F-A-Q Frequently Asked Questions

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1 Milady U Online Licensing Preparation F-A-Q Frequently Asked Questions Section 1 - What is Milady U Online Licensing Preparation? Section 2 - How long can I access my course? Section 3 - I have an Access Code. What do I do with it? Section 4 - What is a Learning Code? Section 5 - How do I enter a Learning Code Section 6 - How do I purchase a course? Section 7 - How do I register for an account? Section 8 - What is CengageBrain.com? Section 9 - How do I log in to my account once I ve purchased my course? Section 10 - I m still not sure what I m doing. What do I do now? Section 1 - What is Milady U Online Licensing Preparation? Milady U Online Licensing Preparation offers students a fast and convenient way to prepare for state board licensing exams. Tens of thousands of students have successfully used Milady U Online Licensing Preparation to pass their State Boards with flying colors. Whether you re in a High School, Vo-Tech, Career School, Community College, Private Beauty School or Private Massage School program, you can use Milady U Online Licensing Preparation to help prepare for exam success. Section 2 - How long can I access Milady U Online Licensing Preparation? Upon registering an access code, you will have access for one year. Section 3 - I have an Access Code. What do I do with it? 10-digit Access Code from slimline 13-digit Access Code from slimline Go to Click the Milady U icon at the top of the page. Choose Milady U Online Licensing Preparation Identify the textbook cover image that matches the cover of your slimline packaging.

Section 7 - How do I register for an account? Section 8 - What is CengageBrain.com? Section 9 - How do I log in to my account once I ve purchased my course?

2 Registering a 10-digit Access Code These titles use 10-digit access codes: Click the Register button below the title of your book. If you already have an account with Cengage Learning: Log in by entering your User Name and Password. Log-In Page Choose Add an Access Code from the menu on the right side of the screen. Course Dashboard

com If you already have an account with Cengage Learning: Log in by entering your User

3 Enter your 10-digit Access Code. Access Code Entry Screen Your new Milady U Online Licensing Preparation now appears in your list of courses. Note: If you do not have an account, you must register for one. Instructions for account registration are located in Section 7. Registering a 13-digit Access Code These titles use 13-digit Access Codes Course Dashboard Click the Register button below the title of your book.

Note: If you do not have an account, you must register for one.

4 Enter your 13-digit Access Code. 13-Digit Access Code Entry on Cengage Brain Your new Milady U Online Licensing Preparation course now appears in the My Home section of CengageBrain.com My Home on Cengage Brain Note: If you do not have an account with CengageBrain.com, you must register for one. Instructions for account registration are located in Section 7. Section 4 - What is a Learning Code? A Learning Code is a code which allows your instructor or administrator to track your progress.

Home section of CengageBrain.com My Home on Cengage Brain Note: If you do not have an account with CengageBrain.

5 Section 5 - How do I enter a Learning Code? If you are using one of these books: Follow the instructions outlined in Section 8 to log in to your account. Choose Add an Learning Code from the menu on the right side of the screen. Enter your Learning Code. Course Dashboard Learning Code Entry Screen

6 If you are using one of these books: Follow the instructions outlined in Section 8 to log in to your account. Select the course from My Home that you wish to use. You will be prompted to enter your learning code. My Home on Cengage Brain Learning Code entry on Cengage Brain Note: If you choose I don t have an instructor you will not be prompted in the future to enter a Learning Code for this course. If you chooose No code? Click here to access your content, you will be asked for a learning code on your next log-in.

My Home on Cengage Brain Learning Code entry on Cengage Brain Note: If you choose I don t have an instructor you will not be

7 Section 6 - How do I purchase a course? Click on your textbook cover. Click the Buy Now link located below the title of your book. If purchasing Milady U Online Licensing Preparation for these titles: Click Add to Cart Adding to a cart on Delmar Learning Click Checkout to begin the checkout process. Check out on Delmar Learning

com If purchasing Milady U Online Licensing Preparation for these titles: Click Add to

8 To check out, you must first confirm your registration information and complete any fields that still require information. Please see the registration details in Section 7 for instructions on how to register. When you log into your account (see Section 8 for detailed instructions), your new Milady U Online Licensing Preparation will appear in your Course Dashboard. Course Dashboard If purchasing Milady U Online Licensing Preparation for these titles: Click Add to Cart Cengage Brain Product Page

When you log into your account (see Section 8 for detailed instructions), your new Milady U Online Licensing Preparation

9 Click Checkout to begin the checkout process. Cengage Brain Cart To check out, you must first confirm your registration information and complete any fields that still require information. Please see the registration details in Section 7 for instructions on how to register. Your new Milady U Online Licensing Preparation now appears in My Home. To log-in, at a later time, please see the instructions in Section 8. My Home on Cengage Brain Section 7 - How do I register for an account? If you have an access code and would like to register for an account to access these titles: Click Register.

Please see the registration details in Section 7 for instructions on how to register.

10 Fill out all of the required fields and choose a user name and password. Delmar Learning Registration Note: Registration is currently only available to those that live in the Unites States (AK and HI included). If you have an access code and would like to register for an account to access these titles: Click Register

that live in the Unites States (AK and HI included).

11 Fill out all required fields. School/Company/Institution field School Year field Contact Information Note: When filling out the School/Company/Institution field, please use the most recent Cosmetology school you were enrolled in, or most recent company (Salon, Spa or other) where you were employed. Note: For the School Year field, please enter Freshman for a first year student, Senior for a second year student or Other if you are not currently enrolled in school. Click Sign Up to complete your registration.

field, please use the most recent Cosmetology school you were enrolled in, or most recent company (Salon, Spa or other) where

12 Section 8 - What is CengageBrain.com? Keyword Search Browse by Discipline CengageBrain.com is the official ecommerce site of Milady s parent company Cengage Learning. The most efficient way to browse for Beauty and Wellness titles is to enter a keyword into the search box on the home page. If you would like to see all of the titles offered by Milady, choose Browse by Discipline from the home page, then select Beauty and Wellness. On the left side of your screen is a listing of the categories for Milady products. Section 9 - How do I log into my account once I ve purchased my electronic access code? Click the Log-In link. Log in by entering your User Name and Password you created during the registration process. See Section 7 for information on registering. Select your course from either the My Home screen or Course Dashboard.

If you would like to see all of the titles offered by Milady, choose Browse by Discipline from the home page, then select Beauty and Wellness.

13 Section 10 - I m still not sure what I m doing. What do I do now? If you re still having trouble, feel free to call or us at: x or delmar.milady@cengage.com

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