Re-Invent Your Recovery

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1 Re-Invent Your Recovery July 2013 Michael Dale Head of BC Production Services Chris Coulson Data Services Product Specialist

2 Reduced Cost Phoenix BC Integrated Solutions Tiered Approach Hosting Services Infrastructure Faster RTO Data Replication Services On-Line Backup Services Tier 1 Tier 2 Traditional Recovery Services Tier 3 Service is aligned to the value of the data being protected

3 Customer Example Customer Challenges 2 separate suppliers for DR & BC 2 separate continuity & recovery solutions Complexity in managing multiple suppliers Phoenix Solution Single supplier for all DR & BC requirements Services based on tiered approach including: Online Backup (14TB) Data Replication (2.4TB) Work Area Recovery (72 Users) Emergency Office (100 Users) Data Centre (42U Rackspace)

4 Phoenix Online Backup with Virtual Disaster Recovery

5 The Data Protection Challenge Recovery Current Customer Challenges Data Growth Backup Window Individual Server Backups Recovery Point /Recovery Time Tape Reliability Taking backups offsite Lack of internal recovery expertise Big Data Cost of backup BYOD Current Customer Considerations De-duplication & Compression Offline Backup Storage & Virtualisation Replication Disk-based backup Cloud Backup SaaS/DRaaS/IaaS/PaaS SAN Snapshots Review backup policies (risk) Point solutions

6 Phoenix Online Backup File System, System State Novell, NDS Microsoft SQL Server Microsoft Exchange Outlook, GroupWise Lotus Notes, Lotus Domino Oracle iseries DS-Client Agentless backup technology Scheduling, gather the data, deduplication, compression, encryption Grid DS-Client Option DS-System Receives backup data Stores and manages data Autonomic Healing Statistics and Reporting VI Extensible Storage BLM Archiver Long term data archiving Data consolidation into large files Indexing and searching Data destruction with certificates NFS, SSH VMware, XenSource PostgreSQL, MySQL Oracle, DB2 SAP iseries MS SharePoint Macintosh FS PostgreSQL, MySQL Local Data (files & applications) Web Portal Web based DS-System and BLM access Account creation and management BLM restorable images download

7 Reinvent Your Recovery Virtual Disaster Recovery Virtualisation Continues to Grow in T1 Apps Legacy Apps Remain Physical Dis-jointed Protection Strategy No Overall Responsibility for Backup 2, 3 or even 4 Protection Solutions 2, 3 or even 4 Recovery Solutions Increased Management Stress Failed Recovery at Critical Times

8 Virtual Disaster Recovery for VMware Recover NOW from machine failures or complete site failures Failover & Failback upon business resumption at primary site Keep virtual backup copies of physical machines (P2V) Continue business operations at a remote site even as you recover your primary site Secure, agentless, low impact VM backups using VADP with CBT Experience certain recoveries with Asigra s Recovery and Restore Assurance (R2A) features

9 Virtual Disaster Recovery Reduce Recovery Time Objectives Action Incident Call Off Tapes (off-site storage, full deck) Index/Catalogue Recover Backup Server Commence Data Recovery Time 0 Hours 8-12 Hours 4 Hours+ 2 Hours <1 Hour

10 Reinvent Your Recovery Virtual Disaster Recovery Continue to operate from a warm spare at a remote offsite data center in the case of a complete site failure Integrate physical and virtual machine protection save on storage, licensing, and training costs ensure better recoverability Failover and Failback upon business resumption at your primary site Make backups the cornerstone of your business continuity strategy

11 Customer Example Customer Challenges Existing DR Provision cannot meet Hour RTO 95% Virtual and Using 2 Solutions for Backup & Recovery Data Growth & Reducing Backup Windows Tape Management & Recovery Troublesome & Time-Consuming No 2 nd Site/Budget to Deliver Solution Internally Phoenix Solution Disk-Based Backup & Recovery with Phoenix Online Backup VDR for Backup & Recovery of VM s Phoenix VRP for 2 Remaining Physical Servers Integrated Work Area Recovery Completely Virtual Recovery Solution Managed Recovery by Phoenix Highly Skilled Engineers

12 NetApp Snapshots & Snapshot Manager with Phoenix Online Backup

13 Snapshots and Snapshot Manager Quicker backup / recovery exceed RPOs and RTOs Integrate snapshots into your data protection strategies - protect large data stores faster Support for snapshots across storage platforms Single pane of glass view into all your snapshots with Asigra Snapshot Manager

14 Reinvent Your Recovery Snapshots and Snapshot Manager Complete control of all your data within a single management interface Improved efficiency with NetApp integration (30% less processing required and improved scalability) Run concurrent processes (backups, restores, DB maintenance) Improve RPO s & RTO s

15 Phoenix Data Mirror

16 Phoenix Data Mirror What is it? NetApp to NetApp Replication (SnapMirror) Asynchronous Scheduled Operating System / Server Independent Whole of Volume Secure Multi-tenanted (MultiStore) Four Hour Recovery Point Objective Optional Recovery Time Objectives

17 Customer Example Customer Challenges Inadequate 2 nd site facilities to provide DR provision Competitive market meant IT had to improve service availability Limited IT staff to manage existing production infrastructure & DR Budget (Capex/Opex) Phoenix Solution Dedicated DataMirror service into Tier III DC Integration of VMware SRM for instant failover of critical VM s Monitored & Managed by Phoenix 24x7x365 Recovery conducted in conjunction with Phoenix engineers

18 Phoenix Data Mirror High-Level Topology Data & Virtual Machines (VMware)

19 Virtual Recovery Platform Phoenix 1 Phoenix 2 Customer A Customer B Customer C Thin Provisioned Customer Virtual Volumes Customer A B Customer C SAN Fabric Ethernet SAN Fabric F/C Presentation to customer SAN Fabric environments via Fibre Channel, Ethernet iscsi, NFS or CIFS F/C SAN Fabric Storage Hypervisor Hardware Controllers Storage Hypervisor Intelligent Storage Architecture Hardware Controllers Tier 1 SAS Disk Tier 2 SATA Disk Tier 1 SAS Disk Multi Backup Tier Disk Aggregates Flexible Commodity Pricing ( per GB) Tier 2 SATA Disk

20 Virtual Recovery Platform Only pay for the capacity that you need Attractive flexible pricing model Instant & OnDemand Recovery Highly Redundant Environment 99.95% Availability Unrivalled cost of ownership VM VM VM VM Firewall Layer VLAN A VLAN B VLAN C RESOURCE POOL A Switch Layer VM VM VM VM RESOURCE POOL B Hypervisor VM VM VM VM RESOURCE POOL C Customer Data A Customer Data B Customer Data C Enterprise Storage Cloud

21 Virtual Recovery Platform Available Resources 350+ vcpu s 2.5TB Memory 500TB NetApp HA Storage Phoenix Highly-Skilled Recovery Engineers Production-Ready Environment at DR Cost

22 Summary

23 Reinvent Your Recovery Comprehensive Data Protection + Production-Ready IT Infrastructure + Comprehensive Recovery Skills + Workarea = Re-Invented Recovery from Phoenix

24 Holistic Recovery to Resilience

25 Questions & Answers

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