Governance, Risk & Compliance
|
|
- Elaine Mason
- 8 years ago
- Views:
Transcription
1 Governance, Risk & Compliance
2
3 05 To whom it may concern: A successful company no longer defines itself these days solely by turnover and profit. The way successes are achieved is becoming increasingly important in the public s perception. Only when corporate results are based on ethically flawless conduct will they become a real success in the long run. We produce and sell premium products worldwide; we enter into national and international joint ventures and communicate at high speed beyond spatial and temporal borders. In this dynamic and demanding environment decisions have to be made all the time. An important guide in this decision-making process is Governance, Risk & Compliance. The business unit enables us to act in line with standardized, obligatory structures. For a globally operating company of our size it is therefore a valuable source of guidance. Audi is a strong brand. But not even the strongest brands are invulnerable. Scandals, bad press and a change in public perception can damage even respected companies. Through preventive measures relating to compliance with laws, regulations and values, Governance, Risk & Compliance plays a key part in protecting the Audi brand and our company. As a successful premium brand we must combine corporate visions with responsible actions. My colleagues on the Board and I regard Governance, Risk & Compliance as a partner in our shared mission of delighting customers worldwide. Rupert Stadler Chairman of the Board of Management
4 06 What unites us Audi stands for technical expertise and pioneering design. We are all proud of the innovative technologies and inspired by the fascinating design vocabulary of our products. The tie that binds us all is the boundless passion for Audi. Over many years we have built up a premium brand that stands for Vorsprung durch Technik worldwide. It is this brand that we have to protect.
5
6
7 Protect what you love.
8 15 The things close to our hearts, the things we value most, we try to protect at all times and with all our might. The Audi brand and its products deserve such conscientious protection. Governance, Risk & Compliance s self-appointed task is to safeguard the reputation and success of the Audi brand through ethically impeccable decisions and responsible actions in compliance with rules and regulations. Together with you we want to protect what impresses and inspires us every day. Protect what you love.
9 Governance, Risk & Compliance
10 19 Progressiveness demands appropriate structures
11 20 As a premium automobile manufacturer we strive constantly for technological progress and innovation. This focus on the future is the starting point for our claim to progressiveness: we think ahead and aim with our products to answer questions that have not yet been considered. To do so, we need a clearly defined scope of action. Globalization and digitization have become key aspects of visionary thinking. They enable more and more to be achieved in less and less time. The upshot: spatial and temporal borders become blurred, everything is interconnected. The actions of individuals can thus entail consequences for many. In times of apparent limitlessness it is therefore essential to operate within an obligatory framework. Governance, Risk & Compliance ensures clear guidelines and structures for AUDI AG and its workforce. We provide orientation and are committed to ensuring that decisions are made in keeping with rules and laws. Only in this way can we all develop the products that live up to our claim to progressiveness today and in the future.
12 22 Governance means responsible, transparent company management. In keeping with the prin ciples of the social market economy, ef fec tive Corporate Governance ensures sustainable added value, securing the company s existence. Risk at Audi stands for Central Risk Management. Together with the business units it makes commercial risks transparent early on and helps implement suitable measures for successful risk management. Compliance at Audi means undertaking preventive activities to ensure that each and every employee acts in accordance with laws, internal regulations and self-imposed moral concepts. Governance, Risk & Compliance is your partner for acting responsibly. We cooperate constructively with the vari ous business units and our subsidiaries at home and abroad because we must work together in order to question existing processes and change them.
13 24 Clear lines give guidance Analyze and understand Our work is of a preventive nature. We scrutinize existing regulations and structures, and prevent wayward trends. We discuss with the business units whether every employee knows the hard-and-fast rules and whether those rules are up to date. Assist and advise The aim we actively pursue is to shape corporate processes in an orderly manner. We feel it is important to come up with practicable solutions that make Compliance a living component of the Audi corporate culture. If you have any questions we give you personal advice or point you in the direction of the right person to approach. Inform and explain We explain the meaning and content of internal and external regulations. We make complex circumstances comprehensible and make sure that important information is always up to date and available. We make Compliance-related issues accessible through various channels of communication from the brochure to the intranet.
