F EATURING L E B LANC S PA R ESORT, CANCUN. A luxury brand by Palace Resort

Transcription

1 F EATURING L E B LANC S PA R ESORT, CANCUN A luxury brand by Palace Resort 28

2 See the colors of Palace Resorts * and Le Blanc Spa Resort * with Travel Impressions. HOTEL RATING SYSTEM LUXURY Premium hotels and resorts located in choice settings with exquisite surroundings. They offer the finest guest services and amenities, tailored to the needs of the discriminating traveler. H & SUPERIOR Tastefully furnished accommodations in beautiful surroundings, offering a broad range of upscale services and amenities. When you choose a Palace Resorts all-inclusive vacation to Mexico through Travel Impressions, rest assured all your travel needs will be met. Whether you re traveling to Cancun, the Riviera Maya, Isla Mujeres, Cozumel, Nuevo Vallarta or Punta Cana, Palace Resorts provides the ultimate all-inclusive experience in Mexico and Dominican Republic. All your vacation requirements have been anticipated prior to arrival from dining & beverages to activities, including taxes and gratuities. All you pay is one flat, affordable rate. The Le Blanc Spa Resort experience is, in a word-blissful. Your mind, body and soul become happily reacquainted. Water splashes. Aromas waft. Candles glow. The exceptional spa at Le Blanc Spa Resort unites ancient traditions of spa knowledge with modern techniques of spa therapy in one revitalizing oasis.optional amenities such as golf, spa treatments and watersports are also available. For over 3 years Travel Impressions has led the travel industry with high quality service, satisfying millions of travelers. Our travel experts work with you and your travel agent to create a vacation that exceeds your expectations. Honeymooners find their heaven at Palace Resorts With all of the beauty and splendor at each Palace Resort, newlyweds can t help but fall in love with their honeymoon destination. Each couple receives a free Honeymoon Package that includes a romantic candlelight dinner, a complimentary bottle of sparkling wine and more. Only your soulmate will make you feel more special! Enjoy peace of mind with Travel Impressions Cancel for Any Reason Travel Protection. Travel Impressions leads the way in the industry with the best protection plan available. Customers who opt for this service may cancel at any time right up until time of departure, no questions asked. This unique program also extends to trip delays or interruptions, medical expenses, baggage/personal effects and 2 hr worldwide assistance. Ask your travel experts for details. Planning a Wedding or Looking for that Perfect Honeymoon Destination? Have the Experts at Palace Resorts Take Care of the Details. Situated on breathtaking surroundings, among lush tropical locations and breathtaking ocean views, Palace Resorts offers you the perfect setting for your wedding and honeymoon. Choose from our unique wedding packages including free* weddings at select Palace Resorts and let our expert wedding planners handle every last detail. Optional services and bridal packages are also available to enhance your wedding experience. Whether you are planning a small gathering or an elaborate affair, Palace Resorts is the perfect place for your wedding as well as your honeymoon. 2 Le Blanc Spa Resort Does It All. Let your wedding and honeymoon be as perfect as you ve dreamed it would be at the exclusive adult's only Le Blanc Spa Resort in Cancun. With minimalist interiors enhanced by a touch of tropical and Mexican elements, Le Blanc s exotic ambiance is an incredible spot for a romantic escape. Featuring wedding ceremonies in a beachfront setting, brides and groom may choose from four distinct nuptial packages including a free* wedding package. Additional choices present you with more opportunities to personalize your event. Our expert coordinators will help design the wedding of your lifetime. For the perfect wedding and honeymoon experience, Le Blanc is the perfect start for your new life together. *Restrictions apply. Special wedding group benefits when booking rooms or more at any of our Palace Resorts or Le Blanc Spa Resort.

