our look at the year ahead

Size: px
Start display at page:

Download "our look at the year ahead"

Transcription

1 our look at the year ahead January 2014

2 Welcome from our Chief Executive There has been an undeniable shift in the market with TV everywhere becoming the leader of the pack never before has it been so important to deliver content across platforms and screens efficiently and effectively. The explosion of connected devices means viewers are demanding their favourite content whenever, wherever and however they choose - all at the touch of a button. And although broadcasters and content owners are responding to this change and delivering the much sought after TV everywhere experience, they are facing the commercial challenges of enhancing the viewer experience whilst embracing new routes to market. At PayWizard we believe that in order to truly monetize the multiplatform world, it is important to combine an intelligent subscriber management technology with rich marketing functionalities and a powerful finance system. And that is why our enterprise class software platform does exactly that. Our award-winning technology enables us to deliver a highly interoperable end-to-end solution that will enhance the viewer experience across all screens. After a very busy and successful 2013, which saw the launch of our dedicated subscriber and payment solution, PayWizard has continued to welcome new clients including BT Sport, Discovery Networks and NBCUniversal is set to be an exciting year for us all and we look forward to what it may bring to the market. I m sure that this year will see some of these great new trends come to light, and see existing technologies grow from strength to strength. Jonathan Guthrie Chief Executive

3 Our SMS processed over 500,000 DSAT enablements in one month 7 platforms and devices 7countries across the globe SVOD & Subscription Android and Online ITV has increased distribution online in the UK and on other IP platforms such as YouView supporting our clients tv everywhere strategies pan european over 401m viewing requests this year truly managing and monetising the multi-platform world

4 considerations for your 2014 roadmap 1. Subscriber Management The rise of content everywhere means subscriber management isn t as straight forward as it used to be. Responding to consumer demand, and making content available on different platforms and screens makes managing multiple payments problematic. So we believe that a new type of Subscriber Management System (SMS) is required in SMS 2.0. If broadcasters and service providers want to meet the needs of a new type of viewer and build long lasting relationships, then they need to adopt a SMS 2.0 approach to truly exploit the content everywhere experience. By combining payment processing, intelligent subscriber management technology with rich marketing functionalities and customer service operations, SMS 2.0 can create a compelling personalised consumer experience, increase customer satisfaction and life time value. 2. TV Everywhere Integration Over the past 12 months we ve seen plenty of change in the broadcast industry - some technologies have come and gone (3D who?), whilst others have certainly prospered (all hail the second screen). We have seen the rise of 4K and Ultra HD, big data making a stand, and many have been trying to see through the Cloud. Content everywhere has certainly been the leader of the pack - never before has it been so important to deliver content across platforms and screens efficiently and effectively. And the opportunities it presents will certainly be impacting the market next year. So as we step into 2014, we anticipate that it will be just as dynamic a year. And here is why TV everywhere also means TV revenue models are no longer restricted to a subscription service in the home. Broadcasters and media organisations face the challenge of data consolidation and managing viewer entitlement and authentication across devices and platforms, whilst maximising operational efficiency and enabling a consistent user experience on all screens. Brands and broadcasters need to be able to authenticate and perform entitlement checks and deal with messaging traffic across a number of screens and territories effectively and efficiently. In order to do this, companies should connect their platforms togetherthis will allow them to draw out data and extend their audience reach without compromising on security. At PayWizard we believe that this TV everywhere integration will put the broadcaster into a position to effectively drive the full revenue lifecycle of the customer base. Bringing data together into a single view and building a complete profile of the audience not only means TV everywhere strategies can be properly managed, but also encourages service adoption, increases user satisfaction and helps reduce churn in the long-term.

5 3. Blended monetization One of the opportunities that TV everywhere has presented is monetization. But companies need to diversify their offerings; both advertising and pay funded, and create new routes to market in order to embrace a multidevice, multi-platform, multiterritory monetization strategy in Blending monetization and 4. Actionable Data The key to any successful monetization strategy lies with actionable data. Actionable data determines what is really relevant to the viewer, giving companies a more intimate picture of customer behaviour and preferences. Broadcasters and service providers can use actionable data to drive direct and meaningful relationships with consumers, using personalisation and targeted marketing campaigns to improve audience retention and profitability. maximising transaction success across major global payment schemes and worldwide currencies will allow broadcasters to improve monetization opportunities and in turn, improve customer experiences and loyalty. 520m homes in 40 countries will watch tv and video online - both paid and ad-supported 74% of consumers get frustrated when offers have nothing to do with their interests We believe that over the next 12 months these four factors are going to play a vital role in creating a holistic TV everywhere experience. Providing personalised content and creating a compelling user experience is becoming increasingly important to brands and broadcasters and SMS 2.0, TV everywhere integration, blended monetization and actionable data can make this dream a reality. The ability to build a profile of an audience and their preferences is a great advantage - not only does it allow companies to get their propositions right, but it can also drive revenues and profitability. So if any media business wants to make their mark on 2014 and deliver a compelling TV everywhere experience, then PayWizard strongly recommends getting to grips with these four winning factors. Jamie Mackinlay Commercial Director

6 our clients are leading the way Racing UK selected PayWizard s Subscriber Management System (SMS) to support its TV Everywhere strategy Racing UK Anywhere. PayWizard consolidated Racing UK s disparate CRM systems to provide a single view of its customers across connected devices and platforms maximising operational efficiency and enabling a consistent user experience on all screens. Racing UK Anywhere enables customers, in the UK and Ireland to enjoy top-class racing from 33 of the UK s top tracks on Sky TV, Freeview, Desktop, iphone, ipad, Android and Mobile Web. Racing UK will broadcast 733 races in 2014 and are using the PayWizards flexible payment options and customer support services. We have launched on multiple platforms and screens. But we found that having different systems for multiple devices and multiple relationships meant that gathering payments became problematic, and we therefore required a one account approach. Upgrading with PayWizard was seamless and provides exactly what we need to enable a smooth and consistent consumer experience across all screens. Clive Cottrell Marketing Director Racing UK Our integration partners included:

7 Extending audience reach without compromising content security is one of the biggest challenges facing premium content broadcasters today. We have chosen PayWizard to help us overcome this challenge. Its robust platform and extensive experience in the media industry make it an ideal partner for such an important part of BT Sport. Marc Watson CEO BT TV Our integration partners included: PayWizard s award winning enterprise class software was chosen by BT as middleware to enabling the brand new BT Sport channels on BSkyB s DSAT platform. We integrated BT s SMS with Sky s conditional access (CA) to allow Sky customers, around the UK and Northern Ireland, to buy and watch BT Sport through their existing set-top box. BT Sport has over 2 million customers subscribed to its channels and customers can enjoy high profile sporting fixtures throughout 2014 including Barclays Premier League matches, Aviva Premiership rugby and live woman s tennis.

8 what do our experts think about SMS? PayWizard are proud of our people and with over 16 years experience in the media sector, we have learned a few things along the way. Implementing your subscription and billing platform should take a matter of weeks or months, and it should be cost effective- it should not impact on IT, finance or operation resource too heavily. It is therefore important to check your vendor s levels of productisation, solution specific functionality and configuration capability to ensure a quick time to market. Revenue generation within the broadcast and media sector is constantly evolving. The industry is being driven by changes in products, services, devices and platforms, so it is important to have a SMS that is flexible to changes in direction. This will ensure that your SMS can quickly respond to expanding or emerging markets. Ultimately, you need an SMS that can perform. It is crucial that you seek a highly operationally focused vendor who has invested heavily in the development of a robust, scalable and continuously monitored platform to ensure it can manage and support your business. Gordon Tainton Chief Operating Officer Debbie Leishman Chief Operating Officer - Services Craig Baxendale Director of Product Development

9 @PayWizardplc linkedin.com/company/paywizard plus.google.com/+paywizardplc

Pay-TV on every device and any platform

Pay-TV on every device and any platform VISION PAPER Pay-TV on every device and any platform How next generation Subscriber Management Systems are solving the major challenges facing pay-tv operators, MSOs and VOD service providers in the TV

