The Health and Safety Executive (HSE) has provided Guidance to help employers select an appropriate training organisation / route.

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1 First Aid Training with City College Plymouth By selecting City College Plymouth as your first aid training provider, you will ensure that your first aiders are well trained and competent. City College Plymouth is able to demonstrate its competence to deliver first aid training and that it has the necessary quality assurance systems in place. The Health and Safety Executive (HSE) has provided Guidance to help employers select an appropriate training organisation / route. The Guidance is available at It does not promote, recommend or support any particular route to delivery. First aid training providers can offer:- regulated qualifications; or operate under voluntary accreditation schemes (including trade / industry bodies); or operate independently of any such accreditation scheme City College Plymouth offers a regulated qualification via the awarding organisation The Chartered Institute of Environmental Health (CIEH), and an independent City College Plymouth certificated course. First aid regulation changes On 1 October 2013 the Health & Safety (First Aid Regulations) 1981 were amended removing the requirement for HSE to approve first aid training and regulations. Employers now have the flexibility to manage their first aid at work provision. Due diligence: The importance of choosing the right first aid training provider Employers must be satisfied that their training provider is competent in first aid delivery and assessment and has the necessary quality assurance processes in place. What should due diligence of a training provider include? When undertaking due diligence of a training provider, there are several things to consider. The HSE Guidance provides advice on the selection of first aid training providers and includes the following checklist for evaluating competence:-

2 HSE requirement Does City College Plymouth meet this requirement? Trainers and Assessors Do the trainers / assessors have a current FAW certificate or qualify for an exemption? Yes. All of our trainers are First Aid at Work qualified Do the trainers / assessors have an appropriate teaching / training / assessing qualification? Yes. All of our trainers are qualified and hold a recognised level 3 or above, teaching / training / assessing qualification Quality Assurance Does the provider have a documented quality assurance plan designating an individual to take responsibility for quality assurance, including assessment of the performance of trainers / assessors at least annually? Yes. City College Plymouth has a stringent and robust quality assurance system documented and in place. Does the designated person have a current FAW certificate or qualify for an exemption? Yes. Our Quality Assurance team are First Aid at Work qualified Does the designated person have an assessing / verifying qualification? Yes. Our Quality Assurance team are qualified and hold relevant level 4 qualifications. Is there a documented course evaluation procedure? Yes. City College Plymouth has a rigorous procedure for the evaluation of all of our courses documented and in place. Is there a documented complaints procedure? Yes. City College Plymouth takes any and all complaints very seriously. Our procedure is available on request.

3 Teaching currently accepted first aid practice Is First Aid at Work and Emergency First Aid at Work taught in accordance with current guidelines on adult basic life support published by the Resuscitation Council (UK), and for other aspects of first aid, in accordance with current guidelines published by the Voluntary Aid Societies or other published guidelines that are supported by a responsible body of medical opinion? Yes. All City College Plymouth first aid courses are taught in accordance with current guidelines from the Resuscitation Council (UK), the Voluntary Aid Societies (VAS) manual, and other acceptable published guidelines. Training Syllabus Does the course content adequately meet the needs of your workplace as indicated by your first aid needs assessment? Yes. City College Plymouth will work with you, if required, to ensure that the training we give will meet all of your identified first aid needs. For First Aid at Work course, does the syllabus include all the required topics set by the HSE and does the course last at least 18 training and assessment contact hours, over three days? Yes. Course content included, see appendix 2 and please contact us for any further details or information you may require. For the First Aid at Work Requalification course, does the syllabus include all the required topics set by the HSE and does the course last at least 12 training and assessment contact hours over two days? Yes. Course content included, see appendix 2 and please contact us for any further details or information you may require. For the Emergency First Aid at Work course, does the syllabus include all the required topics set by the HSE and does the course last at least six training and assessment contact hours, over one day? Yes. Course content included see appendix 1 and please contact us for any further details or information you may require.

4 Certificates Do the certificates issued to students assessed as competent include: The name of the training organisation? The title of the qualification? Reference to the Health & Safety (First Aid) Regulations 1981? The date of issue? Confirmation the certificate is valid for three years? Yes. City College Plymouth certificates meet all of the requirements set by the Health and Safety Executive. If training is neither First Aid at Work nor Emergency First Aid at Work, the certificate should also list the learning outcomes of the syllabus on which candidates have been assessed. If we bespoke course content for you all learning outcomes will be listed on the reverse of your certificate When you choose to train with City College Plymouth you re in safe hands! The College prides itself on its trainers, training facilities and training equipment. In line with all current guidance and recommendations our class size to trainer ratio never exceeds 12:1, although we can accommodate larger groups should you require it. Please contact us to discuss your needs. We offer support, and make reasonable adjustments to accommodate the needs of individual learners who may have a physical disability or learning difficulty. Please communicate these needs to us as soon as you can to enable us to make adequate provision, and to ensure an enjoyable learning experience! We recognise that it isn t always convenient to release people from the workplace on consecutive days in one working week. With this in mind, we aim to run our courses over a period that suits you and your organisation, even if it s during the evening or at weekends. Or, if you prefer we ll come to you and deliver training at your premises discussion may be needed to ensure that your facilities are appropriate.

5 Appendix 1 Content of EFAW course Emergency First Aid at Work (one day course) On completion of this course the successful learner will be able to: Understand the role of the first aider, including reference to: The importance of preventing cross infection The need for recording incidents and actions Use of available equipment Assess the situation and circumstances in order to act safely, promptly and effectively in an emergency Administer first aid to a casualty who is unconscious (including seizure) Administer cardio-pulmonary resuscitation (CPR) Administer first aid to a casualty who is choking Administer first aid to a casualty who is wounded and bleeding Administer first aid to a casualty who is suffering from shock Provide appropriate first aid for minor injuries (including small cuts, grazes and bruises, minor burns and scalds, small splinters) Appendix 2 Content of FAW / FAW Requalification course First Aid at Work (three day course) and First Aid at Work Requalification (two day course) On completion of either FAW or FAW requalification course, the successful learner will have satisfactorily demonstrated competence in all of the subject areas outlined in the EFAW course syllabus (above) and will also be able to Administer first aid to a casualty with: Injuries to bones, muscles and joints, including suspected spinal injuries Serious head injuries Bleeding minor and severe Fainting Chest injuries Burns and scalds Eye injuries Sudden poisoning Anaphylactic shock (severe allergic reaction) Recognise the presence of major illness and provide appropriate first aid for Chest pain (including heart attack / angina)

6 Stroke Seizures (including epilepsy) Breathing difficulties (including asthma) Diabetes (low blood sugar) People attending our First Aid courses are trained and assessed by expert trainers / assessors whilst the course is progressing. Assessment takes place through observation of practical skills along with some written exercises. City College Plymouth will always make any reasonable adjustments that you may require if a support need is declared / identified. Certificates are issued on successful completion of our courses. These are valid for a period of 3 years. We recommend that you update your skills yearly by attending our half day annual update course. Contact details shortcourseprogramme@cityplym.ac.uk agunning@cityplym.ac.uk