3 In December 2013, the Company paid an interim dividend of Ch$ per share, over profits as of September 30, 2013, totaling Ch$ 35.5 billion. On January 16, 2014, Subtel announced new access charges for The average tariff for the first year (2014) was settled at CH$ 17.2, after applying the indexing factor. These tariffs represent a 73% reduction from December New Mobile Termination Rates (Ch$/min) Business Hours 17,2 14,7 12,2 9,6 9,6
4 On January 13, 2014, Subtel announced that Entel, Movistar and Claro were qualified to continue in 700 MHz spectrum auction: Three blocks of spectrum were auctioned, block A (20 MHz), block B (30 MHz) and block C (20 MHz). In the beauty contest, mainly in all the blocks operators were considered tied, final decision will rest on economic offers. In block A Movistar and Claro were tied, Entel and Claro in block B, and all participants were tied in block C. Final results are expected in 1Q14.
5 Consolidated Financial Highlights (in Ch$ billion) Revenue 17% EBITDA -5% EBIT Net Income 46% %
6 FOURTH QUARTER PROFORMA Chile & Americatel Perú 1) In all transactions related to postpaid handsets based as of September 30, 2012, were adjusted. 2) Excludes Nextel Perú operations. Proforma Revenue Proforma EBITDA 11% % Proforma EBIT % 63.3 Proforma Net Income 4%
8 19% 11,985 10,106 1,556 1, ,628 2,840 46% 50% 53% 55% 65,376 12% 73,327 42% 6,435 6,593 1Q13 2Q13 3Q13 Prepaid Postpaid MBB Mobile Peru VAS Total mobile customers base reached 11,984,548, up 19% compared to, mainly driven by the consolidation of Mobile Perú. Chile Entel remains capturing relevant position in the high-value customers, the postpaid client base grew (+8%), despite lower growth in the industry in Chile. Reshaping mobile data offer in postpaid, introducing limited hard-cap data plans. In prepaid, a new offer enhancing the quality of devices has improved client profile. High smartphone penetration, which has impacted MBB client base growth. VAS (including MBB) revenue grew, due to fast adoption of Internet mobile (+33%), to some extent offset by lower text messages and MBB service revenue. Peru Nextel Perú is focusing on expanding the network, distribution channels and enlarging plans and handset offer. Client base reached 1,555 thousand subscribers, with an average ARPU of US$
9 % % 3.55% 3.30% 2.66% 2.77% 1Q13 2Q13 3Q13 ARPU Chile ARPU Peru 1Q13 2Q13 3Q13 MOU Av. Chile MOU Peru 1Q13 2Q13 3Q13 Av. Churn Chile Churn Peru Chile Blended ARPU increased (+4%), driven by mobile data services in the Consumer segment. MOU declined (-2%), in both incoming and outgoing traffic. Blended churn rate declined to 2.77% from 3.63% reported in, reduction is mainly in prepaid voice, driven by adjustments in the overall offer. Peru Blended ARPU relatively stable, MOU and churn associated with IDEN (PTT).
10 Maintained solid growth in high-value mobile customers. Postpaid client base (voice) grew 8%, driven by attractive multimedia plans offer combined with high-end handsets. Prepaid (voice) increased 2%. Emphasis on value customers and reshaping the offer to reduce churn. Mobile broadband clients declined, linked with smartphone penetration. 2% 8,877 9, ,748 1,881 6,435 6,593 Prepaid Voice Postpaid Voice MBB The Company continued a fast transformation process in data usage, especially in the postpaid segment, leveraged by a comprehensive offer of multimedia plans and extensive range of high tier devices. In order to improve mobile data experience, changes were introduced in the plan offerings including limited hardcap data (customers pay for additional use). In the prepaid segment promotions were focused on high-value customers, improving smartphone offers to foster data demand. Significant growth in Entel Hogar RGU s, reaching 206 thousands (increasing 6x from ), coupled with a competitive offer of HD channels and high net service satisfaction. revenues reaching Ch$ 6.7 billion.
11 4% 237,702 14% 271,141 57,609 7% 61,606 96% Mobile Services & Equipment Fixed Services 24% 23% Revenues EBITDA Revenue increased 14%. Mobile services grew (+8%), driven by higher ARPU. This progress was lead by an extensive multimedia offer and high-tier devices. Equipment sales also increased (+51%), mainly in prepaid driven by the retailing of high-tier devices. Fixed line services increased (+69%), mainly by Entel Hogar and in part offset by LD revenue due to lower traffic and tariffs in both DLD and ILD services. EBITDA increased 7%, led by higher direct mobile service margins supported by customer base expansion in high value customers. Partially offsetting this increase, equipment sales margins declined in postpaid clients. Fixed services margins declined, driven by Entel Hogar services, due to high sales activity. EBITDA margin in the quarter was 23%, lower than the 24% reported in.
