PMI Agile Certified Practitioner Exam Preparation Participant Handbook

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1 PMI Agile Certified Practitioner Exam Preparation Participant Handbook Release 1.1.0

2 Copyright PMI Agile Certified Practitioner Exam Preparation Classroom Course, r1.1.0 Copyright and Trademark Information for Partners/Stakeholders. Published under license by ITpreneurs Nederland B.V. PMI-ACP is a registered trademark of Project Management Institute Inc. PMI is a service and trademark of the Project Management Institute, Inc. which is registered in the United States and other nations. PMP and PMI-ACP logo are certification marks of the Project Management Institute which are registered in the United States and other nations. PMBOK is a trademark of the Project Management Institute, Inc. which is registered in the United States and other nations. Copyright 2015 Aykac Consulting Inc. All rights reserved. Please note that the information contained in this material is subject to change without notice. Furthermore, this material contains proprietary information that is protected by copyright. No part of this material may be photocopied, reproduced, or translated to another language without the prior consent of ITpreneurs Nederland B.V.

3 Acknowledgements Subject Matter Expert / Author Christine Aykac, PMP, PMI-RMP, PMI-ACP Christine has over 20 years of international experience managing enterprise wide programs and projects using a variety of different traditional and Agile methodologies. She has a background in information technology, governance, risk and regulatory compliance. Christine specializes in selection of best project management methodologies and approaches for projects to reduce risks and increase project success rate. In addition to providing customized training and workshops for her clients, she assists on how to effectively utilize technologies and their knowledge assets. Christine is a senior advisor and master instructor at ITpreneurs. She is actively involved in developing certification course material, customized programs and workshops on Project Management, Risk Management and Agile Project Management. Launi Whiting Content Editor Information Technology Professional Launi is an accomplished professional with extensive experience in project management, business analysis, systems analysis, technical writing, requirements gathering and QA. During the last 10 years, Launi has assisted in developing course material, customized programs and workshops. Course Reviewers: Meral Altinbilek, M.Sc., P.Eng, PMP Industry Expert, Operations Research & Planning Meral s professional experience includes Project / Program Management, Risk and Business Process Improvement. She has over 35 years of Industry experience in leading mergers, implementation of global technology solutions, change management initiatives and establishing enterprise-wide project management offices (PMO).Meral is a PMP and holds a B.Sc. in Industrial Engineering and M.Sc. in Operations Research Steve Corlew. MBA, PMP, PMI-ACP, TOGAF Senior IT Management Consultant and Trainer Steve has over 30 years of large enterprise IT experience in banking, utilities, federal government and health insurance. Steve has experience in establishing programs for PMO, ITIL and Enterprise Architecture. He is a PMP and a PMI-ACP with over 10 years teaching experience. Steve has an MBA in Finance/Economics and a BS in Management Information Systems, Marketing and Management. Anne Hodkin IT Executive, Innovation & Leadership Strategist Anne has extensive international executive experience in delivering complex programs and projects to the retail industry. Her experience also includes privacy, compliance, governance and operational readiness assessment. Her practical experience has assisted in challenging and editing certification course material for clarity and application. i

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5 Table of Contents Module 1: Introduction 5 Module 2: Introduction to the Project Management 17 Module 3: Agile Principles and Mindset 37 Module 4: Agile Methods and Approaches 59 Module 5: Agile Domains and Tasks 83 Module 6: Agile Tools and Techniques - I 111 Module 7: Agile Tools and Techniques - II 161 Module 8: Knowledge and Skills 217 Module 9: PMI-ACP Exam Preparation 257 Practice Questions 287 Day Day Day Answers - Practice Questions 301 Day Day Day Mockup exams 321 Answers - Mockup exams 345 Activities 379 Cheat sheet 389 glossary 395 Release notes 403 Participant Feedback Form 405 iii

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7 PMI Agile Certified Practitioner Exam Preparation Module 1: Introduction

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9 Participant Handbook PMI ACP Exam Preparation Module 1 Welcome Introduction Welcome Welcome! Share your: Name Profession Role Background in Project Management Familiarity with Agile Project Management Expectations from the Course Housekeeping: Breaks Restrooms Emergency & Safety Lunch Ground rules Welcome to the PMI Agile Certified Practitioner (PMI-ACP) Exam Preparation Course. The creation and evolution of Agile methods are continuing to be accelerated by rapid changes in business and technology. Fast changing market conditions, globalization and e-commerce, coupled with new technologies such as web, mobile and cloud computing have created an environment that requires flexibility and quick response. These challenges created large volume, high-risk, timesensitive, R&D oriented, new product and service development projects. Many felt, the widely used traditional waterfall-style management was the root cause of common issues such as delays and poor internal communication. Alternative methodologies such as the ones listed below began to emerge: y Total Quality Management (1984) y Joint Application Design (1986) y Rapid Systems Development (1987) y Rapid Application Development (1991). y Agile Leadership (1989) y Agile Manufacturing (1994) and y Agile Organizations (1996). This course will help you understand and apply Agile management methodologies, skills, tools and techniques in your daily life, your work and most importantly when you are participating in an Agile project. Course material is designed for people who want to learn about Agile, Agile framework and on-demand methodologies. i.e. SCRUM, Kanban, Lean, XPM, AUP, DSDM, FDD & TDD, and more. 2 Copyrighted Materials

