Computer Department. User Guide for Iscar E-Commerce site (TOOLSHOP) 1. Introducing. 2. Registration/login. 3. Start purchasing. 4.

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1 User Guide for Iscar E-Commerce site (TOOLSHOP) Title 1. Introducing 2. Registration/login 3. Start purchasing 4. Purchasing steps 5. Submitting the order 6. Order confirmation 7. Order status 8. Distributors a. Order entry b. Shopping cart c. Excel upload Page SAP-OCI Interface 11 1

2 1- Introducing the Ecommerce site E-commerce (tool shop) site linked from branch s home page. As you enter it, you will get the Iscar catalog search page, with a customer's area menu on the top. A- Search: for searching the electronic catalog B- My Profile: for updating your profile data. C- Favorites: list of your favorite items D- History: all your orders purchased using the ecommerce site E- Shopping cart: all the items exist in your cart waiting to be submitted. F- Distributors: ordering by uploading excel file. (click here for this section) G- Contact Us: contact person details. H- Log In: for logging in and logging off the ecommerce site. 2

3 2- Registration / Login To use the ToolShop site, you need to register & login. By clicking "Log In" or any of the top menu tabs you will get the log in form (Figure 2a). For new customer registration, click on registration link to fill your date (you have to remember your user name and the password you inserted for the next login) (Figure 2b) OCI Customers will be signed in automatically when calling the tool shop from their system. (Click here for OCI Interface section) Registration Notes: a- ALL fields required. b- The password must be at least 5 characters, combined between letters and numbers. c- address must be valid; order confirmation mails will be sent to this mail account. d- If you wish to get the bill to other address you need to fill it on the required section (by unchecking the "My Ship to address is the same as my bill to address") 3

4 3- Start Purchasing Few options available to purchase by using Toolshop: a- By searching a specific item. b- By adding items to favorite list then to purchase from your favorites list. c- By uploading excel file (Distributors section) For purchase this item you need to click on the cart image, from this page, you can also add this item to your favorite list by clicking the favorite image Favorites List: you can click the cart image for purchasing your item from the favorites list you have. 4

5 4- Purchasing Steps By clicking the cart image, an item form will be shown with all the required data, all you need is to insert the quantity you wish to get, please make sure the quantity you insert is matching the package size (in this case x10). After inserting the required quantity and comments (Remark Field: not required), click on "Add to shopping cart" button, then you will get the shopping cart with all the items you inserted. Shopping cart page details: 1- Internet order number(for reference) 2- Items list, you can click the arrow under the line column for updating the quantity or for deleting the item. 3- Currency. 4- Total price of order. 5- Clear shopping cart button for deleting all the items in the cart. 6- Continue shopping button getting to the search page. 7- Submit order button to submit the order. P.S.: this pages will look different if you signed in as distributor, click for distributors section. 5

6 5- Submitting the order By clicking the "submit order" button in the cart page (see previous section) you will get this page: In this page you can see: 1- Internet order number (*) 2- C.P.O (customer purchase order for your reference) (**) 3- Shipping method (***) 4- Delivery address (****) 5- Invoicing address (*****) 6- Items list. (***) After verifying or updating the above data, you just need to click on "Submit order" button to finish. (***) P.S.: 1- This pages will look different if you signed in as distributor, click for distributors section. 2- If you are an OCI customer, once you click on the submit order button, the order will go back to your SAP system, click for OCI Interface section. 6

7 6- Order Confirmation After submitting your order, you will get this page as a confirmation. Also you will receive an confirmation to your mailbox (the account you inserted on the registration) 7- Orders Status (History of orders) The order will be transferred to your branch. You can check your History section for orders tracking. 7

8 8- Distributors: The steps of purchasing are the same, a slight different in 4 pages layout: 1. Order Entry Page. 2. Shopping Cart Page. 3. Upload File Page. 4. OC Page. 1. Order Entry Page: As you see there are some new fields and buttons: Net Price Field: The individual item price that we get from GAL system per distributor. Stock field: Inform us about the Availability situation of the item in the stock (Available, Not Available) "Update Price" button: By clicking on it, we will get the GAL price and the online stock status. 2. Shopping Cart Page In this page you will find few more changes too: a- The distributor will get 2 columns of prices: List Price, and Net Price. (For sure he will be charged by the net price, the price which is taken from GAL) b- In the date column we did add the stock status. c- "Update prices" button: by clicking this button, all prices for all the items that are in the shopping cart will be updated, also the stock status. (If the distributor did click submit order button, without updating the prices, the prices will automatically be updated) 8

9 3. Uploading Excel file for order. By clicking on the distributor's button, you will get a file uploading form. Clicking the Help button you will get an example for how the excel file format must be. Prepare an Excel file in the wanted format and save it in your hard disc to select it when you click on the browse button. In the following example my excel file was: After selecting the file and clicking Upload, you will get a list of items and descriptions with price list and quantity 9

10 The screen we get with the items similar to those that found in the Excel file. Items which were matched (like getting an item number) will be checked. Other founded items that the system is not sure if they match your searching criteria. So it will comes with description field like (Pulley => PULLEY GRVE B X 25 K10), and it comes without checking so you will decide from the description field if you want to include the item or not. By check it yourself. Other items which are not existing you will not be able to check them or include them but you get an excel icon beside them i.e. you can t select. By clicking add to shopping cart those checked items will be added to your shopping cart. 9- SAP-OCI Interface: Sap customers will get into the tool shop from their SAP Systems, and will be logged in automatically (since the user name and password are saved in the SAP System). Purchasing flow is the same as described in section 4 & 5 (click to read) ; just when the SAP customer submit his order, the order will go back to the System which called the tool shop site. Updated on 10/05/2015 monae@iscar.co.il 11