More information

Sky Deutschland Casestudy

Sky Deutschland Casestudy Sky Deutschland Casestudy Sky Deutschland casestudy overview Sky Deutschland AG is the leading pay TV company in Germany and Austria, with more than three million subscribers. Sky offers over 70 channels

More information

Data centres and deployment - maximise commercial and operational benefits through flexible delivery and data centre operations

Data centres and deployment - maximise commercial and operational benefits through flexible delivery and data centre operations Data centres and deployment - maximise commercial and operational benefits through flexible delivery and data centre operations utilises the economic and operational advantages of hosted and onpremise

More information

Part 1 - Building profitable pay-tv services through innovative subscriber management

Part 1 - Building profitable pay-tv services through innovative subscriber management VISION PAPER Part 1 - Building profitable pay-tv services through innovative subscriber management PayWizard supports pay-tv operators across the world with subscriber and revenue management, from the

More information

Multi-channel mobile marketing and CRM solutions for Mobile Network Operators

Multi-channel mobile marketing and CRM solutions for Mobile Network Operators Multi-channel mobile marketing and CRM solutions for Mobile Network Operators future mobile technology marketing business entertainment media Interactive Messaging (SMS, MMS, Email and Voice) Mobile Internet

More information

The next chapter for Freeview

The next chapter for Freeview The next chapter for Freeview October 2015 Overview Freeview Play is the next chapter in the evolution of the UK s most popular TV service providing complimentary on-demand content to the core broadcast

More information

connecting lives connecting worlds

connecting lives connecting worlds adbglobal.com connecting lives connecting worlds personal TV Solution briefing Personal TV Solution Briefing Personal TV is an innovative and feature rich endto-end solution that enables operators and

More information

BT Sport. Title Placeholder Left Aligns to a in. accenture and May Move Vertically. Digital Game Changers

BT Sport. Title Placeholder Left Aligns to a in. accenture and May Move Vertically. Digital Game Changers BT Sport Gray background is only to allow visibility of all elements on page. Delete as needed. Digital Game Changers Turn off NOTES in Layers menu to eliminate these notes. Greater Than Lockup: Maintain

More information

Section 3. The growth of digital television 3

Section 3. The growth of digital television 3 Section 3 The growth of digital television 3 Section 3 The growth of digital television Section 3 The growth of digital television 3.1 More than one in every two UK households now have digital TV. Reaching

More information

RMG 7TH RACING & BETTING FORUM

RMG 7TH RACING & BETTING FORUM RMG 7TH RACING & BETTING FORUM THE RMG PORTFOLIO RMG has been successful in creating brand and partnering with businesses that service a broad range of audiences in the UK and globally THE RMG PORTFOLIO:

More information

Mobile technology for your world. 2 way paging

Mobile technology for your world. 2 way paging Mobile technology for your world 2 way paging Welcome to PageOne PageOne is the UK s leading mobile technology company. For 25 years, we ve been the pioneers of mobile messaging, providing award-winning

More information

Hybrid TV is it the future of Pay TV services?

Hybrid TV is it the future of Pay TV services? 1 Hybrid TV is it the future of Pay TV services? A white paper by March 2014 contents INTRODUCTION... 3 1 Hybrid TV Broadcast and Broadband Together... 1.1 Broadcast TV is content limited... 1.2 OTT TV

More information

Digital Marketing Trends in the Benelux 2015: the year of customer experience

Digital Marketing Trends in the Benelux 2015: the year of customer experience Digital Marketing Trends in the Benelux 2015: the year of customer experience Introduction The ever widening range of available digital marketing technologies, coupled with a staggering change in the way

More information

FUTURE OF TV. Thought Piece 2016 THE EVOLUTION OF TV EVERYWHERE

FUTURE OF TV. Thought Piece 2016 THE EVOLUTION OF TV EVERYWHERE FUTURE OF TV Thought Piece 2016 THE EVOLUTION OF TV EVERYWHERE THE TELEVISION SET HAS LONG SINCE BEEN A STALWART OF OUR LIVING ROOMS; A TRUSTED FRIEND WITH WHOM WE HAVE SHARED SOME OF THE NATION S GREATEST

More information

Creating the customer experience

Creating the customer experience Creating the customer experience INSIGHT. EXECUTION. ADVANTAGE. Customer experience outsourcing that transforms business performance 3 Your customer management future 5 The Webhelp difference 8 Services

More information

What is YouView? The consumer proposition. The application platform

What is YouView? The consumer proposition. The application platform YouView launched to the British public in the summer of 2012 with the stated goal of bringing extraordinary TV for everyone. It is set to become the new way to watch TV for millions of people who don t

More information

What s New in Analytics: Fall 2015

What s New in Analytics: Fall 2015 Adobe Analytics What s New in Analytics: Fall 2015 Adobe Analytics powers customer intelligence across the enterprise, facilitating self-service data discovery for users of all skill levels. The latest

More information

IT Support. 020 8269 6878 www.premierchoiceinternet.com support@premierchoiceinternet.com. 30 Day FREE Trial. Free Site Survey & Network Health Report

IT Support. 020 8269 6878 www.premierchoiceinternet.com support@premierchoiceinternet.com. 30 Day FREE Trial. Free Site Survey & Network Health Report IT Support Premier Choice Internet has been providing reliable, proactive & affordable IT Support solutions to companies based throughout the UK since 2002. Our goal is to provide our customers with the

More information

PAY TV MONETIZATION IN THE AGE OF OTT. enabled by. www.infonova.com

PAY TV MONETIZATION IN THE AGE OF OTT. enabled by. www.infonova.com PAY TV MONETIZATION IN THE AGE OF OTT enabled by www.infonova.com MONETIZING THE OTT AGE Pay TV has entered the multi-device over-the-top (OTT) era on a global basis. People still consume video in traditional

More information

Accenture Video Solution attracts more than 1 million users for Italy s leading broadcaster s Premium Play OTT-TV service

Accenture Video Solution attracts more than 1 million users for Italy s leading broadcaster s Premium Play OTT-TV service Accenture helps Mediaset launch Premium Play a groundbreaking, multi-device, Over-the-Top TV service and maintain high performance with ongoing innovative offerings Accenture Video Solution attracts more

More information

What s New in Analytics: Fall 2015

What s New in Analytics: Fall 2015 Adobe Analytics What s New in Analytics: Fall 2015 Adobe Analytics powers customer intelligence across the enterprise, facilitating self-service data discovery for users of all skill levels. The latest

More information

SOCIAL MEDIA DID YOU KNOW: WHAT IS SOCIAL MEDIA? IGNORE IT AT YOUR PERIL! WWW.SPORTENGLANDCLUBLEADERS.COM ANYWHERE GETTING GREYER

SOCIAL MEDIA DID YOU KNOW: WHAT IS SOCIAL MEDIA? IGNORE IT AT YOUR PERIL! WWW.SPORTENGLANDCLUBLEADERS.COM ANYWHERE GETTING GREYER The world s top brands are using social media as a meaningful way of deepening relationships with their customers. Is it now time for Sport Clubs to join in? WHAT IS SOCIAL? According to the Chartered

More information

SMPTE MediaCity 11 th November 2013

SMPTE MediaCity 11 th November 2013 SMPTE MediaCity 11 th November 2013 My take on the future of TV Bill Scott COO, www.easeltv.com bill.scott@easeltv.com @BillJScott BillScott7 Agenda 1. The future of TV 2. What Easel TV is doing about

More information

Revolutionise your organisation with the most advanced CRM framework in the world.

