Current State of Brain Injury Litigation Oct. 27; 1:30 5:30 p.m. (see page 7 inside) Register Now
2 Be a part of the nation s premier medical liability conference and ensure that you keep abreast of the evolving standards of care, emerging theories of liability, and new defense strategies. Healthcare providers are facing rising med mal exposures given the recent increase in healthcare utilization under Obamacare, changing trends in hiring and employment patterns and healthcare delivery models, increased use of electronic platforms and portals, decreasing reimbursements and greater regulatory scrutiny. As such, on a variety of fronts, all those along the medical liability continuum are looking for answers on assessing and mitigating risk, managing litigation, defending claims and altering underwriting processes to address the changing medical liability landscape. That is why you cannot afford to miss American Conference Institute s National Advanced Forum on Medical Liability Claims, Coverage and Risk Management. This conference will bring together an unparalleled faculty of government, medical experts, risk managers, insurance professionals, and leading plaintiffs and defense attorneys, who will provide you with the most up-to-date information on complex medical issues and litigation hurdles, including: The unique malpractice exposures associated with the rapid rise of big-box healthcare and walk-in retail clinics The latest cyber and privacy threats being faced by the medical community, risk management practices for health care providers and developments in cyber/privacy insurance for medical professionals Electronic medical records: overcoming the challenges of implementing an electronic platform, mitigating the risks of a paperless system, and the latest e-discovery issues associated with EMR The recent explosion of senior care exposures and the latest considerations for preventing and defending long term care claims Increasing consolidation of the medical sector: the latest antitrust risks for the healthcare industry and the complex insurance coverage and claims issues associated with the integration of hospitals and physician practices Liability & regulatory issues surrounding the expanding scope of practice for Nurse Practitioners and Physician Assistants The intersection of social media and medicine, and the latest implications of online communication between doctor and patient Telemedicine and remote patient monitoring assessing the emerging risks, exposures and potential liabilities Litigation tips and techniques in medical malpractice cases: successfully countering the reptile theory and effective doctor witness preparation How to use the ACA as part of your legal defense in future damage matters How to operate your business in today s current insurance market Be sure to also book for the Master Class: The Current State of Brain Injury Litigation Oct. 27; 1:30 p.m. 5:30 p.m. (see page 7 inside) Register now by calling or by faxing your registration form to You can also register online at WHO SHOULD ATTEND: Lawyers, both plaintiff and defense, who litigate medical malpractice cases attend in order to get a solid grounding on the latest medical issues upon which cases are based. Our faculty of medical and legal experts from around the nation will provide you with the information and strategies that are essential to achieve the best outcomes for your clients Doctors, nurses and hospital risk/quality assurance managers attend in order to benchmark their current practices and procedures and develop a deeper understanding of the current state of medical malpractice litigation Insurance professionals attend in order to obtain valuable insights and strategies for assessing professional negligence claims and to better understand litigation strategies and hospital risk management techniques 2 Join the Conversation ACI: #ACIMedicalLiab
3 DAY ONE: MONDAY, OCTOBER 26, :15 Registration and Continental Breakfast 8:00 Co-Chairs Opening Remarks Richard T. Henderson, CPCU, ARM, AIC, AU Vice President Transatlantic Reinsurance Company Lori Semlies Wilson Elser Moskowitz Edelman & Dicker LLP 8:05 The MPL Marketplace: Insurance Carriers, Counsel and Claims Professionals Speak Out on Top Med Mal Claims Trends of 2015, the Latest Issues Affecting the MPL Industry, the Present and Future of the ACA, Identifying and Mitigating Risks, Controlling Costs and What s on the Horizon Richard T. Henderson, CPCU, ARM, AIC, AU Vice President Transatlantic Reinsurance Company John S. Moore Director- Specialty Strategic Claim CNA Stephen Ruocco