SingTel Investor Day: Singapore Business
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1 SingTel Investor Day: Singapore Business 11 July 2011 Quah Kung Yang CFO(Singapore)
2 FY11 Singapore results recap
3 Recap FY11: strong operating revenue growth FY10/11 mio TV Operating Revenue IT & Engineering 24% Mobile S$6.4b 8% 7% Others 1 Nat l Tel 1% 6% 8% Int l Tel 25% 28% Data & Internet Mobile (+11%) Record 156k postpaid customers added Postpaid ARPU rose 3% to S$88 Data & Internet (+2%) Strong Managed Services growth offset declines in ILC IT & Engineering (+8%) Higher fibre rollout revenue 2 NCS infrastructure services growth offset by lower overseas sales EBITDA Margin 3% pts to 35% 1. Others include sale of equipment, maritime & land mobile, & lease of satellite transponders. 2. IT & Engineering revenue is expected to slow in FY11/12 as OpenNet reached peak fibre roll-out in FY10/11. 3
4 Industry at crossroads Shift to mobile devices; applications & technology Risks to traditional businesses Shift in industry value Decline in prices & margins of traditional access services Broadband traffic explosion Investment in network Competition Device manufacturers; ISPs & content owners NGNBN Potential new market entrants/ service developments Emerging demands & evolving trends present opportunities & risks We respond & shape trends proactively through innovation 4
5 Tapping unique strengths to make bold moves Our Key Assets: Customer relationships & analytics Billing relationships & collection Networks & devices Competitive Advantages: Real-time & relevant services for customers Secure & seamless identification & authentication Common payment system across devices & locations Non-intrusive, relevant advertising for individual end users Anytime, anywhere, any-device access to stored content & information Enable timely reception of rich content Capitalising on key assets to provide truly integrated access, content and solutions 5
6 Inspiring individuals with multimedia services
7 Engaging the digital consumer; creating new revenue streams Engaging digital consumers as they live, work and play Providing relevant content, applications and services anywhere on any device that allows them to be entertained, informed, communicate, share and transact Advertising & subscription revenue from our digital content, apps & services Charging for traditional carriage services Revenue-sharing & licensing revenues generated from 3 rd parties using or integrating our content, apps, services into their offerings 7
8 Multimedia services to address the digital home Delivering content-rich services over phone, PC & TV leading the digital home revolution with innovative services & exciting content on multiple platforms miotv compelling TV content on interactive ti platform 292K 1 customers; capturing more than one third subscriber market share premier sports channel provider in Singapore ESC: gaming on-demand first service in Asia to deliver on-demand high quality games directly from the cloud to customers on TV and PC 8 1. As at 31 Mar 2011
9 Multimedia services to address the digital consumer Building Singapore s favourite apps Introduced relevant & personalised mobile apps to complement consumer lifestyles Ultra-local apps that leverage our local De!ite ILoveDeals Wheresapp SingTel Xplorer knowledge & network intelligence AMPed: award winning i music service continues to be a key differentiator over two million songs from the world s biggest music providers Asia s 1 st premium priority mobile broadband service faster & more reliable mobile Internet connectivity continue to invest to improve mobile network quality 9 1. As at 31 Mar 2011
10 Multimedia services to address the digital consumer Video: Lifestyle Mobile Apps 10
11 Capturing value from Next Generation National Broadband Network Next Generation National Broadband Network structure Retail Services Leverage high speed network to deliver new value-added services Wholesale services: active infrastructure OpCos Wholesale services: passive infrastructure NetCo Provide carriage-based wholesale services to Retail Service Providers Revenue from fibre rollout Participate in OpenNet earnings (30% stake) Revenue from lease and maintenance of passive infrastructure (higher of revenue share of 70-75% or minimum fixed payment) Opportunity to monetise existing assets through AssetCo 11
12 Expanding suite of retail services on fibre Launched high-speed fibre and interactive TV services High-speed fibre services for consumers Up to 200Mbps (download) Up to 100Mbps (upload) Up to 25Mbps (international) express portal: customised gateway to fibre services HD video chat, unified in-box and social networking, high-speed and secured file-sharing and storage excite TV: Singapore s first TV application store proprietary fibre-based web search engine through the TV 12
13 Expanding suite of retail services on fibre Video: Fibre Services 13
14 Empowering businesses with ICT solutions
15 Providing one-stop ICT experience for businesses Large enterprises Small & medium enterprises Telco 3.0 Cloud Computing Services Software-as-a-service Platform-as-a-service Infrastructure-as-a-service Telco 2.0 Professional Services Managed Services Consulting for network & BCP, network & systems integration Voice, data, video, unified comms, security, hosting, app performance, mobility Telco 1.0 Managed Infrastructure IP VPN, ethernet, broadband, fibre, data centre, wireless, satellite 15
16 Telco 1.0 & Telco 2.0 Telco 1.0 Telco 2.0 Extend managed infrastructure leadership Best network coverage with 120 PoPs in 75 cities, 33 countries >20 strategic partnerships with local operators >10 data centres; > 30 market alliances in APAC & beyond Drive managed & professional services to higher scale Professional & integration services Managed services: Endpoints & servers, networks Application performance Unified communications Security & hosting 16
17 Telco 3.0: end-to-end cloud computing solutions PowerOn Infrastructure ondemand Applications ondemand Connectivity ondemand Managed services on-demand Power On ezcompute Power On Compute Electronic Bandwidth on- Demand Unified Communications on Demand Data Recovery On-Demand Security on Demand Desktop On Demand Storage & back-up On Demand & more 17
18 Vertical industry focus Building industry community and driving adoptions Financial Services Logistics & Transportation Education Healthcare Hospitality & Media Algorithm trading Multi-factor authentication Fleet/workforce visibility Intelligent form M2M Mathletics Future School Next gen intelligent txtbk Mother tongue Clinical mgtmt systems Telecare Picture archive system In-room entertainmt High speed internet access Regional proximity hosting mpayment Telemetry Logistics & supply chain Learning mgt systems School mgt solutions GP Network Mobile personal health record Media community solutions 18
19 Case study: shaping education with next generation technologies Creating a collaborative eco-system of partners to engage MOE / schools Teaching & learning; Anywhere, anytime Learning & teaching applications SaaS model Game-based Learning Integrated Learning Portal Social Emotional Character IDM contents Builder 19
20 Hospitality Industry Shaping various industries with collaborated innovations 20
21 Outlook
22 FY12 Outlook: Singapore FY12 Guidance Revenue : Grow at low single digit level EBITDA : Stable Capex : Approx. S$900 million Free cash flow 1 : Approx. S$1.3 billion 1. Operating cash less cash capex 22
23 SingTel Asia s Leading Communications Company
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