Desktop Virtualization Cloud Partner Training Series

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1 Desktop Virtualization Cloud Partner Training Series August 2015

2 Table of Contents What is it? Benefits Industry Landscape Evolve is Different How we can help you $ucceed Who is a fit? Who is a challenge? Key Questions Qualification Guide Products Pricing Business Rules Cloud Product Pairing Statement of Work Knowledge Base Demo Desk

3 What is Desktop Virtualization? Desktop Virtualization is the technology of separating the desktop environment from the physical client device and hosting it on a remote server, as a virtual machine. Our product, Evolve IP DaaS (desktop as a service), utilizes this technology. By leveraging DaaS, we respond to the industries high demand for BYOD, mobility, reducing high costs and addressing security concerns. All for a predictable monthly fee.

4 What are the Benefits of Desktop Virtualization? Economics CapEx to OpEx: shifts capital expenditures to a predictable monthly recurring fee. BYOD (Bring your own Device) Organizations are following the trend and demanding environments that can work with any device. Stability Evolve IP offers DaaS delivered from our robust SOC III certified geographically redundant data centers. Scalability Easy for administrators to add/remove and update desktops. Performance immediately address PC issues from ANY location. Security External/Remote users can have secure access to company apps and data.

5 Desktop Virtualization: Industry Landscape Desktone was the industry leader in desktop as a service. VMWare recognized this and acquired them; we combined their product with our infrastructure as Evolve IP DaaS. Our main competitors are AWS (Amazon Work Spaces), managed service providers and Citrix. If customers already have Citrix and want to keep it we can actually host that infrastructure on our cloud. VMware Horizon DaaS Citrix AWS Amazon Work Spaces Unified Platform for VDI, RDS Desktop Applications Yes Yes Yes Multi-tenant ability Yes No No Scales to multiple data centers Yes No Yes Role Separation between desktop admin and Service Provider Yes No Yes

6 Evolve is Different How does Evolve IP make desktop virtualization different? PcoIP (using Horizon Client) and Blast (web browser) protocols allow users to have the flexibility of a traditional VDI environment and a remote interface. VMware is the leader of virtualization and combined with our infrastructure, we can provide the best solution. By integrating EMC XtremIO storage, layered our DaaS environment on the most powerful storage and network available to date. Right now, Evolve IP s DaaS is one of the fastest desktop virtualization services to date.

7 How we can help you $ucceed Who is a fit? Who is a challenge? Obvious fits Already using VDI Citrix, RDP and Terminal Services SMBs with an IT resource Multi-location offices or Road Warriors Organizations planning on a total desktop refresh Challenging organizations would include architectural or marketing firms using CAD, video editing, 3D or graphically intensive software. For these prospects, we work together to provide a Proof of Concept.

8 How we can Help you $ucceed: Key Questions The main things we want to discover are why they should move to the cloud. Are you currently using any form of a VDI? Citrix, AWS, MS Azure? What applications do you use? Do you use application streaming or remote delivery options? Do you have remote, mobile or roaming users? Temporary staffing, interns, large sales team? Are you providing desktops for executives or power users? Heavy conference call users or power point presenters? These questions open doors to additional opportunities.

9 How we can help you $ucceed: Qualification Guide (FLOAT) Qualification Guide (FLOAT)

10 Products: Pricing Start with the DaaS Infrastructure Bundle than decide the needed speed of the desktop.

11 Products: Business Rules 25 Seat Minimum 1 Seat per user Each Evolve IP DaaS account requires a RMM (Remote Monitoring Management) tool. Each customer requires one DaaS Infrastructure Bundle to act as the Active Directory and Tenant Server Portal Evolve IP DaaS uses Active Directory for user setup Integrated AD configurations require secure access between the customers location and Evolve IP network (access and WAN port, Cloud Connect or Site to Site VPN Services) Customers can bring their own licensing purchased through SPLA. For additional licensing inquiries, contact Evolve IP.

12 Products: Cloud Product Pairings RMM Available in Essentials, Professional, Mobile, RMM AV: Workstation, RMM: Server ITaaS Services Managed IT, Help Desk and Professional Services DR DaaS Available in Basic, Standard and Premium VPN Available: Site to Site VPN, Site to Site VPM Implementation SPLA Licensing can be bundled into the desktop DaaS opens the door for additional cloud services that can be added to a prospects solution stack.

13 Products: Statement of Work Evolve IP is responsible for the following: Datacenter Infrastructure and Reliability Virtual infrastructure platform, up-time, upgrades, accessibility and security. Network connectivity of platform and core routing. Customer responsibilities are as Follows: Group Administration overall management of client technology needs. Local Device Support management of PC hardware. End User Support troubleshooting printer issues, print server performances, file permissions. Line of Business Applications installing specific software packages The Evolve IP SOW can be reviewed in detail here: Evolve IP Statement of Work

14 Knowledge Base We are transparent about our product documents and will provide the resources needed to help you succeed. Evolve IQ Knowledge Base - DaaS Partners can register here. Key Docs Cloud Brief Top 5 Reasons to Deploy Desktops as a Service FLOAT Qualification Guide 2015 Cloud Computing Qualifying Questions & Answers

15 Demo Desk There is a higher success rate of winning new business when prospects attend Demo Desk after the first appointment presentation and initial qualification. These are scheduled times throughout the week where prospects can view a live, interactive demonstration of Evolve IP s cloud solutions. Monday at 4PM ET and Wednesday at 12PM ET Covering DaaS, RMM/MDM, DR (Disaster Recovery), VDC (Virtual Data Center) and Hosted Exchange. Requirements Complete Cloud Compute Questionnaire Partners are not to attend demo desk alone for educational purposes, they should accompany prospects. Complete First Appointment presentation prior to Demo Desk scheduling, Understand the prospect s alignment with float. Demo Desk Registration Calendar (Registration closes 2 hours before the demo is scheduled to start) Questions should be directed to:

16 Thank You

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