PROPOSAL FOR PROVISION OF TRAINING SERVICES

Transcription

1 PROPOSAL FOR PROVISION OF TRAINING SERVICES Cerebral Palsy League Apply First Aid, CPR, Asthma, anaphylaxis 28 October 2013 Attention: Title: Proposal No: Robin Cort WHS Manager Apply First Aid, CPR, Asthma and Anaphylaxis This copy is for: Client Australia Wide First Aid

2 Table of Contents Table of Contents... 2 Australia Wide First Aid... 2 Mission Statement... 3 Quality of Content... 3 Our Trainers... 3 Flexible delivery... 3 Solution Development... 4 Contextualisation of Content... 4 Training Delivery... 4 Trainer Commitment... 4 Training Objectives for Cerebral Palsy League... 5 Staff Benefits... 5 Cerebral Palsy League Benefits... 5 Course Outlines... 6 Award and Renewal... 6 No Homework... 7 Accreditation and Professional Development... 7 No Pre-Requisites... 7 Assessment... 7 Learning Support... 8 Training contents... 8 Working knowledge of... 8 First Aid management of:... 8 Handling social/legal matters:... 9 Training Delivery... 9 Pricing Payment Terms Australia Wide First Aid 2 P a g e

3 Australia Wide First Aid (AWFA) is a nationally registered training organisation with a commitment to flexible, adaptive and experiential training. Established in 1999, AWFA has built long term relationships with over 1200 employers across 35 industry sectors and has since developed a reputation as one of the nation s most successful and progressive First Aid training providers. Our operation is underpinned by a willingness to understand your requirements and tailor an appropriate program. As an RTO we have met the government requirements that are associated with the Australian Quality Framework. As a private provider, AWFA acknowledges the importance of matching training material with job relevance. This relevance is fundamental to our training programs and the commitment to applied knowledge has enabled AWFA to become leaders in the field of workplace training. We understand the importance of competency-based learning used in conjunction with theory and practice. Competency based learning is an ideal tool for staff working within your organization enabling the learning process to become more interactive, efficient and relative to their careers. Mission Statement AWFA is an industry leader by providing quality, flexible and innovative training that is tailored to the client s needs. Training is outcome driven with an aim to advance the skills and knowledge of the clients we serve. Our team takes pride in their contribution to the ongoing commercial success of our company Quality of Content Based on the university model of resource development, our training materials are cutting edge with the most up to date learning strategies and content. We are one of the few RTO s to employ a full time resource development team who incorporate objective outcomes, required skill/competencies and skill gap assessments relevant to your industry. Our content strictly conforms to the Australian Skills Quality Authority (ASQA) standards and is continuously updated to ensure you have access to only the latest resources and training techniques. Additionally, AWFA conducts monthly quality audits Australia Wide to ensure we maintain the highest standards of training delivery. Our Trainers To ensure consistent delivery of high standard programs, AWFA employ trainers who share our commitment to meeting your operational objectives, but more importantly educating every person in saving lives. As an internal Quality Assurance requirement, all facilitators have full qualifications in their field of expertise along with a minimum 5 years industry experience. As such, our trainers play an integral role in the stability of our programs, and provide experiential facilitation. Our First Aid programs incorporate activities that allow discovery instead of researching or being told what needs to be learned. Flexible delivery In a service driven market place, we understand that the implementation of learning programs with minimal impact on staff down times is paramount to our corporate client s operational needs. AWFA trainers conduct courses day or evening, group or individual, onsite at your workplace or at one of our community training facilities. AWFA will contact all individual Cerebral Palsy League employees who require CPR recertification or an Apply First Aid Course to ensure their certification is up to date and in line with the Australia Resucitaion Council guidelines. 3 P a g e

4 Solution Development AWFA endeavors to form a close working relationship with all its clients. We are committed to working with your organisation to identify key areas of efficiency improvement. The AWFA approach to solution development is strongly outcome driven and our programs are structured to achieve these outcomes. Over the past 9 years our ability to build long term relationships has depended on our commitment to the needs of our clients. Contextualisation of Content Our resource development team can partner with all key stakeholders within your organisation to include your own workplace policies, procedures and training material into the course content. The resultant benefit is a tailored training system which can be applied across your entire company. Training can be tailored specifically to your workplace environment and includes instruction relating to anticipated risks, hazards & injuries. Training Delivery The fundamental reason for our company s success is the quality of training we provide employees. AWFA provides a training program that addresses individual learning capacities and backgrounds. Our teams of dedicated trainers are willing to implement a wide variety of learning applications to ensure all participants have an opportunity to improve their skills and competencies. Depending on the nature of the program, our courses are typically delivered via combination learning and assessment strategies, these include Face to face trainer led theory classes Practical sessions/simulations Observations Assessment tasks AWFA will contact all individual Cerebral Palsy League employees who require CPR re-certification or an Apply First Aid Course to ensure their certification is up to date and in line with the Australia Resuscitation Council guidelines. Trainer Commitment AWFA trainers are committed to delivering quality training and are supported by a proactive internal network. In order to gain maximum benefit from the sessions, we endeavor to match our facilitators to your staff s culture. We also understand that a learning environment provides an excellent forum to observe your staff s strengths and weaknesses. As such, our trainers can provide management with performance feedback at completion of the course. Our trainers are available outside scheduled workshop times for staff assistance and we set a service level expectation for queries to be responded to within 24hrs. As assessments form an integral part of the program, our trainers provide a 7 day turnaround on project/assignment marking. In line with our continuous development policy, AWFA appreciates the value of feedback from participants in our courses. Currently, participant surveys are conducted every three months aimed at gauging quality of content, presenter s knowledge, delivery, standard of equipment. As part of their employment agreement with AWFA, all trainers must undertake regular professional development to ensure their skills are up to date with Australian National Training Authority guidelines. 4 P a g e

