WWT Data Center Tour

Transcription

1 WWT Data Center Tour

2 Agenda Introduction 11:30-11:45 Mark Catalano, Vice President of Sales (WWT) WWT Data Center Practice Overview 11:45-12:00 Tony Berg, Director Data Center Practice (WWT) Consolidation - 12:00-12:30 Dave Brown, Data Center Sales Specialist (WWT) Virtualization - 12:45 1:15 Scott Webb, Virtualization Practice Mgr (WWT) Backup and Recovery 1:15 1:45 Dustin Holst, Data Center Technical Architect (WWT) Keynote - 2:00 3:00 John Coster, Savvis, Inc. David Shacochis, Savvis, Inc. Expert Roundtable Discussion 3:15 4:15

3 Your Success Drives Ours Relentless Focus on People, Process & Partnerships Excellent Customer Service and Proven Methodology - driven by ISO 9001:2000 Quality processes Nationwide Presence & Support Revenues In Excess of $2.8 Billion in 2008 Strong Credit Line - $400 Million Plus 1,200+ Employees - including 190 Cisco-certified Professionals Minority Owned, Founded in Percent Customer Satisfaction Goal

4 Industries, Solutions & Growth Government Enterprise Commercial Service Provider IT Products and Solutions Supply Chain Services Professional Services Growth & Investment: Geographies, Partners, Technology & Customers

5 Data Center Solution Areas Data Center Solutions Servers & Blades Storage & Backup Data Center Networking Virtualization Technologies Data Center Facilities Professional Services Assessments Design and Planning Project Management Implementation & Support

6 Data Center OEMs & Partnerships Servers & Blades Storage & Backup Networking Virtualization Facilities

7 Data Center Certifications & Specializations Servers & Blades Storage & Backup Networking Virtualization Facilities HP Platinum Partner, Blade & HPC Elite Sun Executive Partner & Data Center Elite Dell Certified Partner Cisco Gold Partner HP Certs: AIS & ASE Proliants, Blades & HPC, CSA (HP-UX) Dell Certs: Enterprise Architecture Sun Certs: Solaris 8,9 & 10, Solaris Admin, Cluster, Netra, Sun Fire, E10, E15 & E20 Certified Cisco Certs: CCIE Storage, CCIE Routing & Switching, Nexus Certified EMC Signature Partner & ASN, BURA & NAS MDP NetApp Platinum Partner HP Platinum Partner & Storage Elite Sun Executive Partner & Data Center Elite Symantec Platinum Dell Certified Partner Cisco Gold Partner HP Certs: Master SAN Architects, APC Enterprise Solutions, APP Storage Solutions EMC Certs: TA Specialists, Implementation Experts, BURA MDP, NAS MDP Sun Certs: Storage Admin, Storage Architect NetApp Certs: NCDA, NCSA Cisco Gold Partner Data Center Networking Infrastructure Specialized Data Center Storage Networking Specialized CCIE Storage (MDS) CCIE Routing & Switching CCIE Security CCIE Voice CCNA & CCNP CCDA & CCDP WAAS & ACE Certified Nexus Certified Masters Certified Unified Communications Masters Certified Security VMware Enterprise VIP Partner VMware VAC Partner Microsoft Gold Partner Citrix Platinum Partner VMware Certified Professional (VCP) VMware Certified Technical Sales Professional (VTSP) VMware Certified Sales Professional (VSP) HP Virtualization Elite Sun Virtualization Partner Dell Enterprise Architecture Cisco Gold Partner EMC Signature Partner APC Platinum Partner Liebert Platinum Partner Panduit Partner Bick Group Strategic Partner RCDD Electrical Engineering Mechanical Engineering Graybar Partner

8 Business Relevance of WWT in your Data Center Comprehensive understanding of data center technologies allows us to architect and configure the complex solution(s) Supply Chain logistics partner with extensive inventory and asset management experience can lower your TCO and decrease the time to market Data center program and project management knitting together all the pieces from the design to the implementation 400+ Industry Standard Data Center Certifications and $350M+ in Data Center Revenue Customer liaison for OEM relationships giving you one company and one throat to choke

9 Considerations for Consolidation

10 The Data Center is Under Increasing Pressure Collaboration Empowered User SLA Metrics Global Availability Reg. Compliance New Business Pressures Operational Limitations Power & Cooling Asset Utilization Provisioning Security Threats Bus. Continuance

11 Why Consolidate? Server Consolidation lower capital expenditure, less power and cooling, less servers to manage Storage Consolidation greater ability to manage and control data performance, availability, capacity growth Network Consolidation allows for lower cost storage and backup environment alternatives, fewer cable runs, better cooling efficiencies

12 Why Consolidate? Data Center Facilities increased utilization of physical facilities and greater physical security of data #1 Reason Power, Cooling and Space Added Benefits Management and Operations greater centralized management and control over Clients and Data Center Infrastructure

13 Consolidation? Why? Servers & Blades Storage & Backup Data Center Networking Virtualization Technologies Data Center Facilities Lower Your TCO Of Course!!

