UK CORPORATE SOCIAL RESPONSIBILITY POLICY NOVEMBER 2012

Transcription

1 UK CORPORATE SOCIAL RESPONSIBILITY POLICY NOVEMBER 2012 We recognise our responsibilities to all our stakeholders. We are committed to incorporating social and environmental concerns into our business operations.

2 2 LCP UK Corporate Social Responsibility policy LCP This document summarises our UK Corporate Social Responsibility policies and initiatives in five key areas: clients, people, community, environment and suppliers. Clients Our highest priority is delivering high quality and cost effective solutions that meet our clients needs. This is supported by our four guiding values - quality and innovation; results driven advice; clear communication; commitment and continuity to clients - which are embraced by everyone at LCP. The high quality of our work is achieved through a combination of the quality of our people, our investment in training, and our rigorous review procedures. An important way we measure success is through feedback from clients, both informally and through our client care programme and client satisfaction surveys. It is vital that we maintain the highest standards of professionalism and ethics in every thing we do. To support this, we have a number of committees that develop, maintain and monitor our office standards as well as providing guidance on ethical issues. LCP has a Responsible Investment Group which considers the implications of environmental, social and governance issues on the investment advice we give our clients.

3 LCP UK Corporate Social Responsibility policy 3 Our people We believe it is important that LCP is an enjoyable place to work for all our people - this forms part of our strategic vision for the firm. Our aim is to offer exciting and challenging opportunities enabling our people to develop personally and professionally. We have a friendly and supportive culture, and an active social committee which organises regular events that are subsidised by LCP. LCP is committed to providing equal opportunities in recruitment, training and promotion, whatever the individual s gender, age, religion or belief, race, disability, sexual orientation and employment status. We consider only the individual s aptitudes and abilities and the requirements of the job or business. At LCP we believe equal opportunities are as much to do with celebrating diversity as with combating unlawful discrimination or harassment. LCP is dedicated to the development of each person within the firm. We provide training and mentoring programmes to ensure everyone has the skills, knowledge and tools to make their career at LCP a success. We encourage continuous feedback within teams. We also invest a lot of time in our appraisal system, which provides people with more formal feedback on their performance, helps them set objectives for the year ahead, and encourages them to discuss career plans and progression. We recognise that health and wellbeing are key to engaging and motivating people. We offer a range of benefits to promote these and facilitate work-life balance, including childcare vouchers, a cycle to work initiative, and a confidential staff helpline offering free advice. We operate a flexible working policy for staff with caring responsibilities and provide remote working technology where appropriate. James Trask Partner We are a people business. CSR is at the heart of how we interact with our clients, our people, the environment and the local community. Internal communication is important at LCP. We use a variety of channels including informal meetings, team forums, our intranet site (LCPi), s, notice boards and annual management presentations. Through these channels we discuss developments, ideas and information, and offer the chance to give feedback and make suggestions.

4 4 LCP UK Corporate Social Responsibility policy Community and public interest We facilitate employees fundraising efforts for a wide range of charities both in and out of the office. Fundraising events have included marathons, quiz nights, sponsored bike rides and walks, cake sales and raffles. We support schools near our Winchester office, providing work experience placements, sponsoring prizes for academic excellence and participating in schools business projects. LCP has representatives on over 20 different external professional committees and groups, including ones organised by the Association of Consulting Actuaries, the Institute and Faculty of Actuaries, and the Society of Pension Consultants. In this way, LCP shares its knowledge and expertise with others in its industries, contributing to policy development and the public interest. Environment We believe that the nature of our business is such that we have a relatively low impact on the environment. Nonetheless, we have an ongoing commitment to reducing our impact on the environment. Our work in this area is led by the Green Team, with support from the partnership. LCP is committed to reducing our impact on the environment. Much of our environmental impact is through the day-to-day actions of our people as they carry out their roles. For this reason, staff awareness and engagement is critical. We have a network of Green Champions who lead by example and encourage their colleagues to follow. Other initiatives include a dedicated environmental area of our intranet and a regular Green News bulletin. Both of our UK offices are located within five minutes walk of public transport, making it easier for our people to choose travel options with a low environmental impact. We provide interest free season ticket loans to encourage staff to travel to work using public transport and operate a cycle to work scheme. At our Winchester office, we provide secure bike storage and have a parking policy which encourages car sharing. Both offices have showers for those who cycle to work.