Divisional Vice President AIG Keri Marmorek Specialty Lines Beazley USA Susan Durbin Kinter, BSN, JD, CPHRM, FASHRM Vice President Claim s, Litigation & Risk Management Maryland Medicine Comprehensive Insurance Program Keith Rospond Director of Claims MHA Insurance Company Kerry Black Director, Legal Services Baptist Health System David A. Spear Vice President, Senior Health Care Broker Willis (Bermuda) Limited Moderator: Caryn L. Lilling Mauro, Lilling, Naparty LLP 9:35 The Rapid Rise of Big-Box Healthcare and Walk-In Retail Clinics: Addressing the Unique Malpractice Exposures Involved with this New Frontline of Healthcare Delivery Grena Porto, RN, MS, ARM, CPHRM Vice President ESIS ProClaim Francine Thomas, RN, BSN, MA, CPHRM Claims Representative Office of Legal Affairs/Risk Management NY-Presbyterian/Weill Cornell Medical Center Michael F. Barrett Saltz Mongeluzzi Barrett & Bendesky, P.C. Examining the recent expansion of retail-based healthcare clinics in pharmacy stores and Big Box retailers such as Wal-Mart and Target Addressing the complex environment of these retail clinics and the unique malpractice risks/exposures associated with their operation The latest claims trends arising from these newer healthcare delivery models Tips and best practices for mitigating and managing risk exposures The latest coverage trends and underwriting considerations in malpractice insurance for these walk-in retail healthcare clinics 10:35 Morning Break 10:45 The Latest Cyber and Privacy Threats Being Faced by the Medical Community: Health Care Data Breaches & PHI Security, Risk Management Practices for Health Care Providers in Response, and Developments in Cyber/Privacy Insurance for Medical Professionals Matthew Parrella Assistant United States Attorney, Chief of the Computer Hacking and Intellectual Property (CHIP) Unit U.S. Attorney s Office for the Northern District of California Gene Fishel Senior Assistant Attorney General and Chief of the Computer Crime Section Virginia Attorney General s Office Patrice Malloy Multi-State and Privacy Bureau Chief Florida s Office of the Attorney General Esther Chavez Assistant Attorney General Deputy Chief Consumer Protection and Public Health Division Office of Texas Attorney General Wendy Wu Assistant United States Attorney Cyber and Intellectual Property Crimes Section U.S. Attorney s Office for the Central District of California Peter Reilly, MS, AIC, ARM Executive Vice President Healthcare Practice Leader William Gallagher Associates Michael J. Sacopulos Sacopulos Johnson & Sacopulos Register Now
4 Update on the alarming trend of frequent and large-scale health care records breaches What hospitals are doing to mitigate exposure Assessing, managing and mitigating the risks associated with: - Simple negligence - Rogue employees - Not encrypting sensitive data - Increased use of electronic databases that store vast amounts of information - Outsourcing information technology - Breaches occurring at the business associate level Avoiding data breaches with better vendor contracts Cyber risks associated with doctor/patient communication of medical information via text devices, ipads, tablets, etc. Examining the latest developments in cyber/privacy insurance coverage knowing what types of coverage are available, and assessing what you might need and when - Data compromise protection - Third-party liability coverage - Network asset protection - Cyber extortion coverage - Multimedia insurance You have a breach now what? Mitigating the effects of loss of PHI (protected health information) due to cyber breach 12:10 Electronic Medical Records: Overcoming the Challenges of Implementing an Electronic Platform, Mitigating the Risks of a Paperless System, and the Latest E-Discovery Issues Associated with EMR Harry Farb, MD Obstetrics and Maternal Fetal Medicine Cory Meyers, RN, MN, CPHRM Vice President, Risk, Patient Safety and Privacy Baptist Health William McDonough Managing Principal Integro Insurance Brokers Joshua Cohen DeCorato Cohen Sheehan & Federico, LLP Assessing the benefits and risks of utilizing electronic health records Overcoming the inherent challenges of integrating the electronic health record (EHR) into your medical practices What potential penalties may be levied on healthcare entities that are unable to upgrade themselves to electronic record technologies? The new and unique medical malpractice risks associated with EMR Addressing recent physician complaints that EMR requirements are creating increased pressures and diverting their attention from actual patient care Assessing and