Manager / Supervisor Performance Review
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1 Manager / Supervisor Performance Review SECTION 1 Personal Information (Please print clearly and provide complete & accurate information) Employee Name: Current Review Period: to Job Title: Department Name: Evaluating Manager: Today s Date: SECTION 2 Employee Job Description Please describe employee s position during current review period: Performance Categories and Criteria Please evaluate the employee s contributions over the past review period as measured by the following: 1. Results Focus - Accomplishes expected workload and achieves targeted results - Performs duties and responsibilities thoroughly and reliably - Contributes to the achievement of department/division goals and priorities - Commitments and deadlines are consistently met through good use of job knowledge and skills - Employee demonstrates well-developed focus on bottom-line results SECTION 3 2. Work Quality - Quality of work exceeds standards and expectations - Improvements to quality and/or processes are consistently evaluated and implemented - Standards for accuracy and completeness are consistently met - Is resourceful and innovative in his/her work - Delivers attentive service and responds appropriately to requests for assistance.
2 3. Planning / Organization - Plans, prioritizes, and organizes work effectively - Identifies and uses resources effectively and responsibly - Identifies and works to solve problems as they arise - Is self-directed and works well with minimal supervision 4. Professional Relationships - Actively participates and contributes as a member of effective work teams - Builds cooperative working relationships and contributes to the resolution of conflict - Able to influence others in support of work being completed - Works effectively with other departments, groups, or divisions in support of common goals - Contributes to the development of departmental objectives SECTION 3 5. Communication - Communicates clearly and effectively both orally and in writing - Listens actively and responds appropriately - Receives and provides constructive feedback - Uses appropriate channels of communication to convey information and ideas effectively 6. Analytical Problem Solving - Offers constructive suggestions for improving work - Generates creative ideas and solutions - Initiates change when necessary - Acquires and analyzes all relevant information before making decisions - Provides appropriate alternatives when making recommendations
3 SECTION SECTION Adaptability / Flexibility 3. Planning / Organization - Changes in the job or work environment are usually anticipated and proactively addressed -- Changes Plans, prioritizes, are viewed and positively organizes and work are effectively seen as potential growth opportunities for the group -- Workloads Identifies and uses priorities resources are reassigned effectively to and meet responsibly changing business needs -- Competing Identifies demands works are to solve generally problems dealt as with they in the arise appropriate manner - Is self-directed and works well with minimal supervision 8. Decision Making / Judgement 4. Professional Relationships - Reviews information logically and sequentially -- Seeks Actively input participates from all sources and contributes and addresses as a member root cause of effective of issues work teams -- Keeps Builds management cooperative working appropriately relationships informed and of contributes potential issues, to the risks, resolution and challenges of conflict -- Communicates Able to influence decisions others in with support confidence of work being completed - Works effectively with other departments, groups, or divisions in support of common goals Does - Contributes Not meet to the development Partially Meets of departmental Meets Expectations objectives Above Expectations 9. Leadership / Influencing Others - Serves as a leadership role model - 5. Establishes Communication sufficient rapport with staff and management peer group - Able to influence subordinates effectively - Sets - Communicates goals for staff/department clearly and effectively and follows both up orally on progress and in writing - Listens actively and responds appropriately Does - Receives Not meet and provides Partially constructive Meets feedback Meets Expectations Above Expectations - Uses appropriate channels of communication to convey information and ideas effectively 10. Performance Management - Performance issues are addressed in a timely manner - 6. Feedback Analytical is provided Problem to Solving staff on a regular basis - Spends sufficient time mentoring and developing staff - Understands - Offers constructive need for suggestions effective performance improving criteria work - Generates creative ideas and solutions Does - Initiates Not meet change when Partially necessary Meets Meets Expectations Above Expectations - Acquires and analyzes all relevant information before making decisions - Provides appropriate alternatives when making recommendations 11. Cost Consciousness - Has adequate awareness of departmental/divisional spending needs - Strives to stay within necessary budgets - Takes steps to avoid spending whenever possible - Plans future spending needs accordingly
4 12. Hiring / Recruitment - Follows company/legal recruiting guidelines - Defines position requirements and skills effectively - Builds teams with complementary skills - Promotes diversity in hiring - Strives to build a superior team environment 13. Conflict Management - Able to recognize difficult situations before they become problems - Finds causes and solutions to problems - Maintains control and comfort within team - Handles difficult people well SECTION Job Specific Competencies Use this section to list and rate any additional Competencies not yet addressed in this review. Competency: 15. Job Specific Competencies Use this section to list and rate any additional Competencies not yet addressed in this review. Competency: 16. Job Specific Competencies Use this section to list and rate any additional Competencies not yet addressed in this review. Competency:
5 Significant Achievements During Current Review Period Please evaluate any significant achievements employee has contributed since last review: SECTION 4 Expected Results Identify any particular performance expectations, job duties, or goals employee should strive for during next review period: SECTION 5
6 Overall Performance Rating Instructions: As objectively and accurately as possible, summarize all aspects of this performance appraisal and assign an Overall Performance Rating. SECTION 6 4 Above Expectations: This employee produces results that meet and frequently exceed performance objectives while demonstrating a high level of proficiency in many of the competencies required in his/her job. 3 Meets Expectations: This employee produces results that consistently meet and may occasionally exceed performance objectives while demonstrating proficiency in the competencies required in his/her job. 2 Partially Meets: This employee produces results that do not consistently meet performance objectives and demonstrates only a moderate level of proficiency in the competencies required in his/her job. 1 Does Not Meet: This employee produces results that usually fail to meet performance objectives and demonstrates only a minimal level of proficiency in the competencies required in his/her job. Comments and Signatures Note: The following signatures indicate that the employee and his/her supervisor have mutually discussed all facets of this review, including past and future Expected Results. Supervisor Comments: Employee Comments: SECTION 6 (Attach additional comments if necessary) Supervisor Date Employee Date Human Resources Date
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