Questions & Answers. Project Management Institute (PMI) Registered Education Provider (R.E.P.)

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1 This document supplements the detailed description in the course brochures and provides answers to the most frequently asked questions. What does the Project Management Institute R.E.P designation mean? As a PMI R.E.P., Learning Tree is committed to enhancing the ongoing professional development of PMI members, PMI-certified Project Management Professionals (PMP) and other project management stakeholders. Furthermore, at least some of the material covered in our PMI-aligned courses concurs with one or more of the knowledge groups or process areas described in the Project Management Body of Knowledge (PMBOK ) Guide Fifth Edition. As a PMI R.E.P., Learning Tree has agreed to abide by PMI-established operational and educational criteria and is subject to random audits for quality assurance purposes. Can I earn Professional Development Units () by attending a Learning Tree course? Yes. Completion of certain Learning Tree courses provide professional development units (), which can be applied toward the minimum required to sit an exam or to maintain your certification. Please refer to the chart at the end of this document to see the number of provided per each Learning Tree PMI-aligned course. How do I earn PDU credits for Learning Tree courses? Certification candidates and existing credential holders are responsible for reporting all Continuing Certification Requirements Program (CCR) activities to PMI. To report the completion of a Learning Tree course, you can use the Online PDU Resources System. What is Learning Tree s provider number? When applying for PDU credits, you will need Learning Tree's provider number, which is 1154, and the PMI program numbers listed in the charts on the following pages. To apply these Learning Tree course, be sure to select Category A when completing the PDU form. What is the PMP certification? PMI grants a Project Management Professional (PMP) certification that is well-known in the field. This certification recognizes experience, education and accomplishment in project management. To become certified, candidates must pass an exam. If you are an experienced project manager and intend to take the PMP exam, you should take Course 276, Project Management Professional (PMP) Exam Prep. In this course you learn essential PMBOK Guide terminology and gain practical test-taking experience. This course also provides you with 35 contact hours, fulfilling your pre-exam education requirement. What is the CAPM certification? PMI grants a Certified Associate in Project Management (CAPM ) certification that is beneficial to project team members or early stage project managers who are looking for a stepping stone to the PMP certification. If you intend to take this exam, Course 3601, Certified Associate in Project Management (CAPM) Exam Prep, can help you learn the terms and definitions of the PMBOK Guide and prepare for the CAPM exam. You will also learn how to identify significant steps of the project life cycle, evaluate your exam preparedness and create a personalized plan for self-study. What is PMI-ACP certification? PMI grants a PMI-Agile Certified Practitioner (PMI- ACP) certification that is beneficial to experienced or aspiring Agile certified practitioners wishing to demonstrate knowledge of agile principles, practices, tools and techniques across agile methodologies. If you intend to take the exam, Course 3605, PMI-Agile Certified Practitioner (PMI-ACP) Exam Prep, can help you gain the skills necessary to prepare for the (PMI-ACP) exam. You learn essential Agile terminology, tools and techniques through practice exams and workshops. You also create a personalized study plan identifying your specific strengths and weaknesses designed for ultimate exam success. QA_ Certification_PMI_US_1507 pg. 1

2 What is the Learning Tree PMP Exam Prep Guarantee? Learning Tree stands behind the quality of its courses. If for any reason you do not pass your PMP exam after completing course 276, Project Management Professional (PMP) Exam Prep, contact us within 60 days of the last day you attended the course to schedule a free course retake. Professional Development Units () for Learning Tree Courses For more information about these courses, please refer to the individual Course Q&As. ACTIVE COURSES Course # Course ID PRINCE2 : Achieving Foundation & Practitioner Certification PRINCE2 Practitioner and Re-registration Certification B195 Power Excel : Analyzing Data to Make Business Decisions Business Analysis Introduction: Defining Successful Projects Building an Effective Business Case User & System Requirements for Successful Software Development Business and Report Writing Introduction B Assertiveness Skills: Communicating with Authority & Impact Leading and Managing Virtual Teams A276 Project Management Professional (PMP) Exam Prep Finance and Accounting for Nonfinancial Managers Critical Thinking and Creative Problem Solving Risk Management for Projects, Programs and Operations B287 Complex Project Management Disaster Recovery Planning: Ensuring Business Continuity A290 Management Skills A292 Communication Skills: Results through Collaboration Influence Skills: Getting Results without Direct Authority /A Project Management: Skills for Success A297 Personal Skills for Professional Excellence Software Quality Assurance: Implementing Consistent Quality A315 Developing User Requirements: The Key to Project Success 23 QA_ Certification_PMI_US_1507 pg. 2