14 27 Because every decision counts: the Compliance mirror
15 29 Every rule is only good if it is effective when applied. The Compliance mirror is a quick test that enables you to check your decision immediately and to receive guidance on values. 1. Have I weighed up all the relevant factors correctly in my decision? 2. Is my decision in line with legal and internal requirements? 3. Can I stand by my decision if it is questioned by my line manager? 4. Would I advocate that the same decision be reached in all comparable cases throughout the company? 5. Will I still consider my decision correct if Audi has to stand by it in public? 6. Would I accept my decision as someone affected by it? 7. What would my family say about my decision?
16 The Audi Code of Conduct provides further assistance.
17 32 Projecting our image in the right light Our mission is to delight customers worldwide with innovative products, technological expertise and a fascinating brand experience. To achieve this objective we must take responsibility for our actions. It is not just about complying with rules; value-oriented behavior also has a positive impact on the success of the company. The Audi self-perception spirited, passionate, human / fair, responsible, success-oriented is the standard that the brand sets for each and every employee. It forms the basis for our behavior and for implementing our progressive attitude. We are all ambassadors for the Audi brand. Through ethically flawless conduct we help protect the shining reputation of our brand.
18 35 Moving responsibly toward the future
19 37 Acting lawfully is not a disadvantage; instead it creates added value for the company and every individual employee. People who make decisions in keeping with values, rules and laws avert damage to the Audi brand thus securing their own jobs and those of their colleagues in the long run. Acting with integrity when dealing with suppliers and business associates also pays off, because great goals can only be achieved if everyone involved works together. Keep these positive aspects in mind, and you will motivate yourself and others to fight for ethically flawless decisions. If you are uncertain in a given situation, ask us we will assist you. compliance@audi.de
20 38 Governance, Risk & Compliance aims to ensure that action taken at Audi always complies with rules and laws. As ambassadors for good corporate leadership we make risks transparent and indicate alternatives. When we have to, we step in without red tape, impartially and with direct access to the Board. By preventing activities that could harm our reputation we avert damage to the Audi brand and its products. That allows us to keep developing what has driven us since the very beginning: Vorsprung durch Technik.
21 Protect what you love.
22 AUDI AG I/GR Ingolstadt Revised: February 2012
ETHICAL STRUCTURE AGBAR GROUP CODE OF ETHICS
ETHICAL STRUCTURE AGBAR GROUP CODE OF ETHICS In 2002, the Agbar Group published the Corporate Code of Ethics and Conduct for Agbar Group Professionals, a document which brought together criteria of conduct
More informationpurplepromise.fedex.com
purplepromise.fedex.com We continue to change the way the world works and lives by doing one simple thing: Placing our customers at the center of all we do. This takes commitment a shared way of thinking,
More informationDirect Marketing Officer. MS National Centre, London. Individual Fundraising Manager
Job Title: Location: Reports to: Direct Marketing Officer MS National Centre, London Individual Fundraising Manager Introduction to MS Society The MS Society is the UK s leading MS charity. Since 1953,
More informationAudi - brand management driven success
dsfdff Audi - brand management driven success Michael Renz, Head of Central Marketing AUDI AG Agenda Importance of brand management The Audi brand & global brand management Current status and future challenges
More informationOur Shared Responsibility to Our Clients, Colleagues and Communities
Our Shared Responsibility to Our Clients, Colleagues and Communities Code of Business Conduct and Ethics To the People of Goldman Sachs: Since our beginnings as a family business in 1869, Goldman Sachs
More informationMS National Centre, London
Job Title: Location: Reports to: Governance Officer MS National Centre, London Governance Manager Introduction to MS Society The MS Society is the UK s leading MS charity. Since 1953, we ve been providing
