METRO Group. Hanjörg Lerch METRO AG CIO-Office Retail Standards and Industry Cooperation

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1 @ METRO Group The relevance of for an international retail company METRO AG 2009 Hanjörg Lerch METRO AG CIO-Office Retail Standards and Industry Cooperation

2 METRO Group at a glance. International, high-performing retailing company About 2,100 locations in 32 countries Approx. 300,000 employees from 150 nations Operational strengths of four sales divisions Focused on profitable growth as well as sustainable and consistent value enhancement 2

3 METRO Group structure. METRO AG Self-service wholesale Hypermarkets Consumer electronics stores Department stores

4 Objectives. Raise penetration up to 80% in all countries Generating synergies and economies of scale Acceleration of business processes Improvement of the process data quality

5 history. Foundation Team Definition of the process chain Launch of METRO s Web application MEC Deployment of INT AS2 Technique: Foundation Service Center Foundation Team international Foundation of European retailer community penetration Application roll out following international expansion creating an community bundling of capabilities and functionalities

6 Process chain. REMADV GDSN Master Data ORDERS INVOIC RECADV DESADV

7 Objectives. transport order arrival notice Electronic Loop logistics price and goods catalogue ordering delivery industry goods receiving invoicing retail customer credit note payment order bank MADE TO METRO Group 7 Hanjörg Lerch METRO AG 2009

8 METRO Group pillars. Classic EANCOM AS2, X400, etc. Direct communication using EANCOM External Service Provider Communication via a third party which is providing EANCOMconversions METRO Group Center Communication via a WEBinterface provided by Metro METRO Group supports several levels of communication to ensure fully integrated but also easy to implement data exchange

9 tech. platforms. Industries Inhouse Forms Service Provider - Call Center - Customer support external provider e.g. C O N V E R T E R Web (e.g. MEC) C L E A R I N G - Interfaces and conformance programming - Organization / Training EANCOM X.400 AS2 EANCOM X.400 AS2 C l e a r i n g Inhouse Retail

10 Central Data Hub. Industries Provider 3 Provider 4 Provider 1 Provider 2 Düsseldorf Central Hub Hong Kong Asia Hub Customer The data hub is used for external and internal purposes

11 Supported Countries. 28 METRO Group Countries are using the Austria 2009 Denmark Italy Slovakia 2009 Bulgaria France Netherlands Turkey Croatia Germany Romania Ukraine Czech Rep Hungary Russia Vietnam Japan India China Pakistan Greece Poland Serbia United Kingdom Belgium Morocco Portugal Spain Germany Russia Poland Turkey Romania Ukraine Germany Belgium

12 Detailed information for suppliers. /

13 Invoice

14 ECR - Paper less Invoicing Industry advantages Retail advantages fast and secure transmission less paper handling low cost No paper - printing - matching - sending Fast and secure information about Invoice discrepancies complete electronic Invoice managing No manual data capturing Less errors Automated Invoice check Reduced deviation clearing correct Information at payment order

15 Application Invoice MGP Tax Authority MMS-MD Suppliers Digital Archive FileNET or SAP-CS

16 Application Invoice MGP Invoice Manager Archive Tax Authority Dialog & Batch mode MMS-MD Suppliers Digital Archive FileNET or SAP-CS

17 Application Invoice MGP Invoice Manager Archive Tax Authority Dialog & Batch mode MMS-MD Suppliers 1 Management Digital Archive FileNET or SAP-CS

18 Application Invoice MGP Invoice Manager Archive Tax Authority Dialog & Batch mode MMS-MD Suppliers 1 Management 2 Master data SL & supplier Digital Archive FileNET or SAP-CS

19 Application Invoice MGP Invoice Manager Archive Tax Authority 3 Message (via MGS data hub) Dialog & Batch mode MMS-MD Suppliers 1 Management 2 Master data SL & supplier Digital Archive FileNET or SAP-CS

20 3 Message (via MGS data hub) Application Invoice MGP Invoice Manager Archiving FACT File with unique File-index 1st level checks Creating & Archiving of 100% FACT Image Conversion of file & Archiving of log file 4 Files Partner QES Report Images Archive Log File Tax Authority Dialog & Batch mode MMS-MD Suppliers 1 Management 2 Master data SL & supplier Digital Archive FileNET or SAP-CS

21 3 Message (via MGS data hub) Application Invoice MGP Invoice Manager Archiving FACT File with unique File-index 1st level checks Creating & Archiving of 100% FACT Image Conversion of file & Archiving of log file 4 Files Partner QES Report Images Archive Log File MGP Inhouse Overview Tax Authority Dialog & Batch mode MMS-MD Suppliers MGP Inhouse Files 5 1 Management File&Invoice overview 2 Master data SL & supplier Digital Archive FileNET or SAP-CS