Revolutionise your organisation with the most advanced CRM framework in the world. Revolutionise your organisation with the most advanced CRM framework in the world. Cloud Innovation is professional and personable and had empathy for the challenges we faced as a FTSE 250 company. Whether

More information

Customer Experience Management

Customer Experience Management Customer Experience Management 10 tips for the successful development and execution of Chris Bland Research Director SPA Future Thinking Introduction, sometimes referred to as Customer Feedback Programmes,

More information

Multi-Screen Video: A Requirement in Today s Digital World

Multi-Screen Video: A Requirement in Today s Digital World WhitePaper Multi-Screen Video: A Requirement in Today s Digital World Part 1: Today s Digital Content Value Chain and Its Opportunities video. personal. everywhere. White Paper In today s continually evolving

More information

video communications the foundation for enterprise mobility + + + + + +

video communications the foundation for enterprise mobility + + + + + + v R video communications the foundation for enterprise mobility executive summary Video at the heart of mobility In order to meet the advanced requirements of an enterprise, mobility must be taken to the

More information

Why your hotel must go mobile

Why your hotel must go mobile Why your hotel must go mobile www.guestu.com Table of Contents Introduction.3 pag Engage your clients.4 pag Why go mobile?.5 pag Mobile engagement with clients.8 pag Managing a mobile app.10 pag GuestU

More information

Three powerful analytics use cases for Customer Link. How linked data powers smarter analytics and better predictive models

Three powerful analytics use cases for Customer Link. How linked data powers smarter analytics and better predictive models Three powerful analytics use cases for Customer Link 1 How linked data powers smarter analytics and better predictive models 0123 4567 8901 2345 The power of linked data When it comes to adopting new tech

More information

TOP TIPS TO MAKE EMAIL, CHAT AND MOBILE CUSTOMER SERVICE COST-EFFECTIVE AND RESPONSIVE

TOP TIPS TO MAKE EMAIL, CHAT AND MOBILE CUSTOMER SERVICE COST-EFFECTIVE AND RESPONSIVE TOP TIPS TO MAKE EMAIL, CHAT AND MOBILE CUSTOMER SERVICE COST-EFFECTIVE AND RESPONSIVE PROVIDED BY IN ASSOCIATION WITH mplsystems mplsystems provide a wide range of contact centre technologies including

More information

The Business of Children s Content 9/12/2014. Tim Westcott, Principal Analyst Anna Stuart, Analyst

The Business of Children s Content 9/12/2014. Tim Westcott, Principal Analyst Anna Stuart, Analyst The Business of Children s Content Tim Westcott, Principal Analyst Anna Stuart, Analyst IHS Technology TV Programming Intelligence technology.ihs.com Cannes, France http://www.miptv.com http://mipcom.com

More information

VECTA SALES INTELLIGENCE & CRM. Drives Actions Increases Sales Strengthens Margins

VECTA SALES INTELLIGENCE & CRM. Drives Actions Increases Sales Strengthens Margins VECTA SALES INTELLIGENCE & CRM Drives Actions Increases Sales Strengthens Margins VECTA unlocks the true value and real potential of your sales operation Grow your business... Strengthen margins... Increase

More information

PURL CAMPAIGN ANALYSIS CASE STUDY: ST. HELENS R.F.C. (SUPER LEAGUE CHAMPIONS 2014/15)

PURL CAMPAIGN ANALYSIS CASE STUDY: ST. HELENS R.F.C. (SUPER LEAGUE CHAMPIONS 2014/15) PURL CAMPAIGN ANALYSIS CASE STUDY: ST. HELENS R.F.C. (SUPER LEAGUE CHAMPIONS 2014/15) CAMPAIGN OVERVIEW CLUB BACKGROUND St.Helens R.F.C. is one of the founding members of the Rugby Football League and

More information

9 The continuing evolution of television

9 The continuing evolution of television Section 9 9 The continuing evolution of television 9.1 There have been no significant changes in the coverage of traditional broadcast terrestrial, satellite and cable networks over the past year. However,

More information

Customer Experience Management

Customer Experience Management Customer Experience Management Best Practices for Voice of the Customer (VoC) Programmes Jörg Höhner Senior Vice President Global Head of Automotive SPA Future Thinking The Evolution of Customer Satisfaction

More information

Exceeding customer expectations in Ireland

Exceeding customer expectations in Ireland BT and Avaya Exceeding customer expectations in Ireland Customers expect easy access to your services wherever they are, at any time, through any device. Their expectations are high, but organisations

More information

Customer Relationship Management - a strategic approach

Customer Relationship Management - a strategic approach Sage CRM Solutions Customer Relationship Management - a strategic approach Managing interactions with prospects and customers effectively and profitably is a fundamental part of business. Success depends

More information

New omni-channel sales approach for personalized Customer Experience at a leading Media company

New omni-channel sales approach for personalized Customer Experience at a leading Media company New omni-channel sales approach for personalized Customer Experience at a leading Media company Customer Experience Management with Salesforce.com Prague June 17, 2014 Agenda The New Selling Experience

