Parcel Post Compendium Online Société nationale La Poste, Sénégal. SN - Senegal SNA

Transcription

1 Basic Services 1 Maximum weight limit admitted 1.1 Surface parcels (kg) Air (or priority) parcels (kg) 20 2 Maximum size admitted 2.1 Surface parcels m x 2m x 2m (or 3m length & greatest circumference) m x 1.5m x 1.5m (or 3m length & greatest circumference) m x 1.05m x 1.05m (or 2m length & greatest circumference) 2.2 Air parcels m x 2m x 2m (or 3m length & greatest circumference) m x 1.5m x 1.5m (or 3m length & greatest circumference) m x 1.05m x 1.05m (or 2m length & greatest circumference) Supplementary services 3 Cumbersome parcels admitted Parcels service features 5 Electronic exchange of information Use a track and trace system Mandatory tracking events transmitted EMC Departure from outward office of exchange EMD Arrival at inward office of exchange EMH Attempted/Unsuccessful delivery EMI Final delivery Optional tracking events transmitted EMA Posting/collection EMB Arrival at outward office of exchange EME Held by Customs EMF Out of Customs/Departure from inward office of exchange EMG Arrival at delivery office EMJ Arrival at transit office of exchange EMK Departure from transit office of exchange Dispatch messages transmitted PREDES V 2.0 RESDES V 1.1 Pre-advice of international dispatch information - origin post Dispatch receipt information (response to a PREDES) destination post Ready to start transmitting data to partners wishing to receive data Other messages transmitted PRECON RESCON Pre-advice of international consignment origin post Response to a PRECON destination post CARDIT RESDIT Carrier documents international transport origin post Response to a CARDIT destination post 6 Home delivery 6.1 Initial delivery attempt at physical delivery of parcels to addressee 6.2 If initial delivery attempt unsuccessful, card left for addressee 6.3 Addressee has option of paying taxes or duties and taking physical delivery of the item 6.4 There are governmental or legally binding restrictions mean that there are certain limitations in implementing home delivery. 6.5 Nature of this governmental or legally binding restriction. 7 Signature of acceptance 7.1 When a parcel is delivered or handed over a signature of acceptance is obtained captured data from an identity card are registered another form of evidence of receipt is obtained 7.2 Ordinary parcels Signature of the addressee or his agent Signature of a de facto agent 7.3 Insured parcels Signature of the addressee or his agent Signature of a de facto agent Insured parcel service 8 Insured surface parcels admitted 8.1 Maximum insured value for surface parcels (SDR) Insured air parcels admitted 9.1 Maximum insured value for air parcels (SDR) 9.2 Maximum insured value when the provisions of the Parcel Post Regulations are not applied 10 Marking used for insured parcels CP 74 pink label used 10.2 CP 73 label and pink insured label used Cash-on-delivery service for parcel 11.1 Acceptance of Cash-on-delivery (COD) service for parcels outbound COD parcels inbound COD parcels 11.2 Amount charged to the sender for the service (in SDR), in addition to postage charges: Page 1 of 9

2 for ordinary parcels SDR for insured parcels SDR 11.3 Additional amount for the delivery of COD parcels Fixed cost SDR Value range or the value of the parcel (explanation on how the service charge billed to the addressee is calculated): Function: Address: DIRECTEUR DU COURRIER ET DE LA PRODUCTION Tel: 1: (+00221) : (+) Fax: (+00221) Methods of payment accepted upon delivery for the service charge billed to the addressee Cash : Credit card : Cheque : Payment by mobile phone : Other : 11.5 Methods of payment accepted upon delivery for the value of the COD parcel Cash : Money order : Credit card : Cheque : Payment by mobile phone : Other : 11.6 Maximum value accepted for an inbound COD parcel Express delivery service 12 Express parcel delivery service provided SDR Admissible radioactive material and infectious substances 19 Radioactive materials admitted in 19.1 Air Parcels Inbound parcels Outbound parcels 19.2 Insured parcels Inbound parcels Outbound parcels 20 Infected substances admitted in 20.1 Air Parcels Inbound parcels Outbound parcels 20.2 Insured parcels Inbound parcels Outbound parcels Parcels with advice of delivery 13 Admission of advice of delivery for 13.1 ordinary parcels 13.2 insured parcels Supplementary charges - Customs 21 n-dutiable parcels 21.1 Threshold level below which parcels are free of customs duties and other taxes Parcels for delivery free of charges and fees 14 Parcels for delivery free of charges and fees admitted Fragile parcel 15 Fragile parcels admitted Consignment service 16 Consignment service by bilateral agreements provided Integrated logistics service 17 integrated logistics service by bilateral agreements provided Addresses for bilateral agreements 18 Contact details of the person responsible for questions concerning bilateral agreements 22 Dutiable parcels 22.1 Customs clearance fee collected for parcels subject to import customs clearance 23 Customs clearance fee collected for for all items declared at customs 23.1 Amount of fee collected Local currency 1000 USD 2 24 Administration fees collected for parcels subject to export customs clearance Mr GUEYE SERIGNE Page 2 of 9

