Managing Diversity Through Standardization

Transcription

1 Business Solutions & Systems Managing Diversity Through Standardization By Gergana Bozhilova, ILM Lead October 20, 2014

2 Coca Cola Hellenic Bottling Company- Business Ø P 2 Business Solutions & Systems Source: 2013 Annual Report

3 Coca Cola Hellenic SAP Wave 2 Platform 2.1 Million CUSTOMERS ORDERS PER DAY Ø P 3 Business Solutions & Systems

4 The Challenge: Data Volume Trends and Storage Costs Growth Trends: 100% DB size increase per year Actual : 10% growth per year for the top 6 SAP systems Archiving Rollout progress : 24 out of 28 country operakons. Ø P 4

5 The Challenge: Legislative Complexity 28 COUNTRY LEGISLATIONS PLENTY OF BUSINESS REQUIREMENTS FOR TRANSPARENT, FAST AND FLEXIBLE REPORTING ON ARCHIVED DATA Ø P 5

6 The Challenge: SAP Business Process and Technical Complexity BUSINESS PROCESS COMPLEXITY: ü 7 End- to- End Process Areas (FM; PTP; MTC, CAM, FTD, RTR, Rep.); ü 43 Main Processes; ü 470 Sub- Processes; ü Unknown number of local sub- process variances; ************** INTEGRATED SAP PRODUCTIVE LANDSCAPE : ü 40 SAP Instances (ERP, BW, SCM, CRM, HR, SRM etc. clients) Ø P 6

7 Coca Cola Hellenic Approach PROCESS PEOPLE Business Solutions & Systems TECHNO LOGY ILM council; Project Team External Experts ILM Program; SequenGal Rollout; Monitoring and ReporGng; 25 PBS add- on modules for SAP ERP PBS Content Link PBS CBW NLS and PBS CBW NLS/IQ TJC AS Archiving AutomaGon Cockpit Dolphin Catch- UP Archiving Dolphin Document Navigator Ø P 7

8 ILM Council Enabler of the top-down approach OBJECTIVE Trigger business decision on archiving rules, based on data value and legislagve requirements MEMBERS Business: FINANCE, TAX, AUDIT, LEGAL + ALL END TO- END PROCESS AREAS IT: BUSINESS SYSTEMS DELIVERY FUNCTION TASKS TOP DOWN APPROACH Ø P 8

9 Project Organizational Structure ILM Program Management Team PROJECT STEERING COMMITTEE Country Expl Team Business Design Team BSS Management Team EXTERNAL PARTNER BSS Project Manager COUNTRY(S) PROJECT MANAGER(S) SAP CONSULTANTS BUSINESS PROCESS ENGINEERS SAP ADMINISTRATORS BUSINESS TEAM KEY USERS LOCAL TAX AND AUDIT Ø P 9

10 Information Life Cycle Management Program (ILM) A >> BIG & FAST GROWING STORAGES MINIMUM GROWTH OBJECTIVES B >> OTHER MID SIZE & SLOW GROWTH APPLICATION STORAGES DIAGNOSE & RESTRICT ALL STORAGES C >> LEGACY SYSTEMS OUT OF USE LEGACY SYSTEMS TERMINATION PROGRAMM PLAN: Archiving Technical Roll; Data Governance Policies; Decommissioning

11 Sequential SAP Data Archiving Rollout SAP Archiving Infrastructure Czech, Slovakia Bulgaria, Cyprus, Greece, Italy Austria, Slovenia, Hungary, Poland, Romania, Moldova Ireland, Belarus, Ukraine, Switzerland, Bosnia, Serbia, CroaGa Russia, Armenia, BalGc's Nigeria COMPLETED PROJECTS Ø P 11

12 SAP Data Archiving Project Approach MARCH 2014 MARCH 2015 PLANNING DESIGN BUILD AND TESTING Design Toll Gate: Reach agreement on the way all local legal exceptions will be technically managed Testing Toll Gate: Ensure testing has been completed GO LIVE PREPARATION Go LIve Closing TEMPLATE APPROACH STRONG BUSINESS CASE Ø P 12

13 Monitoring and Reporting KEY BUSINESS INDICATOR: DATA GROWTH PER SYSTEM REPORTING FREQUENCY MONTHLY ROUTINES AUTOMATED UNINTERRUPTED ARCHIVING EXECUTION; DAILY MONITORING OF ARCHIVNG JOBS Ø P 13

14 SAP Archive Storage Landscape ERP & CRM Business Solutions & Systems

15 SAP Archive Storage Landscape BW

16 SAP Data Archiving Scope (Objects) CRM System Business acgviges CRM_ACT_ON Sales Orders CRM_SALDOC BW System DSO DAP Info Cubes DAP PSA Tables Regular DeleGon ERP SYSTEM Business Data Object Archiving object Sales orders SD_VBAK Deliveries RV_LIKP Invoices SD_VBRK Shipments SD_VTTK LEO plans /LOT/PACK EA- CP: Archving of EmpGes Update BEV1_EMFD Financial documents FI_DOCUMNT MM- AccounGng Interface posgng data MM_ACCTIT Cost accoungng line items Cos Center CO_ITEM Cost accoungng line items Order CO_ITEM Cost accoungng line items ReconciliaGon Object CO_ITEM Business Solutions & Systems CosGng- based Profitability Analysis line items Profit Center Acctg: Actual and Plan L Material Ledger data Material Ledger documents Purchase requisigons Material document Warehouse Orders COPAA_1000 EC_PCA_ITM CO_ML_DAT CO_ML_BEL MM_EBAN MM_MATBEL RL_TA

17 CCH SAP Data Archiving Successes Success Correct Scope Business ParPcipaPon Monitoring Tools; OperaPonal RouPnes Governance model

18 CCH SAP Data Archiving Challenges Challenge Resistance Complex Technical Requirements; Audit; Operational Execution Troubleshooting Business Solutions & Systems