10 Participant Handbook PMI ACP Exam Preparation Module 1 Module Overview Introduction Module Overview Module Learning Objectives At the end of this module, you will be able to: Know everything about this course: Course Learning Objectives Modules Covered in the Course Course Agenda Module Structure Various use of the Course Material This module is an overview of what we will be covering in the nine modules of this course, including an introduction to the course and key aspects of Project Management. Course Learning Objectives Introduction Course Overview Course Learning Objectives At the end of this course, you will be able to: Professionally apply the knowledge and skills learned in this course Demonstrate that you have the capacity to lead Agile project teams Understand Agile manifesto and principles Explain Agile project management framework and life cycle Identify and distinguish different Agile methodologies Practice Agile tools and techniques Apply your knowledge and skills to projects Prepare yourself for the PMI-ACP examination 3 4 This three-day course supports participants in understanding the Agile Project Management concepts 8 Copyrighted Materials 2015

11 Participant Handbook PMI ACP Exam Preparation Module 1 and preparing for the PMI-ACP certification exam. At the end of this course you will be able to apply Agile methodologies in your projects and your everyday life. As well you will have the total 21 CPUs required and knowledge to write the PMI-ACP examination. In addition, this course material provides guidance for professional development of the individual practitioner and supports Agile Project Manager in being successful in any type of project across industries as organizations continue to adopt Agile frameworks in project management. The following list of Agile Methodologies, in addition to the Domains, Knowledge & Skills and Tools & Techniques listed in the PMI-ACP Examination Content Outline (revised December 2014) will be reviewed within this course: y SCRUM y extreme Project Management (XPM) y Lean y Kanban y Agile Unified Process (AUP) y Dynamic Systems Development Methods (DSDM) y Test-Driven/Feature-Driven Development (TDD/FDD) Recommended follow-up Courses: y Project Management Professional (PMP) y PRINCE2 y Certified Scrum Master (CSM) y Agile Scrum Foundation y Agile PM Foundation and Practitioner Copyrighted Materials

12 Participant Handbook PMI ACP Exam Preparation Module 1 Modules Covered in this Course Introduction Course Overview Modules Covered in this Course: 1. Introduction 2. Introduction to Project Management 3. Agile Manifesto and Principles 4. Agile Methods and Approaches 5. Agile Domains and Tasks 6. Agile Tools and Techniques - I 7. Agile Tools and Techniques - II 8. Agile Knowledge and Skills 9. PMI-ACP Exam Preparation We will be covering over 75 Tools and Techniques along with the over 35 Knowledge and Skills within the 9 modules. PMI developed the below domains and related tasks to establish a learning map for Agile Practitioner. This course material will help participants to understand the expectation as an Agile Practitioner and learn all the tools and techniques and knowledge and skills require to accomplish those tasks Copyrighted Materials 2015

13 Participant Handbook PMI ACP Exam Preparation Module 1 Course Agenda Day 1 Introduction Course Agenda Course Agenda Day 1 Module Subject Start End Total Time (in hours) DAY 1 Welcome 08:30 09:00 00:30 01 Introduction 09:00 10:00 01:00 02 Introduction to the Project Management 10:00 11:00 01:00 03 Agile Manifesto and Principles 11:00 12:00 01:00 Lunch 12:00 13:00 01:00 04 Agile Methods and Approaches 13:00 14:30 01:30 05 Agile Domains and Tasks 14:30 15:30 01:00 Case Study & Activity 1 15:30 16:30 01:00 Homework and review of day s materials 16:30 17:00 00:30 Total Total PDUs/Contact Hours Course Agenda Day 2 Introduction Course Agenda Course Agenda Day 2 DAY 2 Module Subject Start End 8.5 hours 7 hours Total Time (in hours) Morning Recap 08:30 09:00 00:30 06 Agile Tools and Techniques - I 09:00 12:00 03:00 Lunch 12:00 13:00 01:00 07 Agile Tools and Techniques - II 13:00 15:30 02:30 Case Study & Activity 2 15:30 16:30 01:00 Homework and review of day s materials 16:30 17:00 00:30 Total 8.5 hours Total PDUs/Contact Hours 7 hours 6 7 Copyrighted Materials

