Achieve Enterprise Grade SIM Management & Business Scalability with M2M SIM.

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1 Singtel Business Product Factsheet M2M SIM Achieve Enterprise Grade SIM Management & Business Scalability with M2M SIM. Singtel Machine-to-Machine (M2M) technology has made it possible for machines and devices to communicate over wireless networks, shortening response time to emergencies, increasing mobile workforce productivity and providing real time environment protection in hard-to-reach areas. Many companies have progressively adopted Singtel's robust M2M SIM and SIM management platform to enable control and scalability of their M2M strategy.

2 M2M SIM Singtel Machine-to-Machine (M2M) SIM is designed with machine connectivity and business scalability in mind. The powerful M2M platform delivers full visibility and control of device connectivity including price plan management, real-time diagnostics and usage alerts. Furthermore, M2M SIMs are built to withstand extreme operating temperatures ranging from -40 C to 105 C, making them ideal for a broader range of applications. All of these contribute to a more robust M2M-enabled deployment that is scalable and maximises business efficiencies. Home Devices Billing Admin Automation Service Admin Support Reports Sales Management Resources Device List Logistics Batch Update Upload SIM Files Edit All History Filters: ICCID, Device ID, Modem ID, End Consumer ID, Customer, SIM tes, or Search Clear Advanced Edit Edit All Transfer Account Live Updates: On Turn Off 1 50 of 2332 Details Diagnos Spotlight Date Added ICCID Device ID SIM Status Month to Date Usage (MB) Month to Date SMS (msgs) In Session IP Address Modem ID XXXXXXXXXXXXXXXX872 XXXXXXXXX XXXXXXXXXXXXXXXX864 XXXXXXXXX XXXXXXXXXXXXXXXX856 XXXXXXXXX XXXXXXXXXXXXXXXX849 XXXXXXXXX XXXXXXXXXXXXXXXX874 XXXXXXXXX XXXXXXXXXXXXXXXX831 XXXXXXXXX502 Activation Rea XXXXXXXXXXXXXXXX866 XXXXXXXXX XXXXXXXXXXXXXXXX823 XXXXXXXXX XXXXXXXXXXXXXXXX815 XXXXXXXXX XXXXXXXXXXXXXXXX377 XXXXXXXXX XXXXXXXXXXXXXXXX807 XXXXXXXXX XXXXXXXXXXXXXXXX858 XXXXXXXXX XXXXXXXXXXXXXXXX799 XXXXXXXXX M2M Platform A web based portal that gives you full visibility and control over your device connectivity easily. Comparison with Mobile SIM Mobile SIM Cards Singtel M2M SIM SIM construction SIM status overview System integration Usage control Usage monitoring Granular billing Data pooling n-ruggedised API Only available when bill is received 100KB Ruggedised and tested to work from -40 C and 105 C Visible via M2M Platform API available for seamless integration with existing systems Able to set limit via M2M Platform Able to monitor real-time via M2M Platform 1KB (higher cost savings) Bundled data can be shared among SIMs

3 Features and Benefits Multiple location deployment Enjoy one SIM card that lets your machines stay connected regionally and globally. Inventory management Wield better control over M2M deployments, usage and costs. Receive a detailed summary of data usage in the monthly bills and view real-time information via the M2M platform. Real-time diagnostics Spot and rectify quickly potential causes of operational hiccups, whether they arise from network, hardware or application issues. Custom alerts A fully configurable alert engine keeps customers informed when a connection is inactive, disconnected or has reached its data usage limit. Ruggedised SIM card Singtel M2M SIM can be deployed in harsh environments with an operating temperature range from -40 C to 105 C for remote data acquisition and control. Subscription update capability Reduce the need for human intervention with the ease of scalability and automatic upgrades. Flexible price plans Enjoy the flexibility to activate your M2M SIMs only upon actual deployment. Why choose Singtel M2M? With over 120 years of history, Singtel is the largest service provider in the region and is the best network trusted by more businesses. As a machine-to-machine (M2M) provider, Singtel M2M SIM is also able to provide you several key benefits. Faster to-market speed New customers can expect to activate M2M SIM connectivity in less than 30 days. This means reduced lead time for provisioning and more time for doing business. Best visibility and control M2M SIM provides the best M2M platform and user experience for enterprise-level solutions, equipping you with the ability to view connection status, automate processes and manage connectivity from any location. With powerful diagnostics and customer support tools, automated alerts and SIM-provisioning management, you can address customer needs and queries, and take corrective actions swiftly. Best coverage from in and out of Asia M2M SIM also brings with it Singtel's strong partnership with mobile operators in the region such as the Bridge Alliance Centre of Excellence. Serving over 500 million customers, Bridge Alliance is a leading mobile alliance of 14 leading operators with a comprehensive footprint in Asia. Through members of the alliance, Singtel M2M SIM is able to provide you seamless connectivity to other parts of Asia and cost savings through preferred roaming rates.

