Analytics for Insurance Canada

Transcription

1 Organized by: Analytics for Insurance Canada Boost analytics innovation for improved pricing, risk management, fraud detectionand customer centricity P Integrate cloud services, M2M, data mining and analytics to create the ultimate insurance enterprise platform P Identify profitable customers, measure satisfaction and loyalty and drive cross/up-sell programs P Capitalize on emerging technologies to improve pool optimization, create dynamic pricing models and reduce loss and claims payout EXPERT SPEAKERS INCLUDE: Ben Kosic President & CEO CANATICS Don De la Paz Head, Insurance Information Services RBC Insurance Carl Lambert Vice President, National P&C Business Intelligence The Co-operators Hashmat Rohian AVP, R&D Data Science Aviva Canada P Encourage management by analytics to overcome departmental or product-specific views of customers, update legacy systems and reduce operating spend over the enterprise Bob Sanche Second Vice President, Actuarial Research & Development Travelers Canada P Explore external data sources to better understand customer risk, pricing, attrition and opportunities for exploring emerging markets Dennis Nilsson VP, Leader of Center of Excellence Pricing and Underwriting RSA Fast facts and figures based on our other Insurance events: Expected Attendees Networking Hours 10+ End Users 61% Key Speakers 25+ Register today! Go to:

2 Between existing internal data and the endless amount of external sources coming online, insurers are currently sitting on a gold mine of information. And the world of big data is only getting bigger as the Internet of Things captures more information and moves it from machine to machine, while constantly becoming more seamless and quick. Customer data creates the most obvious opportunity for insurers. With new analytical techniques now available to marketing teams, insurers can identify their most valuable customers and engage with them accordingly. Beyond the marketing department, there are also numerous opportunities for insurers to profit from the Big Data revolution by improving operational excellence across every line of business. Unlike other industries, analytics initiatives in insurance aren t always spearheaded by the CIO. Instead, they re overseen by lines of business - claims, underwriting and pricing. For this reason, we ve created a unique event to bring these teams together to discuss who is actually driving - and benefiting - from analytics. Over the full 2 day meeting you ll obtain critical insights from line of business leaders delivering value to their organization through the intersection of business and analytics we hope you can join us! Connect with your peers at the only Canadian custom built Insurance Analytics event focused solely on Property and Casualty. Meet leaders from: Underwriting Pricing Claims Fraud Risk Management Actuarial Research Analytics Business Intelligence Data Science Technology Operations Product Management Marketing Web/Mobile/Digital Channels Based on our previous Insurance events, you can expect to see: JOB TITLE: CHIEF/PRESIDENT/ GENERAL MANAGER 39% 20% 18% EVP/SVP/VP 23% Alesia Siuchykava Project Director FC Business Intelligence/Data Driven Business alesia@fc-bi.com See who you can meet, learn from, and forge new business relationships with: MANAGER COMPANY TYPE: END-USERS 61% DIRECTOR/ HEAD 32% OTHER 7% VENDORS/SOLUTIONS/ CONSULTANTS Media Partners:

3 Ben Kosic President & CEO CANATICS Don De la Paz Head, Insurance Information Services RBC Insurance Carl Lambert Vice President, National P&C Business Intelligence The Co-operators Hashmat Rohian AVP, R&D Data Science Aviva Canada Dennis Nilsson VP, Leader of Center of Excellence Pricing and Underwriting RSA Bob Sanche Second Vice President, Actuarial Research & Development Travelers Jamie McDougall Vice President, Personal Insurance Solutions Gore Mutual Insurance Company Gerry De Lauro SVP, Group & Affinity HUB International Limited Eugene Wen Vice President & Chief Statistician Workplace Safety and Insurance Board (WSIB) Dragos Daniel Capan Statistician Workplace Safety and Insurance Board (WSIB) Masoud Charkhabi Senior Director, Marketing Solutions & Client Offers CIBC Marcia Mowatt Senior Manager Underwriting Quality, Control, Risk,and Systems TD Insurance TD Bank Group Stephen Applebaum Principal Insurance Solutions Group Margaret Resce Milkint Managing Partner The Jacobson Group Germain Denoncourt James Barber Principal and Consulting Director Global Insurance Actuary Coefficient Actuarial Principal Information Consulting Builders Michael Cupps Senior Vice President Open Connect Cindy Maike GM of Insurance Hortonworks Reuven Shnaps Vice President of Professional Services Earnix Lawrence Sandler Senior Business Solutions Consultant BAE Systems Applied Intelligence Greg McCutcheon President Opta Information Intelligence Jerrard Gaertner Professor Canadian Association of IT Professionals Janine White VP Analytics Kanetix Richard Boire Partner Boire Filler Group (BFG) David Davidson Senior Consultant Boire Filler Group (BFG) Meet, learn from, and forge new business relationships with these speakers