12 1, % 1, % 8% 59% 34,671 18% 40, % Postpaid Voice MBB Mobile LD Fixed Data / IT LT Data Services Revenue Remained solid progress in mobile client base. Continued improvement in mobile data services penetration (+55%), together with MBB (including M2M), based on high quality services and solid infrastructure. Entel is handling highly complex integrated solution projects with successful results, such as the Minsal Project deployed during Providing voice, data and internet to the public health care network in Chile, supported by Entel s extensive network. Enlarging the offering for SME based on converge mobile and GPON infrastructure and data center capabilities (cloud and on-demand services), through cross-selling.
13 136,575 0% 136,044 30,732 1% 30,927 23% 23% Revenues EBITDA Revenue remained almost flat, as a result of lower mobile revenue fully associated with equipment revenue (-63%), impacted by the change in postpaid handset treatment (in ). This was almost offset by a 12% growth in fixed line services, based in solid growth in the data/it services (+23%). EBITDA slightly increased, driven by progress in data/it service margins associated with the implementation of new projects, in part offset by higher SG&A expenses related to customer care, consultancy and sales expenses. EBITDA margin in reached 23%, flat when compared to.
14 60,885 8% 65,955 0% 24,579 24,587 40% 37% Revenues EBITDA Revenues increased, mainly driven by infrastructure rentals to mobile operators, domestic roaming services and international operators. This was partially offset by a decline in revenues in the lowmargin traffic business, associated with lower traffic and tariffs. EBITDA remained flat, impacted by higher margin in network infrastructure rentals and almost offset by lower margin in the traffic business. EBITDA margin reached 37% in, declining when compared to.
15 As of December, the mobile subscriber base reached 1,555,664 clients, with a net decline of 14 thousands clients during the quarter, mainly in the IDEN (PTT) partially offset by 3G clients. ARPU during the quarter was US$ 13.3, relative stable. Churn rate was 4.41% in, mostly associated to the PTT client base. Revenue for the quarter totaled US$ 69.4 million, whereas EBITDA and EBIT posted a loss of US$ 18.7 million and US$ 27.3 million, respectively, in-line with initial measures taken after the acquisition. 54% 46% Postpaid Prepaid Main focus In the quarter, was to start the reshaping of the marketing strategy to become a full mobile operator, with top client experience servicing all segments. Actions were taken in areas related to tariff structure( focused on data evolution), to increase the offer of plans and high-tier handsets, and to strengthen the distribution channels. Nextel embarked in an aggressive plan to promptly expand the network.
16 9,384 1,952 23% 11,501 1,845 2,162 30% 1,648 1,315 1,272 6,116 7,494 14% 14% Data, Local & NGN Wholesale LD EBITDA Revenues increased, mostly driven by an expansion in IP integrated services (voice, data and internet) together with satellite services to the enterprise segment. Also, wholesale revenue grew linked to higher traffic and tariffs. These increases were offset by a reduction in LD revenue, tied to lower traffic and tariffs in DLD and ILD. EBITDA increased, mainly driven by higher margins in IP integrated services delivered to the enterprise segment and wholesales business, in part offset by lower margin in the LD services.
18 Net Revenues (CH$ Million) 461, ,717 17% Cost of operations 412, ,083 14% EBITDA 107, ,560-5% EBITDA Margin 23% 29% Operating Income 49,228 33,634 46% Net Financing Expenses (15,900) (6,062) -162% Tax (2,539) (4,100) 38% Net Income 30,789 23,473 31% Revenues increased in all segments, driven by the consolidation of Nextel Perú and the solid growth in mobile and data services (including IT). EBITDA declined. In a comparable Proforma basis, EBITDA in exhibited an increase of 4%. EBIT increased aligned to lower depreciation based on the new treatment for postpaid handsets,. Net financing cost increased in line with higher interest expenses and hedging costs, associated with increased levels of US$ denominated debt, to fund the Nextel Perú operation. Net Income posted an increased, impacted by higher operating income, associated with lower depreciation, partially offset by higher financial expenses.
