Kenya Revenue Authority (KRA) Chief Manager - Strategy, Planning and Policy

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1 Kenya Revenue Authority (KRA) Chief Manager - Strategy, Planning and Policy Job details Reference Number: KRA/HR01/14 Job Title: Chief Manager - Strategy, Planning and Policy Supervisor: Deputy Commissioner - Human Resources Location: Nairobi Job summary The overall purpose of this role is to effectively lead the development and implementation of HR strategies, manpower planning and policies that enable the organisation meet its strategic, business and operational objectives. The job holder will lead the execution of HR projects, contribute to the strategic and operational development of the HR service across KRA and ensure that policies and procedures reflect best practice and meet the needs of the organisation. Key responsibilities Responsible for linking HR management to the Authorities strategic plan and determine the current and future HR needs based on the strategic goals. Formulate strategies and develop strategic plans for the development and implementation of programs that promote human resource efficiency; Oversee the development and review of HR Policies, frameworks and procedures to ensure compliance with legislative requirements, protection of KRA s interests, reflection best practice and support of the delivery of KRA business objectives and promotes high standards of people management; Carry out workforce demand and supply forecasting and submit proposals for approval; Identify and recommend current and future HR needs for the Authority; Oversee development of work plans, reports and budgets and ensure timely and cost effective project implementation; Ensure that KRA s HR policies are implemented properly and consistently and that there are effective systems of compliance and audit; Lead and manage the HR strategy and policy team ensuring that it provides a high quality, professional corporate advisory service and delivers its planned outcomes and targets; Lead or participate in HR and corporate projects and ensure that KRA s people strategies reflect best practice; Carry out research and data analysis on the subject matter of interest to the Authority s Human Resource and develop first draft paper; Monitor and evaluate divisions programs including impact assessment and provide recommendations on key HR issues; Continuously review, and put forward proposals for ensuring that staff terms, conditions, remuneration and benefits of all employees enables KRA to remain competitive and enables it to attract the right caliber of employees; 1

2 Ensure maintenance of staff establishments, and organization structures; and Perform any other duties as may be required. Focus areas of responsibility HR strategy, annual planning and budgeting Policy development Project execution and management Research Organisational positioning Deputy Commissioner - Human Resources Chief Manager - Strategy, Planning and Policy Manager - Strategy and Planning Manager - Policy Academic and professional qualifications A Bachelor s degree in Social Sciences or related field; A Higher Diploma in Human Resource Management; Membership to a relevant professional body; and A relevant Master s degree is an added advantage. Experience At least five (5) years managerial experience in strategy and policy development, manpower planning and project execution or related experience with exposure to a Human Resource Department in a large organisation. Thorough knowledge and understanding of HR policy and employment law and its practical application; Experience of working in a complex, public sector organisation providing professional advice to a range of stakeholders; and 2

3 Experience of partnership working and project management. Key Competencies Strong managerial, administrative and leadership skills; Excellent decision making capabilities; Excellent oral and written communication skills to convey conceptual and complex ideas and information; Strong analytical skills and ability to make evaluative judgement; Computer proficiency in the standard packages - MS Office; Demonstrable capability to drive performance and achievement; Effective interpersonal skills and delivery techniques to interact with, engage and inspire his/her team; and Proactive and self-driven with a capability of building teams. Core behavioural competencies Core competencies required for the role: These are patterns of behaviour which will be required for a candidate to bring to this position in order to perform the required tasks and functions effectively. Leading and deciding Takes control and exercises leadership. Initiates action, gives direction and takes responsibility. Deciding and initiating action Leading and supervising Supporting and co-operating Makes effective decisions even under difficult circumstances. Takes responsibility and shows initiative. Provides others with clear direction. Establishes standards of behaviour for others and motivates and empowers individuals. Supports others and shows respect and positive regard for them in social situations. Puts people first, working effectively with individuals and teams, clients and staff. Behaves consistently with clear personal values which complement those of the organisation. Working with people Adhering to principles and values Interacting and presenting Demonstrates interest in others, works effectively in teams, builds team spirit and shows care and consideration for individuals. Upholds ethics and values, acts with integrity and promotes equal opportunities. Communicates and networks effectively. Successfully persuades and influences others. Relates to others in a confident and relaxed manner. Relating and networking Establishes effective relationships with customers and staff, networks effectively within and without the organisation and relates well to individuals at all levels. 3

4 Persuading and influencing Presenting and communicating information Analysing and interpreting Makes a strong impression on others, gains agreement and commitment through persuasion and negotiation. Manages conflict effectively. Speaks clearly and fluently, expresses opinions and arguments clearly and convincingly and makes presentations with confidence. Shows evidence of clear analytical thinking. Gets to the heart of complex problems and issues. Applies own expertise effectively. Quickly takes on new technology. Communicates well in writing. Writing and reporting Applying expertise and technology Analysing Creating and conceptualising Writes clearly and succinctly in an interesting and convincing manner. Structures information in a logical manner to facilitate understanding by the intended audience. Applies specialist technical expertise, develops job knowledge and expertise and shares knowledge with others. Analyses data of a verbal and numerical nature and other sources of information, breaks information down into components, probes for further information and generates workable solutions to problems. Works well in situations requiring openness to new ideas and experiences. Seeks out learning opportunities. Handles situations and problems with innovation and creativity. Thinks broadly and strategically. Supports and drives organisational change. Learning and researching Creating and innovating Formulating strategies and concepts Organising and executing Learns new tasks quickly, remembers information and gathers data for effective decision-making. Produces new ideas and insights, creates innovative products and solutions and seeks opportunities for organisational change and improvement. Works strategically to attain organisational goals, develops strategies and takes account of a wide range of issues that impact the organisation. Plans ahead and works in a systematic and organised way. Follows directions and procedures. Focuses on customer satisfaction and delivers a quality service or product to the agreed standards. Planning and organising Delivering results and meeting customer expectations Following instructions and procedures Adapting and coping Sets clear objectives, plans activities well in advance and manages time effectively. Focuses on customer needs and satisfaction, sets high standards for quality and quantity and consistently achieves set goals. Follows instructions and procedures, adheres to schedules and demonstrates commitment to the organisation. Adapts and responds well to change. Manages pressure effectively and copes well with setbacks. Adapting and responding to change Adapts to changing circumstances, embraces change, is open to new ideas and deals effectively with ambiguity. 4

5 Coping with pressures and setbacks Enterprising and performing Works productively in a stressful environment, controls emotions in difficult situations and handles criticism effectively. Focuses on results and achieving personal work objectives. Works best when work is related closely to results and the impact of personal efforts is obvious. Shows an understanding of business, commerce and finance. Seeks opportunities for self-development and career advancement. Achieving personal work goals and objectives Entrepreneurial and commercial thinking Accepts and tackles demanding goals, works longer hours when necessary and identifies opportunities for progressing to more challenging roles. Keeps up to date with competitor information and market trends, identifies business opportunities and demonstrates financial awareness. 5

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