mitigating the increased risks of billing errors associated with EMR Risks associated with system crashes and IT network failures Providing assurance of the integrity of the electronic record and the associated raw data Training users of EMR systems and the associated risks Risks associated with cloning records and the retroactive manipulation of electronic records Med mal claims trends related to EMR over the last year lessons learned Tips and best practices for mitigating risks/exposures associated with EMR Challenges associated with E-discovery of electronic medical records (including metadata and litigation holds) 1:15 Networking Lunch for Speakers and Delegates 2:15 The Recent Explosion of Senior Care Exposures and the Latest Considerations for Preventing and Defending Long Term Care Claims Pamela S. Schremp Senior Litigation Attorney CNA Kasie Leigh Cousino Director of Claims HealthCap Risk Management & Insurance Lori Semlies Wilson Elser Moskowitz Edelman & Dicker LLP Examining the recent rise in senior care exposures and long term care claims as more and more baby boomers are moving past retirement age What are the key trends and theories of liability being seen in recent long term care claims? Tips and strategies for preventing and defending these claims Effectively hiring and training staff to improve care and minimize penalties and risks Social media and technology - an update on risk management policies and procedures regarding postings, videos and pics Insights on prevention of pressure ulcers and falls in long term care facilities Emerging risks based on newer services being utilized by more and more seniors, including: mobile x-ray, cardiology and pulmonology consultations; portable lab services and in-home diagnostic testing; and mobile dental services 3:10 Expert Insights on the Increasing Consolidation of the Medical Sector: Examining the Latest Antitrust Risks for the Healthcare Industry and the Complex Insurance Coverage and Claims Issues Associated with the Integration of Hospitals and Physician Practices Joshua Stein President US Healthcare Liability at IronHealth Michael D. Anderson Senior Claims Representative Medical Insurance Exchange of California 4 Join the Conversation ACI: #ACIMedicalLiab
5 David R. Garcia Sheppard, Mullin, Richter & Hampton LLP Antitrust Risks for the Healthcare Industry An expert discussion of the latest emerging antitrust risks associated with hospital acquisitions of physician practices, mergers among physician practices, and providers consolidating with other types of providers The latest state and federal government antitrust enforcement efforts and actions Understanding the intersection of healthcare and antitrust laws Striking the balance of providing collaborative care while avoiding punishment for collaborating too much What are the best ways to avoid antitrust scrutiny? What direction has the FTC offered on this? Recent treatment of the efficiencies defense and the failing/flailing firm defense The interplay between the Affordable Care Act, Accountable Care Organizations (ACOs), and antitrust Coverage and Claims Issues Resulting from Hospital/ Physician Practice Integration Examining the host of insurance issues and risk exposures involved with the integration of hospitals and physician practices What are the litigation implications? What are the challenges of defending these complex cases? 4:05 Afternoon Break 4:15 The Nurse Practitioner Will See You Now: An Examination of the Current Liability and Regulatory Issues Surrounding the Expanding Scope of Practice for Nurse Practitioners and Physician Assistants Dr. Thom Petty BSc (Hons) MBChB (Hons) FRCA Specialty Doctor Anaesthesia, The Whittington Hospital, London Clinical Risk Consultant Ryan M. Donihue Hall Booth Smith, P.C. An assessment of the benefits and risks associated with the expanding scope of practice for Nurse Practitioners (NPs) and Physician Assistants (PAs) in today s post-aca industry What are the emerging liability exposures? Examining the varying changes in state laws that regulate the scope of practice of NPs and PAs Implications of expanding NP and PA prescribing privileges Strategies for mitigating exposure 5:05 The Internet of Things: The Intersection of Social Media and Medicine, and The Latest Implications of Online Communication Between Doctor and Patient Tatum O Sullivan Ambulatory Risk & Patient Safety Manager North Shore Physicians Group Susan Montiel Administrative Director, Corporate Compliance Southwestern Vermont Medical Center Mike Midgley, RN, JD, MPH, CPHRM, FASHRM Vice President