Business Mobile Plans

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1 PRODUCT SOLUTIONS Business Mobile Plans GUERNSEY Whatever the size of your business, we can provide the ideal mobile solution for you. Our tariffs are flexible to suit all kinds of businesses and are designed to save you money. Add to that a wide range of great-value handsets and a reliable network with excellent coverage, and it s easy to see why more and more businesses are choosing to rely on us. Key features Flexible cost-effective price plans Share your minutes and high speed data 6000 texts on every plan Great value international roaming boosters Generous handset allowances or go SIM only and save up to 25%

2 Price plans Our price plans are simple and easy to understand and offer great value. Included in every plan 500MB high speed data (per user, per day) 1 5MB UK roaming data (per user, per month) 6000 texts (per user, per month) Share your minutes 2 with additional users from 4.17 per month Free to receive calls in UK & Europe 3 Calling circles for unlimited free calls between users All unused minutes rolled over for 1 month + Service Price per month Minutes 1 Business Business Business Business Business Business Business Business Business Business Business Business High speed data Having access to s, applications and web browsing is often essential for our business customers, so we ve included 500MB High Speed Downlink Package Access (HSDPA) data per day as standard on all our business plans while you re on our network. HSDPA is an advanced 3G technology which enables you to browse the web and download data at faster speeds than regular mobile internet, in some cases more than 20 times faster. Additional users Share minutes and texts between employees for greater cost-efficiency. Choose from: Smart Standard 10 Per user Share minutes texts per month 500MB high speed data per day 5 Per user Share minutes texts per month 10MB high speed data Discounts available: additional users 7.00 per user, per user Mb per day for main user and any smart additional users. 10Mb for standard additional users. Fair usage policy applies after 500Mb per person per day (10Mb per month for standard users). 2 UK, CI and Isle of Man landlines and mobiles. Excludes premium rate and non-geographic numbers. All included minutes, texts and data apply when on the Sure network only and not while roaming, unless otherwise stated. 3 Free to receive in Zones 1 and 2.

3 BlackBerry Plans - for BES 5 server / BES 7.1 and earlier handsets The following BlackBerry solutions can be added onto any of the price plans listed on page 2, giving you a complete package of calls, texts and BlackBerry data. Alternatively you can purchase them as a stand-alone service and pay for your calls and texts on a usage basis. Discounts for multiple users are also available and listed below. BlackBerry Solution Data 1-4 Users 5-9 Users 10+ Users UK 500MB per day data and when connected to the Sure network and 5MB data a month when travelling within the UK Europe 500MB per day data and when connected to the Sure network and 5MB data a month when travelling within Europe International 500MB per day data and when connected to the Sure network and 5MB data a month when connected to any of our roaming partners worldwide To check an up-to-date destination list visit the roaming pages on our website BlackBerry Plans - for BES 10/12 server / BES 10 handsets and earlier BlackBerry 10 handsets provide businesses with a fresh new interface and enhanced features. Take your pick from the latest range of BlackBerry devices and when combined with the new BlackBerry 12 server you have more control of your devices than ever before. BlackBerry 10 devices run ActiveSync which makes then an ideal out of the box device, or they can be used in conjunction with a corporate BES 12 server for extra security and manageability. Please see our BlackBerry 12 factsheet for information.