14 Participant Handbook PMI ACP Exam Preparation Module 1 Course Agenda Day 3 Introduction Course Agenda Course Agenda Day 3 Module Subject Start End Total Time (in hours) DAY 3 Morning Recap 08:30 09:00 00:30 08 Agile Knowledge and Skills 09:00 11:00 02:00 Case Study & Activity 3 11:00 11:30 00:30 09 PMI-ACP Exam Preparation 11:30 12:00 00:30 Lunch 12:00 13:00 01:00 Mock Exam 13:00 16:00 03:00 Review 16:00 17:00 01:00 Total Total PDUs/Contact Hours Course Materials Introduction Course Overview Course Materials: You will receive the following as part of this course: A participant course book which includes: PMI-ACP exam preparation guide Sample exam questions and answers Mock up exam questions and answers Daily activities and examples A glossary with definitions of common terms Cheat sheet that provides a summary of the related formulas Reference materials for PMI-ACP examination 8.5 hours 7 hours 8 9 You will be provided with these course materials which will be used throughout the course. This course book can be used as reference book for other Agile related trainings and practices. 12 Copyrighted Materials 2015

15 Participant Handbook PMI ACP Exam Preparation Module 1 Module Structure Introduction Course Overview Module Structure: Each module structured as follows: At the end of each day: Module Learning Objectives Topics covered in the Module Topic 1 Subtopic 1.1 Subtopic 1.2 Topic 2 Subtopic 2.1 Subtopic 2.2 Activities Q & A Module Summary Each module is structured as follows: End of day Activity Sample Exam Questions & Answers y Module Learning Objectives this is introduction to the module y Topics/Sub-topics covered in the Module detailed explanation of concepts included within the module y Activity helps you to practice what you have learned y Q & A Opportunity to ask questions related to this module, if there is anything you need clarified or if there is anything that should be added. Remember there is no wrong question. Instructor is here to ensure that you understood what has been taught. y Module Summary summary of what has been discussed At the end of each day, there is end of day activity and sample exam questions. 10 Copyrighted Materials

16 Participant Handbook PMI ACP Exam Preparation Module 1 Various Uses of this Course Material Introduction Course Overview Various Uses of this Course Material This material can be used for running Agile projects by: Project Managers Team Leaders Development Teams This material can be used as reference material for anyone who wants to learn more about Agile principles is practicing Agile methodologies or taking part in a project is taking a project management course is preparing for the PMI s PMI-ACP exam; full content of the exam subjects covered in this course material. This material covers everything you need to know about the Agile project management processes, tools and techniques to manage Agile projects. This material can be used as key material required to run Agile projects and covers everything you need to know about the Agile project management processes, tools and techniques to manage project risk. It can be used as reference material for anyone who is managing a project, or taking part in a project. As a study guide if you are taking a project management course in a college or university. This material is also the key training material for PMI s PMI-ACP exam; full content of the exam subjects is covered in this course material Copyrighted Materials 2015

17 Participant Handbook PMI ACP Exam Preparation Module 1 Q & A Type your questions here. Q&A 12 Copyrighted Materials

18 Participant Handbook PMI ACP Exam Preparation Module 1 Module Summary Introduction Module Summary In this module, we covered: Everything about this course Course Learning Objectives Modules Covered in the Course Course Agenda Module Structure Various use of the Course Material These are the concepts that we have covered in this module Copyrighted Materials 2015

19 PMI Agile Certified Practitioner Exam Preparation Module 2: Introduction to the Project Management

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21 Participant Handbook PMI ACP Exam Preparation Module 2 Module Learning Objectives Introduction to the Project Management Module Overview Module Learning Objectives At the end of this module, you will be able to: Understand high level review of the Project Management Project, Project Management Traditional Project Management Life Cycle Project Management Knowledge Areas Project Cycle Approaches Learn key Agile Terminology and Concepts Common Agile Terminology Key Agile Roles and Responsibilities Throughout this module, we will introduce you to the basic concepts related to the Project Management, Project Management Institute (PMI ), Project Management Body of Knowledge (PMBOK ) and project management related concepts. In addition, we will introduce you to Agile terminology and major roles in Agile. 2 Copyrighted Materials

