How Cloud Computing is Changing the Face of IT. Ketul Parekh HCSS

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1 How Cloud Computing is Changing the Face of IT Ketul Parekh HCSS

2 Class Overview Cloud Technology and overview Cloud Computing trends, Cloud Adoption Drivers (and Inhibitors) Introduction to HCSS Cloud Apps HCSS Cloud Hosting and Demo HCSS Cloud for your JVs

3 Cloud Technology Overview

4 Cloud Computing Defined.. The delivery of computing as a service rather than a product, whereby shared resources, software, and information are provided to computers and other devices as a metered services over a LAN, WAN or Internet.

5 What is the Cloud? Application: Platform: Infrastructure:

6 Cloud Terminology Cloud Computing: Previously defined IaaS: Infrastructure-as-a-Service VM and VPS: Virtual Machine and Virtual Private Server SaaS: Software-as-a-Service PaaS: Platform-as-a-Service DaaS and HVD: Desktop-as-a-Service and Hosted Virtual Desktop DAaas: Desktop-Applications-as-a-Service

7 IaaS, PaaS and SaaS illustrated Higher Cost, Less Agility Lower Cost, Agile

8 Cloud Computing Trends

9 SMB Cloud Adoption Have Adopted Will in 6 months Sources: Microsoft, RightScale, Forbes, SpiceWorks, InformationWeek

10 Cloud Maturity SMB VS Enterprise 20% Developing a Cloud Strategy 16% 29% Working on first Cloud Project 35% 25% Multiple project/apps in the Cloud 31% 26% Heavily using Cloud Infrastructure 18% Sources: Microsoft, RightScale, Forbes, SpiceWorks, InformationWeek

11 Benefits reported by Cloud Adopters 51% Reduces time spent on managing IT 50% Requires fewer internal IT resources 94% Produces security benefits 75% Improves service availability 96% Creates less worry about outages Sources: Microsoft, RightScale, Forbes, SpiceWorks, InformationWeek

12 Shift change AMAZING BECAUSE CLOUD To IMPOSSIBLE WITHOUT CLOUD

13 Cloud Adoption Drivers (and Inhibitors)

14 Cloud Adoption - Drivers Reduce Costs and Complexity Easy to setup, support staff, focus resources on core business activities, reduced risk with no capital expense, eliminate hardware upgrades: client and server, software and hardware maintenance, CAPEX to OPEX - predict IT costs, innovation and competition providing enhanced services at reduced, reduced unused capacity and resources is eliminated when managed efficiently.

15 Cloud Adoption Drivers continued.. Remote Applications Deployment Rapid deployment, scalable deployment, centralized management Effortless client management Using desktop policies and virtualized applications, BYOD Across the board application delivery High performance delivery, global management and upgrades Remote Desktop services Access to RD on almost any device and mobility options same experience for all platforms, seamless profile management, BYOD integration

16 Cloud Adoption Drivers continued.. Virtual Desktop infrastructure Deploy on demand, using templates, improved performance, improved uptime as compared to internal enterprise IT, dynamically scaled and reprovisioning not required, access to virtually unlimited resources and storage instantly Real time monitoring Performance, load balancing, data access Consolidated reporting Infrastructure performance, end user session visibility, application utilization

17 Cloud Adoption Drivers continued.. Comprehensive data security and integrity Compliance, multiple layers of security, centralized backup and DR, redundancy is enhanced, need for in house security assessments greatly reduced - better security than running inhouse (private cloud) Core business focus Enable your business to keep focus on the core business

18 ..and the Cloud Adoption Inhibitors? Security - Session riding attack, virtual machine escape, insecure cryptography Privacy Vendor Lock-in s Reliability Network bandwidth - Internet Dependency Dependency and Support

19 Your Strategy Cost Savings Flexibility/Expansion Innovation Move from CapEx to OpEx Cost to implement More flexible working Geographical expansion Infrastructure and comms upgrades Offline vs Online Support and SLA

20 Introduction to HCSS Cloud Apps

21 Current Implementation of Cloud Apps HeavyBid, HeavyJob, Dispatcher and E360 available Partnered Infrastructure and Application Hosting Access all your Apps and Data from ANY DEVICE, ANYWHERE (with internet connection)- Citrix and HTML5 Scalable Web-based, On-Demand Provisioning and Administration Provides a fully emulated Windows 7 Desktop Includes private company storage and private user storage Includes Microsoft Office 2010 and 2013 Microsoft Project and Visio Provision for hosting third party applications Includes Enterprise class security and redundancy solutions

22 ngenx Operations and Architecture Owns & operates a ring of 3 independent, autonomous data centers Highly-Available and Scalable Architecture ngenx Control Panel On-Demand Provisioning and Administration SSAE 16 (fka SAS 70 Type II) Certified Operations 24/7 Support by MS, CTX and Cisco Certified Professionals Currently Supporting over 500 LoBs (with over 15,000 supported in this model)

23 Security with HCSS Cloud Apps Enterprise-Class Security: 256bit SSL/TLS Encryption On-Demand Access shutdown via the Control Panel SSAE 16 (formerly SAS 70 Type II) audited operations Secure all Cisco network with Enterprise-class firewalls with Antivirus and IDS

24 Cloud Deployments for JVs Deployment (easy and rapid) and availability Minimize or eliminate IT CAPEX investment Security concerns addressed Scalability Minimized support requirements passed on to Vendor Data integrity and compliance Technological challenges offloaded

25 Cloud App Solutions Q/A

26 How Can We Help You? DATES TO BE UPDATED Coaches Corner Thursday from 4-6pm One-on-One Support Sessions Saturday 9-12pm and 1-2pm Support:

27 How Did We Do? Link: App Survey Icon (highlighted in red) App Banner Ad (highlighted in red)

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