19 Net Revenues (CH$ Million) 461, ,717 17% 66,077 Mobile services Chile 337, ,470 6% 19,192 Mobile services Peru 33,997 n.a 33,997 Data services (includes IT) 36,293 29,529 23% 6,763 Local telephony (includes NGN-IP) 11,510 10,980 5% 530 Long Distance 6,608 8,293-20% -1,685 Internet 6,143 4,596 34% 1,547 Other telecommunication companies 4,761 4,672 2% 89 Traffic business 8,650 8,853-2% -203 TV Services 3, % 3,631 Americatel Perú 5,686 4,667 22% 1,018 Call Center and other services 2,773 3,054-9% -280 Other Revenues - Non core 3,863 2,384 62% 1,480 Mobile services Peru: consolidation of Nextel Perú started on September 2013, subscriber base reached 1,556 thousands slightly lower compared to 3Q13. Mobile services Chile: increased, in-line with higher service revenue, held by a 3% growth in average customer base and increased ARPU (+4%). VAS revenues increased 12%, largely by internet mobile services (+33%) due to high smartphone penetration in all segments, including multimedia plans, while text messages and MBB declined. Also equipment sales revenue expanded 6% mainly in prepaid due to high-tier device sales. Data services (including IT): increased, driven by integrated solutions over MPLS-IP network and IT services, including high complex projects during the quarter in the Corporate and SME segments. TV services: reaching 116 thousand RGU s backed by a high quality and competitive offer, of the Entel Hogar. Internet: increased, mainly supported by Nextel Perú consolidation, tied to WIMAX broadband services, higher higher activity in the Corporate & SME segment and also to the growth in the Entel Hogar services. Americatel Perú: increased, backed by higher integrated solutions (including voice, data and internet) and satellite services for the enterprise segment, together with wholesales services driven by higher traffic. Partially offset by lower LD revenue impacted by lower traffic and tariffs. Other telecommunications companies: increased, mainly due to higher revenue in infrastructure rentals to other mobile operators, domestic roaming services and international operators,; partially offset by a decline in revenue in fixed line operators. Local telephony: increased 5%, mainly associated with the Entel Hogar services aligned with strong RGU growth (reaching 116 thousand in ). While there was a decline in revenue in the Corporate & SME segment tied to lower traffic in traditional lines and partially offset by growing IP trunk access. Long distance: declined, mainly associated to lower DLD traffic and tariffs in all segments. Also reductions in ILD revenue, mainly due to lower traffic and tariffs in the Consumer segment and in part offset by higher tariffs in the Corporate & SME segment. Call Center: declined, impacted by the consolidation of Nextel Perú. Nextel Perú is an important customer for Entel s call center operations in Perú. Traffic business: declined, due to lower traffic not balanced by higher tariffs. Other revenue: increased, mainly due to growth in site rentals to other operators and the consolidation of Nextel Perú.
20 Cost of operations (CH$ Million) 412, ,083 14% 50,484 Access Charges & Payments to corresp. 61,004 55,250 10% 5,754 Salaries & expenses 50,359 40,033 26% 10,326 Bad debt provision 12,895 13,275-3% -380 Outsourced, Supplies and Equipment Services 11,936 8,627 38% 3,307 Advertising, Sales commissions & Sales Expenses 127, ,188 22% 23,359 Depreciation & amortization and Impairment 58,218 79,926-27% -21,708 Others 90,608 60,785 49% 29,821 Advertising, sales commissions and sales expenses: increased backed by the consolidation of Nextel Perú. In addition, higher equipment cost in the Consumer segment, linked to smartphone penetration, were in part offset by lower cost in the Corporate & SME segment. Salaries and expenses: increased, impacted by the consolidation of Nextel Perú, partially offset by the absence of a one-time payment associated with a negotiation process with unions during in Chile. Access charges and payments to correspondents: increased, driven by higher mobile traffic in all segments and by the consolidation of Nextel Perú. Partially offset by lower cost in the low margin traffic business. Outsourced, supplies and equipment services: rose, held by installation costs related to data/it, Entel Hogar services, and the consolidation of Nextel Perú. Depreciation, amortization and impairment: declined, mainly driven by the change in the accounting treatment for postpaid handsets (no longer capitalized) that started in. Bad debt: declined, mainly driven by the Corporate & SME segment, partially offset by Entel Hogar services and the consolidation of Nextel Perú. Other costs: increased linked to the consolidation of Nextel Perú s operation and higher cost in maintenance and lease tied to site and network expansion. Also, Entel Hogar services and Americatel posted higher cost due to increased activity.
21 Financing cost and others (CH$ Million) -15,900-6, % -9,839 Interest income % -597 Financial expenses -10,793-3, % -7,490 Price Level Adjustment, F/x & Market to Market Accruals -5,368-3,616-48% -1,752 Net financing cost and others: increased due to higher financial expenses and costs from hedging associated to the increased level of outstanding US$ denominated debt.
22 -5% 113, ,446 24,579 24,587 30,732 30,927 57,609 61,606 Consumers Network & Others -9,675 Corporate & SME AM Perú, Nextel & Elim. EBITDA declined. Comparable Proforma EBITDA for reached Ch$ 107.4, increasing 4% compared to Proforma (Ch$ billion). EBITDA margin in was 23%, lower than the 29% reported in. (*) Operating Income + Depreciation + Amortization + Impairment.
23 EBITDA 467, ,525 CAPEX -420, ,246 Postpaid Handset Purchases 0-127,679 Net Financial Expenses -18,891-10,877 Cash Flow 28, ,723 Net cash flow decreased: CAPEX increased, mainly related to the acquisition of 4G AWS band in Peru (40 MHz block, US$ million), mobile network infrastructure driven by data access networks (3G and 4G), together with higher data/it equipment installation in client base and fixed access networks (GPON). Postpaid handsets, are no longer capitalized and charged directly to cost starting. Net financial expenses increased due to higher interest rates and higher level of outstanding US$ denominated debts.
24 Consolidated Average Gross Debt (Ch$ MM) 555, ,919 Annual Effective Interest Rate 3.49% 3.56% Final Gross Financial Debt (Ch$ MM) 815, ,991 Final Net Debt (Ch$ MM) 800, ,652 Exchange rate: Ch$/US$ Fully hedged to F/X exposure. 65% of debt is at fixed rate.
25 Current assets/current liabilities EBITDA/Financial expenses Net Financial debt/ebitda* Total liabilities/(equity+min. interest) *EBITDA last 12 months
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