14 Consolidation Dependencies Consolidating Servers absolutely affects Storage, Networking, Management & Operations processes, and the Data Center teams Implementing a centralized tiered storage and respective backup, recovery and archive environment absolutely affects the Network, and Server environment as well as Management & Operations processes Architecting a 10Gb Ethernet and FCoE network design will absolutely require advanced planning for the Server and Storage environments, Management & Operations processes, and design of the Data Center facility

15 Things to Know - Assessments You have to know where you are before you can get to where you want to go Coordination with all IT functions and Business Units - UP FRONT! Applications How will any consolidation affect licensing? Impact to business users? Involve Security and/or Compliance Issues? End Users How will any migration plans affect the users? Operations and Help Desk Do they have the tools, procedures, and training to monitor and respond to the consolidated environment? All IT Functions Server, Storage, Network and Application Teams Data Center Facilities You are making a change to the footprint, power, cooling, cabling infrastructure, etc., right?

16 Things to Know (continued) Detailed Design and Plan - A necessity to assure the projected ROI for your company s investment in any consolidation effort Physical logistics. Understanding the established process for procurement, installation, and configuration of new hardware and software as well as coordinating inter-team effort. Collaboration. Gather technical and non-technical requirements and constraints for each of the groups Support across a heterogeneous vendor environment. Consolidation often leads to need for coordination of multiple vendors support. Assets. Identify, quantify, and qualify the assets in scope. Re-Assess During and after consolidation effort for modifications to design, processes, and/or tools for a continuous improvement cycle to assure ROI

17 Banking Customer Consolidation Project Business Issues: Compliance Business and Government DR / Business Continuity Performance Customer Satisfaction Architecture: Consolidate and Virtualize Servers Consolidate / Centralize Storage Consolidate / Upgrade LAN and WAN Implement VMware, BladeSystem, host and array based Replication, upgraded Backup Environment Results: Improved Management allowing for Compliance Consolidated environment allowing for cost effective DR / Business Continuity Substantially improved and managed performance

18 Q&A Questions?

19 Considerations for Virtualization

20 Virtualization Server Consolidation Security Model Virtualization Criteria Server Server Provisioning Backup and Recovery Capacity Planning Assessments Chargeback Virtual Infrastructure Methodology Server Grouping ROI Analysis Organizational Assessments Health Checks Network Assessments Fibre Channel (FC) Network Network Security Virtual LAN Virtual SAN Unified Fabric Fibre Channel over IP (FCIP) Fibre Channel over Ethernet (FCoE) Desktop Identification of Virtual Desktop Candidates Health Check Virtual Desktop Infrastructure Design & Planning VDI Feasibility Assessments VDI Proof of Concepts VDI Blueprint Desktops & Laptops Disaster Recovery Thin Clients Storage Storage Virtualization Information Lifecycle Management Virtual SANs Resource Management Backup & Recovery Storage Optimization Consolidated Storage Tiered Storage

21 Virtualization 2.0 (Optimization & Operational Readiness) Phase 1 - Experimental ( ) Organizations uses physical (non-virtual) infrastructure for all new builds and refreshes of existing assets. Virtualization is only used in pilot, proof-ofconcept, or limited development deployments Phase 2 - Limited Deployment (2006) As organizations became a little more comfortable with virtualization, they began to use it to replace actual physical servers -- these servers were normally development, test, or non-critical production servers.

