PMP 42-9: PROCESS GROUPS, KNOWLEDGE AREAS, AND IOTTs

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1 1 Develop Project Charter 1. Project Statement of Work 1. Project Charter 1. Expert judgment PG: Initiating 2. Business Case KA: Project Integration Management 3. Contract 4. Enterprise Environmental Factors 5. Organizational Process Assets 2 Identify Stakeholders 1. Project Charter 1. Stakeholder Register 1. Expert judgment PG: Initiating 2. Procurement Documents 2. Stakeholder Management Strategy 2. Stakeholder analysis KA: Project Communications Management 3. Enterprise Environmental Factors 4. Organizational Process Assets 3 Develop Project Management Plan 1. Project Charter 1. Project Management Plan 1. Expert judgment KA: Project Integration Management 2. Outputs from Planning Processes 3. Enterprise Environmental Factors 4. Organizational Process Assets 1 P a g e

2 4 Collect Requirements 1. Project Charter 1. Requirements Documentation 1. Interviews KA: Project Scope Management 2. Stakeholder Register 2. Requirements Management Plan 3. Requirements Traceability Matrix 2. Focus groups 3. Facilitated Workshops 4. Group Creativity Techniques 5. Group Decision Making Techniques 6. Questionnaires & Surveys 7. Observations 8. Prototypes 5 Define Scope 1. Project Charter 1. Project Scope Statement 1. Expert judgment 2. Requirements Documentation 2. Project Document 2. Product Analysis KA: Project Scope Management 3. Organizational Process Assets 3. Facilitated Workshops 4. Alternatives Identification 2 P a g e

3 6 Create WBS 1. Project Scope Statement 1. WBS 1. Decomposition 2. Requirements Documentation 2. WBS Dictionary KA: Project Scope Management 3. Organizational Process Assets 3. Scope Baseline 4. Project Document 7 Define Activities 1. Scope Baseline 1. Activity List 1. Rolling Wave Planning 2. Enterprise Environmental Factors 2. Activity Attributes 2. Decomposition KA: Project Time Management 3. Organizational Process Assets 3. Milestone List 3. Templates 4. Expert Judgment 8 Sequence Activities 1. Activity List 2. Activity Attributes 1. Project Schedule Network Diagram 1.Precedence Diagramming Method (PDM) KA: Project Time Management 3. Milestone List 2. Project Document 2. Dependency Determination 4. Project Scope Statement 3. Applying Leads & Lags 5. Organizational Process Assets 4. Schedule Network Templates 3 P a g e

4 9 Estimate Activity Resources 1. Activity List 2. Activity Attributes KA: Project Time Management 3. Resource Calendars 1. Activity Resource Requirements 2. Resource Breakdown Structure 3. Project Document 1. Expert Judgment 2. Alternatives Analysis 3. Published Estimating Data 4. Enterprise Environmental Factors 4. Bottom-up Estimating 5. Organizational Process Assets 5. Project Management Software 10 Estimate Activity Durations 1. Activity List 2. Activity Attributes 1. Activity Durations Estimate 2. Project Document 1. Expert Judgment 2. Analogous Estimating KA: Project Time Management 3. Activity Resource Requirements 3. Parametric Estimating 4. Resource Calendars 4. Three-Point Estimates 5. Project Scope Statement 5. Reserve Analysis 6. Enterprise Environmental Factors 7. Organizational Process Assets 4 P a g e

5 11 Develop Schedule 1. Activity List 1. Project Schedule 1. Schedule Network Analysis 2. Activity Attributes 2. Schedule Baseline 2. Critical Path Method KA: Project Time Management 3. Project Schedule Network Diagram 3. Schedule Data 3. Critical Chain Method 4. Activity Resource Requirements 4. Project Document 4. Resource Leveling 5. Resource Calendars 5. What-If Scenario Analysis 6. Activity Duration Estimates 6. Applying Leads & Lags 7. Project Scope Statement 7. Schedule Compression 8. Enterprise Environmental Factors 8. Scheduling Tool 9. Organizational Process Assets 12 Estimate Costs 1. Scope Baseline 1. Activity Cost Estimates 1. Expert Judgment 2. Project Schedule 2. Basis of Estimates 2. Analogous Estimating KA: Project Cost Management 3. Human Resource Plan 3. Project Document 3. Parametric Estimating 4. Risk Register 4. Three-Point Estimates 5. Enterprise Environmental Factors 5. Reserve Analysis 6. Organizational Process Assets 6. Bottom-up Estimating 7. Cost of Quality (COQ) 8. Project Management Estimating Software 9. Vendor Bid Analysis 5 P a g e