More information

Espial IPTV Middleware. Evo Solution Whitepaper. Delivering Interactive, Personalized 3-Screen Services</a> </h3> <p> <img alt="Espial IPTV Middleware. Evo Solution Whitepaper. <Title> Delivering Interactive, Personalized 3-Screen Services" title="Espial IPTV Middleware. Evo Solution Whitepaper. <Title> Delivering Interactive, Personalized 3-Screen Services" class="news-block-img pull-right" src="/thumbs/26/8868382.jpg"> Espial IPTV Middleware Evo Solution Whitepaper Delivering Interactive, Personalized 3-Screen Services April 2010 Espial Group 1997-2010. All rights reserved The 3-Screen Challenge Differentiate </p> <a href="/8868382-Espial-iptv-middleware-evo-solution-whitepaper-title-delivering-interactive-personalized-3-screen-services.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/11185459-Summit-powered-by-go-big-or-go-home.html">SUMMIT. Powered by. Go big. Or go home</a> </h3> <p> <img alt="SUMMIT. Powered by. Go big. Or go home" title="SUMMIT. Powered by. Go big. Or go home" class="news-block-img pull-right" src="/thumbs/27/11185459.jpg"> Powered by Go big. Or go home Visitors are the biggest asset for a publisher. And it is important to take care of them. Summit is a mobile ad management and ad serving platform designed to give you the </p> <a href="/11185459-Summit-powered-by-go-big-or-go-home.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/9316601-Research-report-charging-and-billing-for-the-digital-economy.html">Research Report Charging and Billing for the Digital Economy</a> </h3> <p> <img alt="Research Report Charging and Billing for the Digital Economy" title="Research Report Charging and Billing for the Digital Economy" class="news-block-img pull-right" src="/thumbs/26/9316601.jpg"> Research Report Charging and Billing for the Digital Economy Copyright Openet Telecom, 2013 Index Introduction 3 1. The Future for Traditional Billing and Charging 4 2. Innovating and Accelerating Time </p> <a href="/9316601-Research-report-charging-and-billing-for-the-digital-economy.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/12031606-Tv2u-investor-roadshow-presentation.html">TV2U INVESTOR ROADSHOW PRESENTATION</a> </h3> <p> <img alt="TV2U INVESTOR ROADSHOW PRESENTATION" title="TV2U INVESTOR ROADSHOW PRESENTATION" class="news-block-img pull-right" src="/thumbs/27/12031606.jpg"> GLOBAL TECHNOLOGY ENABLER FOR THE MONETISATION AND DISTRIBUTION OF VIDEO CONTENT 1 TV2U INVESTOR ROADSHOW PRESENTATION OCTOBER 2015 Australia United Kingdom Hong Kong Malaysia Indonesia TV2U INTRODUCTION </p> <a href="/12031606-Tv2u-investor-roadshow-presentation.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/6898297-How-to-choose-a-crm-system.html">How to Choose a CRM System</a> </h3> <p> <img alt="How to Choose a CRM System" title="How to Choose a CRM System" class="news-block-img pull-right" src="/thumbs/25/6898297.jpg"> When it comes to Customer Relationship Management (CRM) it s important to understand all the benefits of an integrated system before beginning your selection process. That s why we created this guide to </p> <a href="/6898297-How-to-choose-a-crm-system.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/10036543-Your-guide-to-the-digital-tv-switchover.html">Your guide to the digital TV switchover</a> </h3> <p> <img alt="Your guide to the digital TV switchover" title="Your guide to the digital TV switchover" class="news-block-img pull-right" src="/thumbs/27/10036543.jpg"> Your guide to the digital TV switchover If you have any more questions visit digitaluk.co.uk or call 08456 50 50 50 * If you need this information in an alternative format call 0845 454 0015 * If you have </p> <a href="/10036543-Your-guide-to-the-digital-tv-switchover.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/8265629-Student-lifecycle-journey.html">Student Lifecycle Journey</a> </h3> <p> <img alt="Student Lifecycle Journey" title="Student Lifecycle Journey" class="news-block-img pull-right" src="/thumbs/26/8265629.jpg"> Student Lifecycle Journey Richard Green richard.green@microsoft.com @rich_jg Higher Education Lead, Microsoft UK Universities must adapt to the new student journey Prospect Applicant Student Alumni Your </p> <a href="/8265629-Student-lifecycle-journey.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/17636486-Share-this-ebook-thinkworks-snap-shot-how-to-reach-mobile-users-with-search-apps-and-youtube-mena-focus-on-www-latitudegroup.html">Share this ebook! ThinkWorks SNAP SHOT. How to Reach Mobile Users with Search, Apps and YouTube MENA. Focus on. www.latitudegroup.</a> </h3> <p> <img alt="Share this ebook! ThinkWorks SNAP SHOT. How to Reach Mobile Users with Search, Apps and YouTube MENA. Focus on. www.latitudegroup." title="Share this ebook! ThinkWorks SNAP SHOT. How to Reach Mobile Users with Search, Apps and YouTube MENA. Focus on. www.latitudegroup." class="news-block-img pull-right" src="/thumbs/37/17636486.jpg"> ThinkWorks SNAP SHOT How to Reach Mobile Users with Search, Apps and YouTube Focus on MENA 1 Contents This ebook provides tips on how to reach mobile users in the Middle East and North Africa with search, </p> <a href="/17636486-Share-this-ebook-thinkworks-snap-shot-how-to-reach-mobile-users-with-search-apps-and-youtube-mena-focus-on-www-latitudegroup.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/11256935-William-hill-plc-analyst-and-investor-event-the-journey-of-a-bet-4-october-2013.html">WILLIAM HILL PLC ANALYST AND INVESTOR EVENT THE JOURNEY OF A BET 4 OCTOBER 2013</a> </h3> <p> <img alt="WILLIAM HILL PLC ANALYST AND INVESTOR EVENT THE JOURNEY OF A BET 4 OCTOBER 2013" title="WILLIAM HILL PLC ANALYST AND INVESTOR EVENT THE JOURNEY OF A BET 4 OCTOBER 2013" class="news-block-img pull-right" src="/thumbs/27/11256935.jpg"> WILLIAM HILL PLC ANALYST AND INVESTOR EVENT THE JOURNEY OF A BET 4 OCTOBER 2013 1 THE JOURNEY OF A BET Introduction Andrew Lee Managing Director, Online Product and pricing Matthew Warner Director of Sportsbook </p> <a href="/11256935-William-hill-plc-analyst-and-investor-event-the-journey-of-a-bet-4-october-2013.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/12508862-Your-relationships-your-information-your-crm-without-compromise.html">Your relationships. Your information. Your CRM - without compromise.</a> </h3> <p> <img alt="Your relationships. Your information. Your CRM - without compromise." title="Your relationships. Your information. Your CRM - without compromise." class="news-block-img pull-right" src="/thumbs/28/12508862.jpg"> Your relationships. Your information. Your CRM - without compromise. The reason Saleslogix stood out to us the most was because we re a very unique company and perform a very unique service, and needed </p> <a href="/12508862-Your-relationships-your-information-your-crm-without-compromise.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/6355211-2006-www-insight-com-uk.html">2006 www.insight.com/uk</a> </h3> <p> <img alt="2006 www.insight.com/uk" title="2006 www.insight.com/uk" class="news-block-img pull-right" src="/thumbs/25/6355211.jpg"> How to choose a CRM System How to choose a CRM System This guide is designed to help you build a business case for a CRM system, form an effective project team, ask the right questions, identify the challenges </p> <a href="/6355211-2006-www-insight-com-uk.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/14203173-Making-contact-centres-efficient-meet-the-needs-of-your-customers-and-your-business.html">Making Contact Centres Efficient. Meet the needs of your customers and your business</a> </h3> <p> <img alt="Making Contact Centres Efficient. Meet the needs of your customers and your business" title="Making Contact Centres Efficient. Meet the needs of your customers and your business" class="news-block-img pull-right" src="/thumbs/30/14203173.jpg"> Making Contact Centres Efficient Meet the needs of your customers and your business Customers are different these days Customers today are far more demanding than five years ago. They expect you to be </p> <a href="/14203173-Making-contact-centres-efficient-meet-the-needs-of-your-customers-and-your-business.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/7060263-Celebrus-for-telecommunications-deepening-customer-intelligence-with-individual-level-digital-data.html">Celebrus for Telecommunications: Deepening customer intelligence with individual-level digital data</a> </h3> <p> <img alt="Celebrus for Telecommunications: Deepening customer intelligence with individual-level digital data" title="Celebrus for Telecommunications: Deepening customer intelligence with individual-level digital data" class="news-block-img pull-right" src="/thumbs/26/7060263.jpg"> SECTOR SOLUTIONS Celebrus for Telecommunications: Deepening customer intelligence with individual-level digital data p1 Introduction Today s Telecommunications sector is highly dynamic. Firstly the very </p> <a href="/7060263-Celebrus-for-telecommunications-deepening-customer-intelligence-with-individual-level-digital-data.