4 May 11: DAY 1 CONFERENCE PROGRAM 7:30-9:00 REGISTRATION, EXHIBITION & WELCOME COFFEE 9:00-9:15 Opening remarks and Keynote on Big Data from Conference Chairman Stephen Applebaum ESTABLISHING AN ANALYTICS CULTURE Data & Information Governance Why it is organizationally imperative for the analytics driven insurer Understand how analytics has and continues to change the way insurance companies drive innovation by leveraging advancing technologies and utilizing big data, the internet of things or even developing and executing more advanced predictive / descriptive statistical models to tailor services and experiences to ensure the right value proposition is delivered to existing and prospective clients Learn to pay the right attention and allocate effort in protecting client information, not just from a technology perspective but also organizationally through processes and people Hear thoughts on why data and information governance is more important than ever as insurers continue their quest in harnessing the value of analytics Don De la Paz, Head, Insurance Information Services, RBC Insurance 9:35-9:55 Putting Advanced Analytics to Work in Support of Business Transformation Develop a strategic focus and capability to better leverage analytics Getting started: demonstrating value and getting buy-in Gain commitment from leadership and create an organization-wide shift to data-conscious culture Integrate advanced analytics into business decision process Understand unique challenges for business transformation and how advanced analytics can help Eugene Wen, Vice President and Chief Statistician, Workplace Safety and Insurance Board (WSIB) 9:55-10:15 Innovative BI and analytics implementation: Combine speed, quality and impacts Learn how an insurance company can leverage on the value of its information? Understand why the BI maturity models do not work for insurance and what are the role of actuaries Create simple, efficient architecture oriented towards analytical needs Select the right BI tools where the main criteria is the capability to generate benefits Carl Lambert, Vice President, National P&C Business Intelligence, The Co-operators 10:15-10:35 Next best action for the digital insurer in a connected world Find out how connected data can be used in: Social networking (for extracting meaning) Logistics networks (for routing) Financial transaction graphs (for detecting fraud) Telecommunications network and ad optimization Recommendation engines and in many places Hashmat Rohian, Innovation Lead, Aviva Canada 10:35-11:00 EXHIBITION & NETWORKING COFFEE BREAK 11:00-11:20 Topic TBA Dennis Nilsson, VP, Leader of Center of Excellence - Pricing and Underwriting, RSA 11:20-12:00 PANEL DISCUSSION Don De la Paz, Head, Insurance Information Services, RBC Insurance Eugene Wen, Vice President and Chief Statistician, Workplace Safety and Insurance Board (WSIB) Carl Lambert, Vice President, National P&C Business Intelligence, The Co-operators Hashmat Rohian, Innovation Lead, Aviva Canada Dennis Nilsson, VP, Leader of Center of Excellence - Pricing and Underwriting, RSA 12:00-1:00 FRAUD DETECTION 12:00-12:20 Using Advanced Analytics and Data Across Insurers to Fight Fraud Use sophisticated analytics involved network analysis to identify suspicious behaviour Direct your limited investigative resources to the right claims Discover benefits of using data from multiple insurers Ben Kosic, President and CEO, CANATICS

5 12:20-12:40 Optimizing Resource Assignment & Referrals Using an Analytical Approach to Fraud Detection Learn about industry leading analytics enabling insurers to identify and fight insurance fraud in an efficient fashion Understand the complexity and volume of criminal attacks on insurers is a growing problem Investigate all suspicious claims making efficient claim segmentation and prioritization essential to optimize resource assignment and referrals Analyze, detect and prioritize alerts with a high degree of accuracy and optimize resources that will review and investigate alerts Lawrence Sandler, Senior Business Solutions Consultant, BAE Systems Applied Intelligence 12:40-1:00 PANEL DISCUSSION Ben Kosic, President and CEO, CANATICS Lawrence Sandler, Senior Business Solutions Consultant, BAE Systems Applied Intelligence 1:00-2:30 EXHIBITION & NETWORKING LUNCH BREAK 2:30-4:00 ANALYTICS FOR CLAIMS 2:30-2:50 Predictive Models for Risk Scoring Using Claim Characteristics Develop discrete time logistic hazard models to assess individual claim s changing risks over time Dragos Daniel Capan, Statistician, Workplace Safety and Insurance Board (WSIB) 2:50-3:10 Improve claims processing by identifying & understanding dark events Understand what is Dark Events - discrete actions that occur in the processing of a claim See why only a small portion of the claims process data is readily available for analysis with a large portion going un-captured and unavailable to analyze Learn how, through discovery, capture and analysis of Dark Events major improvements can be uncovered and realized Michael Cupps, Senior Vice President, Open Connect 3:10-3:30 A transformation initiative done well: making insurance analytics pervasive and interactive Strengthen analytics as equal partner rather than an afterthought when core systems change Develop your companies vision to exploit information Drive executive sponsorship and business impacts as compelling as core ones How mid-sized insurers can analytically differentiate vs larger ones Innovate across the whole analytic journey Strengthening Business / IT relationship Jamie McDougall, Vice President, Personal Insurance Solutions, Gore Mutual Insurance Company 3:30-4:00 PANEL DISCUSSION Cindy Maike, GM of Insurance, Hortonworks Dragos Daniel Capan, Statistician, Workplace Safety and Insurance Board (WSIB) Michael Cupps, Senior Vice President, Open Connect Jamie McDougall, Vice President, Personal Insurance Solutions, Gore Mutual Insurance Company James Barber, Director Global Insurance Principal, Information Builders 4:00-4:30 EXHIBITION & NETWORKING COFFEE BREAK 4:30-6:00 THE FUTURE OF ANALYTICS IN INSURANCE 4:30-4:50 Is analytics the game changer and golden ticket for insurance organizations? Get the inside scoop on staffing predictions, growth estimates and recruitment difficulty Learn how the insurance industry can attract and secure qualified analytics professionals Explore strategies and best practices for creative recruitment and engaging out-of-industry professionals to meet the growing demand for analytics talent Margaret Resce Milkint, Managing Partner, The Jacobson Group Register today! Go Register to today! Go to call or call