22 Participant Handbook PMI ACP Exam Preparation Module 2 Let s get started! Introduction to the Project Management Let s get started! Project Management Why don t we use Agile Project Management? This module is an introduction to the Project Management and key aspects of Project Management. section 1: Project Management What is Project? Introduction to the Project Management Project Management What is a Project? A Project is a temporary endeavor undertaken to create a unique product, service or result: A project should have a planned start and end date Project activities gathered together to accomplish project s goals A project can have more than one objective A project team formed to manage a project and released upon finishing the project The outcome of a project may be: A product A service A result, such as an outcome or a document Copyrighted Materials 2015

23 Participant Handbook PMI ACP Exam Preparation Module 2 Project - A temporary endeavour undertaken to create a unique product, service or result. The temporary nature of projects indicates that a project has a definite beginning and end. The end is reached when the project s objectives have been achieved or when the project is terminated because its objectives will not or cannot be reached or when the need for the project no longer exists. Every project creates a unique product service or result. The outcome of the project may be tangible or intangible. Although repetitive elements may be present in some project deliverables and activities, this repetition does not change the fundamental, unique characteristics of the project work. An ongoing work effort is generally a repetitive process that follows an organization s existing procedure. In contrast, because of the unique nature of projects, there may be uncertainties or differences in the products, services or results that the project creates. Project activities can be new to members of a project team, which may necessitate more dedicated planning than other routine work. In addition projects are undertaken at all organizational levels. A project can involve a single individual or multiple individuals, a single organizational unit or multiple units from multiple organizations. Projects vs. Operations As discussed above, projects are temporary endeavours with start and end dates. On the other hand, operations are ongoing activity and repetitive. Everyday a certain number of products will be produced by the same people using the same process, until a new process and a new product are introduced to the operation. The main objective of the operation team is to sustain the operation as is. Accounting and manufacturing activities are examples of operational activities. Developing an application or building an airport is an example of project activities. What is Project Management? Introduction to the Project Management Project Management What is Project Management? Project Management is the application of knowledge, skills, tools and techniques to project activities to meet the project requirements. Managing a Project typically includes, but is not limited to: Identifying and delivering business requirements Addressing various needs of the sponsor(s) and stakeholders Effective communication between the team and involved parties Identifying, assessing and managing project issues and risks Balancing the competing project constraints which include, but are not limited to: Scope, Budget, Schedule, Quality, Resources, Risks 6 Project Management - The application of knowledge, skills, tools and techniques to project activities to meet the project requirements. Copyrighted Materials

24 Participant Handbook PMI ACP Exam Preparation Module 2 Managing a Project typically includes, but is not limited to: y Identifying requirements y Addressing various needs, concerns and expectations of the shareholders in planning and executing the project y Setting up, maintaining and carrying out communications among stakeholders that are active, effective and collaborative in nature y Managing stakeholders towards meeting project requirements and creating project deliverables y Balancing the competing project constraints which include, but are not limited to: oo oo oo oo oo oo Scope Quality Schedule Budget Resources Risks The relationship among these factors is such that if any one factor changes, at least one other factor is likely to be affected. For example, if the schedule is shortened, often the budget needs to be increased to add additional resources to complete the same amount of work in less time. If budget increase is not possible, the scope or targeted quality may be reduced to deliver the project s end result in less time within the same budget amount. Project stakeholders may have differing ideas of which factors are the most important, creating an even greater challenge. Changing the project requirements or objectives may create additional risks. The project team needs to be able to assess the situation, balance the demands and maintain proactive communication with stakeholders in order to deliver a successful project. PMBOK Guide Fifth Edition In this course book, The PMBOK Guide Fifth Edition is referenced as needed. PMBOK Guide complements Agile methods. In addition, knowing all the processes defined in the PMBOK Guide helps the Agile Project Manager to manage the projects better. 22 Copyrighted Materials 2015

25 Participant Handbook PMI ACP Exam Preparation Module 2 Traditional Project Management Life Cycle Introduction to the Project Management Project Management Traditional Project Management Life Cycle Initiating Planning Executing Monitoring & Controlling Closing Project Management is accomplished through the appropriate application and integration of the 47 logically grouped project management processes, which are categorized into the above five Process Groups: Initiating: Those processes performed to define a new project or a new phase of an existing project by obtaining authorization to start the project or phase. Planning: Those processes required to establish the scope of the project, refine the objectives, and define the course of action required to attain the objectives that the project was undertaken to achieve. Executing: Those processes performed to complete the work defined in the project management plan to satisfy the project specifications. Monitoring and Controlling: Those processes required to track, review and regulate the progress and performance of the project; identify any areas in which changes to the plan are required; and initiate the corresponding changes. Closing: Those processes performed to finalize all activities across all Process Groups to formally close the project or phase. Source: PMBOK Guide Fifth Edition Project Management Institute 7 Copyrighted Materials