Healthcare Risk Engineering Swiss Re Insurance Jonathan Ziss Goldberg Segalla LLP Examining the benefits and risks of physicians participating in social networking and other similar internet opportunities today Guidance for physicians in preserving trust in patientphysician relationships and the profession when using social media (social networks, blogs, tweets, etc.) Managing and mitigating the risks associated with maintaining a professional presence online and using the internet to foster collegiality within the profession The latest guidance and litigation arising from: - Friending or contacting patients through personal social media - Texting or ing with patients - Physicians being approached through electronic means for clinical advice - Posting material and/or failing to proactively police online content 6:15 Conference Adjourns DAY TWO: TUESDAY, OCTOBER 27, :30 Continental Breakfast 8:00 Telemedicine and Remote Patient Monitoring Assessing the Emerging Risks, Exposures and Potential Liabilities Martin S. Kohn, MD, MS, FACEP, FACPE Chief Medical Scientist Sentrian - Remote Patient Intelligence Michael Wong, JD Founder/Executive Director Physician-Patient Alliance for Health & Safety Victoria L. Vance Tucker Ellis LLP Michael P. Bruyere Freeman Mathis & Gary, LLP The latest technological advances in telemedicine and remote patient monitoring Assessing the emerging risks, exposures and potential for new claim development (equipment breakdowns, security and privacy breaches, credentialing and licensing issues, informed consent management, and more) Register Now
6 Comparing different state legislation on this; how are different states dealing with this? How are insurers dealing with these new risks? A physician s perspective on the use of these new technologies in patient treatment and navigating the risks involved Tips for underwriters in evaluating the risk of these developing technologies 9:15 Litigation Tips and Techniques in Medical Malpractice Cases: The Latest on Successfully Countering the Reptile Theory, Effective Doctor Witness Preparation and Jury Related Issues Richard A. Farlow Assistant Vice President Berkley Med Andrew S. Kaufman Kaufman Borgeest & Ryan LLP Roger Harris Swift Currie McGee & Hiers LLP Implementing effective litigation strategies between client and counsel to counter reptilian tactics in med mal cases Jury Selection: - Applying the lessons learned from jury focus groups to your jury selection process - Making sure of the critical insights provided by jury consultants to obtain a more favorable jury Using Demonstrative Evidence and Themes - Conveying your message and effectively explaining complex theories to jurors - Using aids to explain data, provide accurate representations, and debunk opposing theories - Using a clear and concise presentation which conveys credibility while staying within legal limits Narrating a Comprehensive Story - Using themes to explain the details to the jury - Simplifying the critical issues to the jury - Demystifying complicated technical issues - Persuasively detailing what is a reasonable risk The Reptile Theory: Counteracting the Inherent Instinct to Punish Your Client and Defusing Reptile Tactics Through Advanced Witness Preparation - Overcoming sympathy for injured plaintiffs - Overcoming juror bias against doctors - Training and preparing doctor witnesses to deal with Reptile questions and tactics pre-deposition to lessen the odds of them delivering damaging testimony - Pre-trial witness preparation that focuses less on just the science/medicine and more on the manipulative Reptile techniques and how to surpass them - Preparing your witness to overcome the gotcha moment while on the stand 10:25 Morning Break 10:35 How to Use the ACA as Part of Your Legal Defense in Future Damage Matters Thomas Geroulo Weber Gallagher Simpson Stapleton Fires & Newby LLP John E. Hall Hall Booth Smith, P.C. A panel of medical malpractice attorneys provides key insights on how to use the ACA in lawsuits and practice to lower future damages for medical care An examination of the latest cases to come to fruition following the rollout of the ACA How are the different states treating defense evidence relating to the ACA in medical malpractice and catastrophic injury cases? Can the ACA be used to offset the cost of future medical care? What arguments are defense attorneys making that have succeeded in lowering/limiting plaintiffs damages for future medical care? How are counsel determining which cases, when and how to make these arguments? Raising these issues in the right forum, at the