Virtualization, Business Continuation Plan & Disaster Recovery for EMS -By Ramanj Pamidi San Diego Gas & Electric

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1 Virtualization, Business Continuation Plan & Disaster Recovery for EMS -By Ramanj Pamidi San Diego Gas & Electric 2001 San Diego Gas and Electric. All copyright and trademark rights reserved.

2 Importance Huge investments are made on software and other products. The question is does the infrastructure support and protect the investment? You would not put an expensive diamond (software), in a substandard ring (hardware). In order to maximize the value of your investment, match the high quality software with high quality hardware infrastructure. High Standard (Software + Hardware) = Productivity + minimum downtime.

3 Topics Covered SAN (Storage Area Network) NAS (Network Attached Storage) BCP (Business Continuation Plan) DR (Disaster Recovery) D/R (Disaster Restart) Virtualization COW (Copy on write) / Snaps / PiT CLONE Replication Technologies

4 Virtualization The technique of managing and presenting devices and resources functionally, regardless of their physical layout and location. Virtualization removes physical resource limitation and improves resource utilization Virtualization comes in various forms Virtual Applications (Software) Each application sees its own logical memory, independent of physical memory. Virtual Servers Each application sees its own logical server, independent of physical servers. (VMware, Citrix) Virtual Networks Each application sees its own logical network, independent of physical network. (Network, Data switches, VPN, VLAN, Multi-path switches (IP, Fibre) Virtual Storage Each application sees its own logical storage, independent of physical storage. (SAN, NAS)

5 Infrastructure (Before) Boot Disk/ Physical Database Boot Disk/ Physical Database Logical Database DAS (Direct Attach Storage) Boot Disk/ Physical Database Switches / Routers Servers Boot Disk/ Physical Database

6 Infrastructure (Vision) In progress.. Physical Boot disk Storage Network Database Boot disk NAS IP Network Boot disk Logical DB Boot disk Server Virtualization Network Virtualization SAN Storage Virtualization Tape Virtualization

7 SAN Vs. NAS Storage Area Network (SAN) Block Storage FC, IP SCSI Network Attach Storage (NAS) File system IP Network

8 Merits of SAN & NAS SAN Removes the distance limits of SCSI-connected disks. Uses SCSI/FC or iscsi (SCSI over IP) Increased disk utilization. New disaster recovery capabilities. Online recovery. Storage on demand. Better reliability. RAID protection. Greater performance. Offloads disk management from server to SAN. Perform server upgrade with out data loss. Secured, supports encryption. NAS Supports NFS (UNIX) & CIFS (Windows). Eliminates data duplication. Auto mount disk to servers. Increased disk utilization. New disaster recovery capabilities. Online recovery. Storage on demand. Better reliability. RAID protection. Greater performance. Offloads disk management from server to SAN. Perform server upgrade with out data loss. Secured, supports encryption.

9 Storage Area Network (SAN) Production Data HBA Boot disk HBA Fabric A Fabric B Controller Controller Snap Snapshot Snapshot Clone Clone Clone Fiber Disks Production Data ATA Disks Archive Data Clone/Snaps Logical Point-in-Time View Archive Data Full Image Copy -SAN does block I/O just like having disk directly attached to a server. -SCSI/FC SCSI protocol over Fiber channel -iscsi SCSI protocol over IP

10 SAN - Architecture Storage Processor Storage Processor Fibre Channel or Gigabit Ethernet x 2 Mirrored cache CPU CPU Power supply Fan Fan Fan Fibre Channel or Gigabit Ethernet x 2 Mirrored cache CPU CPU FC FC SPS Power supply SPS FC FC LCC LCC LCC LCC LCC LCC

11 Network Attached Storage (NAS) Production Data Boot disk Switch Router A Switch Router B Controller Controller Snap Snapshot Snapshot Snapshot Snapshot Clone Clone Clone Fiber Disks Production Data ATA Disks Archive Data Clone/Snaps Logical Point-in-Time View Archive Data Full Image Copy File system over TCP/IP - NFS, CIFS most common - Commonly used for file sharing

12 Snaps Multiple concurrent sessions per source Create multiple sessions Each secondary host can view a single session Pointer-based copy of data Takes only seconds to create a complete snapshot Requires only a fraction of original file system Snapshots can be persistent across re-initialization of the array Can be used to restore source data Source Data LUN Production Host Test/QA Server 9:00 A.M. session 10:00 A.M. session 11:00 A.M. session... 4:00 P.M. session Development Srv

13 Clone Physically independent point-in-time copies of source volume Available after initial synchronization Once established, no performance impact between source / Clone Can be used to restore or replace source in event of hardware or software error Can be incrementally reestablished Only changed Clone data overwritten by source Up to eight Cone can be established against a single source LUN concurrently Can be any RAID type or drive type (regardless of source) Clone 1 refreshed to contents of source LUN Clone 1 fractured from source LUN x Source Data LUN Production Host and presented to backup host Clone 1 Clone 2... Clone n Secondary Host

