Community sector leadership development program

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1 Community sector leadership development program Nous Group, in partnership with VICSERV, is pleased to offer a peer-based development program for leaders within the community managed mental health sector. Victoria s community managed mental health (CMMH) sector annually provides services to more than 20,000 clients, employs more than 1,600 people and attracts more than $125 million in state and federal funding. The sector is grappling with unprecedented reform and a series of significant challenges, including increased and changing demand, and workforce and service delivery pressures. Leaders within the sector must respond to these reforms and challenges whilst transforming their organisations and people to successfully deliver results. Nous, in partnership with VICSERV, have developed a leadership program specifically aimed at developing leaders in this sector. Program aim Organisational success is based on many interdependent factors, including: effective strategy, strong governance and financial management, clear organisational objectives and motivated staff. Leaders play a critical role in ensuring these factors are aligned to deliver optimal staff, team and organisational performance and success. This program has been specifically designed to assist community managed mental health service leaders develop their leadership capability, strategic governance and planning, feedback and coaching skills, and strengthen peer networks within the sector to ensure organisational success. Program benefits This program will assist CMMH leaders to develop their leadership capability and stronger peer networks within the sector. The benefits to leaders and organisations are: Individual Greater capacity to make tough decisions in a rapidly changing environment Organisational A cost-effective fast track to building leadership capacity and development Increased self-awareness and how to modify style to more effectively work with others Improved employee engagement More structured approach to business strategy, planning and execution Improved core leadership skills including giving and receiving feedback, coaching and managing crucial conversations Opportunity to network and share ideas with leaders from other organisations. Development of the current and next generation of leaders Increased organisational effectiveness through greater network of like-minded organisations Demonstrable return on investment through the leadership challenge and application of value adding behaviours and practical leadership skills. The program seeks to achieve these objectives in a cost effective way by being more accessible than organisation specific and tailored leadership programs. Nous and its coaching parther, Expanding Horizons, have proven track records delivering programs that achieve these results and are committed to ensuring that this program delivers tangible results for your organisation and its leaders.

2 Program structure Briefing pack Our leadership program A comprehensive briefing pack distributed to participants to kick-off the program and develop a deeper understanding of its purpose and elements Leadership 360 feedback survey (online) Workshop 1 Leadership for you and your organisation Individual debrief Individual reflection Day 1: Exploring leadership and your leadership style An introduction and exploration of contemporary leadership styles and your own leadership approach and efficacy Day 2: Exploring challenges and how to best them An opportunity to explore two strategic frameworks and their application in addressing your organisation s challenges Individual coaching session Peer partner meeting Individuals working on their leadership challenge a project within their organisation used as a vehicle to practice and embed learnings from the program Workshop 2 Creating high performance for your team and your organisation Day 1: Developing high performing teams An introduction to the mechanics and principles of developing high performing teams and the exploration of some practical tools to create them Day 2: Developing high performing organisations An introduction to the theory, practice and reality of building high performing organisations including the opportunity to engage with three respected NFP leaders Individual coaching session Peer partner meeting Preparation of leadership challenge presentation Leadership, story-telling and communication Great leaders are also great story tellers and communicators an opportunity to explore and practice how this is done Ongoing individual coaching session(s)