More informationWELCOME TO OUR ARK GUIDING MESSAGE
WELCOME TO OUR ARK GUIDING MESSAGE WELCOME TO OUR ARK GUIDING MESSAGE The Ark Guiding Message declares our Purpose, Vision and Mission. It also details the Strategic Drivers that deliver them and the Values
More informationAudi CEO Rupert Stadler at Annual Press Conference: We delivered more in 2014 than promised
Corporate Communications Julio Schuback Press Spokesman Finance and Organization Telephone: +49 841 89 38455 E-mail: julio.schuback@audi.de www.audi-mediaservices.com www.audi-newsroom.de Audi CEO Rupert
More informationWe d like to do the same for you. Owen J. Sullivan CEO, Right Management President, Specialty Brands ManpowerGroup
Business & Talent. Aligned. Regardless of the economic environment, your industry or geography, your size or your earnings, your most valuable asset is your workforce. How you manage this asset spells
More informationDENVER WATER STRATEGIC PLAN
DENVER WATER STRATEGIC PLAN 1 Denver Water s Strategic Plan This Strategic Plan lays the foundation for Denver Water s future by establishing our vision, defining our core values, and outlining our mission,
More informationKEY SUCCESS FACTORS IMPLEMENTING A CUSTOMER EXPERIENCE STRATEGY. Sara Sillén
KEY SUCCESS FACTORS IMPLEMENTING A CUSTOMER EXPERIENCE STRATEGY Sara Sillén In the age of the customer, you need your customers more than they need you. 2 What is Customer Experience? Your customers' perception
More informationThe Atlas Copco Group. Business Code of Practice
The Atlas Copco Group Business Code of Practice Contents The Atlas Copco Group Business Code of Practice The Atlas Copco Group 1 The Atlas Copco Group 1 First in Mind First in Choice 2 Core values 3 4
More informationEDF GROUP CODE OF ETHICS
EDF GROUP CODE OF ETHICS Electricity is not like any other commodity: that is why its production, transmission, distribution and sale are matters of general public interest. From the outset, EDF s mission
More informationCofinimmo SA Bd de la Woluwe 58, B-1200 Brussels Tel +32 2 373 00 00 www.cofinimmo.com. Code of Conduct
Cofinimmo SA Bd de la Woluwe 58, B-1200 Brussels Tel +32 2 373 00 00 www.cofinimmo.com Code of Conduct Content 2 Introduction 4 Corporate values 12 Code of Conduct Introduction This document sets out the
More informationAppendix 4 Chief Executive Communications Induction Package
Appendix 4 Chief Executive Induction Package Contents 1. Purpose Page 3 2. Recommendation 6 Page 3 3. Introduction Page 3 4. Managing the Elements of Page 4 and Managing Expectations 2 1. Purpose This
More informationSTART YOUR OWN INTERNET BUSINESS TODAY
START YOUR OWN INTERNET BUSINESS TODAY Become an Internet Marketing Consultant. Profit by helping every enterprise to sell more on the net. Join our international community of franchise partners. Affordable
More informationEmotionally Intelligent Leadership
Emotionally Intelligent Leadership Leadership and Emotions Copyright 2005 Claus Møller Consulting. All rights reserved. This work may not be altered in any way, but may be distributed freely in its current
More informationCompany profile ACCOUNTING + AUDIT + PAYROLL + TAX MEMBER OF HLB INTERNATIONAL
Company profile ACCOUNTING + AUDIT + PAYROLL + TAX MEMBER OF HLB INTERNATIONAL : what can we do for your business today? CONTENTS: 3 Foreword 5 Our business card 7 Services 12 Team. Mission & Values. 14
More informationThe way we do business.
a b The way we do business. Our Code of Conduct and Ethics. Our Code of Conduct and Ethics In this Code, the Board of Directors and the Group Executive Board set out the principles and practices that define
More informationWhite Paper 01 BRANDING AND SCHOOLS
White Paper 01 BRANDING AND SCHOOLS Introduction Branding is all around us. We see it every day and can recognise many well known organisations even by seeing a fleeting glimpse of their brand. Your branding
More informationTo liaise with other MSS departments and lead on the creative direction for their projects.
Job Title: Location: Reports to: Creative Services Manager MS National Centre, London Head of Marketing and Brand Introduction to MS Society The MS Society is the UK s leading MS charity. Since 1953, we
More informationCode of Conduct. Code of Conduct, 2009 Version 1.0
Code of Conduct Code of Conduct, 2009 Version 1.0 Contents A. Introduction... 3 B. Application of the Code... 3 C. Basic Rules of Conduct... 4 Avoidance of Conflicts of Interest... 5 Mutual Respect...