5 Training Objectives for Cerebral Palsy League To ensure all Cerebral Palsy League employees are current with their First Aid, CPR, Asthma, Anaphylaxis qualifications in line with the Australian Resuscitation Council and Australian Children's Education and Care Quality Authority (ACECQA) Improved productivity levels via increased skill levels of associated members Promotes a positive development culture of continuous improvement Allows your institute to remain competitive in a changing marketplace Staff Benefits Opportunity to lead to a Nationally accredited qualification Equips staff with new skills which increase job diversity There's no need to complete pre-course homework or online questionnaires AWFA will contact individual employees (with their permission) to coordinate and book training Equips staff with tools for future career progression Receive automatic renewal reminders to ensure your staff s skills are current and in line with the Australian Resuscitation Council and the Australian Children's Education and Care Quality Authority (ACECQA) guidelines Industry updates through our AWFA newsletters Cerebral Palsy League Benefits Equip your employees with new skills which increase job diversity and satisfaction AWFA will contact individual Cerebral Palsy League employees (with their permission) to coordinate and book training (therefore taking away the administrative workload) Cerebral Palsy League employees will receive automatic renewal reminders ensuring they maintain currency with the Australian Resuscitation Council and the Australian Children's Education and Care Quality Authority (ACECQA) guidelines Industry updates through our AWFA newsletters Dedicated Account Manager for all bookings 5 P a g e

6 Course Outlines Apply First Aid including CPR Apply First Aid is the minimum requirement for Workplace First Aid compliance. Attend our straightforward seven (7) hour course and receive your first aid certificate the same day. Australia Wide First Aid is a Registered Training Organisation so you can be assured that your training is nationally recognised. There's no need to complete pre-course homework or online time, everything you need is covered in the one day course. The Apply First Aid unit of competency describes the skills and knowledge required to provide First Aid response, life support, management of casualty(s), the incident and other first aiders until medical or other assistance arrives. Award and Renewal Your Statement of Attainment will certify that you have been trained in Apply First Aid HLTFA311A, which encompasses the contents of Perform CPR HLTCPR211A and Provide Basic Emergency Life Support HLTFA211A. The Apply First Aid certificate is valid for three (3) years, provided that the Perform CPR component is updated annually. This is in line with the Australian Resuscitation Council guidelines. Attend our CPR only courses to maintain your annual CPR certification. We can remind you when your renewal is due and our courses run seven (7) days a week, so there's no reason for your qualifications to lapse. Emergency Management of Asthma & First Aid Management of Anaphylaxis This course covers the knowledge and skills to recognise the clinical manifestations of asthma and identify and respond to an asthma emergency. This course provides the skills and knowledge necessary to recognise, treat and manage a severe life threatening allergic reaction (anaphylaxis) and the use of an adrenaline auto injector. Learn the facts about the symptoms and triggers of an asthma attack. Learn about the different classes of Asthma medication and the devices used to administer them. You will also receive materials to guide you in delivering asthma first aid and gain an understanding of workplace specific circumstances. Award and Renewal Your Statement of Attainment will certify that you have been trained in Emergency Management of Asthma in the workplace 2204VIC and First Aid Management of Anaphylaxis 22099VIC. The Asthma and Anaphylaxis certificate is valid for three (3) years. This course is recognised by the Australian Children's Education and Care Quality Authority (ACECQA) as fulfilling the requirements for Asthma and Anaphylaxis training. Attend our asthma and Anaphylaxis courses to maintain certification. We can remind you when your renewal is due, so there's no reason for your qualifications to lapse. 6 P a g e

