Cruise Line with Highest Client Satisfaction (more than 1,100 passengers) Celebrity Cruises Holland America Line

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1 WAVE CATEGORIES & EDITOR S PICKS AIR Best Business/First-Class, Domestic Alaska Airlines American Airlines Delta Air Lines United Airlines Virgin America Best Business/First-Class, International Cathay Pacific Emirates Qatar Airways Singapore Airlines Virgin Atlantic Airways Best Airline, Domestic American Airlines Delta Air Lines Southwest Airlines United Airlines Virgin America Best Airline, International Air New Zealand Cathay Pacific Emirates Singapore Airlines Virgin Atlantic Airways CRUISE Cruise Line with Highest Client Satisfaction (less than 1,100 passengers) Crystal Cruises Oceania Cruises Regent Seven Seas Cruises Seabourn Cruise Line Silversea Cruises Cruise Line with Highest Client Satisfaction (more than 1,100 passengers) Celebrity Cruises Holland America Line

2 Norwegian Cruise Line Princess Cruises Royal Caribbean International Best Cruise Line for a Multigenerational Group (ocean-going) Carnival Cruise Lines Celebrity Cruises Disney Cruise Line Norwegian Cruise Line Royal Caribbean International Cruise Line Providing the Best Travel Agent Support (ocean-going) Carnival Cruise Lines Celebrity Cruises Norwegian Cruise Line Princess Cruises Royal Caribbean International Best New Ship (ocean-going) Anthem of the Seas, Royal Caribbean International Britannia, P&O Cruises Le Lyrial, Ponant Cultural Cruises & Expeditions Norwegian Escape, Norwegian Cruise Line Viking Star, Viking Ocean Cruises Best Onboard Dining (ocean-going/less than 1,100 passengers) Crystal Cruises Regent Seven Seas Cruises Seabourn Cruise Line Silversea Cruises Viking Ocean Cruises Best Onboard Dining (ocean-going/more than 1,100 passengers) Celebrity Cruises Holland America Line Oceania Cruises Princess Cruises Royal Caribbean International Best Refurbished Ship (ocean-going) Celebrity Eclipse, Celebrity Cruises Crystal Esprit, Crystal Cruises Disney Dream, Disney Cruise Line MSC Sinfonia, MSC Cruises Star Breeze, Windstar Cruises Best Overall Cruise Line for River Cruising AmaWaterways Avalon Waterways

3 Uniworld Boutique River Cruise Collection Viking River Cruises River Cruise Line Providing Best Travel Agent Support AmaWaterways Avalon Waterways Scenic Cruises Uniworld Boutique River Cruise Collection Viking River Cruises Best New Ship (River Cruise) Maria Theresa, Uniworld Boutique River Cruise Collection AmaSerena, AmaWaterways Avalon Tranquility II, Avalon Waterways Scenic Jasper, Scenic Cruises Viking Astrild, Viking River Cruises Best Onboard Dining (River Cruise) AmaWaterways American Queen Steamboat Company Uniworld Boutique River Cruise Collection Viking River Cruises Best Suites (River Cruise) AmaSerena, AmaWaterways Avalon Myanmar, Avalon Waterways Inspire, Maria Theresa, Uniworld Boutique River Cruise Collection Viking Longship Lofn, Viking River Cruises Best World Cruise (ocean-going) Crystal Cruises Cunard Line Holland America Line Oceania Cruises Regent Seven Seas Cruises Best Expedition Cruise Line (ocean-going) Hurtigruten International Expeditions Lindblad Expeditions Paul Gauguin Cruises Un-Cruise Adventures RAIL Best North American Rail Vacation Provider Alaska Railroad Amtrak Vacations/Yankee Holidays

4 Rocky Mountaineer Via Rail Canada TOUR OPERATOR Tour Operator Providing the Best Travel Agent Support Classic Vacations Delta Vacations/MLT Vacations Gogo Vacations Best Tour Operator, Escorted Abercrombie & Kent Insight Vacations Trafalgar Best Tour Operator, FIT Avanti Destinations Classic Vacations Funjet Vacations Travel Impressions Best Tour Operator, Australia, New Zealand, South Pacific Down Under Answers Goway Travel Swain Destinations Travel2 Best Tour Operator, Hawaii Apple Vacations Blue Sky Tours Classic Vacations Delta Vacations/ MLT Vacations Best Tour Operator, Mexico Apple Vacations Classic Vacations Delta Vacations/MLT Vacations Travel Impressions

5 Best Tour Operator, USA/Canada Amtrak Vacations/Yankee Holidays Collette Insight Vacations Best Tour Operator, Europe CIE Tours International Insight Vacations Trafalgar Best Tour Operator, Asia Cox & Kings Intrepid Travel Pacific Delight Tours Sita World Tours Trails of Indochina Best Tour Operator, Africa Abercrombie & Kent African Travel, Inc. Great Safaris Micato Safaris Rothschild Safaris Best Tour Operator, Middle East Cox & Kings G Adventures IsramWorld Ya lla Tours USA Best Tour Operator, Central/South America Avanti Destinations Intrepid Travel Latour Best Tour Operator, Caribbean Apple Vacations Funjet Vacations Gogo Vacations Travel Impressions