More informationEmail Marketing Manager. MS National Centre, London
Job Title: Location: Reports to: Email Marketing Manager MS National Centre, London Head of Digital Introduction to MS Society The MS Society is the UK s leading MS charity. Since 1953, we ve been providing
More informationOrange Polska Code of Ethics
Orange Polska Code of Ethics our conviction The fundamental ethical standards and values people should follow in their mutual relations both private and business have been known and unchanging for centuries.
More informationCODE OF BUSINESS CONDUCT & ETHICS FOR BOARD MEMBERS AND SENIOR MANAGEMENT OF HINDUSTAN AERONAUTICS LIMITED
CODE OF BUSINESS CONDUCT & ETHICS FOR BOARD MEMBERS AND SENIOR MANAGEMENT OF HINDUSTAN AERONAUTICS LIMITED 1. INTRODUCTION 1.1 This Code shall be called "The Code of Business Conduct & Ethics for Board
More informationCommunications Strategy
Communications Strategy 2014-2017 Classification: Internal/Stakeholder 1. Introduction Good communication is central to the perception of City Property (Glasgow) LLP and our credibility. It is at the core
More informationTHE MELBOURNE MANDATE: A call to action for new areas of value in public relations and communication management DRAFT FOR PUBLIC COMMENT OCTOBER 2012
THE MELBOURNE MANDATE: A call to action for new areas of value in public relations and communication management DRAFT FOR PUBLIC COMMENT OCTOBER 2012 The mandate of public relations is to build and sustain
More informationHeijmans. code of conduct. The contents of this code of conduct are based on the policy document Heijmans Code of Conduct.
The contents of this code of conduct are based on the policy document Heijmans Code of Conduct. Heijmans N.V. Group Communications Department Postbus 2 5240 BB Rosmalen The Netherlands Heijmans code of
More informationChapter 3 Entrepreneurs: Key Characteristics and Skills. Are All Entrepreneurs Alike? Do What You Love
Chapter 3 Entrepreneurs: Key Characteristics and Skills Are All Entrepreneurs Alike? While entrepreneurs have in common certain characteristics and skills, there is a wide range of individuality among
More informationCODE OF CONDUCT. It s how we do what we do
CODE OF CONDUCT It s how we do what we do 2 FOREWORD Our organization brings together people from a wide range of cultural backgrounds all with different skills and different viewpoints. The diversity
More informationGeneral Corporate Social Responsibility Policy 20/10/15
General Corporate Social Responsibility Policy 20/10/15 CONTENT GENERAL CORPORATE SOCIAL RESPONSIBILITY POLICY 3 OBJECTIVES 3 1. Objectives of the General Corporate Social Responsibility Policy 3 PRINCIPLES
More informationAudi Network Partners. Undergraduate Programmes
Audi Network Partners Undergraduate Programmes 1 Contents 2 Introduction to Audi UK 4 The Audi family 6 Audi Network Partners Undergraduate Programme 8 The programme structure 10 Positions at Audi 12 Divisional
More informationPosition Title: Business Development Manager (BDM) Department: Business Development. Reports to: Vice President, Business Development
Position Title: Business Development Manager (BDM) Department: Business Development Reports to: Vice President, Business Development Overall Responsibilities The Business Development Manager is responsible
More informationJOB DESCRIPTION. POST: Director of Marketing POST NO: SMG-M01. SERVICE: Marketing DATE: June 2015
JOB DESCRIPTION POST: Director of Marketing POST NO: SMG-M01 SERVICE: Marketing DATE: June 2015 STARTING DATE: As soon as possible SALARY RANGE: Six point scale on management range HOURS: Full time INDEFINITE/FIED
More information:-) Doing the right thing Starts with reading the right thing. Philips General Business Principles, your guide to acting with integrity
General Business Principles Doing the right thing Starts with reading the right thing :-) Philips General Business Principles, your guide to acting with integrity pww.gbp.philips.com June 2014 We re on
More informationHUMAN RESOURCE SOLUTIONS. Your Success is our Business HUMAN RESOURCE COMPANY PROFILE SOLUTIONS
Your Success is our Business COMPANY PROFILE ABOUT AIR KINGS Air Kings Private Limited is a Human Resource Solutions that has grown a remarkable reputation for being the best and has worked with some of
More informationBEST PRACTICES CATALOGUE
1. BEST PRACTICES at ORLEN Upstream ORLEN Upstream conducts every stage of its activity by the principles of sustainable development and Corporate Social Responsibility. Representing the biggest company
More informationJob Description. Essential Duties and Responsibilities include the following. Other duties may be assigned.