14 Do we need BCP & DR? Customers (internal & external) expect services to continue or resume in all situations. Shareholders expect management to maintain control through any crisis. Customers want their power available 24x7. Regulations Requirements Cyber Security Lawsuits

15 Business Continuity Plan Where to Begin? Formalize BCP: Organization to set policy, governance & reporting. Management commitment & support as most critical elements. Integrate BCP into project lifecycle to identify recover needs. What s the difference between: Business Continuity Plan (BCP) vs. Disaster Recovery (DR) - BCP keeps your business operations running. - DR is process of recovery / resumption of business from major disruption.

16 Business Continuation Plan Using SAN & NAS Database Production Server Database Development Server Disk to Disk (BCP) Recover from users errors. Fibre Channel / IP Test new substation. SQL DB Snap or Clone EMS dev. Database QA / Testing Server Disk corruption, database corruption. Faster recovery/restore from disk. QA SAN/NAS Major database changes Any software patch updates

17 Disaster Recovery DR plan focuses on getting back to normal after major disruption. Consider below two factor when you calculate how much would cost your business during downtime Recovery Time Objective (RTO): The amount of time that it takes to restart business operations, in our case it s EMS. The shorter the downtime, the better. Recovery from tape is slower, recovery from disk is faster. Recovery Point Objective (RPO): How much data can we afford to loose during disaster. The smaller the data loss window, the better. Shorter the RTO & RPO window, the implementation costs is expensive. The longer window for loss of data is less expensive. It s a balance between the implementation cost and window for data loss, depends on the business operations. Recovery Point Objective -Backup window -Vaulting -Replication - Synchronous, Asynchronous Recovery Time Objective - Restore from Tape - Restore from Disk - Clustering

18 Disaster Recovery (Tape Virtualization) Production IP network Disk to Tape Disk to Disk Development Backup Server Fibre Channel / IP Tape Library SQL DB Snap or Clone Backup to clone Tape image or Disk images Data is backed up from clone/snaps data vs. production data Disk to Disk is faster recovery against, tape to disk. Backup-toclone option Backup-to-disk option Virtual Tape

19 server1 Server Virtualization More efficient hardware utilization, Cost, real-estate, maintenance, power, etc.,. Creating multiple logical server OS instances on one physical piece of hardware. Each virtual machine (VM) is completely independent of the other and does not realize it s virtualized. Server1 Server2 server2 Virtual Server Auto Start / VMotion server3 Shared Storage

20 Network Virtualization (IP & Fibre) A network is collection of interfaces (end-points). Do not have to be physically connected, provides logical connection between devices. VLAN (Virtual LAN) for NAS environment. FC switches for SAN environment, dual fabric. Multi-path switches supports both Fibre and IP on the same switch.

21 Security SAN Zoning Soft zoning Hard zoning WWN ports Awareness (New technology) SCSI /FC (non routable protocol). Supports Anti-Virus Supports encryption Information Protection NAS VLAN (virtual LAN) Firewall (ACL) Supports Anti-Virus Supports encryption

22 D/R (Disaster Restart) System A Asynchronous transfers System B SAN/NAS SAN/NAS System A Synchronous transfers System B SAN/NAS SAN/NAS

23 Faster Recovery from Disaster Replication method Synchronous Recovery-Point Objective (RPO) Potential data loss No loss Recovery-Time Objective (RTO) Time to recover full service Seconds to Minutes Asynchronous Minutes Minutes to hours Asynchronous point in time Hours / Day TIME Minutes to hours Options for cost versus target RPO and RTO

24 Experience Verify (test, test, test) the accuracy of the recovery procedures and identify deficiencies. Educate, prepare & train people with BCP & DR procedures. Conduct drills to be prepared for worst. Build teams of subject matter experts. Attend training classes, seminars before choose vendor. Consult utilities who have already implement so that you don t reinvent the wheel. Try and Test before you buy technology. Balance between the cost and window of data loss. BCP & DR is work in progress (process), keep reevaluating and make changes as the business model changes.

25 References books & websites Storage Area for Dummies Christopher Poelker Using SAN & NAS O Relly (Storage Networking Industry Association) storagemagazine.techtarget.com SAN/NAS storage EMC HP NetApps SUN HDS IBM, etc.,. Switches CISCO McData Brocade, etc.,. Disaster Recovery EMC Symantec IBM, etc.,.

26 Q&A Integration of EMS application with Storage industry/technology. Technology is available & works. Integrate into production environment make work place less stressful. Good Day - Ramanj Pamidi

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