Developing and maintaining an employee-oriented culture that emphasizes quality, continuous improvement, and high performance;

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1 JOB DESCRIPTION: Director, Human Resources DEPARTMENT: Human Resources DIVISION: President s Office REPORTS TO: Associate Vice President, Human Resources BANNER JOB NO.: A00090 CLASSIFICATION: PL 10 REVISED: August 2014 THE ROLE: The Director, Human Resources contributes to the success of the College by providing strategic leadership in planning, developing, implementing, promoting and evaluating the effectiveness of the College s HR strategies, procedures and initiatives. As a senior member of the department, the Director oversees HR operations, directly supervises two HR Managers and the Disability Management Specialist, and works closely with the AVP, Human Resources to promote a strong employee-oriented culture to further the initiatives in the College s HR and Strategic Plans. MAJOR ACCOUNTABILITIES: The Director, Human Resources is accountable for the following: Developing and maintaining an employee-oriented culture that emphasizes quality, continuous improvement, and high performance; Partnering with management to understand the long-term institutional objectives, identify areas of opportunity and implement Human Resource interventions needed to meet the short and longer-term growth strategies ; Designing, developing and executing best-practice initiatives for core human resources policies and programs, including succession and career planning, performance appraisals, recruitment, onboarding and employee retention; 1 P a g e

2 Providing senior level advice and recommendations to senior management and departmental administrators on matters relating to human resources issues; Acting as a change agent to build awareness of new human resources processes and facilitating successful process, behaviour and cultural change; Supervising the development and maintenance of actionable, proactive metrics that drive forecasting capabilities and strategic insights; Overseeing and providing strong mentorship to a team of human resources professionals through effective training, coaching and team building; Managing the day-to-day operations of the department, ensuring security and accuracy of employee records, consistency of practice and maintenance of optimum service levels; Ensuring effective benefit and compensation policies, practices and systems are in place in accordance with collective agreements, government guidelines and best practices; Ensuring appropriate communication with the College community regarding matters relating to human resources issues; Administering collective agreements and College policies, including representing the College in the grievance/arbitration procedure for assigned grievances; Representing the College and College interests before government agencies, other institutions, various organizations and groups; At the request of the Associate Vice President, informing the College Board and/or the Board s Human Resources Committee on matters relating to human resources; Exercising signing authority on behalf of the Department for expenditures as assigned; Chairing or co-chairing assigned committees as required; Acting on behalf of the HR Managers and Associate Vice President, Human Resources, in his or her absence as requested; and 2 P a g e

3 Performing other related duties as required. EDUCATION, EXPERIENCE AND SKILLS Established professional credibility as evidenced by a degree or graduate degree from an accredited post-secondary institution in human resources, organizational development or a related area of study and a CHRP designation, or an equivalent combination of education and experience; Seven to ten years of human resources experience, comprised of progressively responsible management of all aspects of team member relations and development, including but not limited to: compensation planning, change management, organizational development, succession planning, staffing and recruitment, labour relations, performance management, training, employee wellness and disability management; Excellent verbal and written communication skills and ability to build relationships and influence at all organizational levels; Experience in managing change and developing effective approaches to enhancing and improving organizational culture/climate; Experience in conducting needs analysis for new HR policies and programs, presenting recommendations to the executive team that meet corporate culture, goals and objectives, and implementing them effectively programs; Success as a people manager and mentor - commits to motivating peers and direct reports through effective leadership. Encourages and accepts constructive feedback and actions accordingly; Self-directs and works independently with minimal supervision and demonstrates flexibility and capability to perform well in ambiguous situations; Takes initiative beyond the established scope of responsibilities, prioritizes process improvement and generates accurate and on-time work-product; 3 P a g e

4 Superior self-organization skills with reference to day-to-day operational responsibilities and assignments; Solid project management and presentation skills, including experience with developing, leading, implementing and evaluating the effectiveness of HR projects and procedures; Superior written, presentation and oral communication skills; and Demonstrated ability to model appropriate professional, ethical and collaborative behaviours consistent with the responsibilities of this position. LEADERSHIP COMPETENCIES Communications Skills - Possesses strong communication skills, both verbal, and written and expresses thoughts in an organized, concise manner. Actively listens to the issues of others in a manner that elicits cooperation and support. Develops and delivers effective presentations. Has the ability to present information and ideas to diverse business groups. Influential and Collaborative Has an honest, open, and consistent approach to working with others toward organizational strategic objectives and possesses strong relationship and interpersonal skills, including the ability to build relationships and develop and maintain partnerships. Market Knowledge Continuously seeks to stay current and be at the leading edge in his/her field and is committed to continuous learning; one that is self motivated and selfdirected, being able to work independently with sense of urgency to task completion. Employee Centric Anticipates, responds, and attends to the needs of employees and other internal and external clients of the department and organization. Organizationally Astute Is diplomatic and tactful; non-confrontational; recognizes internal and external sensitivities; has an intuitive ability to read the political implications of recommendations and actions; uses sound judgment. 4 P a g e

5 Innovative & Entrepreneurial Approach Seeks out possibilities, develops new ideas, and effectively moves them forward. Is creative, innovative and takes advantage of opportunities, while recognizing the necessity of working with limited resources and in alignment with the strategic directions of the College. Energetic & Adaptable Is prepared to take on longer-term initiatives and does so with enthusiasm; ability to adapt to new and changing situations; able to alter course/direction when necessary; enjoys and embraces new challenges. Flexible; able to deal with stress effectively. 5 P a g e