6 4:50-5:10 Living the digital transformation Discover ways to use analytics and peril-based scoring to gauge risk and profitability on a location by location basis More effectively underwrite and rate properties with a better understanding of the risk as it relates to losses Improve rate precision, underwriting assessment/selection and implement better loss controls Discover ways to successfully implement predictive analytics into your business process using your own models or as a turn-key standalone solution Greg McCutcheon, President, Opta Information Intelligence 5:10-5:30 The Future of Analytics and Insurance Understand how working with innovative claims suppliers can add value to an insurers collection and analysis of data Explore the issues that may arise around protection and ownership of the data generated through claims suppliers Consider the discussion on when the data becomes generic and to what extent can claims suppliers use the generic data for other purposes Wendy Hillier, Insurance Claims Consultant, Wendy Hillier Consulting 5:30-6:00 PANEL DISCUSSION Wendy Hillier, Insurance Claims Consultant, Wendy Hillier Consulting (moderator) Marcia Mowatt, Senior Manager Underwriting Quality, Control, Risk, and Systems TD Insurance, TD Bank Group Greg McCutcheon, President, Opta Information Intelligence Margaret Resce Milkint, Managing Partner, The Jacobson Group 6:00-7:30 EXHIBITION & NETWORKING DRINKS RECEPTION KINDLY SPONSORED BY HORTONWORKS May 12: DAY 2 CONFERENCE PROGRAM 8:00-9:00 REGISTRATION, EXHIBITION & WELCOME COFFEE 9:00-10:30 RISK MANAGEMENT AND UNDERWRITING 9:00-9:20 Trust the analytics for pricing, Luke The math works Bob Sanche, Second Vice President, Actuarial Research & Development, Travelers Canada 9:20-9:40 Maximize the broker-underwriter relationship to share insights on customer segments and discover new business opportunities Analyze multi dimensions through various characteristics to become more proactive pre-acquisition Incorporating a more collaborative approach to broker relations Be prepared with creative offers for new customers, perhaps a mobile platform? Make insurance real-time Gerry De Lauro, SVP, Group & Affinity, HUB International Limited 9:40-10:00 Putting Analytics to Work This session will highlight effective insurance analytics applications: Review data challenges across key areas of pricing, underwriting, marketing and Broker analytics Understand how to create measures of customer profitability Learn to conduct customer value segmentation See how to improve underwriting efficiency Richard Boire, Partner, Boire Filler Group (BFG) David Davidson, Senior Consultant, Boire Filler Group (BFG) 10:00-10:30 PANEL DISCUSSION Bob Sanche, Second Vice President, Actuarial Research & Development, Travelers Canada Gerry De Lauro, SVP, Group & Affinity, HUB International Limited Richard Boire, Partner, Boire Filler Group (BFG) David Davidson, Senior Consultant, Boire Filler Group (BFG)