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/13498751-The-big-data-revolution.html">The big data revolution</a> </h3> <p> <img alt="The big data revolution" title="The big data revolution" class="news-block-img pull-right" src="/thumbs/29/13498751.jpg"> The big data revolution Expert report in partnership with Big data, big challenges Big data is changing the world a hundred terabytes at a time. It allows marketers to make highly informed and effective </p> <a href="/13498751-The-big-data-revolution.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/17100344-End-user-insight-service-description.html">End-User Insight. Service Description</a> </h3> <p> <img alt="End-User Insight. Service Description" title="End-User Insight. Service Description" class="news-block-img pull-right" src="/thumbs/34/17100344.jpg"> End-User Insight Service Description ConsumerLab End-User Insight service description page 2 (17) Ericsson has an unparalleled understanding of end-user drivers and attitudes towards technology. We carry </p> <a href="/17100344-End-user-insight-service-description.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/18449161-Accenture-leverages-accenture-video-solution-to-help-kpn-be-over-the-top-in-the-dutch-tv-market-in-record-time.html">Accenture leverages Accenture Video Solution to help KPN be Over-the-Top in the Dutch TV market in record time</a> </h3> <p> <img alt="Accenture leverages Accenture Video Solution to help KPN be Over-the-Top in the Dutch TV market in record time" title="Accenture leverages Accenture Video Solution to help KPN be Over-the-Top in the Dutch TV market in record time" class="news-block-img pull-right" src="/thumbs/39/18449161.jpg"> Accenture leverages Accenture Video Solution to help KPN be Over-the-Top in the Dutch TV market in record time 1 About KPN KPN is a leading information and telecommunications provider in the Netherlands, </p> <a href="/18449161-Accenture-leverages-accenture-video-solution-to-help-kpn-be-over-the-top-in-the-dutch-tv-market-in-record-time.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/5547197-How-to-implement-a-paywall-from-free-to-fee.html">HOW TO IMPLEMENT A PAYWALL: FROM FREE TO FEE</a> </h3> <p> <img alt="HOW TO IMPLEMENT A PAYWALL: FROM FREE TO FEE" title="HOW TO IMPLEMENT A PAYWALL: FROM FREE TO FEE" class="news-block-img pull-right" src="/thumbs/25/5547197.jpg"> WHITEPAPER HOW TO IMPLEMENT A PAYWALL: FROM FREE TO FEE Online consumers are more willing to pay for content and publishers can implement paywalls to accommodate the demand. Table of Contents TABLE OF </p> <a href="/5547197-How-to-implement-a-paywall-from-free-to-fee.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/16621057-Rogers-cable-highly-clustered-upgraded-cable-systems.html">Rogers Cable. Highly clustered & upgraded cable systems</a> </h3> <p> <img alt="Rogers Cable. Highly clustered & upgraded cable systems" title="Rogers Cable. Highly clustered & upgraded cable systems" class="news-block-img pull-right" src="/thumbs/33/16621057.jpg"> Rogers Cable Rogers Cable A leading Canadian cable provider: ~30% national share, 58% basic TV penetration & 5.2M cable service units ~91% of subscribers in 3 fibre-linked Ontario clusters (~66% in Toronto) </p> <a href="/16621057-Rogers-cable-highly-clustered-upgraded-cable-systems.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/14141305-Cloud-crm-scalable-solutions-for-enterprise-deployment.html">Cloud CRM. Scalable solutions for enterprise deployment</a> </h3> <p> <img alt="Cloud CRM. Scalable solutions for enterprise deployment" title="Cloud CRM. Scalable solutions for enterprise deployment" class="news-block-img pull-right" src="/thumbs/30/14141305.jpg"> Cloud CRM Scalable solutions for enterprise deployment Simplicity in a complex world Finding, attracting, winning and retaining customers is the lifeblood of every business. But building a scalable, integrated </p> <a href="/14141305-Cloud-crm-scalable-solutions-for-enterprise-deployment.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/8868547-Sitecore-experience-platformtm-know-every-customer-shape-every-experience.html">Sitecore Experience PlatformTM. Know every customer. Shape every experience.</a> </h3> <p> <img alt="Sitecore Experience PlatformTM. Know every customer. Shape every experience." title="Sitecore Experience PlatformTM. Know every customer. Shape every experience." class="news-block-img pull-right" src="/thumbs/26/8868547.jpg"> Sitecore Experience PlatformTM Know every customer. Shape every experience. Because you need to own every experience The Sitecore Experience Platform TM Know every customer How do you treat millions of </p> <a href="/8868547-Sitecore-experience-platformtm-know-every-customer-shape-every-experience.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/5251683-Building-a-multi-channel-contact-center.html">Building a Multi-Channel Contact Center</a> </h3> <p> <img alt="Building a Multi-Channel Contact Center" title="Building a Multi-Channel Contact Center" class="news-block-img pull-right" src="/thumbs/25/5251683.jpg"> WHITE PAPER Building a Multi-Channel Contact Center Building a Multi-Channel Contact Center PAGE 1 Table of Contents Traditional Call Centers Evolve... The Multi-Channel Contact Center... More Focus on </p> <a href="/5251683-Building-a-multi-channel-contact-center.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/557643-Managed-video-as-a-service-mvaas.html">Managed Video as a Service (MVaaS)</a> </h3> <p> <img alt="Managed Video as a Service (MVaaS)" title="Managed Video as a Service (MVaaS)" class="news-block-img pull-right" src="/thumbs/20/557643.jpg"> WHITE PAPER The Value Proposition to the Media Manager, Human Resource Executive and Chief Marketing Officer V6 7/16/2012 Randy Palubiak Sponsored by Hughes Network Systems, LLC 1 TABLE OF CONTENTS INTRODUCTION... </p> <a href="/557643-Managed-video-as-a-service-mvaas.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/9787579-The-evolution-of-tv-the-promise-of-programmatic-tv.html">THE EVOLUTION OF TV. The Promise of Programmatic TV</a> </h3> <p> <img alt="THE EVOLUTION OF TV. The Promise of Programmatic TV" title="THE EVOLUTION OF TV. The Promise of Programmatic TV" class="news-block-img pull-right" src="/thumbs/27/9787579.jpg"> 3 THE EVOLUTION OF TV The Promise of Programmatic TV Our Evolution of TV series explores how TV is shifting to internet delivery. Programmatic TV is one dynamic driving the shift and potentially transforming </p> <a href="/9787579-The-evolution-of-tv-the-promise-of-programmatic-tv.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/10580467-Mobile-video-advertising.html">Mobile video advertising</a> </h3> <p> <img alt="Mobile video advertising" title="Mobile video advertising" class="news-block-img pull-right" src="/thumbs/27/10580467.jpg"> Mobile video advertising A major revenue opportunity for operators Scan for mobile reading Operators are looking at ways to monetize the huge growth in mobile video consumption by subscribers. This document </p> <a href="/10580467-Mobile-video-advertising.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/10112844-Unique-a-complete-flexible-hosted-telephony-and-unified-communications-solution-helping-you-create-a-proposition-that-is.html">UNIQUE A COMPLETE, FLEXIBLE HOSTED TELEPHONY AND UNIFIED COMMUNICATIONS SOLUTION, HELPING YOU CREATE A PROPOSITION THAT IS</a> </h3> <p> <img alt="UNIQUE A COMPLETE, FLEXIBLE HOSTED TELEPHONY AND UNIFIED COMMUNICATIONS SOLUTION, HELPING YOU CREATE A PROPOSITION THAT IS" title="UNIQUE A COMPLETE, FLEXIBLE HOSTED TELEPHONY AND UNIFIED COMMUNICATIONS SOLUTION, HELPING YOU CREATE A PROPOSITION THAT IS" class="news-block-img pull-right" src="/thumbs/27/10112844.jpg"> WE MAKE IT POSSIBLE A COMPLETE, FLEXIBLE HOSTED TELEPHONY AND UNIFIED COMMUNICATIONS SOLUTION, HELPING YOU CREATE A PROPOSITION THAT IS UNIQUE WHOLESALE HOSTED CENTREX TAKING COMMUNICATION INTO THE CLOUD </p> <a href="/10112844-Unique-a-complete-flexible-hosted-telephony-and-unified-communications-solution-helping-you-create-a-proposition-that-is.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/5297550-Solace-s-solutions-for-communications-services-providers.html">Solace s Solutions for Communications Services Providers</a> </h3> <p> <img alt="Solace s Solutions for Communications Services Providers" title="Solace s Solutions for Communications Services Providers" class="news-block-img pull-right" src="/thumbs/25/5297550.jpg"> Solace s Solutions for Communications Services Providers Providers of communications services are facing new competitive pressures to increase the rate of innovation around both enterprise and consumer </p> <a href="/5297550-Solace-s-solutions-for-communications-services-providers.