3 NEW Palace IND:NEW Palace Resorts 3/2/8 9:3 AM Page 3 MEXICO C a n c u n / C a n c u n S o u t h / R i v i e r a M a y a, C o z u m e l, I s l a M u j e r e s a n d N u e v o Va l l a r t a la n d Av. Bona mpak With its superb location on the tip of Mexico s Yucatan je re y to Juventud worldwide. There s so much to Cancun to enjoy, from long Mujeres Bay fe r r eo Ku Av. Tulum P as Peninsula, Cancun has captured the hearts of travelers Mu CANCUN CITY s Is Las Perlas stretches of beaches, turquoise waters of the Caribbean Sea ku Langosta lk án Caracol Tortugas Punta Cancún and near perfect year-round weather. Riviera Maya, just an hour s drive south of Cancun, is the perfect solution to real Gaviota Azul Bojorquez a getaway of unrivaled relaxation. Chac-Mool 2 life cares. It has become a haven for those seeking Marlin HOTEL ZONE Nichupte RIVIERA MAYA 3 eo Ku kul kán 37 del Carmen Pa s Ballenas Amor Xcaret Cobá 6 San Miguelito u cu m a tz El Rey 7 8 C. C Cabra Delfines ENJOY FREE INCLUDED TOURS WITH THE 28 PALACE PASSPORT OF SAVINGS: Caribbean Sea Rio Ingles All-Inclusive & Unlimited Select Tours: Caleta 5 mile km Nizuc Pt. Punta Norte Carib bean S Paráiso Cocoteros mile km ea 9 Main Square Punta Sur Hacienda Mundaca Mayan Temple El Garrafón National Park Lancheros Marine Biology Station B a hi a d e M u je re s Isla Mujeres Palace Resorts offers Unlimited Tours to Cancun/ Cancun South/Riviera Maya: Chichen Itza Ek-Balam/Valladolid Tulum/Xpu-Ha Isla Mujeres Coba Wet nwild Paradise Snorkeling (per person) 2 LE BLANC SPA RESORT H BEACH PALACE ADULTS ONLY-Cancun This adults-only resort offers an experience of sophisticated style, lavish personal attention and contemporary minimalist decor that creates an exceptional exotic ambiance. Flanked by the Nichupte and the gorgeous Caribbean Sea, this resort offers 26 luxurious accommodations with a double Jacuzzi, and most with ocean views. Enjoy three pools, upscale restaurants and lounges, 2-hour room service, butler service and a world-class spa. Cancun The new Palace features 287 luxurious accommodations all with a double Jacuzzi, first class amenities and 2-hour room service. Adults enjoy two pools on the rooftop with bar service, while children are entertained at the modern kids club. In addition enjoy an outdoor pool with swim up bar, fine dining at four international restaurants, spa facilities and unlimited select tours. Families welcome. 3

4 NEW Palace IND:NEW Palace Resorts 3/2/8 9:3 AM Page Cancun/Cancun South/Riviera Maya,Cozumel and Isla Mujeres All-Inclusive & Unlimited Select Tours 3 H CANCUN PALACE H SUN PALACE Cancun This property features facilities and guestrooms that speak of sophistication and modern design. Located in Cancun s hotel zone, it offers 6 luxurious rooms, all with a double Jacuzzi. An amphitheater offers evening entertainment and shows, and the spa features exceptional services. Guests also enjoy a pool with swim up bars, five restaurants, two light tennis courts and a kids/teen club. Families welcome. COUPLES ONLY-Cancun Located at the southern end of Cancun, Sun Palace is a couples-only resort featuring 252 guestrooms that are all beautifully appointed with a double Jacuzzi, unparalleled ocean views, daily activities, a full equipped fitness center and nearby golf. Recreational enthusiasts delight in three infinity pools. Expert hands deliver spa services to those who seek a serene and rejuvenating experience. Select from four restaurants. 5 H MOON PALACE GOLF & SPA RESORT Cancun South This spectacular resort offers 2,3 luxurious rooms with double Jacuzzis, marble bathrooms and private balconies, many with cozy hammocks and views of the Caribbean. Guests can also stay at the Golf Suites overlooking the 27-hole Jack Nicklaus Signature golf course. Enjoy 2 international restaurants, a water sports marina, a full-service spa, outdoor pools with swim-up bars, a Kids club and wedding services. 7 H PLAYACAR PALACE Riviera Maya Set in the car resort complex in del Carmen, this intimate and luxurious beachfront resort offers 28 deluxe accommodations, all with a Jacuzzi, 2-hour room service and spectacular views of the Caribbean Sea. Outside, a sparkling refreshing pool with swim-up bar overlooking a pristine beach awaits you. Enjoy excellent wedding services, restaurants and bars, golf and spa services at the nearby car Spa & Golf Club. Families always welcome. 6 H AVENTURA SPA PALACE ADULTS ONLY-Cancun This adult-only resort set in the beautiful Riviera Maya is surrounded by wild tropical gardens, directly facing the Caribbean Sea. The Aventura Spa Palace offers deluxe accommodations with a double Jacuzzi, balconies with hammocks and many rooms featuring ocean views. Enjoy excellent restaurants, 2-hour room service, swimming pools with swim-up bars, yoga, *spinning, a state-of-the-art spa and wedding services. 8 H XPU-HA PALACE Riviera Maya Blanketed by the lush jungle of the Riviera Maya, this ecological resort offers guests bungalow-style accommodations in spectacular natural surroundings. Each of the rooms features a double Jacuzzi, a terraced balcony with hammock and 2-hour room service. Guests enjoy two restaurants, eight massage/treatment rooms and a large outdoor pool with three distinctive sections for kids, teens and adults. Activity seekers enjoy kayaking or snorkeling at the immaculate estuary, ecological tours and unlimited select tours to nearby interesting sites. Families friendly.