6 13 Determine Budget 1. Activity Cost Estimates 1. Cost Performance Baseline 1. Cost Aggregation 2. Basis of Estimates 2. Project Funding Requirements 2. Reserve Analysis KA: Project Cost Management 3. Scope Baseline 3. Project Document 3. Expert Judgment 4. Project Schedule 4.Historical Relationships 5. Resource Calendars 6. Contracts 7. Organizational Process Assets 5. Funding Limit Reconciliation 14 Plan Quality 1. Scope Baseline 1. Quality Management Plan 1. Cost-Benefit Analysis 2. Stakeholder Register 2. Quality Metrics 2. Cost of Quality KA: Project Quality Management 3. Cost Performance Baseline 3. Quality Checklists 3. Control Charts 4. Schedule Baseline 4. Process Improvement Plan 4. Benchmarking 5. Risk Register 5. Project Document 5. Design of Experiments 6. Enterprise Environmental Factors 6. Statistical Sampling 7. Organizational Process Assets 7. Flowcharting 8. Proprietary Quality Management Methodologies 9. Additional Quality Planning Tools 6 P a g e

7 15 Develop Human Resource Plan 1. Activity Resource Requirements 1. Human Resource Plan 1. Organizational Charts & Position Descriptions 2. Enterprise Environmental Factors 2. Networking KA: Human Management 3. Organizational Process Assets 3.Organizational Theory 16 Plan Communications 1. Stakeholder Register 2. Stakeholder Management Strategy 1. Communications Management Plan 2. Project Document 1. Communication Requirements Analysis 2. Communication Technology KA: Project Communications Management 3. Enterprise Environmental Factors 3. Communication Models 4. Organizational Process Assets 4. Communication Methods 17 Plan Risk Management 1. Project Scope statement 1. Risk Management Plan 2. Cost Management Plan 1.Planning Meeting & Analysis KA: Project Risk Management 3. Schedule Management Plan 4. Communications Management Plan 5. Enterprise Environmental Factors 6. Organizational Process Assets 7 P a g e

8 18 Identify Risks 1. Risk Management Plan 1. Risk Register 1. Documentation Reviews 2. Activity Cost Estimates 2. Information Gathering Techniques KA: Project Risk Management 3. Activity Duration Estimates 3. Checklist Analysis 4. Scope Baseline 4. Assumptions Analysis 5. Stakeholder Register 5. Diagramming Techniques 6. Cost Management Plan 6. SWOT Analysis 7. Schedule Management Plan 7. Expert Judgment 8. Quality Management Plan 9. Project Documents 10. Enterprise Environmental Factors 11. Organizational Process Assets 19 Perform Qualitative Risk Analysis 1. Risk Register 1. Risk Register 2. Risk Management Plan KA: Project Risk Management 3. Project Scope Statement 1. Risk Probability & Impact Assessment 2. Probability & Impact Matrix 3. Risk Data Quality Assessment 4. Organizational Process Assets 4. Risk Urgency Assessment 5. Risk Categorization 6. Expert Judgment 8 P a g e

9 20 Perform Quantitative Risk Analysis 1. Risk Register 1. Risk Register 1. Data Gathering & Representation Techniques 2. Risk Management Plan 2. Quantitative Risk Analysis & Modeling Techniques KA: Project Risk Management 3. Cost Management Plan 3. Expert Judgment 4. Schedule Management Plan 5. Organizational Process Assets 21 Plan Risk Responses 1. Risk Register 1. Risk Register 1. Strategies for Negative Risks or Threats 2. Risk Management Plan 2. Risk-related Contract Decisions 2. Strategies for Positive Risks or Opportunities KA: Project Risk Management 3. Project Management Plan 3. Contingent Response Strategies 4. Project Document 4. Expert Judgment 9 P a g e