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/12987833-Enterprise-mobility-strategy.html">Enterprise Mobility Strategy</a> </h3> <p> <img alt="Enterprise Mobility Strategy" title="Enterprise Mobility Strategy" class="news-block-img pull-right" src="/thumbs/28/12987833.jpg"> Enterprise Mobility Strategy Mobile: The new online frontier for your business Miles Cheetham, Director January 2013 Mobile: The new online frontier for your business Your business is already online. It </p> <a href="/12987833-Enterprise-mobility-strategy.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/14667721-Business-travel-made-to-measure.html">Business Travel. Made To Measure</a> </h3> <p> <img alt="Business Travel. Made To Measure" title="Business Travel. Made To Measure" class="news-block-img pull-right" src="/thumbs/30/14667721.jpg"> Business Travel Made To Measure Global Scale With A Personal Touch Portman is a travel management company that offers you the best of both worlds: global scale and buying power, combined with a genuinely </p> <a href="/14667721-Business-travel-made-to-measure.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/966152-Paid-search-what-marketers-should-focus-on-in-2014.html">Paid Search: What Marketers Should Focus on in 2014</a> </h3> <p> <img alt="Paid Search: What Marketers Should Focus on in 2014" title="Paid Search: What Marketers Should Focus on in 2014" class="news-block-img pull-right" src="/thumbs/20/966152.jpg"> [Type text] Paid Search: What Marketers Should Focus on in 2014 NETBOOSTER.COM Sergio Borzillo, Head of PPC (UK) Paid Search: What Marketers The 4 main areas to focus on for your Paid Search strategy in </p> <a href="/966152-Paid-search-what-marketers-should-focus-on-in-2014.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/7195579-Reducing-customer-churn.html">Reducing Customer Churn</a> </h3> <p> <img alt="Reducing Customer Churn" title="Reducing Customer Churn" class="news-block-img pull-right" src="/thumbs/26/7195579.jpg"> Reducing Customer Churn A Love Story smarter customer contact Breaking up is hard to do The old adage that it s cheaper (and better) to hold onto an existing customer than to acquire a new one isn t just </p> <a href="/7195579-Reducing-customer-churn.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/10977031-How-crm-solves-these-5-business-challenges.html">How CRM Solves These 5 Business Challenges</a> </h3> <p> <img alt="How CRM Solves These 5 Business Challenges" title="How CRM Solves These 5 Business Challenges" class="news-block-img pull-right" src="/thumbs/27/10977031.jpg"> How CRM Solves These 5 Business Challenges Here are 5 examples to demonstrate why organisations implement Customer Relationship Management strategies, and how professionally implemented CRM systems resolve </p> <a href="/10977031-How-crm-solves-these-5-business-challenges.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/17146233-Bt-cloud-compute-cloud-from-hype-to-reality.html">BT Cloud Compute. Cloud: from hype to reality.</a> </h3> <p> <img alt="BT Cloud Compute. Cloud: from hype to reality." title="BT Cloud Compute. Cloud: from hype to reality." class="news-block-img pull-right" src="/thumbs/34/17146233.jpg"> BT Cloud Compute. Cloud: from hype to reality. We live and work in an age of rapid technological innovation. Devices line our workstations, homes and pockets, and if managed effectively it can transform </p> <a href="/17146233-Bt-cloud-compute-cloud-from-hype-to-reality.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/2866621-The-evolution-of-tv-reaching-audiences-across-screens.html">THE EVOLUTION OF TV. Reaching Audiences Across Screens</a> </h3> <p> <img alt="THE EVOLUTION OF TV. Reaching Audiences Across Screens" title="THE EVOLUTION OF TV. Reaching Audiences Across Screens" class="news-block-img pull-right" src="/thumbs/24/2866621.jpg"> 2 THE EVOLUTION OF TV Reaching Audiences Across Screens Part one of our Evolution of TV series, 7 Dynamics Transforming TV, introduced the increasing shift of TV to delivery over the internet. Here we </p> <a href="/2866621-The-evolution-of-tv-reaching-audiences-across-screens.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/11279744-The-cross-channel-insight-imperative.html">The cross-channel insight imperative</a> </h3> <p> <img alt="The cross-channel insight imperative" title="The cross-channel insight imperative" class="news-block-img pull-right" src="/thumbs/27/11279744.jpg"> The cross-channel insight imperative Why today s hyper-connected consumer means having a crosschannel consumer classification is more important than ever. An Experian Marketing Services white paper A changing </p> <a href="/11279744-The-cross-channel-insight-imperative.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/23819311-Multi-drm-done-right-simplify-cross-device-content-protection.html">Multi-DRM Done Right: Simplify Cross-Device Content Protection</a> </h3> <p> <img alt="Multi-DRM Done Right: Simplify Cross-Device Content Protection" title="Multi-DRM Done Right: Simplify Cross-Device Content Protection" class="news-block-img pull-right" src="/thumbs/48/23819311.jpg"> White Paper Multi-DRM Done Right: Simplify Cross-Device Content Protection 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 1 of 5 Contents Growing </p> <a href="/23819311-Multi-drm-done-right-simplify-cross-device-content-protection.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/17045848-Journeys-consumer-centric-marketing-programs-that-matter-the-lifecycle-marketing-agency-marketing-cloud-gold-partner-partner-advisory-council.html">Journeys CONSUMER-CENTRIC MARKETING PROGRAMS THAT MATTER. The Lifecycle Marketing Agency. Marketing Cloud Gold Partner Partner Advisory Council</a> </h3> <p> <img alt="Journeys CONSUMER-CENTRIC MARKETING PROGRAMS THAT MATTER. The Lifecycle Marketing Agency. Marketing Cloud Gold Partner Partner Advisory Council" title="Journeys CONSUMER-CENTRIC MARKETING PROGRAMS THAT MATTER. The Lifecycle Marketing Agency. Marketing Cloud Gold Partner Partner Advisory Council" class="news-block-img pull-right" src="/thumbs/34/17045848.jpg"> Journeys CONSUMER-CENTRIC MARKETING PROGRAMS THAT MATTER The Lifecycle Marketing Agency Marketing Cloud Gold Partner Partner Advisory Council Journeys MARKETING CAMPAIGNS ARE OBSOLETE Today s customer </p> <a href="/17045848-Journeys-consumer-centric-marketing-programs-that-matter-the-lifecycle-marketing-agency-marketing-cloud-gold-partner-partner-advisory-council.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/855440-White-paper-the-business-case-for-vavoomb.html">White Paper. The business case for VAVOOMB</a> </h3> <p> <img alt="White Paper. The business case for VAVOOMB" title="White Paper. The business case for VAVOOMB" class="news-block-img pull-right" src="/thumbs/18/855440.jpg"> White Paper The business case for VAVOOMB SUMMARY For Mobile Operators everywhere traditional revenue streams of VAS and Voice are increasingly under attack from the OTT Voice and IP messaging services </p> <a href="/855440-White-paper-the-business-case-for-vavoomb.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/16621223-Lgi-casestudy-overview.html">LGI. casestudy. overview</a> </h3> <p> <img alt="LGI. casestudy. overview" title="LGI. casestudy. overview" class="news-block-img pull-right" src="/thumbs/33/16621223.jpg"> LGI Casestudy LGI casestudy SITUATION overview Liberty Global, Inc. ( Liberty Global, LGI ) is a leading international cable company with operations in 13 countries. Its marketleading television, broadband </p> <a href="/16621223-Lgi-casestudy-overview.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/11787678-Firstbase-abacus-e-media-content-marketing-platform-for-lead-generation.html">FIRSTBASE ABACUS E-MEDIA: CONTENT MARKETING PLATFORM FOR LEAD GENERATION</a> </h3> <p> <img alt="FIRSTBASE ABACUS E-MEDIA: CONTENT MARKETING PLATFORM FOR LEAD GENERATION" title="FIRSTBASE ABACUS E-MEDIA: CONTENT MARKETING PLATFORM FOR LEAD GENERATION" class="news-block-img pull-right" src="/thumbs/27/11787678.jpg"> FIRSTBASE ABACUS E-MEDIA: Category number: 8 Category name: Best use of content marketing Programme/initiative name: Abacus e-media: Content marketing platform for lead generation Agency: First Base Brand </p> <a href="/11787678-Firstbase-abacus-e-media-content-marketing-platform-for-lead-generation.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/10771154-Www-green4solutions-com-understand-your-customers-grow-loyalty-and-maximise-revenues.html">www.green4solutions.com UNDERSTAND YOUR CUSTOMERS, GROW LOYALTY AND MAXIMISE REVENUES.</a> </h3> <p> <img alt="www.green4solutions.com UNDERSTAND YOUR CUSTOMERS, GROW LOYALTY AND MAXIMISE REVENUES." title="www.green4solutions.com UNDERSTAND YOUR CUSTOMERS, GROW LOYALTY AND MAXIMISE REVENUES." class="news-block-img pull-right" src="/thumbs/27/10771154.jpg"> www.green4solutions.com UNDERSTAND YOUR CUSTOMERS, GROW LOYALTY AND MAXIMISE REVENUES. ABOUT GREEN 4 SOLUTIONS Customer Relationship Management experts for sport and leisure. Green 4 use knowledge, experience </p> <a href="/10771154-Www-green4solutions-com-understand-your-customers-grow-loyalty-and-maximise-revenues.