6 Best Tour Operator for Adventure Austin Adventures Backroads G Adventures Intrepid Travel O.A.R.S. Best Tour Operator for Multigenerational Travel Adventures by Disney Collette Trafalgar CAR RENTAL Car Rental Company Providing Best Travel Agent Support Avis Rent a Car Enterprise Rent-A-Car Hertz Rent-a-Car Car Rental Company Providing the Highest Client Satisfaction Avis Rent a Car Enterprise Rent-A-Car Hertz Rent-a-Car RESORT/HOTEL Best New Resort or Major Renovation, Mexico Casa del Mar Golf Resort & Spa Excellence Riviera Cancun Grand Hyatt Playa del Carmen Resort Hyatt Ziva Los Cabos Secrets Akumal Riviera Maya Best New Resort or Major Renovation, Caribbean Hyatt Regency Aruba Resort Spa and Casino Hyatt Ziva/Zilara Rose Hall Marriott Port-au-Prince Hotel Moon Palace Jamaica Grande Sandals Barbados Best New Resort or Major Renovation, Hawaii Hilton Hawaiian Village Waikiki Beach Resort Hyatt Regency Waikiki Beach Resort and Spa Ilikai Hotel & Luxury Suites The Royal Hawaiian, A Luxury Collection Resort The Westin Kaanapali Ocean Resort Villas

7 Best Hotel Chain, Europe Four Seasons Hotels and Resorts Hilton Worldwide InterContinental Hotels Group Marriott International Starwood Hotels and Resorts Worldwide Best Hotel Chain, Hawaii Aqua-Aston Hospitality Hilton Worldwide Marriott Hawaii Outrigger Hotels & Resorts Starwood Hotels and Resorts Hawaii Best All-Inclusive Hotel Chain, Mexico AMResorts Hyatt Ziva/Hyatt Zilara Melia Hotels International Palace Resorts Riu Hotels & Resorts Best All-Inclusive Hotel Chain, Caribbean AMResorts Club Med Hyatt Ziva/Hyatt Zilara Iberostar Hotels & Resorts Sandals Resorts International Best Luxury Hotel Brand Fairmont Hotels and Resorts Four Seasons Hotels and Resorts Mandarin Oriental Hotel Group The Ritz-Carlton Hotel Company St. Regis Hotels & Resorts Best Hotel Brand, USA Hilton Worldwide Hyatt Hotels Corporation InterContinental Hotels Group Marriott International Starwood Hotels and Resorts Worldwide Hotel/Resort Chain Providing the Best Travel Agent Support Hilton Worldwide Hyatt Hotels Corporation Marriott International Sandals Resorts International Starwood Hotels and Resorts Worldwide

8 Best Boutique Hotel Chain Autograph Collection Hotels Belmond Design Hotels Destination Hotels Kimpton Hotels & Restaurants Best Luxury Hotel in Hawaii Four Seasons Resort Hualalai (Hawaii Island) Halekulani (Oahu) The Kahala Hotel & Resort (Oahu) The Ritz-Carlton, Kapalua (Maui) St. Regis Princeville (Kauai) Hotel Brand With Best Innovative Technology Aloft Hotels Four Seasons Hotels and Resorts Mandarin Oriental Hotel Group Marriott International The Peninsula Hotels Best Hotel Brand for Families Beaches Club Med Disney Dreams Paradisus Resorts DESTINATIONS Destination with the Highest Client Satisfaction, Europe France Great Britain Ireland Italy Spain Destination with the Highest Client Satisfaction, Asia China Hong Kong Japan Singapore Thailand Destination with the Highest Client Satisfaction, Central/South America Argentina Brazil Chile Costa Rica Peru

9 Destination with the Highest Client Satisfaction, South Pacific/Australia/NZ Australia Fiji New Zealand Tahiti Destination with the Highest Client Satisfaction, Canada Banff Montreal Toronto Vancouver Destination with the Highest Client Satisfaction, Mexico Cancun Los Cabos Puerto Vallarta Riviera Maya Riviera Nayarit Destination with the Highest Client Satisfaction, USA Hawaii Las Vegas Los Angeles Miami New York City Favorite Three-Night Destination to Sell Disneyland Resort (Anaheim, Calif.) Las Vegas Los Cabos Greater Palm Springs, Calif. New Orleans Best Destination for Adventure, Europe Czech Republic Germany Iceland Ireland Switzerland TRAVEL INSURANCE Best Travel Insurance Company Allianz Global Assistance CSA Travel Protection Travel Guard Travelex Insurance Services Travel Insured International

10 TOURISM BOARD International Tourism Board Providing the Best Travel Agent Support Tourism Australia German National Tourist Board Jamaica Tourist Board Mexico Tourism Board Switzerland Tourism U.S. Tourism Board Providing the Best Travel Agent Support Visit California Hawaii Visitors & Convention Bureau Visit Florida Las Vegas Convention and Visitors Authority Visit New Orleans Best GDS Amadeus Sabre Travelport WRITE INS Favorite Individual Hotel Sales Representative Favorite Individual Tour Operator Sales Representative Favorite Individual Cruise Sales Representative Favorite Individual River Cruise Sales Representative

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