right time and in the right manner 11:25 The Current State of the Insurance Market and What it Means to You An Industry Discussion of How to Successfully Operate Your Business in Today s Current Marketplace Charles Francis, MAOM, SCLA, CTM Regional Vice President Sales & Marketing and National Healthcare Team ProAssurance Companies Brad Norrick, CPCU Managing Director Willis Group, Health Care Practice Christopher Keith President Lockton Companies Northeast A panel of industry experts sits down to address the big questions of: - How do we operate our business in today s marketplace in a profitable basis? - Are we really in a soft market or has the market merely corrected itself? What if we ve merely gotten it right? - If the hard market never returns - how are you going to run your business with the current revenue flow? - What will the next 10 years look like for smaller vs. larger carriers? And how do you ensure that you operate as a winner? 12:25 Main Conference Ends Lunch for Master Class Participants 6 Join the Conversation ACI: #ACIMedicalLiab
7 POST-CONFERENCE MASTER CLASS (separate registration required) TUESDAY, OCTOBER 27, 2015 (1:30 p.m. 5:30 p.m.) The Current State of Brain Injury Litigation: Litigation Trends, New Theories of Liability, Emerging Defenses, Evolving Standards of Care, Jury Related Issues, and More Michael G. Ross MD, MPH Distinguished Professor of Obstetrics and Gynecology and Public Health Geffen School of Medicine at UCLA Fielding School of Public Health at UCLA Department of Ob/Gyn Harbor-UCLA Medical Center Gregory J. O Shanick, MD President & Medical Director, Center for Neurorehabilitation Services, PC Joseph Wu, MD Associate Professor of Psychiatry Brain Imaging Center David E. Ross, MD Director Virginia Institute of Neuropsychiatry Scott Bender, PhD Associate Professor & Board Certified Clinical Neuropsychologist Neurocognitive Assessment Laboratory Moderator: Jenna Wright-Greenman Kitch Drutchas Wagner Valitutti & Sherbrook Attendees of this expert master class will gain instrumental information on: The latest information on diagnosing, evaluating, and presenting brain injury cases Expert insights on understanding rehabilitation, diagnostic tests, and the complexities of brain injuries on a case by case basis Litigation trends and theories of liability Tips and strategies for pursuing and challenging a brain injury defense in today s courtroom ABOUT THE CARLTON HOTEL Over a century ago, this luxury hotel in New York City s Midtown area helped transform the neighborhood into one of Manhattan s most desirable areas. Today, this Midtown Manhattan hotel s new, modernized look makes it a centerpiece of the city s NoMad (North of Madison Square Park) neighborhood located north of the Flatiron building and south of Herald Square. At The Carlton Hotel in New York City, guests seeking an extraordinary urban getaway will be pleasantly surprised by its seamless integration of old-world charm and modern flare. American Conference Institute is pleased to offer our delegates a limited number of hotel rooms at a preferential rate. Please contact the hotel directly at and mention code A55A55B to receive this rate. GLOBAL SPONSORSHIP OPPORTUNITIES With more than 300 conferences in the United States, Europe, Asia Pacific, and Latin America, American Conference Institute (ACI) provides a diverse portfolio devoted to providing business intelligence to senior decision makers who need to respond to challenges spanning various industries in the US and around the world. As a member of our sponsorship faculty, your organization will be deemed as a partner. We will work closely with your organization to create the perfect business development solution catered exclusively to the needs of your practice group, business line or corporation. For more information about this program or our global portfolio of events, please contact: Wendy Tyler Director of Sales, American Conference Institute Tel: x5242 Earn CLE Credits CONTINUING LEGAL EDUCATION CREDITS Accreditation will be sought in those jurisdictions requested by the registrants which have continuing education requirements. This course is identified as nontransitional for the purposes of CLE accreditation. ACI certifies that the activity has been approved for CLE credit by the New York State Continuing Legal Education Board. ACI certifies that this activity has been approved for CLE credit by the State Bar of California. You are required to bring your state bar number to complete the appropriate state forms during the conference. CLE credits are processed in 4-8 weeks after a conference is held. ACI has a dedicated team which processes requests for state approval. Please note that event accreditation varies by state and ACI will make every effort to process your request. Questions about CLE credits for your state? Visit our online CLE Help Center at American Conference Institute, 2015 Register Now