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/7753561-The-b2b-customer-community-part-of-deloitte-s-colingo-proposition-deloitte-digital-copyright-2014-deloitte-digital-llc-all-rights-reserved.html">The B2B customer community Part of Deloitte s Colingo proposition. Deloitte Digital Copyright 2014 Deloitte Digital LLC. All rights reserved.</a> </h3> <p> <img alt="The B2B customer community Part of Deloitte s Colingo proposition. Deloitte Digital Copyright 2014 Deloitte Digital LLC. All rights reserved." title="The B2B customer community Part of Deloitte s Colingo proposition. Deloitte Digital Copyright 2014 Deloitte Digital LLC. All rights reserved." class="news-block-img pull-right" src="/thumbs/26/7753561.jpg"> The B2B customer community Part of Deloitte s Colingo proposition Deloitte Digital Copyright 2014 Deloitte Digital LLC. All rights reserved. Contents 1. About Deloitte Digital 2. About Hub 3. Technical </p> <a href="/7753561-The-b2b-customer-community-part-of-deloitte-s-colingo-proposition-deloitte-digital-copyright-2014-deloitte-digital-llc-all-rights-reserved.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/13130377-Affordable-solutions-designed-for-smes-as-well-as-large-enterprises.html">Affordable solutions designed for SMEs as well as large enterprises.</a> </h3> <p> <img alt="Affordable solutions designed for SMEs as well as large enterprises." title="Affordable solutions designed for SMEs as well as large enterprises." class="news-block-img pull-right" src="/thumbs/34/13130377.jpg"> edition 3 The world around us is changing constantly. It s almost impossible to keep up with technological developments. But you can t change your ERP system overnight. After all, this is often a comprehensive, </p> <a href="/13130377-Affordable-solutions-designed-for-smes-as-well-as-large-enterprises.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/16343934-Adobe-digital-publishing-suite-analytics-service.html">Adobe Digital Publishing Suite, Analytics Service</a> </h3> <p> <img alt="Adobe Digital Publishing Suite, Analytics Service" title="Adobe Digital Publishing Suite, Analytics Service" class="news-block-img pull-right" src="/thumbs/33/16343934.jpg"> Adobe Digital Publishing Suite, Analytics Service Analyze and optimize content for greater business impact Table of contents 1: Business benefits 2: Key features 2: Standard baseline analytics reporting </p> <a href="/16343934-Adobe-digital-publishing-suite-analytics-service.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/1239527-How-to-choose-the-best-web-content-management-system-for-customer-experience-management.html">How to Choose the Best Web Content Management System for Customer Experience Management:</a> </h3> <p> <img alt="How to Choose the Best Web Content Management System for Customer Experience Management:" title="How to Choose the Best Web Content Management System for Customer Experience Management:" class="news-block-img pull-right" src="/thumbs/21/1239527.jpg"> white paper How to Choose the Best Web Content Management System for Customer Experience Management: A Guide for Both Marketers and Developers Table of Contents Choosing a Web CMS is about more than Content </p> <a href="/1239527-How-to-choose-the-best-web-content-management-system-for-customer-experience-management.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/14624301-Bob-national-at-the-university-of-manchester.html">BOB NATIONAL AT THE UNIVERSITY OF MANCHESTER</a> </h3> <p> <img alt="BOB NATIONAL AT THE UNIVERSITY OF MANCHESTER" title="BOB NATIONAL AT THE UNIVERSITY OF MANCHESTER" class="news-block-img pull-right" src="/thumbs/30/14624301.jpg"> BOB NATIONAL AT THE UNIVERSITY OF MANCHESTER BoB National is a shared online off-air TV and radio recording service provided by the British Universities Film & Video Council (BUFVC) to subscribing UK higher </p> <a href="/14624301-Bob-national-at-the-university-of-manchester.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/761936-Making-the-internet-business-ready.html">Making the Internet Business-Ready</a> </h3> <p> <img alt="Making the Internet Business-Ready" title="Making the Internet Business-Ready" class="news-block-img pull-right" src="/thumbs/18/761936.jpg"> Making the Internet Business-Ready If you ve ever shopped online, downloaded music, watched a web video or connected to work remotely, you ve probably used Akamai. Our solutions help to deliver the best </p> <a href="/761936-Making-the-internet-business-ready.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/14179435-White-paper-data-mining-for-business.html">White Paper. Data Mining for Business</a> </h3> <p> <img alt="White Paper. Data Mining for Business" title="White Paper. Data Mining for Business" class="news-block-img pull-right" src="/thumbs/30/14179435.jpg"> White Paper Data Mining for Business January 2010 Contents 1. INTRODUCTION... 3 2. WHY IS DATA MINING IMPORTANT?... 3 FUNDAMENTALS... 3 Example 1...3 Example 2...3 3. OPERATIONAL CONSIDERATIONS... 4 ORGANISATIONAL </p> <a href="/14179435-White-paper-data-mining-for-business.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/12581632-Nbc-com-ipad-app-reaches-1-in-the-app-store-and-2-million-users-within-9-months.html">NBC.com ipad app reaches #1 in the App Store and 2 million users within 9 months</a> </h3> <p> <img alt="NBC.com ipad app reaches #1 in the App Store and 2 million users within 9 months" title="NBC.com ipad app reaches #1 in the App Store and 2 million users within 9 months" class="news-block-img pull-right" src="/thumbs/28/12581632.jpg"> CASE STUDY: NBCUNIVERSAL NBC.com ipad app reaches #1 in the App Store and 2 million users within 9 months Rapid mobile innovation powered by Appcelerator COMPANY One of the world s largest broadcasting </p> <a href="/12581632-Nbc-com-ipad-app-reaches-1-in-the-app-store-and-2-million-users-within-9-months.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/1072919-And-the-cloud-is-cloud-computing-the-right-fit-for-your-online-business.html">and the cloud Is cloud computing the right fit for your online business?</a> </h3> <p> <img alt="and the cloud Is cloud computing the right fit for your online business?" title="and the cloud Is cloud computing the right fit for your online business?" class="news-block-img pull-right" src="/thumbs/21/1072919.jpg"> E-business and the cloud Is cloud computing the right fit for your online business? For more information : claranet.co.uk - twitter.com/claranet To book an appointment or to discuss our cloud services </p> <a href="/1072919-And-the-cloud-is-cloud-computing-the-right-fit-for-your-online-business.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/23575692-How-to-choose-the-best-cms-for-customer-experience-management-a-guide-for-both-marketers-and-developers.html">How to choose the best CMS for customer experience management. A guide for both marketers and developers</a> </h3> <p> <img alt="How to choose the best CMS for customer experience management. A guide for both marketers and developers" title="How to choose the best CMS for customer experience management. A guide for both marketers and developers" class="news-block-img pull-right" src="/thumbs/47/23575692.jpg"> How to choose the best CMS for customer experience management A guide for both marketers and developers Table of contents Choosing a web CMS is about more than content management... 3 The new requirements </p> <a href="/23575692-How-to-choose-the-best-cms-for-customer-experience-management-a-guide-for-both-marketers-and-developers.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/2895211-Overview-highlights-maximizer-crm-live.html">Overview & Highlights- Maximizer CRM Live</a> </h3> <p> <img alt="Overview & Highlights- Maximizer CRM Live" title="Overview & Highlights- Maximizer CRM Live" class="news-block-img pull-right" src="/thumbs/24/2895211.jpg"> Overview & Highlights- Maximizer CRM Live In today s world, businesses need a tool that helps flourish client relationships. Maximizer CRM Live is that tool for our firm. Maximizer CRM Live saves money, </p> <a href="/2895211-Overview-highlights-maximizer-crm-live.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/9513707-Marketing-automation-brought-to-you-by-w8data.html">MARKETING AUTOMATION BROUGHT TO YOU BY W8DATA</a> </h3> <p> <img alt="MARKETING AUTOMATION BROUGHT TO YOU BY W8DATA" title="MARKETING AUTOMATION BROUGHT TO YOU BY W8DATA" class="news-block-img pull-right" src="/thumbs/27/9513707.jpg"> MARKETING AUTOMATION BROUGHT TO YOU BY W8DATA About W8Data About Us W8Data are a full data bureau operating with ISO9001, ISO14001 and ISO27001 classification, we also carry 128bit SSL encryption Our focus </p> <a href="/9513707-Marketing-automation-brought-to-you-by-w8data.