$50. with a deposit of only. on Cuba packages BOOK YOUR SPOT IN THE SUN BY SEPTEMBER 30, BY BOOKING A LUXURY OR DISTINCTION COLLECTION PACKAGE
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1 BOOK YOUR SPOT IN THE SUN BY SEPTEMBER 30, BY BOOKING A LUXURY OR DISTINCTION COLLECTION PACKAGE _ Our Price Drop Guarantee _ Option Plus ($89 value) including 1 : Free seat selection 2 Priority check-in and boarding Supplementary baggage allowance of 10 kg Tapas box Comfort Kit _ Travel date change permitted up to 3 hours before departure 2 _ $50 travel credit per person for your next vacation 3 save UP TO $900 per couple! 4 Find out more. with a deposit of only $50 $100 on all other sun packages when booked by September 30, 2015 on Cuba packages Our Price Drop Guarantee If your Transat Holidays Luxury or Distinction Collection package becomes available at a lower price than the one paid, you will be refunded the difference in CASH (up to $400 per adult 5 ). FOR ALL CUBA PACKAGES _ Deposit of only $50 per person _ Free Seat Selection 2 FOR ALL SUN PACKAGES _ Travel date change permitted up to 3 hours before departure 3 _ $50 travel credit per person for your next vacation 3 For more details, refer to the Q&A section that follows. Valid on new individual bookings made by Sept. 30, 2015, for travel between Dec. 18, 2015 and Apr. 30, Not applicable to groups, cruises, Florida packages, coach tours, Experience Duo and Experience Haiti packages, flights, and à la carte hotels. 1 Option Plus and its advantages are only offered to customers booking a Luxury or Distinction Collection package for a minimum 7-night stay. Subject to availability. One Comfort Kit per roundtrip flight. 2 Complimentary seat selection for standard seats only. Not applicable to seat selection made on the air carrier s website. 3 Customers can change their original travel dates once, and travel must be completed by Oct. 31, Not applicable to Sandals, Beaches Resorts and certain hotels in Saint Lucia (consult your travel agent). Travel date changes are subject to hotel and flight availability. If the price for the new travel dates is higher, the customer must pay the difference. No refund will be given should the price for the new travel dates be lower than the initial price. Requests to change travel dates must be made directly to the customer s travel agent. If the agent is unavailable, the customer may contact Transat at (24 hours a day, 7 days a week). 3 A non-transferable future travel credit of $50 per adult and $25 per child is provided and must be used by Oct. 31, For example, a couple departing on Dec. 24, 2015 for one week at The Royal Suites Punta de Mita by Palladium in Riviera Nayarit would save $900. This promotion may be modified without notice. Subject to availability at time of booking. 5 A child may receive a refund of up to $200. See complete Terms & Conditions on pages 422 to 424 of the Transat Holidays Sun brochure. Updated September 1, 2015.
2 _ What are the eligibility requirements? Our Sun promotions apply to new individual Transat Holidays Sun package bookings made by September 30, 2015, for travel between December 18, 2015 and April 30, Offer does not apply to groups, cruises, guided tours, flights, Florida packages or à la carte hotel rooms. The Price Drop Guarantee* _ What are the eligibility requirements? The Price Drop Guarantee is valid up to 30 days prior to departure exclusively on new individual Luxury or Distinction Collection packages. Packages must be booked by September 30, 2015, for travel between December 18, 2015 and April 30, _ What is the maximum refund amount? Should a Transat Holidays Luxury or Distinction Collection package become available at a lower price, maximum savings are $400 per adult. A child may receive a refund of up to $200, representing 50% of the value granted to the adult. _ When does the Price Drop Guarantee apply? This offer is only applicable to the same package, departure date, departure city, destination, room category and flight as the original booking. _ What is the procedure for price adjustment requests? The rate on the original booking is adjusted once the request is approved, and final payment will be required at that time. If the transaction has already been processed, the client will be refunded. _ Who must I contact to request a price adjustment, and what is the deadline? Contact the Transat Holidays Customer Care Centre at at least 30 days prior to departure. _ Can price adjustments be requested more than once before the departure? The Price Drop Guarantee may only be applied once to the same dates as the original booking. _ Does the Price Drop Guarantee affect commission? Commission is protected and calculated based on the package price at the time of booking, as opposed to the lowest price. _ What are the participating hotels? All hotels featured in the Luxury and Distinction Collections. Depending on the hotel, the promotion may apply to a specific room category. See complete list of hotels following the Q&A. *Our Price Drop Guarantee promotion may be discontinued or modified at any time without prior notice.