10 22 Plan Procurements 1. Scope Baseline 2. Requirements Documentation 1. Procurement Management Plan 2. Procurement Statements of Work 1. Make-or-Buy Analysis 2. Expert Judgment KA: Project Procurement Management 3. Teaming Agreements 3. Make-or-Buy Decisions 3. Contract Types 4. Risk Register 4. Procurement Documents 5. Risk-related Contract Decisions 5. Source Selection Criteria 6. Activity Resource Requirements 6. Change Requests 7. Project Schedule 8. Activity Cost Estimates 9. Cost Performance Baseline 10. Enterprise Environmental Factors 11. Organizational Process Assets 23 Direct & Manage Project Executions 1. Project Management Plan 1. Deliverables 1. Expert Judgment PG: Executing 2. Approved Change Requests 2. Work Performance Information KA: Project Integration Management 3. Enterprise Environmental Factors 3. Change Requests 4. Organizational Process Assets 4. Project Management Plan 5. Project Document 2. Project Management Information System 10 P a g e

11 1. Plan Quality & Perform 24 Perform Quality Assurance 1. Project Management Plan 1. Organizational Process Assets Quality Control Tools & Techniques PG: Executing 2. Quality Metrics 2. Change Requests 2.Quality Audits KA: Project Quality Management 3. Work Performance Information 3. Project Management Plan 4. Quality Control Measurements 4. Project Documents 3. Process Analysis 25 Acquire Project Team 1. Project Management Plan 1. Project Staff Assignments 1. Pre-Assignment PG: Executing 2. Enterprise Environmental Factors 2. Resource Calendars 2. Negotiation KA: Project Human Resource Management 3. Organizational Process Assets 3. Project Management Plan 3. Acquisition 4. Virtual Teams 26 Develop Project Team 1. Project Staff Assignments 1. Team Performance Assessments 1. Interpersonal Skills PG: Executing 2. Project Management Plan 2. Enterprise Environmental Factors 2. Training KA: Project Human Resource Management 3. Resource Calendars 3. Team-Building Activities 4. Ground Rules 5. Co-location 6. Recognition & Rewards 11 P a g e

12 27 Manage Project Team 1. Project Staff Assignments PG: Executing 2. Project Management Plan 1. Enterprise Environmental Factors 2. Organizational Process Assets 1. Observation & Conversation 2. Project Performance Appraisals KA: Project Human Resource Management 3. Team Performance Assessments 3. Change Requests 3. Conflict Management 4. Performance Reports 4. Project Management Plan 4. Issue Log 5. Organizational Process Assets 5. Interpersonal Skills 28 Distribute Information 1. Project Management Plan PG: Executing 2. Performance Reports 1. Organizational Process Assets 1. Communication Methods 2. Information Distribution Tools KA: Project Communications Management 3. Organizational Process Assets 29 Manage Stakeholder Expectations 1. Stakeholder Register PG: Executing KA: Project Communications Management 1. Organizational Process Assets 1. Interpersonal Skills 2. Stakeholder Management Strategy 2. Change Requests 2.Communication Methods 3. Project Management Plan 3. Project Management Plan 4. Issue Log 4. Project Document 5. Change Log 6. Organizational Process Assets 3. Management Skills 12 P a g e

13 30 Conduct Procurements 1. Project Management Plan 1. Selected Sellers 1. Bidder Conferences PG: Executing 2. Procurement Documents 2. Procurement Contract Award 2. Proposal Evaluation Techniques KA: Project Procurement Management 3. Source Selection Criteria 3. Resource Calendars 3. Independent Estimate 4. Qualified Seller List 4. Change Requests 4. Expert Judgment 5. Seller Proposals 5. Project Management Plan 5. Advertising 6. Project Documents 6. Project Document 6. Internet Search 7. Make-or-Buy Decisions 7. Procurement Negotiations 8. Teaming Agreements 9. Organizational Process Assets 31 Monitor & Control Project Work 1. Project Management Plan 1. Change Requests 1. Expert Judgment 2. Project Management Plan PG: Monitoring & Controlling 2. Performance Reports KA: Project Integration Management 3. Enterprise Environmental Factors 4. Organizational Process Assets 32 Perform Integrated Change Control 1. Project Management Plan 3. Project Document 1. Change Requests Status 2. Project Management Plan PG: Monitoring & Controlling 2. Work Performance Information KA: Project Integration Management 3. Change Requests 3. Project Document 4. Enterprise Environmental Factors 5. Organizational Process Assets 1. Expert Judgment 2. Change Control Meetings 13 P a g e