5 Page 5 os Molas Pt. or al Cozumel Pla M to ya r to rry de All-Inclusive & Unlimited Select Tours ue Fe lc ar op me North Pt. n Santa Pilar Downtown Pier San Miguel del Cozumel Like a sparkling jewel off the coast of the Yucatan Peninsula, Cozumel is an island of stunning natural beauty. Surrounded by more than 25 coral reefs, this unspoiled retreat is a haven for scuba divers. Cozumel is, in fact, one of the best scuba diving destinations in the world. International Cruise Ship Pier El Ceiba San Gervasío Airport Ca San rr (Cr etar Benito os a T s I ra n sla sv nd er Rd s a l.) Mezcalito an Sea Cha nka n Re e a f b Passion Is. rib nca Pa l a f Re e be El Cedral Ca 9: AM yt 3/2/8 Fe r r NEW Palace IND:NEW Palace Resorts r El Mirador Cozumel (sent) miles km Celarain Pt. H COZUMEL PALACE Cozumel In the heart of Cozumel on the beautiful Caribbean Sea and the world-famous Palancar Reef, this resort lies within walking distance of the main plaza of San Miguel. Cozumel Palace offers 75 junior suites with Mediterranean architecture, all with a double Jacuzzi and breathtaking oceanviews. Enjoy four restaurants, swimming pools, 2-hour room service, a kids club and unlimited select tours. VACATION ENHANCING TOURS Unlimited tours to Cozumel: Tulum/Xpu-Ha Coba Glass-bottom Boat Chankanaab Tour Optional Activities: Swim with Dolphins Snorkeling and Scuba prices may vary depending on vendor. Isla Mujeres Punta Norte All-Inclusive For fun at a slower pace, Isla Mujeres is a charming island that is a quick boat ride from Cancun, offering wonderful beaches and snorkeling. Carib bean S 9 Main Square Paráiso Cocoteros mile km Punta Sur ea Hacienda Mundaca Mayan Temple El Garrafón National Park Lancheros Marine Biology Station B a hi a d e M u je re s Isla Mujeres 9 H ISLA MUJERES PALACE Isla Mujeres Small and luxurious, this resort features 62 Superior Deluxe accommodations all with a double Jacuzzi, balconies and 2-hour room service. Located on the charming island of Isla Mujeres on a powdery beach, this resort is sure to deliver a private and relaxed stay. Guests enjoy a free-form pool, buffet and a là carte restaurant, massage rooms and non-motorized watersports. VACATION ENHANCING TOURS Two included tours: Snorkeling Tour Island Tour 5

6 NEW Palace IND:NEW Palace Resorts 3/2/8 9: AM Page 6 N UEVO VA LL A RTA N u e v o Va l l a r t a 2 To Punta Mita L A S J U N TA S All-Inclusive & Unlimited Select Tours MARINA AREA H OT E L ZON E PA CI FI CE C O Nuevo Vallarta lies on Mexico s Pacific coastline in a perfect setting.the glistening waters of Banderas Bay and the seemingly infinite stretches of warm beaches beautifully set off a town with the beguiling charm of Old Mexico. P U E RTO VA LL A RTA Banderas Bay AN H VALLARTA PALACE Nuevo Vallarta This magnificent resort is situated on the beautiful beach of Bahia de Banderas in Nuevo Vallarta, between the mountains and the Pacific Ocean. It offers 38 Superior Deluxe rooms, all with a double Jacuzzi and spectacular ocean views. Enjoy exquisite restaurants and bars, large swimming pools, 7-hole pitch & putt golf, kids club, and wedding services. AAA Four Diamond. DOMINICAN REPUBLIC VACATION ENHANCING TOURS Unlimited tours to Puerto Vallarta: Horseback Riding Chankanaba Tour City Tour Sunset Tour Sealife Tour 2 Cortecito Punta Cana Bávaro All-Inclusive Cabeza de Toro Punta Cana is world-renowned for its stretch of white sand (the longest in the Caribbean) and its collection of impressive resorts. Bávaro Cap Cana Caribbean Sea Punta Cana 2 H MOON PALACE CASINO, GOLF & SPA RESORT ALL-INCLUSIVE, OPENING 28 Punta Cana Located on one of the most beautiful beaches on the easternmost tip of the Dominican Republic, this new property offers luxurious accommodations and extravagant resort amenities to create a spectacular haven. Each spacious guestroom provides a double Jacuzzi, flatscreen TV, fully stocked liquor dispenser, bathrobes, slippers and spectacular views. 6 mile km

7 Travel Impressions Terms and Conditions This agreement contains the terms and conditions by which Travel Impressions, Ltd., 65 Smith Street, Farmingdale, NY 735 ( Operator ), in consideration for a participant s payment, agrees to provide these travel tours. All products and services depicted in this brochure are subject to change without notice. READ THIS AGREEMENT CAREFULLY BEFORE SENDING ANY MONEY. RESERVATIONS AND PAYMENT: Operator of this program accepts payment by check or AMERICAN EXPRESS, VISA, MASTERCARD or DISCOVER. Make all checks payable to your travel agent, who must in turn make its check payable to Travel Impressions, Ltd. If payment is made by credit card, a signed, fully completed universal charge form ( UCC ) for full payment must be received to secure reservations maintained at the travel agency. Travel Impressions reserves the right to receive a