7 10:30-11:00 EXHIBITION & NETWORKING COFFEE BREAK 11:00-12:30 CUSTOMER CENTRICITY 11:00-11:20 Enhancing Pricing Sophistication for Today s Market - The Path to Customer Centricity Understand how insurance companies can use data they collect already to improve their understanding of customer behavior and experiences Establish more profitable relationships with their customers through improved use of analytics Learn what best practices should be applied for adopting price optimization and what are the most common challenges that must be overcome See what techniques can be used to measure the results Reuven Shnaps, Ph.D., VP Professional Services, Earnix 11:20-11:40 Put the customer at the heart of your business Identify the overall value of a customer to your organization Segment customers more accurately and across many characteristics and behaviors such as profitability, lifestyle, up- and cross-sale opportunities and risk segment Find the right balance of touch-points with your customers to offer new targeted insurance offers Masoud Charkhabi, Senior Director, Marketing Solutions, Client Offers, CIBC 11:40-12:00 Make talk UBI data to evaluate real auto insurance cost ; per kilometer driven, per hour of day, per type of road, each per coverage and kind of loss and much more for the future Use telematics to: Generate real business value from the data Get the edge or at least prevent adverse selection and a difficult competitive position Think outside the box Be ready soon for a close future Germain Denoncourt, Principal and Consulting Actuary, Coefficient Actuarial Consulting 12:30-1:00 PANEL DISCUSSION Reuven Shnaps, Ph.D., VP Professional Services, Earnix Masoud Charkhabi, Senior Director, Marketing Solutions & Client Offers, CIBC Germain Denoncourt, Principal and Consulting Actuary, Coefficient Actuarial Consulting 1:00-2:00 EXHIBITION & NETWORKING LUNCH BREAK 2:00-3:00 ANALYTICS FOR BROKERS AND INSURERS 2:00-2:15 Competing with Segmentation: The Broker Distribution Channel vs. Direct Channel Understand the evolving role of segmentation in the distribution of insurance by contrasting traditional approaches with the use of new data and techniques which help measure client profitability Deploy resources more effectively by understanding the true value of emerging segmentation approaches Understand the opportunities/constraints in the use of analytics by the various channels and regulations Greg Purdy, Partner, getclarity Inc. 2:15-3:00 PANEL DEBATE ABOUT THE MERITS OF SEGMENTATION AND THEIR APPLICATION IN BOTH DIRECT AND BROKER CHANNELS Greg Purdy, Partner, getclarity Inc. Richard Boire, Partner, Boire Filler Group Jerrard Gaertner, Professor, Canadian Association of IT Professionals Janine White, VP Analytics, Kanetix 3:00-3:30 EXHIBITION & NETWORKING COFFEE BREAK 3:30-5:00 WORKSHOP exclusively for platinum level pass holders Stephen Applebaum, Principal, Insurance Solutions Group 5:00 END OF CONFERENCE

8 SHOWCASE YOUR SOLUTIONS AND SERVICES Space is limited reserve your booth today! Analytics for Insurance Canada provides you with a remarkable opportunity to showcase your solutions to a host of key potential clients. Ensure your company is represented at the event by choosing from an array of sponsorship options to customize your own package and suit your particular goals. Get more information by checking out our sponsorship document featuring past event statistics, key attendee info and branding opportunities. CLICK HERE TO ACCESS EXHIBITION AND SPONSORSHIP BROCHURE SPONSORS 2015 Jason Silverman Director of Business Development Financial Services & Insurance Division T: (201) E: jsilverman@fc-bi.com Gold Sponsors Silver Sponsors Bronze Sponsors Learn about our multi-show opportunities to maximize presence across all types of carriers through North America. Contact Jason at jsilverman@fc-bi.com or to hear about how you can get involved.

9 REGISTER NOW! Pass Features PLATINUM PASS Best Value GOLD PASS Most Popular SILVER PASS Standard Access to conference room Networking lunch and coffee breaks Evening drinks reception access Access to exhibition hall Access to presentation slides post-conference Access to audio recordings of every conference session * Access conference workshop* Solutions Providers/Consultants/Other Full Price $2595 $2395 $2195 Insurance Carriers Full Price $2295 $2095 $1895 VENUE INFORMATION: WESTIN PRINCE TORONTO Westin Prince Toronto, 900 York Mills Rd, Toronto, ON M3B 3H2, Canada Why not take advantage of our special group discounts? The more attendees you sign up, the more money your company saves! Contact us here at for more details. 3 Easy & Secure ways to Register! ONLINE: secure.firstconf.com/analytics-for-insurance/canada/register.php CALL: alesia@fc-bi.com Alesia Siuchykava TERMS AND CONDITIONS Passes are transferable without any charge. Cancellations after February 13th 2015 will in incur a 25% administration fee. Cancellations after April 10th will not be reimbursed. Please note you must notify FC Business Intelligence in writing of cancellation. All cancellation requests should be ed to alesia@fc-bi.com The organizers reserve the right to make changes to the program. FC Business Intelligence takes every care to ensure that prices quoted are correct at time of publishing however, bookings will only be accepted if there is no material error in the price advertised on the website.