14 33 Verify Scope 1. Project Management Plan 1. Accepted Deliverables 1. Inspection PG: Monitoring & Controlling 2. Requirements Documentation 2. Change Requests KA: Project Scope Management 3. Requirements Traceability Matrix 3. Project Document 4. Validated Deliverables 34 Control Scope 1. Project Management Plan PG: Monitoring & Controlling 2. Work Performance Information 1. Work Performance Measurements 2. Organizational Process Assets 1.Variance Analysis KA: Project Scope Management 3. Requirements Documentation 3. Change Requests 4. Requirements Traceability Matrix 4. Project Management Plan 5. Organizational Process Assets 5. Project Document 14 P a g e

15 35 Control Schedule 1. Project Management Plan PG: Monitoring & Controlling 2. Project Schedule 1. Work Performance Measurements 2. Organizational Process Assets KA: Project Time Management 3. Work Performance Information 3. Change Requests 4. Organizational Process Assets 4. Project Management Plan 1. Performance Reviews 2. Variance Analysis 3. Project Management Software 4. Resource Leveling 5. Project Document 5. What-If Scenario Analysis 6. Adjusting Leads & Lags 7. Schedule Compression 8. Scheduling Tool 1. Work Performance Measurements 1. Earned Value Management 36 Control Costs 1. Project Management Plan 2. Budget Forecasts 2. Forecasting PG: Monitoring & Controlling 2. Project Funding Requirements 3. Organizational Process Assets 3. To-Complete Performance Index (TCPI) KA: Project Cost Management 3. Work Performance Information 4. Change Requests 4. Performance Reviews 4. Organizational Process Assets 5. Project Management Plan 6. Project Document 5. Variance Analysis 6. Project Management Software 15 P a g e

16 37 Perform Quality Control 1. Project Management Plan 1. Quality Control Measurements 1. Cause & Effect Diagrams PG: Monitoring & Controlling 2. Quality Metrics 2. Validated Changes 2. Control Charts KA: Project Quality Management 3. Quality Checklists 3. Validated Deliverables 3. Flowcharting 4. Work Performance 4. Organizational Process Measurements Assets 4. Histogram 5. Approved Change Requests 5. Change Requests 5. Pareto Chart 6. Deliverables 6. Project Management Plan 6. Run Chart 7. Organizational Process Assets 7. Project Document 7. Scatter Diagram 8. Statistical Sampling 9. Inspection 10. Approved Change Requests Reviews 38 Report Performance 1. Project Management Plan 1. Performance Reports 1. Variance Analysis PG: Monitoring & Controlling 2. Work Performance Information 2. Organizational Process Assets 2. Forecasting Methods KA: Project Communications Management 3. Work Performance Measurements 3. Change Requests 3.Communication Methods 4. Budget Forecasts 4. Reporting Systems 5. Organizational Process Assets 16 P a g e

17 39 Monitor & Control Risks 1. Risk Register 1. Risk Register 1.Risk Assessment PG: Monitoring & Controlling 2. Project Management Plan 2. Organizational Process Assets 2. Risk Audits KA: Project Risk Management 3. Work Performance Information 3. Change Requests 3. Variance & Trend Analysis 4. Performance Reports 4. Project Management Plan 4.Technical Performance Measurements 5. Project Documents 5. Reserve Analysis 6. Status Meetings 40 Administer Procurements 1. Procurement Documents 1. Procurement Documentation PG: Monitoring & Controlling 2. Project Management Plan 2. Organizational Process Assets 1. Contract Change Control System 2.Procurement Performance Reviews KA: Project Procurement Management 3. Contract 3. Change Requests 3.Inspections & Audits 4. Project Management Plan 4. Performance Reports 4. Performance Reporting 5. Approved Change Requests 5. Payment Systems 6. Work Performance Information 6. Claims Administration 7. Records Management System 17 P a g e

18 41 Close Project or Phase 1. Project Management Plan PG: Closing 2. Accepted Deliverables 1. Final Product, Service, and Result Transition 2. Organizational Process Assets 1.Expert Judgment KA: Project Integration Management 3. Organizational Process Assets 42 Close Procurements 1. Project Management Plan 1. Closed Procurements 1. Procurement Audits PG: Closing KA: Project Procurement Management 2. Procurement Documentation 2. Organizational Process Assets 2. Negotiated Settlements 3.Records Management System 18 P a g e

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