copy of the signed universal charge form if necessary. Any other person or entity (including a travel agent) who receives monies from participants does so strictly as an agent of participants. Tender of payment to Travel Impressions or travel agent constitutes acceptance of these terms and conditions. The following payment schedule applies unless airline-ticketing restrictions require accelerated payment: Days prior to departure Amount due 6 or more days Deposit of $5 per person within 3 days of reservation plus full insurance payment (published air should be included in deposit when applicable); final payment due at 5 days prior to departure 5-32 days Full payment in 3 days 3-5 days Full payment in day days or less Full Payment same day Online reservations require payment in full at the time of booking. All reservations made days or less prior to departure will be charged a $25. Special Handling Fee to cover costs associated with expedited processing of the booking. All payments not timely received will be charged a $. Late Payment Fee. After deposit, all revisions are subject to a $25. per booking fee. Once we have received a deposit on your reservation, we reserve the right to ticket in order to protect the fare and all penalties will apply. Airfares quoted as published are not guaranteed until ticketed. Ticketing requirements vary depending on air carrier. RESPONSIBILITY AND LIABILITY: Operator arranges all of the services and accommodations offered in connection with these trips. Operator does not own or operate, nor is it an agent for any of the suppliers which will provide goods and services for the trip or for any option which may be available in connection with the trip (including optional side trips, car rentals, etc.) and Operator has not priced the trip or options to allow Operator to guarantee against failure of any such suppliers. Accordingly, participant(s) agree to seek remedies directly with the supplier and not to hold Operator, its parent, subsidiaries, affiliates and representatives (collectively Operator Parties ) liable, in the absence of its or their negligence, for any loss, injury, delay, expense or damage which results directly or indirectly from any action or omission, whether negligent, criminal or otherwise, of any entity providing goods or services for the trip or any available option (e.g., the quality of services, cleanliness of a hotel, hotel overbooking, cancellation of services, cessation of operations, accidents, failure of equipment, changes in fares, itineraries or schedules or any flight delay). Participant(s) also agree not to hold the Operator Parties liable for circumstances beyond its or their control (e.g., acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, piracy and terrorism, or any other cause beyond the control of the Operator Parties. Participant(s) acknowledge that the Operator Parties have not made any representations or promises with respect to the tour described herein except as expressly set forth in the Operator s literature, unless such agreement is in writing and signed by an officer of Operator. At any time, the Operator may decline, for any reason, any person as a participant on a trip (or option) whereupon the Operator s only obligation shall be to refund such person that portion of payment allocable to the unused services. CANCELLATION AND REFUND POLICY: The right to a refund if a participant changes plans is limited. All requests for refunds after a trip must be submitted (with return receipt requested) in writing through the booking agent to the Operator within days after completion of the trip. Operator will remit any refund to the participant(s) within days after receipt of the cancellation request. Failure to submit your written request within days could limit Operator s ability to resolve your request with the Supplier. If your notice is received, your liquidated damages (per person) will be: Once payment is received - $5. per person plus any supplier fees. For holiday programs and certain travel periods higher penalties apply. During selected holidays, special event dates and peak travel periods, such as Christmas/New Year s, winter school break and Easter, your penalties may be higher and still subject to the supplier fees. All appropriate receipts and documentation must accompany the refund request. No refund will be made for features the participant opts not to use. No show penalties could be up to % of the airfare and 5% of the hotel/land. The rights and remedies made available herein are in addition to any others available under applicable law. However, Operator offers refunds under this agreement with the express understanding that endorsement of a refund by participant(s) constitutes a waiver of any such additional rights and remedies. FORUM FOR DISPUTES: Participant and Operator