3 Places are available for August 2012 Kick off and 360 survey Workshop 1 Workshop 2 Applications close 25 July - see enclosed registration form. Testimonials from past participants Thoroughly informative and practical program - I know that I will use key learnings in the workplace. I learned a lot from the case studies and group activities and opportunities to mix between peer group and others. Great feedback from our people all of our leaders should do it. Our participants said that the program was engaging, informative, created the right mix of theory and practice and we have seen real change back in the workplace. It really delivered results; there should be more programs like this one! Program elements Early August August 2-3 October 29 November VICSERV office Level 2, 22 Horne Street Elsternwick, Victoria 3185 Nous Group office Level 10, 485 Bourke Street Melbourne, Victoria 3000 Nous Group office Level 10, 485 Bourke Street Melbourne, Victoria 3000 Briefing pack The program will be kicked-off by the distribution to participants of a comprehensive briefing pack. This will provide participants with an understanding of the program objectives, each of its elements, and to virtually meet the program s key facilitators and coaches. 360 feedback survey and debrief Self-awareness is a crucial ingredient to success in all disciplines, and this is especially true in leadership. Reflecting this, the program uses a proven 360 feedback leadership diagnostic tool element. This tool has been developed and used by Nous in scores of leadership programs. It demonstrably increases awareness, which facilitates personalised development planning and execution. The online survey targets key leadership behaviours and provides a detailed report highlighting responses unanimously. The survey is debriefed with an expert Nous consultant, providing insight for the participants development plan and a platform for development through-out all other elements of the program. Workshop 1: Leadership for you and your organisation The first of the two two-day workshops focuses on (1) improving participants understanding of some the key adaptive and strategic challenges facing their organisations and the CMMH sector, and (2) deepening their understanding of their own leadership style. Most importantly it will explore how this understanding can be used to achieve results. The two days will be an opportunity to develop a number of key leadership skills including building engagement with staff and other stakeholders. Participants will also commence planning and work on their individual leadership challenges and personal development plans. Workshop 2: Creating high performance for your team and your organisation The second of the two workshops will focus on creating high performance within teams and organisations. Day one will consider the mechanics and dynamics of building teams and some practical tools and techniques leaders can use to achieve high performance. The second day of the workshop, centred around a panel discussion with three respected leaders from the CMMH sector, explores the theory and reality of building high performing organisations. The leadership challenge Nous is keenly aware that for programs to be successful real application of learning and behavioural transformation must occur. To set this program up for success, participants will nominate a discrete workplace project or challenge that will become the vehicle for applying the key learnings from the program. Individual coaching nousgroup.com.au Community sector leadership development program

4 nousgroup.com.au Community sector leadership development program Peer groups Nous has found that peer groups can significantly enhance the learning experience and enjoyment of leadership programs. At the briefing day participants will self-nominate into groups of three or four. These peer groups will subsequently meet at regular intervals throughout the program to support each other on their development journey and the execution of their individual leadership challenges. The results day, conducted two to three months after workshop two, is designed to develop participants ability to connect with stakeholders through story-telling and other forms of communication. Communication frameworks and practice is explored and applied to the participants individual leadership development journey over the life of the program. The day concludes with participants presenting the success they have achieved through the program and the completion of their leadership challenge to their peers. Individual coaching sessions The program is supported and complimented by two one-hour executive coaching sessions. The sessions, conducted by an Expanding Horizons executive coach with many years experience working and coaching in the CMMH sector, will provide an invaluable development opportunity for each participant. At the conclusion of the program, participants will have the option of continuing the coaching sessions. Program facilitators Zac Ashkanasy - Facilitator Zac is a Principal at Nous Group, with over 17 years business experience. He has consulted and worked on projects with private and public sector clients in Australia, Canada and the UK across education, health, environment, community and regional development, government and not-for-profit. Zac brings insights about the effective interaction of people and information, and effective leadership skills. Clients value his provocative, insightful and practical mind-set. He is currently providing mental health service advice to the Victorian Government and is an active strategic advisor to a number of well-known NFP leaders in Victoria. Ian Young - Facilitator and coach Ian is a senior consultant at the Nous Group with over 15 years business experience. He brings an analytical and engaging approach to facilitation and coaching developed through his experience in a variety of consulting and commercial roles in the NFP, public and private manufacturing and health service industries. He has a strong interest in the role of leaders and managers and their ability to influence success within the complex organisational settings of rapidly changing corporate and operational environments. Ian has been engaged extensively to compliment the implementation of major cultural change projects, and to ensure that organisational efficacy and project deliverables are managed through proven leadership, facilitation, communication, analytical, and problem-solving skills and outstanding stakeholder relationships. His excellent facilitation skills have been developed through many varied experiences that include: facilitating specialist project teams; committees; on going and one-off strategic and operational workshops; company boards; and coaching and leading sporting teams and organisations. Anne Turley - Coach and facilitator As the former chief executive officer of Melbourne City Mission, Anne is a principle-centred leader with over 30 years experience in the not-for-profit sector. She has substantial experience in coaching and mentoring people, managing multidisciplinary services, building accountable teams and enabling cross sector partnerships. From a background of social sector leadership and management, Anne is now an ANZI accredited professional development coach, developing coaching and consulting services for organisations and individuals across business, government, academic and community sectors. Anne brings a high level of personal integrity to these commitments along with an emphatic personal style which is challenging, supportive, solution focused, inclusive and service oriented. As a coach she helps individuals to set and work toward goals that connect personal values and aspirations with opportunities, roles and responsibilities within organisations. Anne offers a dynamic, supportive and challenging coaching environment that helps people make informed choices, develop competencies, take action, reflect on progress, improve performance and achieve their desired outcomes. Bold ideas Engaging people Influential, enduring solutions

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