5 LCP UK Corporate Social Responsibility policy 5 Video conferencing and webcams are available to communicate between our offices, and with UK and international clients, reducing the number of journeys we make. We monitor our energy consumption and are taking steps to reduce it, for example through encouraging everyone to switch off lights and appliances when not in use, fitting timer switches to some appliances, and installing more energy efficient lighting when office areas are refurbished. We have fitted a voltage optimisation unit in our Winchester office which regulates the electricity supply and reduces the amount of electricity we use. We have also introduced an in-house water bottling system in both offices, which removes the need to transport bottled water and significantly reduces the number of glass bottles used. We have taken steps to reduce our paper usage, such as increased use of double-sided printing and encouraging everyone to consider whether it is necessary to print off documents. Our paper is responsibly sourced and all our waste paper is securely shredded and then recycled. We have extensive recycling schemes that cover cardboard, cans, glass and plastics. We purchase high quality furniture and equipment which is expected to last a long time. We dispose of irreparable or redundant business equipment, including IT equipment, via certified environmental waste management service providers. Suppliers We take into account environmental and social factors when selecting our suppliers. We also use local, independent suppliers where possible, including caterers for client events held at LCP s offices.

6 For more information on our Corporate Social Responsibility policy please contact Amanda Treagust on +44 (0) Amanda Treagust Human Resources Manager +44 (0) LCP is a firm of financial, actuarial and business consultants, specialising in the areas of pensions, investment, insurance and business analytics. Lane Clark & Peacock LLP London, UK Tel: +44 (0) enquiries@lcp.uk.com Lane Clark & Peacock LLP Winchester, UK Tel: +44 (0) enquiries@lcp.uk.com Lane Clark & Peacock Belgium CVBA Brussels, Belgium Tel: +32 (0) info@lcpbe.com Lane Clark & Peacock Ireland Limited Dublin, Ireland Tel: +353 (0) enquiries@lcpireland.com Lane Clark & Peacock Netherlands B.V. Utrecht, Netherlands Tel: +31 (0) info@lcpnl.com LCP Libera AG LCP Libera AG LCP Asalis AG Lane Clark & Peacock UAE Zürich, Switzerland Basel, Switzerland Zürich, Switzerland Abu Dhabi, UAE Tel: +41 (0) Tel: +41 (0) Tel: +41 (0) Tel: +971 (0) info@libera.ch info@libera.ch info@asalis.ch info@lcpgcc.com All rights to this document are reserved to Lane Clark & Peacock LLP ( LCP ). This document may be reproduced in whole or in part, provided prominent acknowledgement of the source is given. LCP is part of the Alexander Forbes Group, a leading independent provider of financial and risk services. Lane Clark & Peacock LLP is a limited liability partnership registered in England and Wales with registered number OC LCP is a registered trademark in the UK (Regd. TM No ) and in the EU (Regd. TM No ). All partners are members of Lane Clark & Peacock LLP. A list of members names is available for inspection at 30 Old Burlington Street W1S 3NN, the firm s principal place of business and registered office. The firm is regulated by the Institute and Faculty of Actuaries in respect of a range of investment business activities. The firm is not authorised under the Financial Services and Markets Act 2000 but we are able in certain circumstances to offer a limited range of investment services to clients because we are members (as defined under the Act) of the Institute and Faculty of Actuaries, a Designated Professional Body. We can provide these investment services if they are an incidental part of the professional services we have been engaged to provide. Lane Clark & Peacock UAE operates under legal name Lane Clark & Peacock Belgium Abu Dhabi, Foreign Branch of Belgium. Lane Clark & Peacock LLP. UK c0711/0711