Job Description Job Title: FLSA Status: Exempt Level: 1 Department: Technical Reports To: Help Desk Supervisor Date: February 2012 Overview: River Run is seeking to hire a full-time to assist with the
More informationMS National Centre, Cricklewood, London
Job Title: Location: Reports to: Branch Accountant MS National Centre, Cricklewood, London Senior Divisional Accountant Introduction to MS Society The MS Society is the UK s leading MS charity. Since 1953,
More informationCAMUS GROUP CODE OF ETHICS
CAMUS GROUP CODE OF ETHICS THE LETTER OF THE PRESIDENT In an ever more global commercial context, our group must develop its activities and geographical presence with, as a consequence, a growing division
More informationTransport for London. Code of Conduct MAYOR OF LONDON
Transport for London Code of Conduct Effective from 1 October 2008 MAYOR OF LONDON Transport for London This Code of Conduct describes TfL s ethical values and vision and sets out the behaviour that is
More information2015 19 Strategic Plan
2015 19 Strategic Plan humanservices.gov.au The strategic plan outlines our vision, mission, strategic themes and strategic priorities. 2 Strategic Plan 2015 19 Table of Contents Message from the Secretary
More informationJOB PROFILE Head of Marketing & Communications
JOB PROFILE JOB PROFILE Head of Marketing & Communications JOB TITLE: LOCATION: REPORTING TO: DIRECT REPORTS: Head of Marketing & Communications Bradbury Centre, North Shields Deputy Chief Executive Marketing
More informationHEC Paris MBA Interview selection sample questions STRENGTHS AND WEAKNESSES ACHIEVEMENTS GOALS AND OBJECTIVES
HEC Paris MBA Interview selection sample questions STRENGTHS AND WEAKNESSES If I could only choose one candidate, why should I choose you over the rest? Compare your outside activities to your work activities?
More information1983, 1993, 2003 Mars, Incorporated Printed on environmentally friendly paper, 100% chlorine free in manufacture
1983, 1993, 2003 Mars, Incorporated Printed on environmentally friendly paper, 100% chlorine free in manufacture Mars, Incorporated The Five Principles of Mars Quality Responsibility Mutuality Efficiency
More informationThe role of Head of HR
The role of Head of HR Brook is looking to appoint its first permanent Head of Human Resources as part of the final stages of merging into single, unified organisation. This role will develop an ongoing
More informationChief Information Security Officer
Principles Vision Purpose Statement Chief Information Security Officer healthalliance Purpose, Vision and Principles healthalliance provides shared services to benefit NZ health organisations. We will
More informationCompliance Management System
Compliance Management System Compliance Management System Content 1 Opening Remarks from Management Board... 1 2 Introduction... 2 3 Elements of the Compliance Management System (CMS)... 3 4 Goals and
More informationAT&T s Code of Business Conduct
August 2015 AT&T s Code of Business Conduct To All AT&T Employees Worldwide: The most basic commitment we make to our customers, our shareholders, and each other is to always conduct ourselves in an ethical
More informationCORPORATE ETHICS CODE of JSC TransContainer
Annex 4 APPROVED by resolution of the Board of Directors of JSC TransContainer (Minutes No. 41) dated May 18, 2009 Chairman of the Board of Directors D.K. Novikov CORPORATE ETHICS CODE of JSC TransContainer
More informationLeadership in public education
Leadership in public education Policy direction overview Discussion paper three Great educational leaders transform the lives of young people and enrich our whole community. They are the exceptional men
More informationDrawn up by the Board of Management on 26 October 2015 and approved by the Supervisory Board on 2 November 2015. Effective as of 1 January 2016.
Code of Conduct Drawn up by the Board of Management on 26 October 2015 and approved by the Supervisory Board on 2 November 2015. Effective as of 1 January 2016. Introduction The mission of Vastned Retail
More informationCreating value added. As the best financial services provider for our customers and dealers.