3 Option Plus/Cuba Free Seat Selection _ What are the eligibility requirements? The Option Plus promotion is valid exclusively on new individual Luxury or Distinction Collection packages booked by September 30, 2015, for travel between December 18, 2015 and April 30, The Cuba Free Seat Selection promotion is valid on package bookings made between September 1 and 30, 2015, for travel December 18, 2015 and April 30, _ What is the procedure for booking Option Plus/Cuba Free Seat Selection? Indicate the client s phone number and in their file. The Seat Selection Centre will assign a seat for each passenger on file and the seat selection will be confirmed by (subject to availability). If the client s address is not on file, the confirmation will be sent to the agency. Clients must wait for their Option Plus/Cuba Free Seat Selection confirmation. If clients book Option Plus/Cuba Free Seat Selection themselves on the air carrier s website, they will not be reimbursed. _ What type of seat do clients get? Clients get a standard seat. Those who wish to reserve a 2x2, emergency exit or extra legroom seat must pay the difference between a standard seat and the new choice. _ Is commission earned on Option Plus? Commission does not apply to Option Plus as it is complimentary with the promotion. _ What should I do if my client has not yet received the Option Plus/ Cuba Free Seat Selection confirmation? Call the Information and Seat Selection Centre at if your client does not receive the confirmation within 14 business days of booking. Travel Date Change _ Is travel date change possible with any Transat Holidays Sun package? Yes, except for Sandals, Beaches Resorts and certain hotels in Saint Lucia. _ What is the procedure for date change requests? Requests to change travel dates must be made to Transat Holidays at _ Can a date change be requested several times before departure? By when must travel be completed? Clients booking by September 30, 2015 can change their original travel dates once. Travel must be completed by October 31, Changes to travel dates are subject to hotel and flight availability. _ What happens if the package price changes with the travel date change? If the price for the new travel dates is higher, the client must pay the difference between the price initially paid and the new price of the day. No refund will be given should the price for the new travel dates be lower than the original. _ Will the travel agent earn commission on both the original and the new booking? Commission is earned on the original file. If there is an increase in the rate paid for the new booking, we will pay commission on that file for the difference only.
4 _ When clients change their travel dates, can they still benefit from promotion advantages? Clients who book Luxury or Distinction Collection packages still benefit from Option Plus. However, the Price Drop Guarantee is only applicable to the original booking. Deposit _ Is the deposit refundable? No, clients cannot request a refund if the deposit has been paid. Future Travel Voucher _ What are the eligibility requirements? Clients who book by September 30, 2015 will receive a non-transferable future travel voucher of $50 per adult and $25 per child with their e-tickets. This voucher can be used towards any Transat South, Florida or Europe package, flight, guided tour or cruise for travel completed by October 31, _ Is the voucher transferable or refundable for cash? The voucher will be issued in the passenger s name and can only be applied to a file which has that passenger travelling. The voucher has no cash value. _ Can the voucher be reissued if lost? Yes, the voucher can be reissued after Transat s Accounting department verifies that it has not been used. _ Does the redemption of the voucher affect the commission paid to the travel agent? No, the commission will be paid as usual the voucher is used as a form of payment, not a reduction in fare. Early Booking Savings _ How are the savings calculated? The amount saved depends on the hotel and departure dates. The booking deadline for certain hotels may differ from that of the promotion. Savings are already included in the advertised price. For details on the promotions specific to each property, refer to the hotel descriptions.