agree to resolve any dispute in a court of competent jurisdiction in New York State. DOCUMENTS: Documents will be mailed once full payment is received. Document reissue fee is $25. per booking. CHECK-IN PROCEDURE: Failure to check in at least 2 hours prior to departure for domestic flights and 3 hours prior for international flights may result in denied boarding and no refund will be granted. INTERNATIONAL FLIGHTS ONLY: The operation of these flights is subject to the foreign government involved granting landing rights for the flights. If the direct air carrier cannot obtain these rights, the flights will be cancelled and full refunds will be made to all participants. PACKAGE PRICE: Includes only items specifically stated in Operator s current literature, the contents of which are specifically made a part hereof. Certain secondary features of a package (e.g., cocktail party, free sports, etc.) are based on supplier policy and may be changed, added or deleted after printing of literature. Operator has the right to substitute services or accommodations in similar categories for items listed in the literature. PLEASE NOTE: Operator reserves the right to re-invoice participant(s) in case of an error made in computing tour price, or a change in tax, hotel rate or service fee is imposed by the hotel or airline. Air-inclusive packages do not include per person government imposed taxes; PFC s of up to $8 and September th Security Fees of up to $. Foreign government departure taxes, fees and tourist cards may be collected at the destination by the respective government authority. LUGGAGE: The limit is two pieces of checked baggage and one carry-on piece per traveler. Each piece of checked baggage may not exceed a weight of 5 lbs. for domestic travel and 7 lbs. for international travel or 62 linear length+width+height. Luggage travels at the risk of the participant(s) and luggage insurance is strongly recommended. The direct air carrier s limitation on its liability for loss, delay or damage to participant s luggage is limited to $2,5 per ticketed passenger for domestic travel, and approximately $9.7 per pound for checked baggage up to $6 and $ per passenger for unchecked baggage for international travel. These limitations on liability are subject to change; please contact your direct air carrier. Cont d on back page. 7

8 Travel Impressions Terms and Conditions cont d INSURANCE: Trip cancellation, health, accident and luggage insurance is available and strongly recommended. PROOF OF CITIZENSHIP AND ENTRY REQUIREMENTS: Participant(s) are responsible for determining and obtaining proper documentation including - any visas that may be required with the appropriate consulate. Failure to carry proper proof of citizenship may lead to denied entry to aircraft and/or foreign country. No refunds will be made. All participants are required to check with the appropriate consulate or embassy for the respective destination for entry requirements. Children traveling without parent(s) must have a notarized letter of consent from the parent(s) not traveling, or a death certificate. This requirement may vary by country. No refunds will be made if improper documentation results in denied boarding or entry. A valid passport may be required and should be valid for a minimum of 6 months after your return date when traveling outside the US. The name on your ticket must match the name on your identification. AIRCRAFT, FLIGHT CHANGES AND DELAYS: Participant(s) are subject to the ticket terms and tariffs of the airlines which, when issued, shall be the sole contract between the airline and the participant. MAJOR CHANGES: A Major Change is limited to: (i) a change in the departure or return date, except that flight delay is not a Major Change unless the Operator knows of it more than 2 days before the scheduled flight date or if the delay lasts more than 8 hours; (ii) a change in the origin or destination city, unless the change affects only the order in which cities are visited; (iii) any substitution of any hotel that is not named (as an option or otherwise) in Operator s literature; (iv) a price increase to the participant(s) which is more than percent of the total price the participant(s) are paying for the trip. Should Operator know of a Major Change or more days before scheduled departure, it will notify participant(s) within 7 days after first knowing of it, but in any event at least days before scheduled departure. Should Operator learn of the Major Change less than days before scheduled departure, it will notify participant(s) as soon as possible. For a full refund within days, a participant may cancel in writing (return receipt) to Operator within 7 days after receiving notice of a Major Change, but in no event later than departure. If notice of a Major Change is received after trip