1 Gartner: The Broken State of Backup Dave Russell Vice President, Storage Technologies and Strategies Notes accompany this presentation. Please select Notes Page view. These materials can be reproduced only with written approval from Gartner. Such approvals must be requested via Gartner is a registered trademark of Gartner, Inc. or its affiliates.
2 Backup/Recovery Isn t What It Used to Be Requirements and technology have evolved. Organizations should expect to fundamentally change their backup/recovery investment strategies. ON ON There is no "off" switch for data anymore
3 Increasing Pressure on Backup/Recovery Compliance Availability Demands ROBO, PC & Laptop Backup WAN VM Backup Recovery User error Application error Malware Hardware failures Disasters Cost 95% 98% 99.5%99.9% Availability Pricing Storage Consumption Space, Power, Cooling
4 Key Take-Aways Top Selling Thoughts Stickiness is a thing of the past as backup products are now swapped out, in part due to lower retention periods for data Backup Re-architecture is taking place today and will continue for at least another 12 months and probably longer Simplicity is a meaningful differentiator as powerful solutions are only interesting if they can be deployed and managed effectively Server Virtualization is a change event that causes organizations to consider deploying new / different backup solutions Bigger Isn t Always Better as McDonalds sells a lot of hamburgers but is rarely accused of having the best food The Implications The backup and recovery approaches of the past no longer suffice in meeting the current, much less the future, organizational recovery requirements.
5 Today, Backup/Recovery Is Broken Common Issues Too much faith in backups Lack of consistent testing and verification Backup failures Poor, incomplete backups Too many incremental backups Too many events trigger a backup Operator/user error Hardware and software failures Age and deterioration of media Technology obsolescence
6 Backup Success Rates Are Not Acceptable 100% 90% 80% 70% 60% 50% Recovery rates are even worse! 40% 30% 20% 10% 0% Best-in-Class Data Center Average Data Center Best-in-Class Remote Office Average Remote Office Strategic Planning Assumption: Through 2010, improvements in backup success rates will be the No. 1 driver for disk based recovery implementations.
7 Managing the Total Cost of Backup Capital Expenditure Operating Expenditure Chip away at the top and more keeps appearing
8 Has or Will Your Organization Done / Will Do A Major Backup/Recovery Redesign? Last 12 Months Next Twelve Months Don't know 6% No 47% Yes 53% No 46% Yes 48%
9 All Giants, No Dwarves? The largest vendors have dominated the storage landscape. In recent years, some critical innovations have come from smaller vendors at the periphery, not larger vendors at the core. Will the legacy "giants" consume the emerging "dwarves? Can a dwarf prevail?
10 Many Ways To Spend the Data Protection Dollar CDP & Replication S/W NAS & Clustered File Systems Deduplication & VTLs Imaging & VMware-Focused Array-based Replication
11 What Should Backup/Recovery Products Do? 1. Unified & Holistic 2. Completely Integrated 3. Non-Invasive 4. Efficient 5. Scale Up & Down Successfully backup! Successfully restore! Restore instantly for fast access to data Be more intuitive, easier to use Be easier to manage and upgrade Be holistic No point products to shore up functional gaps
12 Data Protection in 2014 Unified Recovery Management - One pane of glass for control - In-house - Cloud Tiered Recovery - Tape - D2D & VTLs - Space efficient snapshots - Remote replication Disaster Recovery - Tape -> Replication for offsite vaulting - Cloud / SaaS Backup Beyond the Data Center - Laptop & Desktop Backup - ROBO Backup Encryption comes of age - Key management better integrated
13 New Recovery Approaches Are Emerging Backup Tape or disk Cataloged Time-based Block or file Local or remote Logical and physical CDP Replication No sense of time Sync or async Local or remote Physical only Time-based Block or file Local or remote Logical and physical Snapshot
14 Which answer best describes your production usage of Continuous Data Protection (CDP): Currently using near-cdp today 10% Currently using true-cdp today 6% Plan to implement near-cdp in the next 12 months 12% Plan to implement true-cdp in the next 12 months 5% No plans to implement CDP in the next 12 months 67%
15 What are your plans for use of data deduplication technology for backup? Am Am Plan Plan No currently using data deduplication in software or hardware for all or most backup activities 9% currently using data deduplication in software or hardware for some backup activities 7% to deploy data deduplication within the next 12 months to deploy data deduplication some time beyond 12 months 20% use today and no currently plans to deploy 11% 53%
16 Differentiated SLAs -> Tiered Recovery Services RTO/RPO Data Protection Techniques Cost Bronze Silver Gold Platinum seconds <1 second minutes 2-4 hours hours 1 day hours 1-3 days A A A C R application agent & live replication C S application agent & snapshot application agent & backup client S local recovery snapshot or CDP de-duplicated disk or VTL disk or VTL backup client tape offsite tape vault tape DR site R tape archive disk or tape retention offsite tape vault $$$$ $$$ $$ $
17 The Future of Backup/Recovery: Unified Recovery Management Backup/Restore Manager Console Remote Desktop / Laptop Remote Office File Backup Image Backup Application Backup Host-Based Snapshot NAS With NDMP Tape Libraries Intelligent Switch/ Block CDP/ Virtualization Appliance Intelligent Storage Backup Server JBOD/SATA Disk Intelligent Storage Remote Site or Cloud Vendor Tape Libraries
18 Is There a False Sense of Security of What You Can Recover? Exercising DR plans is the secondmost-critical aspect of the DR process (conducting a BIA is the first) and the aspect most feared Outcome of the Last Exercise Disaster Recovery Work area/ Workforce Continuity Business Resumption Contingency Planning Emergency/ Incident Management Restoration 11% 7% 9% 8% 6% 10% 10% 10% 18% 11% 9% 15% 28% 31% 29% 30% 28% 35% 36% 39% 37% 31% 35% 28% 11% 17% 15% 16% 17% 15% 0% 20% 40% 60% 80% 100% Exercise was cancelled, problems couldn't be resolved Exercise went OK, but significant problems Exercise went well with problems The exercise was fully successful. All service levels were met Not sure
19 Recommendations Investigate new technologies for applicability in your backup/recovery infrastructure - These might not come from traditional backup vendors Strategically select vendors with a long-term vision for recovery - D2D2C, CDP, Deduplication - Recovery Manager (manager of managers) Implement tiered recovery - Build multilayered SLAs for backup & recovery Do regular testing to ensure that your data is recoverable
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