4 Extended coverage beyond Asia For businesses that need reach beyond Asia, Singtel provides extended global coverage through M2M World Alliance network. What Our Customers Say Ademco: Singtel M2M SIM technology sped up response time to fire emergencies Ademco (Far East) Pte Ltd (Ademco) has been providing electronic security, fire detection and monitoring solutions to more than 5,000 businesses, governments and institutions across Asia. Against today s security backdrop, they are constantly looking for new ways to enhance service efficiency and effectiveness. One of their key service offerings powered by Singtel s M2M SIM is the 24/7 Alarm Monitoring Service by a Central Monitoring Station (CMS). M2M SIM enables the transmission of fire alarms to its 24-hour CMS, which will validate the alarm situations, before informing Singapore Civil Defence Force (SCDF) to take necessary action. We enjoy better cost efficiencies with Singtel M2M SIM s flexible pricing plans, which allow us to buy the SIM cards (SIMs) in bulk. The pay-per-use model and scalability to grow with our requirements give us much convenience when designing solutions to meet our customers varied security requirements. Most importantly, with our inventory of SIMs deployed across numerous customer sites, Singtel M2M SIM s one-stop web portal provides the much-needed visibility to effectively manage our SIMs. - Ms LeeNah Tan, Call Services Manager of Ademco (Far East) Pte Ltd

5 Tritech: Conserving the Ganges River with Singtel M2M SIM technology Tritech Engineering & Testing, the Singapore-based leader in geotechnical instrumentation and investigation in Asia, was awarded the contract of installing a Real-time Water Quality Monitoring Network within the Ganga Basin. Tritech focused on developing a better system to assess the pollution levels of the Ganges River in real-time so as help ensure that water quality is maintained - and to better the lives of those who depend on it. Recognising that a strong and reliable communication network would be crucial to the success of the project, Tritech harnessed Singtel s M2M SIM technology to install a real-time M2M Water Quality Monitoring Network across the Ganga Basin. Monitoring stations with intelligent sensors Embedded M2M SIM on Bharti Airtel GSM network Cloud based real-time dashboard in CPCB Headquarter User remote access via mobile devices As a company that believes in a philosophy of constant innovation and pushing the boundaries to help our customers achieve their goals, we always seek to work with best-in-class partners and solution providers. Our partnership with Singtel M2M SIM has given us that added credibility to this project with their proven network and helped in the cause of improving the quality of one of the world s most important waterways. - Dr Tan Guan Hong, Business Development Director of Tritech Group

6 About Singtel Singtel is Asia's leading communications group providing a portfolio of services including voice and data solutions over fixed, wireless and Internet platforms as well as infocomm technology and pay TV. The Group has presence in Asia, Australia and Africa with over 500 million mobile customers in 25 countries, including Bangladesh, India, Indonesia, the Philippines and Thailand. It also has a vast network of offices throughout Asia Pacific, Europe and the United States. Awards Asia Communication Awards Best Enterprise Service (2013) - Connectivity as a Service Best SME Service (2013) - mybusiness Telecom Asia Awards 2012 Best Asian Telecom Carrier Best Regional Mobile Group Computerworld Singapore Customer Care Award Telecommunication Services ( ) Computerworld Cloud Services (2012, 2013) MAR 2015 For more information m2m.singtel.com/sim askm2m@singtel.com Contact your Account Manager Copyright 2015 Singapore Telecommunications Ltd (CRN: D). All rights reserved. All other trademarks mentioned in this document are the property of their respective owners.