7 No Homework There's no need to complete pre-course homework either online or written workbooks. Everything you need is covered in the one day course. Every participant receives access to our online manual as a reference material for personal study and reference. This manual doesn't form part of the course work, so there's no need to print it and bring it to the course. Accreditation and Professional Recognition Does your employer or Professional Body require you to maintain First Aid certification? Then this is the right course for you. Our course is the minimum First Aid qualification as listed in the Workplace Health and Safety Regulations and often a prerequisite for Profession registration. We run courses seven (7) days a week, so there'll always be a course on when you need it. There's no need to delay work or miss out on a new opportunity for lack of a first aid certificate. Royal College of Nursing, Australia (RCNA) 7 CNE points Our course is also recognised Professional Development in many industries. This workshop has been endorsed by Royal College of Nursing, Australia, according to approved criteria. Attendance attracts 7 RCNA Continuing Nurse Education (CNE) points as part of RCNA's Life Long Learning Program (3LP)". Royal Australian College of General Practitioners (RACGP) 40 Category 1 points This activity has been approved by the RACGP QI&CPD Program. Attendees can claim a total of 40 Category 1 Points (Activity: ) Exercise and Sports Science Australia (ESSA) 6 CPD points The ESSA Continuing Education Committee certifies that this continuing education offering meets the criteria for 3 Continuing Professional Development (CPD) Points Building and Construction Industry Training Fund (BCITF) Rebates up to 70% The BCITF provide funding support for those in the Building and Construction Industry in Western Australia to upgrade or maintain their skills. Eligible workers and employers in the Building and Construction industry can claim a rebate of 70% for the cost of their first aid training. on Alternatively, visit the BCITF website for full details. No Pre-Requisites The Apply First Aid (formerly known as Senior First Aid) course is competency based training and does not require any previous training or qualifications. Anyone can enroll in our course regardless of your level of experience. Assessment Australia Wide First Aid believes in providing all attendees with hands on training experience. This course is competency based, and it is important that each student demonstrate his or her understanding of basic first aid. Our assessment is progressive through the course and involves a mix of multiple choice questionnaires, role-play and physical demonstration. 7 P a g e

8 Learning Support Our trainers are happy to assist anyone requiring learning support. Please let us know when booking your course should you require additional Learning Support. Training contents The Apply First Aid course (also known as Senior First Aid or Level 2 Workplace First Aid) complies with the Australian Resuscitation Council (ARC) Guidelines relating to the provision of first aid. Below is a list of the topics and skills covered in our comprehensive one day course. Working knowledge of: What are the basic ethics and theory involved in first aid practice What are the measures that need to be taken to effectively deal with issues concerning major or minor injury and illnesses What are the most important management steps that needs to be undertaken when dealing with potentially critical health conditions What is the basic health and safety knowledge required when dealing with the conditions of first aid situations What are the principles, procedures and standard precautions that need to be undertaken to control infection and its spread Master the knowledge of the Chain of survival Regulations and Definitions relating to Allergies and Anaphylaxis What skills should a First Aider possess and what limitations should they be aware of Risk Minimisation, signs and symptoms How and when an Automated External Defibrillator (AED) should be used First Aid management of: Injuries: cold and crush injuries; eye and ear injuries; head, neck and spinal injuries; minor skin injuries; needle stick injuries; soft tissue injuries including sprains, strains and dislocations Burns: Due to thermal, chemical, friction or electrical contact Environmental Impact: Hypothermia, hyperthermia, dehydration, or heat stroke Envenomation: Of snake, spider, insect and marine bites Medical conditions: Such as, cardiac conditions, epilepsy, diabetes, asthma, Anaphylaxis and other respiratory conditions. Substance Misuse: Higher intake of common drugs and alcohol, including illicit drugs Other conditions: Including, allergic reactions, bleeding, chest pain, choking/airway obstruction, fractures, near drowning, respiratory distress, seizures, shock, stroke, altered or loss of consciousness, casualty with signs of no life, excessive intake of poisoning and toxic substances (including chemical contamination) Awareness of stress manage techniques and available support 8 P a g e

9 Handling social/legal matters: First aiders duty of care Awareness of what is culturally acceptable Importance of counselling and support Maintaining confidentiality Awareness of your own skills and limitations Training Delivery Apply First Aid (inc CPR) HLTFA311A Frequency Day Session ( 7 hours ) Delivery Method Trainer facilitated sessions AWFA assessor facilitated assessment tasks Scheduling As determined by Cerebral Palsy League employees Perform CPR (Only) HLTCPR211A Frequency Day Session ( 2.5 hours ) Delivery Method Trainer facilitated sessions AWFA assessor facilitated assessment tasks Scheduling As determined by Cerebral Palsy League employees Emergency Management of Asthma 22024VIC & First Aid Management of Anaphylaxis 22099VIC Frequency Day Session ( 3 hours ) Delivery Method Trainer facilitated sessions AWFA assessor facilitated assessment tasks Scheduling As determined by Cerebral Palsy League employees 9 P a g e

10 Pricing Fee Schedule Delivery Options Venues Min 8 Max 30 Participants Apply First Aid inc (CPR) HLTFA311A AWFA Locations $85pp Perform CPR (Refresher) HLTCPR211A AWFA Locations $45pp Emergency Management of Asthma 2204VIC & First Aid Management of Anaphylaxis 22099VIC AWFA Locations $85pp Payment Terms: AWFA will invoice individual Cerebral Palsy League employee s prior training session. Payment is due within 7 days from date of invoice Payment can be made via credit/debit card, cheque, money order and EFT (Electronic Funds transfer). Notes: Certificates will be issued on successful completion of the course (on the day of training). 10 P a g e