22 Virtualization 2.0 (Optimization & Operational Readiness) Phase 3 Virtualize First (2007) The "Virtualize First" policy means that at the time a decision point is made on a server (for example, a new deployment, refresh, migration, or event caused by power/cooling constraints), the default target is a VM, unless a logical counter-case can be made. Phase 4 Operational Transformation (2007) Can only be achieved with some level of executive buy-in. Whereas it is relatively easy migrate a large number of physical assets into virtual machines without changing an organization, it requires real executive sponsorship to drive a change in the way systems are managed

23 Virtualization 2.0 (Optimization & Operational Readiness) Phase 5 Business Transformation THE ROAD TO THE FUTURE VDI Lifecycle Management Backup/Recovery/DR/Business Continuity Workflow Automation Chargeback Are You Ready for Phase 5? Schedule an Operational Readiness Assessment and Find Out!

24 Desktop Virtualization? Why? Types of Desktops Benefits of a Virtual Desktop Infrastructure Virtual Desktop Infrastructure Use Cases Is VDI right for your environment? Choosing a Virtual Desktop Infrastructure Integrator

25 Types of Desktops

26 Benefits of VDI (Virtual Desktop Infrastructure) User experience improvements A snapshot or point in time image of the virtual desktop can be saved and subsequently restored in minutes As the desktop virtual machine is managed in the same way other virtual workloads are managed in the data center, high availability and disaster recovery can be built in to the new design from the beginning. Patching and modifying the virtual desktop is done from within the data center and does not require user acceptance, intervention, or traversal of the network for success. Vulnerabilities inherent to a distributed desktop environment (USB, DVD, CDR drives) can be minimized or eliminated by moving the desktop into the data center

27 VDI Use Cases

28 Is VDI Right for my Environment? Consider VDI as a Business Enabler Reduces Maintenance and Desktop Mgmt Costs Improves Security and Compliance VDI Feasibility Assessment is KEY!

29 Choosing a VDI Integrator Ask for References SBC (Server Based Computing) Experience is More Important Than Hypervisor Experience Knowledge of Desktops and Thin Clients

30 Q&A Questions?

31 Considerations for Backup and Recovery

32 Agenda Backup, Archive and Disaster Recovery First Step: Data Classification Why do I need to? What is my data is and where does it reside? Do my backups change when I virtualize my environment? Q/A

33 Pop Quiz! How long would it take you with your current Backup/DR strategy to completely recover from a real Disaster What data and in what amount of time were you able to recover during your last DR exercise? What RPO s and RTO s are you able to guarantee?

34 Does your backup and DR architecture look like this? Datacenter A Advanced Coupled/Clustered Systems Datacenter B (hot site) High Bandwidth Connections Data Sharing Typical length of time for recovery is normally a few minutes.

35 The Cost of Recovery Does this change things? Data loss (Recovery Point Objective) Last Transaction Minutes Hours Days Increased availability Tape Mission critical support services Disk to Disk Virtual Tape Mirrors/Snap/Clones Near Continuous Data Protection (Near CDP) Continuous Data Protection (CDP) Mission critical support services Days Hours Minutes Seconds Server Clusters + Storage Clusters Remote Mirrors Remote Snaps/Clones Instant Cost High Low Recall/Recovery Time Objective

36 Step 1: Data Classification Why is this important?

37 If you want to design Backup the right way.. - You need to understand your data and its respective value to your business. - All data is NOT created equal. - Be forewarned! This is sometimes a painful process!

38 Data Classification Requirement Mission Critical Business Critical Business Important Development Availability 99.99% 99.90% 99% 97% Threshold based Automated Provisioning Up to 20% of current file System allocation within 1 Business Day Up to 20% of current file System allocation within 2 Business Days Up to 10% of current file System allocation within 4 Business Days Up to 20% of current file System allocation within 1 Business Week (Scratch based allocation) RTO 15 minutes 1 hour 8 hours 24 hours RPO 1 hour 12 hours 48 hours 96 hours Restore Requests 100 requests/week 100 requests/week 50 requests/week 50 requests/week Backup Success Rates 97% 95% 90% 90% Archive Policy No access in 90 days No access in 30 days No access in 90 days No access in 180 days Archive Access Time Seconds Seconds Up to 4 Hours Hours Regulatory Compliance SOX HIPPA None None Forecasting Monthly Quarterly Yearly Yearly Incident Classification and Notification Severity 1 < 15 minutes Severity 2 < 30 minutes Severity 3 < 1 day Severity 4 < 1day Severity 1 < 25 minutes Severity 2 < 40 minutes Severity 3 < 1 day Severity 4 < 1day Severity 1 < 25 minutes Severity 2 < 40 minutes Severity 3 < 1 day Severity 4 < 1day Asset Reporting (Chargeback) Weekly Bi-weekly Monthly Monthly Cost $$$$ $$$ $$ $ Severity 1 < 25 minutes Severity 2 < 40 minutes Severity 3 < 1 day Severity 4 < 1day

39 How do you do this? - WWT File System Assessment Provides detailed information about each server, volume and file in heterogeneous storage networks without requiring installation of a single server agent. An assessment provides a better understanding of file systems, insight into current utilization, fine age distribution, growth trends and problem areas. Once the analysis is complete, WWT delivers the information in easyto-understand reports that will assist the customer in making fully informed decisions about their storage infrastructure and any needed changes.