Creating value added. As the best financial services provider for our customers and dealers. Daimler Financial Services AG 10875 Berlin, Germany www.daimler-financialservices.com A Daimler Company Daimler
More informationDirector of Strategic Planning and Finance
Ashcroft International Business School Job Description Job Title: Grade: Work Base: Hours of Work: Responsible to: Responsible for: Relationships and Contacts: Director of Strategic Planning and Finance
More informationLesson 1. Assessing the Marketplace
Assessing the Marketplace Your first lesson consists of four assignments that cover the first four chapters. These assignments provide a useful overview of the contemporary marketing environment and all
More informationHow To Be A Supply Management Professional
PRINCIPLES AND STANDARDS OF ETHICAL SUPPLY MANAGEMENT CONDUCT WITH GUIDELINES Published by: Institute for Supply Management, Inc. Thomas Derry, Chief Executive Officer 2014 Institute for Supply Management
More informationAll available Global Online MBA routes have a set of core modules required to be completed in order to achieve an MBA. Those modules are:
All available Global Online MBA routes have a set of core modules required to be completed in order to achieve an MBA. Those modules are: Management and Organizational Change (P.4) Leading Strategic Decision
More informationCustomer Experience Strategy
Customer Experience Strategy 2012 2017 Strategy owner: Executive Director Customer Services Customer Experience Strategy Feb 2013 v1.2 1 Defining and implementing a new Customer Experience strategy The
More informationHOW TO BE BRAVE IN A WORLD OF RISK
HOW TO BE BRAVE IN A WORLD OF RISK OUR TAKING PHILOSOPHY RISK ONFOR A CHANGING WORLD Sometimes people confuse managing risk with eliminating risk. This often results in new ways of working being stifled
More informationUNIVERSITY OF MIAMI SCHOOL OF BUSINESS ADMINISTRATION MISSION, VISION & STRATEGIC PRIORITIES. Approved by SBA General Faculty (April 2012)
UNIVERSITY OF MIAMI SCHOOL OF BUSINESS ADMINISTRATION MISSION, VISION & STRATEGIC PRIORITIES Approved by SBA General Faculty (April 2012) Introduction In 1926, we embarked on a noble experiment the creation
More informationSuccess stories don t just happen. They are made. Your first step on a management career path: The Junior Managers Program
Success stories don t just happen. They are made. Your first step on a management career path: The Junior Managers Program Junior Managers Program A good start to your international career. Bosch is more
More informationA brand driven by passion
Hello & Welcome ... to Our Universe We bring love to the business, We are proud to present you a unique brand that drives high performance acoustic products for ultimate ambiances design. A brand driven
More informationOnline Accounting Software CUSTOMER SERVICE GUIDE
Online Accounting Software CUSTOMER SERVICE GUIDE Why you need to think about customer service Without customers you don t have a business it s as simple as that. Good customer service is absolutely essential
More informationOur Code of Ethical Behavior
Our Code of Ethical Behavior GMAC Origin and Purpose The Graduate Management Admission Council GMAC traces its origins to 1953, when a group of nine business schools recognized the need for an assessment
More informationPLAN YOUR CAREER. Horizon Career Centre CONTENT
Horizon Career Centre Here at the AASW Horizon Career Centre we want to encourage you to develop clarity around your purpose in social work. Plan Your Career was developed to help you articulate your values
More informationAll available Global Online MBA routes have a set of core modules required to be completed in order to achieve an MBA.
All available Global Online MBA routes have a set of core modules required to be completed in order to achieve an MBA. Those modules are: Building High Performance Organisations Management and Organisational
More informationA Community of Exceptional Nurses
Product #001001 Rev 9/14 A Community of Exceptional Nurses Connecting YOU to solutions YOU are an inspiration... to your patients who need the most care, who are in the most pain, with whom you experience
More informationYIT Business Principles
YIT Business Principles Contents 1 Mission, vision and values the basis of YIT s way of working 4 2 YIT Leadership Principles 6 3 YIT s relationship with its stakeholders 8 3.1 Relationship with YIT s
More informationNASFAA s Statement of Ethical Principles and Code of Conduct for Institutional Financial Aid Professionals
NASFAA s Statement of Ethical Principles and Code of Conduct for Institutional Financial Aid Professionals NASFAA Mission Statement The National Association of Student Financial Aid Administrators (NASFAA)
More informationSCDLMCA2 Lead and manage change within care services
Overview This standard identifies the requirements associated with leading and managing change within care services. It includes the implementation of a shared vision for the service provision and using
More informationVision Company Goals Philosophy Leadership principles How we treat one another. Our mission statement
Vision Company Goals Philosophy Leadership principles How we treat one another Our mission statement And so we are astonished to discover that there are mysterious circumstances which stimulate us. We
More informationCOMPANY PROFILE 2016. At WCS, we strive not just for client satisfaction, but for client delight. www.whitecloudsstudio.com
COMPNY PROFILE 2016 t WCS, we strive not just for client satisfaction, but for client delight. www.whitecloudsstudio.com Introduction PGE OF CONTENTS We believe that passion needs to be backed by action.