22 3 Message (via MGS data hub) Application Invoice MGP Invoice Manager Archiving FACT File with unique File-index 1st level checks Creating & Archiving of 100% FACT Image Conversion of file & Archiving of log file 4 Files Partner QES Report Images Archive Log File MGP Inhouse Overview Tax Authority Dialog & Batch mode MMS-MD Suppliers MGP Inhouse Files 5 1 Management 2nd level checks File&Invoice overview 2 Master data SL & supplier 6 Batch processing Digital Archive FileNET or SAP-CS

23 3 Message (via MGS data hub) Application Invoice MGP Invoice Manager Archiving FACT File with unique File-index 1st level checks Creating & Archiving of 100% FACT Image Conversion of file & Archiving of log file 4 Files Partner QES Report Images Archive Log File MGP Inhouse Overview Tax Authority Dialog & Batch mode MMS-MD Suppliers MGP Inhouse Files 5 1 Management 2nd level checks File&Invoice overview 2 Master data SL & supplier CheckR eport 6 Batch processing Digital Archive FileNET or SAP-CS

24 3 Message (via MGS data hub) Application Invoice MGP Invoice Manager Archiving FACT File with unique File-index 1st level checks Creating & Archiving of 100% FACT Image Conversion of file & Archiving of log file 4 Files Partner QES Report Images Archive Log File MGP Inhouse Overview Tax Authority Dialog & Batch mode MMS-MD Suppliers MGP Inhouse Files 5 1 Management 2nd level checks File&Invoice overview 2 Master data SL & supplier CheckR eport 6 Batch processing COLD Image Digital Archive FileNET or SAP-CS

25 3 Message (via MGS data hub) Application Invoice MGP Invoice Manager Archiving FACT File with unique File-index 1st level checks Creating & Archiving of 100% FACT Image Conversion of file & Archiving of log file 4 Files Partner QES Report Images Archive Log File MGP Inhouse Overview IC Interface Tax Authority Dialog & Batch mode MMS-MD Suppliers MGP Inhouse Files 5 CheckR eport 1 Management 2nd level checks Batch processing File&Invoice overview 6 7 COLD Image Interface Master data SL & supplier 2 Digital Archive FileNET or SAP-CS

26 3 Message (via MGS data hub) Application Invoice MGP Invoice Manager Archiving FACT File with unique File-index 1st level checks Creating & Archiving of 100% FACT Image Conversion of file & Archiving of log file 4 Files Partner QES Report Images Archive Log File MGP Inhouse Overview IC Interface Tax Authority Dialog & Batch mode MMS-MD Suppliers MGP Inhouse Files 5 CheckR eport 1 Management 2nd level checks Batch processing File&Invoice overview 6 7 COLD Image Interface Master data SL & supplier 2 Digital Archive FileNET or SAP-CS 8

27 3 Message (via MGS data hub) Application Invoice MGP Invoice Manager Archiving FACT File with unique File-index 1st level checks Creating & Archiving of 100% FACT Image Conversion of file & Archiving of log file 4 Files Partner QES Report Images Archive Log File MGP Inhouse Overview IC Interface Tax Authority 9 Dialog & Batch mode MMS-MD Suppliers MGP Inhouse Files 5 CheckR eport 1 Management 2nd level checks Batch processing COLD Image File&Invoice overview 6 7 Interface Master data SL & supplier 2 Digital Archive FileNET or SAP-CS 8

28 INVOICE Country Report Rollout of Invoice Application MGP Germany Live 01/1989 France Live 12/2005 Belgium Live 12/2005 Hungary Live 10/2007 Russia Live 07/2009 RU Portugal Test 01/2008 Live 02/2010 Spain Test 11/2008 Live 01/2010 FR BE DE PL HU UA Turkey Poland on hold on hold PT ES TR

29 Admissible methods of invoice processing that guarantee authenticity of the origin and integrity of the contents according to EU directive EC (FACT) without additional restrictions Germany, France, Hungary Target course of EU: equal treatment of paper and with an additional invoice list (recap document) on paper Belgium with a qualified electronic signature (QES) Portugal, Spain interim solutions with original hardcopy invoices in parallel Russia, Turkey

30 Contact: Hanjörg Lerch METRO AG CIO-Office Retail Standards & Industry Cooperation Tel: +49 (211) Fax: +49 (211) Mobil: +49 (151)

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