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/18873321-How-do-you-become-a-data-driven-business-january-2012.html">How do you become a Data Driven Business? January 2012</a> </h3> <p> <img alt="How do you become a Data Driven Business? January 2012" title="How do you become a Data Driven Business? January 2012" class="news-block-img pull-right" src="/thumbs/39/18873321.jpg"> January 2012 Executive summary Becoming a Data Driven Business, particularly from a Marketing perspective, presents significant benefits in helping your business to grow, develop and succeed, by working </p> <a href="/18873321-How-do-you-become-a-data-driven-business-january-2012.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/24236578-Mediaset-launches-first-ott-tv-offering-on-gaming-console-in-italy-with-accenture.html">Mediaset launches first OTT-TV offering on gaming console in Italy with Accenture</a> </h3> <p> <img alt="Mediaset launches first OTT-TV offering on gaming console in Italy with Accenture" title="Mediaset launches first OTT-TV offering on gaming console in Italy with Accenture" class="news-block-img pull-right" src="/thumbs/48/24236578.jpg"> Mediaset launches first OTT-TV offering on gaming console in Italy with Accenture Delivering high performance by increasing addressable market with an innovative application for Microsoft Xbox 360, featuring </p> <a href="/24236578-Mediaset-launches-first-ott-tv-offering-on-gaming-console-in-italy-with-accenture.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/6837236-With-the-explosion-of-new-technologies-and-the-rapid-growth-of-audience-and-market-size-2014-stands-to-be-a-big-year-for-the-elearning-community.html">With the explosion of new technologies, and the rapid growth of audience and market size, 2014 stands to be a big year for the elearning community.</a> </h3> <p> <img alt="With the explosion of new technologies, and the rapid growth of audience and market size, 2014 stands to be a big year for the elearning community." title="With the explosion of new technologies, and the rapid growth of audience and market size, 2014 stands to be a big year for the elearning community." class="news-block-img pull-right" src="/thumbs/25/6837236.jpg"> What do you think will be the top trends in elearning this year? With the explosion of new technologies, and the rapid growth of audience and market size, 2014 stands to be a big year for the elearning </p> <a href="/6837236-With-the-explosion-of-new-technologies-and-the-rapid-growth-of-audience-and-market-size-2014-stands-to-be-a-big-year-for-the-elearning-community.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/13331176-Automation-without-compromise.html">Automation without compromise</a> </h3> <p> <img alt="Automation without compromise" title="Automation without compromise" class="news-block-img pull-right" src="/thumbs/29/13331176.jpg"> Automation without compromise Automation without compromise Most people believe automation delivers cost savings at the customer's expense. We disagree. Our automated solutions will save you money and </p> <a href="/13331176-Automation-without-compromise.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/979667-Sport-expertise-reinventing-your-digital-experience-with-smart-solutions-for-sport.html">Sport expertise. reinventing. your digital experience. with smart solutions for sport</a> </h3> <p> <img alt="Sport expertise. reinventing. your digital experience. with smart solutions for sport" title="Sport expertise. reinventing. your digital experience. with smart solutions for sport" class="news-block-img pull-right" src="/thumbs/20/979667.jpg"> Sport expertise reinventing your digital experience with smart solutions for sport Reinventing your digital experience with smart solutions for sport The rules of the game have changed and so has the behavior </p> <a href="/979667-Sport-expertise-reinventing-your-digital-experience-with-smart-solutions-for-sport.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/893020-Driving-enterprise-mobility-enterprise-mobility-solutions.html">DRIVING ENTERPRISE MOBILITY. Enterprise Mobility Solutions</a> </h3> <p> <img alt="DRIVING ENTERPRISE MOBILITY. Enterprise Mobility Solutions" title="DRIVING ENTERPRISE MOBILITY. Enterprise Mobility Solutions" class="news-block-img pull-right" src="/thumbs/18/893020.jpg"> DRIVING ENTERPRISE MOBILITY Enterprise Mobility Solutions from Computacenter CONTENTS 03 04 05 06 09 10 The Growth of Mobility Seizing Opportunities Overcoming Adversity Computacenter Mobility Solutions </p> <a href="/893020-Driving-enterprise-mobility-enterprise-mobility-solutions.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/7212785-Postgraduate-diploma-in-digital-marketing-awarded-by-university-of-california-irvine-extension.html">Postgraduate Diploma in Digital Marketing. Awarded by University of California Irvine Extension</a> </h3> <p> <img alt="Postgraduate Diploma in Digital Marketing. Awarded by University of California Irvine Extension" title="Postgraduate Diploma in Digital Marketing. Awarded by University of California Irvine Extension" class="news-block-img pull-right" src="/thumbs/26/7212785.jpg"> Postgraduate Diploma in Digital Marketing Awarded by University of California Irvine Extension 2 Accelerate your Career Improve Your Career Options with a Professional Postgraduate Diploma University of </p> <a href="/7212785-Postgraduate-diploma-in-digital-marketing-awarded-by-university-of-california-irvine-extension.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/6632096-Customer-care-for-high-value-customers.html">Customer Care for High Value Customers:</a> </h3> <p> <img alt="Customer Care for High Value Customers:" title="Customer Care for High Value Customers:" class="news-block-img pull-right" src="/thumbs/25/6632096.jpg"> Customer Care for High Value Customers: Key Strategies Srinivasan S.T. and Krishnan K.C. Abstract Communication Service Providers (CSPs) have started investing in emerging technologies as a result of commoditization </p> <a href="/6632096-Customer-care-for-high-value-customers.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/21027577-X234-301-x234-301-business-management-higher-national-qualifications-2011-wednesday-25-may-1-00-pm-3-30-pm.html">*X234/301* X234/301 BUSINESS MANAGEMENT HIGHER NATIONAL QUALIFICATIONS 2011 WEDNESDAY, 25 MAY 1.00 PM 3.30 PM</a> </h3> <p> <img alt="*X234/301* X234/301 BUSINESS MANAGEMENT HIGHER NATIONAL QUALIFICATIONS 2011 WEDNESDAY, 25 MAY 1.00 PM 3.30 PM" title="*X234/301* X234/301 BUSINESS MANAGEMENT HIGHER NATIONAL QUALIFICATIONS 2011 WEDNESDAY, 25 MAY 1.00 PM 3.30 PM" class="news-block-img pull-right" src="/thumbs/40/21027577.jpg"> X2/01 NATIONAL QUALIFICATIONS 2011 WEDNESDAY, 2 MAY BUSINESS 1.00 PM.0 PM MANAGEMENT HIGHER Candidates should attempt all questions in Section One and two questions from Section Two. Read all the questions </p> <a href="/21027577-X234-301-x234-301-business-management-higher-national-qualifications-2011-wednesday-25-may-1-00-pm-3-30-pm.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> <div class="news-blocks"> <h3> <a href="/7136194-Marketing-director-s-guide-to-selecting-crm.html">Marketing Director s Guide to Selecting CRM</a> </h3> <p> <img alt="Marketing Director s Guide to Selecting CRM" title="Marketing Director s Guide to Selecting CRM" class="news-block-img pull-right" src="/thumbs/26/7136194.jpg"> The Marketing Director s Guide to Selecting CRM A Publication www.collierpickard.co.uk Ltd 2014 Forging the Future As Marketing Director the responsibility for deciding the future direction of your organisation </p> <a href="/7136194-Marketing-director-s-guide-to-selecting-crm.html" class="news-block-btn"> More information <i class="m-icon-swapright m-icon-black"></i> </a> </div> </div> <!-- END RIGHT SIDEBAR --> </div> </div> </div> <!-- END CONTENT --> </div> <!-- END SIDEBAR & CONTENT --> </div> </div> <!-- BEGIN FOOTER --> <div class="footer"> <div class="container"> <div class="row"> <!-- BEGIN COPYRIGHT --> <div class="col-md-10 col-sm-10 padding-top-10"> 2017 © DocPlayer.net <a href="/support/privacy-policy/">Privacy Policy</a> | <a href="/support/terms-of-service/">Terms of Service</a> | <a href="/support/feedback/">Feedback</a> </div> <!-- END COPYRIGHT --> <!-- BEGIN PAYMENTS --> <div class="col-md-6 col-sm-6"> </div> <!-- END PAYMENTS --> </div> </div> </div> <!-- END FOOTER --> <!--[if lt IE 9]> <script src="/static/theme/global/plugins/respond.min.js"></script> <![endif]--> <script src="/static/js/f3080/total.js" type="text/javascript"></script> <div style="display: none;"> <script> var page_data = {"domain_id":38,"design_id":0,"page_id":0}; (function(){ var img = new Image(); var pixel_image_src = '/pix/'+Math.random()+'/report/pixel.gif?type=pageview&domain_id=38&page_id=0&design_id=0&l='+encodeURIComponent(navigator.language)+'&p='+encodeURIComponent(navigator.platform)+'&url='+encodeURIComponent(document.location); document.write('<img src="'+pixel_image_src+'"> '); }()); </script> </div> </body> </html>