More informationThe parents guide to nursing degrees and careers
For general undergraduate enquiries please contact: The Enquiry Centre t: +44 (0)115 951 5559 e: undergraduate-enquiries@nottingham.ac.uk w: faqs The parents guide to nursing degrees and careers Contents
More informationYOUR LUV4 MARKETING BUSINESS
YOUR LUV4 MARKETING BUSINESS Accelerating YOUR Clients Business Growth Through Online Marketing CONTACT ww w.luv4marketing.com info@ luv4marketing.com UK - +44 (0) 1949 833014 US - +1 (702) 439 0025 INDEX
More informationWealth management. Delivered with heart. Structured financial advice, delivering performance. Always.
Wealth management. Delivered with heart. Structured financial advice, delivering performance. Always. Focused on your financial wellbeing. Whether you re an entrepreneur selling your business, senior executive
More informationOMRON Corporate Governance Policies
This document has been translated from the Japanese original for reference purposes only. Where there are any discrepancies between the Japanese original and the translated document, the original Japanese
More informationBlack Hawk County Employee Performance Evaluation
Black Hawk County Employee Performance Evaluation Employee : Supervisor: Title: Program Manager School Nursing Dept: Health Dept Title: Evaluation Period: From: To Due Date: Black Hawk County Governing
More informationHR and Recruiting Stats That Make You Think. A Statistical Reference Guide for Talent Acquisition Professionals
50 HR and Recruiting Stats That Make You Think Introduction Employer branding, employee engagement, social recruiting, transparency and Millennials are among the most important trends and topics impacting
More informationGood Corporate Governance and Ethics Code Thai Airways International Public Company Limted
12 Thai Airways International Public Company Limted CONTENT Announcement of THAI 2 PART 1: General Provision 3 Article 1. Definition 3 Article 2. Vision 3 Article 3. Culture of Organization 3 Article 4.
More informationBoard Charter. May 2014
May 2014 Document History and Version Control Document History Document Title: Board Charter Document Type: Charter Owner: Board [Company Secretary] Description of content: Corporate Governance practices
More information2013-2015 INFORMATION
2013-2015 INFORMATION TECHNOLOGY DEPARTMENT STRATEGICTRATEGIC PLANLAN www.nd.gov/itd OUR MISSIONISSION To provide leadership and knowledge to assist our customers in achieving their mission through the
More informationManage our corporate governance practices effectively and efficiently ensuring Country Care service and supports are person centred
Introduction Country Care s Customer Service Charter represents our vision and values and sets out what our service users can expect from Country Care when they select us to provide their service. Country
More informationWelcome to ERGO Insurance Group
Welcome to ERGO Insurance Group If people are looking for protection or provision, we almost certainly have a suitable solution in our wide-ranging portfolio. Above all, however, we are on hand to answer
More informationPrinciples, convictions and basic values for Stena AB
Principles, convictions and basic values for Stena AB Dan Sten Olsson 2014 Seventh edition Business idea By using our competence in, above all, service, trading and ships, to make money in the business
More informationPHILIPPINE LONG DISTANCE TELEPHONE COMPANY CODE OF BUSINESS CONDUCT AND ETHICS
PHILIPPINE LONG DISTANCE TELEPHONE COMPANY CODE OF BUSINESS CONDUCT AND ETHICS Philippine Long Distance Telephone Company ( PLDT or the Company ) is dedicated to doing business in accordance with the highest
More informationEmployee Engagement best practice examples Premier Inn Sun Microsystems