8 American Conference Institute s National Advanced Forum on October 26-27, 2015 The Carlton Hotel New York, NY MEDICAL LIABILITY CLAIMS, COVERAGE & RISK MANAGEMENT MAIL American Conference Institute 45 West 25th Street, 11th Floor New York, NY REGISTRATION CODE S L16.S PHONE REGISTRATION FORM 5 Easy Ways to Register FAX ONLINE MedLiability AmericanConference.com Payment Policy Payment must be received in full by the conference date. All discounts will be applied to the Conference Only fee (excluding add-ons), cannot be combined with any other offer, and must be paid in full at time of order. Group discounts available to individuals employed by the same organization. ATTENTION MAILROOM: If undeliverable to addressee, please forward to: Litigation Manager, Medical Malpractice Lawyer CONFERENCE CODE: 827L16-NYC o YES! Please register the following delegate for Medical Liability Claims, Coverage & Risk Management CONTACT DETAILS NAME APPROVING MANAGER ORGANIZATION ADDRESS JOB TITLE CITY STATE ZIP CODE TELEPHONE FAX TYPE OF BUSINESS o I would like to receive CLE accreditation for the following states:. See CLE details inside. FEE PER DELEGATE Advance Pricing On or Before Sept. 9, 2015 Standard Pricing After Sept. 9, 2015 o Conference Only $1895 $2095 o Conference & Brain Injury Master Class $2395 $2595 o Please reserve additional copies of the Conference Materials at $199 per copy. o I cannot attend but would like information on accessing the ACI publication library and archive. Cancellation and Refund Policy You must notify us by at least 48 hrs in advance if you wish to send a substitute participant. Delegates may not share a pass between multiple attendees without prior authorization. If you are unable to find a substitute, please notify American Conference Institute (ACI) in writing up to 10 days prior to the conference date and a credit voucher valid for 1 year will be issued to you for the full amount paid, redeemable against any other ACI conference. If you prefer, you may request a refund of fees paid less a 25% service charge. No credits or refunds will be given for cancellations received after 10 days prior to the conference date. ACI reserves the right to cancel any conference it deems necessary and will not be responsible for airfare hotel or other costs incurred by registrants. No liability is assumed by ACI for changes in program date content speakers or venue. Hotel Information American Conference Institute is pleased to offer our delegates a limited number of hotel rooms at a preferential rate. Please contact the hotel directly and mention code A55A55B to receive this rate. Venue: The Carlton Hotel Address: 88 Madison Avenue, New York, NY Reservations: or Registration Fee The fee includes the conference all program materials continental breakfasts lunches and refreshments. Incorrect Mailing Information If you would like us to change any of your details please fax the label on this brochure to our Database Administrator at , or ACI reserves the right to deny admission to anyone, at any time, for any reason. Missed A Conference Order The Conference Materials Now! If you missed the chance to attend an ACI event, you can still benefit from the conference presentation materials. To order the Conference Materials, please call or visit: GROUP PRICING 1-2 No Discount % Discount % Discount PAYMENT Please charge my o VISA o MasterCard o AMEX o Discover Card o Please invoice me NUMBER EXP. DATE CARDHOLDER oi have enclosed my check for $ made payable to American Conference Institute (T.I.N ) o ACH Payment ($USD) Please quote the name of the attendee(s) and the event code 827L16 as a reference. For US registrants: Bank Name: HSBC USA Address: 800 6th Avenue, New York, NY Account Name: American Conference Institute UPIC Routing and Transit Number: UPIC Account Number: Non-US residents please contact Customer Service for Wire Payment information 7 20% Discount More than 7 Call Special Discount We offer special pricing for groups and government employees. Please or call for details. Promotional discounts may not be combined. ACI offers financial scholarships for government employees, judges, law students, nonprofit entities and others. For more information, please or call customer service.