40 So we ve classified our Data, now what? Where does all of this Data reside? Are my critical apps or file servers using local disk, DAS, NAS or SAN? What application dependencies are out there and where do they reside? Is any of my data encrypted? Do we need to ARCHIVE data for compliance? (SOX, HIPPA, DoD ) Can we archive, or even better, DELETE, some data that is classified as old or junk? (the Delete key is the greenest tool in the Data Center and it s free!!) How is all of this data being backed up?

41 Let us help you close the gaps! - WWT BURA Assessment Backup Assessment provided by WWT to provide an in-depth technical analysis Diagnose wide range of backup architectures for single-site and/or multi-site environments. Detailed final reports that contain information such as backup and restore bottlenecks and success and failure metrics Monitoring will provide health indicators for BURA infrastructure as well as capacity planning. WWT experts will interpret the output to: Provide guidance on improving backup and recovery infrastructure Recommended next steps and suggestions on technology enhancements Future roadmap

42 Backing up Virtualized Environments

43 Does virtualization impact my backup/recovery? ABSOLUTELY but don t let that scare you! The amount of data backed up can sometimes increase The number of backup licenses can sometimes decrease Good news is: you have LOTS of OPTIONS!

44 Ways to skin the virtualized backup cat? Backup Agents on the virtualized clients Virtualization integrated backup tools (VCB) Snapshots/clones at the storage array 3 rd party Backup tools Let WWT help you with your homework!

45 Backup life as you know it can still work, BUT. Guest VMware Consolidated Backup Application Application Operating System Operating System Backup Media Virtual Machines VMware Virtualization Layer x86 Architecture App OS App OS ESX Server App OS VCB proxy server with Backup agent SNAPSHOT MOUNT Centralized Data Mover Backup agents SNAPSHOT SNAPSHOT CPU Memory NIC Disk Physical Server SAN Storage Backup client software runs directly on each virtual machine Backup client software runs on the VCB proxy server

46 So what about this stuff called Dedupe? There are strong use cases for both technologies DEDUPLICATION AT SOURCE Potentially move ~ 2 percent of primary data weekly Significant reduction in backup storage Significant reduction in network impact Significantly faster daily full backups DEDUPLICATION AT TARGET Potentially move ~ 200 percent of primary data weekly Significant reduction in backup storage Backups are typically restored from full and incremental images Data viewed as file systems and/or virtual tape library target for traditional backup environments Network Network

47 After the blood and sweat. 1. NOW, you can build a worthy Backup Plan 2. NOW, you can refine the architecture for true ILM. (and yes, that can include TAPE!) 3. NOW, you can apply the right protection for the right data! 4. NOW, you can architect CoOp/DR based on req ts 5. After the build out, NOW you can test the DR Plan 6. NOW, you can guarantee SLA s!!

48 QUIZ TIME!!

49 What is the first step in order to determine what gets priority for Backup strategies and DR? A. Server Virtualization B. Asynchronous vs. Synchronous Replication C. NAS and SAN performance D. Data Classification Answer: D

50 Once you determine your Data Classifications, what is the next question that needs to be answered? A. Can I delete all of the data and start over? B. Where does all of the data reside? C. Can I archive my data? D. Can I verify my backups? Answer: B

51 In order to fulfill all SLA s, you must have all your backups reside on disk based systems. A. TRUE B. FALSE Answer: B

52 What are 2 key items to think about when looking at a backup solution for your virtualized environment? A. Staying within the backup window B. Recoverability C. Which users you d like to shoot D. Picking the dedupe solution with the best analyst ratings Answer: A, B

53 Which of the following are areas of expertise that WWT can offer? A. Servers B. Storage C. Networking D. Virtualization E. Facilities F. All of the Above Answer: F

54 Q&A Questions?

55 Recap and Questions?

56 Thank You!