Employee Engagement best practice examples Premier Inn Sun Microsystems BSkyB L&Q Kings Lynn & Norfolk Borough Council J Sainsbury Centrica Timberland SouthWest Airlines Nationwide Camelot KPMG W L Gore
More informationAB Volvo, 405 08 Göteborg, Sweden. Ref No 953810003, August 2009. The Volvo Way
AB Volvo, 405 08 Göteborg, Sweden Ref No 953810003, August 2009 The Volvo Way index Preface Our mission Customers first Customer focus Clear objectives Quality, safety, environmental care Continuous improvements
More informationCode of Conduct for Directors Electricity Generating Public Company Limited Group
Code of Conduct for Directors Electricity Generating Public Company Limited Group CONTENT PAGE NO. 1. MESSAGE FROM THE CHAIRMAN 2 2. GUIDING PRINCIPLES 3 3. DIRECTORS CODE OF CONDUCT 5 4. DIRECTORS COMMITMENT
More informationCODE OF ETHICS AND PROFESSIONAL CONDUCT. indracompany.com
CODE OF ETHICS AND PROFESSIONAL CONDUCT indracompany.com CODE OF ETHICS AND PROFESSIONAL CONDUCT Ever since this business project was born, Indra has shown its commitment towards integrity and professionalism
More informationDublin Institute of Technology Human Resources. HUMAN RESOURCE STRATEGY 2011 to 2014
Dublin Institute of Technology Human Resources HUMAN RESOURCE STRATEGY 2011 to 2014 1. Introduction 1.1. Organisation of DIT The White Paper on the organisation of DIT adopted by Governing Body on the
More informationINTEGRITY IN ACTION - HEALTH CARE COMPLIANCE
A PASSION FOR INTEGRITY INTEGRITY IN ACTION - HEALTH CARE COMPLIANCE HEALTH CARE COMPLIANCE IS EVERYONE S RESPONSIBILITY DePuy Synthes is known the world over for innovative, life enhancing orthopedic
More informationCustomer Service. 1 Good Practice Guide
Customer Service 1 Good Practice Guide Contents Photography by OzShots Foreword 3 The application of this guide to employees in the public service 4 Core principles of customer service 4 Leading and modelling
More informationCorporate Governance Report (Part of the Management Report) Responsible, transparent and value-enhancing corporate governance
COR PORATE GOVERNANC E Corporate Governance Report Remuneration Report Structure and Business Activities Executive Bodies 131 Corporate Governance Report (Part of the Management Report) Responsible, transparent
More informationD 1. Working with people Develop productive working relationships with colleagues. Unit Summary. effective performance.
1 Develop productive working relationships with colleagues Unit Summary What is the unit about? This unit is about developing working relationships with colleagues, within your own organisation and within
More informationPosition Director of Business Resources and Solutions Grade 7 Department & Location
Position Director of Business Resources and Solutions Grade 7 Department & Location International Headquarters, Woking, UK or other appropriate location Date November 2015 Reports to CEO (position): Purpose:
More informationJOB DESCRIPTION. Chief Nurse
JOB DESCRIPTION Chief Nurse Post: Band: Division: Department: Responsible to: Responsible for: Chief Nurse Executive Director Trust Services Trust Headquarters Chief Executive Deputy Chief Nurse Head of
More informationDECIDING WHAT MATTERS
DECIDING WHAT MATTERS The BDO Code of Ethics Because people matter. DECIDING WHAT MATTERS The BDO Code of Ethics BECAUSE PEOPLE MATTER. Integrity and social responsibility are essential principles in today
More informationHORIZON OIL LIMITED (ABN: 51 009 799 455)
HORIZON OIL LIMITED (ABN: 51 009 799 455) CORPORATE CODE OF CONDUCT Corporate code of conduct Page 1 of 7 1 Introduction This is the corporate code of conduct ( Code ) for Horizon Oil Limited ( Horizon
More informationRaise Your Voice, Raise Your Skills
ASHHRA s Initiative Raise Your Voice, Raise Your Skills Tool 00 Please fax d Tool to ASHHRA at --77 Attn: Jamie Macander ASHHRA s Initiative Raise Your Voice, Raise Your Skills Introduction Changes are
More information