3 ACTIVE COURSES Course # Course ID ISTQB Certified Tester: Achieving Foundation Certification Technical Writing Introduction A340 Project Management for Software Development Software Change, Configuration and Release Management /A Time Management Essentials Project Leadership: Building High-Performance Teams Introduction to Modeling for Business Analysis Business Relationship Management: Aligning IT & the Business Public Speaking: Compelling Speeches & Presentations Management Skills for an IT Environment A909 High Impact Leadership: Expanding Your Influence Preparing for the IIBA CBAP Certification Exam Agile Project Management with Scrum SharePoint for Project Management B Project Time and Cost Management Agile Software Development and Modeling SharePoint Governance: Managing SharePoint Environments ITIL Intermediate: Service Strategy ITIL Managing Across the Lifecycle Qualification A991 ITIL Intermediate: Service Operation A992 ITIL Intermediate: Service Transition A993 ITIL Intermediate: Service Design A994 ITIL Intermediate: Continual Service Improvement A995 ITIL Intermediate: Operational Support and Analysis A996 ITIL Intermediate: Release, Control and Validation A997 ITIL Intermediate: Service Offerings and Agreements A998 ITIL Intermediate: Service Offerings and Agreements Achieving ITIL Foundation Certification UI & UX Optimized Software Design Accelerating Agile Development for Scrum Teams Certified ScrumMaster Agile Test-Driven Development Agile Software Development with Team Foundation Server Strategic Thinking for Operational Management Developing Your Leadership Voice for Presence and Impact 17 QA_ Certification_PMI_US_1507 pg. 3

4 ACTIVE COURSES Course # Course ID Emotional Intelligence: Achieving Leadership Success Introduction to Business Process Improvement (BPI) Agile Business Analysis Certified Associate in Project Management (CAPM) Exam Prep PMI-Agile Certified Practitioner (PMI-ACP) Exam Prep Building and Evolving a Project Management Office APMG AgilePM : Achieving Practitioner Certification Implementing Lean-Agile for Business and Operations Microsoft Project Introduction Putting ITIL into Practice: A Roadmap for Transformation COBIT 5 Foundation Defining IT Skills, Roles and Responsibilities using the SFIA Framework Key Things to Know About Business Intelligence Agile Adoption for Managers Introduction to Scrum Creating & Designing Excel Workbooks Excel PivotTables: Building Dashboards Automating Excel with Macros PRINCE2 : A Project Management Methodology Project Management Fundamentals Achieving Success as a New Manager 6 QA_ Certification_PMI_US_1507 pg. 4

5 Professional Development Units () for Retired Learning Tree Courses Although the following courses are retired and are no longer being offered by Learning Tree, attendees of these courses can still receive and certification certificates. RETIRED COURSES Course Course # ID ITIL v2: Achieving Foundation Certification 17 ITIL v2: Change, Configuration and Release Management Practitioner Certification ITIL v2: Service Desk, Incident and Problem Management Practitioner Certification A192 ITIL v3 Foundation Bridge Certificate Hands-On Visio : Designing Effective Visual Solutions Making Effective Decisions with Business Statistics A197 Achieving ITIL Foundation Certification A198 ITIL v3 Managers Bridge Introduction to Knowledge Management Writing for the Web: Hands-On Skills for Reaching an Online Audience Leading Teams: Improving Productivity Through Teamwork The Art of Coaching: Enabling Employees to Achieve Their Potential Managing Information Overload: Techniques for Working Smarter MBA Skills: Essential Tools for Personal Success Preparing for the PMI Scheduling Professional (PMI-SP) Exam Hands-On Microsoft Project 2007: Managing Multiple and Complex Projects Strategic Planning and Implementation Finance and Accounting for Nonfinancial Managers Teambuilding Skills for IT Professionals A299 Microsoft Project 2007: A Comprehensive Hands-On Introduction Systems Analysis and Design: A Comprehensive Hands-On Introduction Negotiation Skills: Tools & Techniques That Deliver Results A345 Delivering Dynamic Presentations Project Quality Management Business Process Reengineering for Competitive Advantage Microsoft Project Server: Successfully Delivering Enterprise Projects SharePoint 2007 Technologies: A Comprehensive Hands-On Introduction Introduction to Business Intelligence: Designing a Successful BI Programme Responding to Conflict: Creating Resolution and Cooperation Facilitating Successful Meetings and Business Discussions IT Strategic Planning: Maximising the Value of Your IT Investment 17 QA_ Certification_PMI_US_1507 pg. 5

6 RETIRED COURSES Course Course # ID Making Successful Business Decisions: Getting It Right the First Time Achieving Excellence in Customer Service Creating a High-Impact Work Plan for Business Analysts Program Management: Essential Skills for Your Portfolio's Success The PMBOK Guide in Practice: Applying the Principles to Your Projects Preparing for the Program Management Professional (PgMP) Exam Project Recovery: Diagnosis, Strategy and Prevention Managing in Tough Times Microsoft Project Server 2010 for Enterprise Project Management: Hands-On Developing Effective Software Estimation Techniques Agile Programming: Principles and Practices for Software Success CMMI : A Comprehensive Introduction Practical User Interface Design and Prototyping Contracting for Project Managers: Principles and Practices for Success Strategic Enterprise Analysis PRINCE2 : Achieving Foundation Certification Excel Workbooks: Designing for Reliability and Performance Excel Macros: Increasing Productivity through Automation Modern Object-Oriented Software Design: Hands-On Systems Integration Project Management Certified ScrumMaster Certified Scrum Product Owner Time Management Essentials Executive Leadership: Building a Blueprint for Success Transformational Leadership for Women Managing Global Projects MSP : Achieving Practitioner Certification MSP : Achieving Advanced Practitioner Certification Achieving Change Analyst Certification within ITIL Service Management COBIT 4.1: Achieving Foundation Certification 11 PMI is a registered trademark of the Project Management Institute, Inc. CAPM is a registered trademark of the Project Management Institute, Inc. PMP is a registered certification mark of the Project Management Institute, Inc. QA_ Certification_PMI_US_1507 pg. 6