departure, participant may decline to accept the change and be sent a refund of the portion of his payments allocable to the hotel accommodations or air transportation not provided within days after scheduled return date. INTERMEDIARY DISCLOSURE: Operator assists you in finding travel suppliers and making arrangements that meet your individual needs. Operator considers various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, Operator is acting as an independent third party and not as a fiduciary. The Operator Parties want you to be aware that certain suppliers pay them commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to the Operator Parties travel counselors. Certain suppliers may also provide compensation to the Operator Parties for various marketing and administrative services that they perform for them, such as granting suppliers access to the Operator Parties marketing channels, participating in marketing programs and supporting technology initiatives. In addition, our parent company, American Express Travel Related Services Company, Inc. receives compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time the Operator Parties may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives the Operator Parties receive, are subject to change. In identifying suppliers and recommending itineraries, Operator may consider a number of factors, including supplier availability and your preferences. The relationships the Operator Parties have with suppliers may also influence the suppliers Operator identifies and the itineraries Operator recommends. CANCEL FOR ANY REASON TRAVEL PROTECTION PLAN: The cancellation protection is provided by Travel Impressions and must be purchased at the time of trip deposit. This cancellation policy only covers pre-paid arrangements made through Travel Impressions. The post departure travel insurance benefits and services were arranged with National Union Fire Insurance Company of Pittsburgh, PA under Policy Number This is just a brief summary of benefits. Other limitations and exclusions apply. For full terms and conditions of coverage, ask your travel agent for the Description of coverage pamphlet. The policy is provided in addition to other applicable insurance or indemnity programs, where permitted by law and shall apply only after benefits have been paid. The policy provides limited benefits, health-insurance only. It does NOT provide basic hospital, basic medical or major medical insurances as defined by the New York State Insurance Department. If you have any questions concerning coverage, please call our Protection Plan Help Line at (8) Cancellation and change penalties apply to these arrangements. Details will be provided upon request. FOR CUSTOMERS PURCHASING TRAVEL IN THE STATE OF CALIFORNIA: Our California State Seller of Travel Registration number is Operator is not a participant in the California Travel Consumer Restitution Fund but is a member of the United States Tour Operators Association ( USTOA ). California law requires certain sellers of travel to have a trust account or bond. This business has an account with the USTOA in the amount of $,,. (US). Operator, as an Active Member of USTOA, is required to post $ Million with USTOA to be used to reimburse, in accordance with the terms and conditions of the USTOA Travelers Assistance Program, the advance payments of Operator s customers in the unlikely event of Operator s bankruptcy, insolvency or cessation of business. Further, you should understand that the $ Million posted by Operator may be sufficient to provide only a partial recovery of the advance payments received by Operator. Complete details of the USTOA Travelers Assistance Program may be obtained by writing to USTOA at 275 Madison Avenue, Suite 2, New York, New York 6, or by to information@ustoa.com or by visiting their website at FOR CUSTOMERS PURCHASING TRAVEL IN THE STATE OF WASHINGTON: Our Washington State Seller of Travel Registration Number is: UBI# If transportation or other services are canceled by the seller of travel, all sums paid to the seller of travel for services not performed in accordance with the contract between the seller of travel and the purchaser will be refunded within thirty days of receiving the funds from the vendor with whom the services were arranged, or if the funds were not sent to the vendor, the funds shall be returned within fourteen days after cancellation by the seller of travel to the purchaser unless the purchaser requests the seller of travel to apply the money to another travel product and/or date. FOR CUSTOMERS PURCHASING TRAVEL IN THE STATE OF NEVADA: Our Nevada State Seller of Travel Registration Number is: #2-29 FOR CUSTOMERS PURCHASING TRAVEL IN THE STATE OF IOWA: Our Iowa Seller of Travel Registration Number is: # BRO_ND_3.7.8 Your travel agent: TRI5