4 Roaming We have an expansive network of partners around the globe enabling your business to keep working wherever in the world you may be travelling to, and we constantly work to add new locations. To check an up-to-date destination list visit the roaming pages on our website Roaming Call and Text Booster - 5 Our NEW Roaming Call and Text Booster reduces the rates for calls and texts made when you re abroad to rates similar to what you d expect to pay while you re at home. It also makes incoming calls free to receive in Zones 1, 2 and 3. Pay 5 per month and receive discounts for calls and texts across Europe and in the most popular countries around the world (includes Australia, Bahamas, Bermuda, Canada, China, Hong Kong, Japan, New Zealand, Philippines, Singapore, South Africa, Thailand, UAE & USA). Calls to Channel Islands, Isle of Man, UK and Ireland discounted to 20p per minute Calls to the Rest of the World Zone 3 discounted to 80p per minute FREE incoming calls in Zones 1, 2 and 3 Text messages discounted to per message Please see below for a full list of countries and zones. Roaming call charges Standard Call Prices Price with 5 Call & Text Booster Zone 1 Zone 2 Zone 3 Zone 4 Zone 1 Zone 2 Zone 3 Zone 4 Calls to local, UK & Ireland 40p 60p 80p 1 20p 20p 20p 1 Calls to rest of the world 80p p 80p 80p 2 Receiving calls 30p 50p 50p 60p 0p 0p 0p 60p Sending Texts 20p 25p 25p 30p 30p Roaming Data Booster - 5 Our NEW data booster includes even greater value for money with discounts across Europe and some of the top destinations travelled to by our customers. Pay 5 per month and receive discounts when using data across Europe and our most popular Rest of the World countries (Australia, Bahamas, Bermuda, Canada, China, Hong Kong, Japan, New Zealand, Philippines, Singapore, South Africa, Thailand, UAE & USA). 50p per MB in Roaming Zone 1 (UK, Ireland, Switzerland and EU Countries) - usually 1.50 per MB 2 per MB in Roaming Zones 2 and 3 - usually 6 per MB Standard Price per MB Price with 5 Data Booster Zone 1 Zone 2 Zone 3 Zone 4 Zone 1 Zone 2 Zone 3 Zone 4 Data per MB p Roaming Zones Roaming Zone Zone 1 - EU & Switzerland (including UK & Ireland) Zone 2 - other European countries Zone 3 - popular Rest of the World countries Zone 4 - other Rest of the World countries Countries Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland & UK Albania, Andorra, Armenia, Azerbaijan, Belarus, Bosnia, Faroe Island, Georgia, Gibraltar, Iceland, Kazakhstan, Liechtenstein, Macedonia, Moldova, Monaco, Montenegro, Norway, Russia, San Marino, Serbia, Turkey, Ukraine & Vatican City Australia, Bahamas, Bermuda, Canada, China, Hong Kong, Japan, New Zealand,Philippines, Singapore, South Africa, Thailand, UAE & USA Other International destinations not already listed above.

5 Charges outside your plan For any of our plans, once you ve gone beyond your plan allowance or if you re calling destinations outside of your inclusive minutes, this is what we charge. Destination Connection fee Price per minute Local & UK mobiles and landlines NA 25p Texts (per message) NA 15p Picture messages (per message) NA 20p Data on Sure network (per MB) NA 5p Zone 1 mobiles and landlines EU & Switzerland (including UK & Ireland) Zone 2 mobiles and landlines Other European countries Zone 3 mobiles and landlines Popular Rest of the World countries Zone 4 mobiles and landlines Other Rest of the World countries 30p 50p 30p 80p Reduce call costs to international destinations If you frequently call international numbers, use one of our international boosters to reduce your costs by up to 90%. Payable monthly, they include 100 minutes and we ll alert you by text once you ve used your allocation. International European Call Booster: Pay 5 per month and receive 100 minutes to make calls to any European mobile or landline. We ll send you a message when your minutes have run out, but you can also keep track of how many minutes you have left by dialling *#400# International Worldwide Call Booster: Pay 10 per month and receive 100 minutes to make calls to any International mobile or landline. We ll send you a message when your minutes have run out, but you can also keep track of how many minutes you have left by dialling *#401# Handset discounts and SIM only options All the price plans listed in this factsheet include a handset subsidy to enable you to get free or discounted mobile handsets. Please contact your Account Manager for details. If you already have a phone and you just need a SIM or SIMs you can now get a discount based on your contract length: 15% for a 12 month contract 20% for an 18 month contract 25% for a 24 month contract More information? Contact your Account Manager or if you re not yet a customer call or

6 About Sure International A team built around you... Sure supplies telecommunication services in three major offshore jurisdictions: Guernsey, Jersey and the Isle of Man. Sure International is the corporate division of the business and specialises in offshore connectivity, enabling those companies that operate in the islands to reliably and efficiently connect and transact with their global partners. Led by Enterprise Sales Director, Jo Cox, our dedicated team of account managers look after your business 24/7, supported by technical consultants specialising in design and a service management team to ensure ongoing operational support. backed by Batelco Group Sure was recently acquired by the global telecoms company Batelco Group, a leading provider of communications products and services across 16 jurisdictions including the Middle East and North Africa. Listed on the Bahrain Bourse and with a history dating back 150 years, Batelco Group provides a stable and secure foundation from which we can continue to make significant investments in the Channel Islands and Isle of Man. Importantly, Batelco Group s values align closely with our own at Sure, focusing on the delivery of innovation, value and customer service excellence, making Batelco and Sure the perfect combination of global experience and local know-how. Information correct as at 1st September 2015 Guernsey Centenary House La Vrangue St Peter Port Guernsey GY1 2EY Jersey The Powerhouse Queens Road St Helier Jersey JE2 3AP Isle of Man 2nd Floor 14 Athol Street Douglas Isle of Man IM1 1JA

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