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6 The Collection Dreams Resorts AURA CLUB Dreams Las Mareas Costa Rica NEW Liberia, Costa Rica 5 p. 52 Dreams Los Cabos Suites Golf Resort & Spa NEW Los Cabos, Mexico 4.5 p. 226 Dreams Tulum Resort & Spa NEW Riviera Maya, Mexico 4.5 p. 310 Now Resorts AURA CLUB Now Jade Riviera Cancun NEW Riviera Maya, Mexico 5 p. 308 Now Larimar Punta Cana NEW Punta Cana, Dominican Republic 4.5 p. 176 Suscape Resorts AURA CLUB Sunscape Dorado Pacifico Ixtapa NEW Ixtapa, Mexico 4 p. 238 Valentin SILVER CLUB Valentin Imperial Maya NEW Riviera Maya, Mexico 5 p. 306 Valentin Perla Blanca NEW Cayo Santa Maria, Cuba 4.5 p. 394 Gaviota Hoteles H O T E L E S CLUB MONTECRISTO Hotel Playa Pesquero NEW Holguin, Cuba 4.5 p. 414 Palace CRYSTAL CLUB Moon Palace Golf & Spa Resort Riviera Maya, Mexico 5 p. 312 Moon Palace Jamaica Grande NEW Ocho Rios, Jamaica 5 p. 112 Occidental PREFERENCE CLUB Occidental Grand Punta Cana Punta Cana, Dominican Republic 4 p. 182 Occidental Grand Xcaret Riviera Maya, Mexico 4 p. 316 Palladium IMPERIAL CLUB Grand Palladium Bávaro Suites Resort & Spa Punta Cana, Dominican Republic 4.5 p. 180 Grand Palladium Lady Hamilton Resort & Spa Lucea, Jamaica 4.5 p. 114 Grand Palladium Vallarta Resort & Spa Riviera Nayarit, Mexico 4 p. 248 Grand Palladium White Sand Resort & Spa Riviera Maya, Mexico 4.5 p. 314 Meliá ELEGANCE CLUB Meliá Caribe Punta Cana, Dominican Republic 4.5 p. 170 Meliá Cayo Guillermo Cayo Guillermo, Cuba 4. 5 p. 406 Meliá Jardines del Rey NEW Cayo Guillermo, Cuba 4 p. 408 Meliá Peninsula Varadero Varadero, Cuba 4.5 p. 372 The Level at the Meliá Caribe NEW Punta Cana, Dominican Republic 4.5 p. 172 Paradisus EMERALD CLUB Paradisus Cancun Cancun, Mexico 4.5 p. 276 Paradisus Punta Cana Resort Punta Cana, Dominican Republic 5 p. 186 Bahia Principe ROYAL GOLDEN Grand Bahia Principe Cayacoa Samana, Dominican Republic 4.5 p. 160 Grand Bahia Principe Coba Riviera Maya, Mexico 5 p. 300 Grand Bahia Principe El Portillo Samana, Dominican Republic 4.5 p. 158 Grand Bahia Principe Jamaica Runaway Bay, Jamaica 5 p. 110 Grand Bahia Principe La Romana La Romana, Dominican Republic 4.5 p. 144 Grand Bahia Principe Punta Cana Punta Cana, Dominican Republic 5 p. 168 Ocean SAPPHIRE CLUB Ocean Blue Punta Cana, Dominican Republic 4.5 p. 178 Ocean Coral & Turquesa Riviera Maya, Mexico 4.5 p. 302 Marival GRAND SELECTION Grand Marival & Suites Nuevo Vallarta Riviera Nayarit, Mexico 4.5 p. 246 IBEROSTAR STAR CLASS IBEROSTAR Playa Alameda Varadero, Cuba 4.5 p. 374 IBEROSTAR Playa Mita Riviera Nayarit, Mexico 4.5 p. 250 IBEROSTAR Punta Cana Punta Cana, Dominican Republic 4.5 p. 174 Sirenis LE MIRAGE Grand Sirenis Mayan Beach Riviera Maya, Mexico 4.5 p. 304 Sirenis Tropical Suites Casino & Aquagames Punta Cana, Dominican Republic 4 p. 184
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