3 Special charges - Storage 25 Storage charge collected on a parcel when it is kept beyond the prescribed period, or in the event of return to sender/redirection 25.1 Amount of charge per day/per parcel Local currency 100 SDR Period of charge, if not daily Period of retention 32 Period of retention for parcels 32.1 rmal period 2 Month(s) 32.2 Exceptional period 33 Retention for parcels for which notice could not be sent or addressed to poste restante 33.1 rmal period 33.2 Exceptional period Special delivery charges 26 Delivery charges collected at the time of delivery in response to the advice of arrival Parcels automatically retained 34 Office to which a copy of the CP 78 verification note should be sent Special charges Poste restante 27 Poste restante service provided Special provisions - Treatment of parcels wrongly accepted 28 Parcels returned to sender Delivery areas 29 Parcels delivered to 29.1 all addresses 29.2 specific areas only Office name: Function: Address: Dakar MESSAGERIE Mr Guèye Mamadou Receveur Avenue Malick SY Dakar Tel: 1: (+00221) : (+00221) Fax: (+00221) dgeye2002@yahoo.fr Requests for withdrawal from the post or alteration, or correction of address 35 Requests for withdrawal from the post accepted 35.1 Central office (in destination country) to which requests must be sent Collection 30 Collection of parcels at post offices provided for 30.1 all addresses 30.2 specific areas only Office name: Dakar Messagerie Mr GUEYE Mamadou Function: Receveur Address: Avenue Malick SY Tel: 1: (+00221) : (+00221) Fax: (+00221) dgueye2002@yahoo.fr Delivery procedures for parcels for which customs duty and taxes are payable 31 Procedure for parcels for which customs duty is payable 31.1 Pick up of parcel at the customs office 31.2 Addressee s address with collection of customs duties and taxes at the time of delivery 31.3 Delivery to the addressee s address after payment of customs duties and taxes 31.4 Over the counter at the local post office with immediate payment of customs duties and taxes 31.5 Other Special provisions - Force majeure 36 Liability admitted in cases of force majeure 36.1 Liability admitted for insured parcels on board ships or aircraft used by designated operators 36.2 Addressee/sender's reservations admitted at the time of delivery Special provisions - Customs declarations 37 Number of CN 23 customs declarations required for inbound parcels 37.1 Number of CN 23 customs declarations required for parcels in transit 37.2 Languages in which CN 23 customs declarations can be completed 3 3 Page 3 of 9

4 French March 28 Pâques Special provisions - Method of dispatching accompanying documents 38 Documents affixed to the relevant parcels 38.1 Documents attached to the parcels bill Service to customers 39 On-line tracking provided 39.1 Web site address to access information Languages in which track and trace information is available French April 4 Fête Nationale de l'indépendance May 1 Fête du travail May 5 Ascension May 16 Pentecote July 6 Korité July 7 Korité August 15 Assomption September 12 Tabaski October 12 Tamxarit vember 1 Toussaint vember 20 Magal Service to designated operators 40. User of the Internet-based Inquiry System (IBIS) 40.1 Details of office(s) responsible for handling parcel post inquiries Office name: Function: Address: DAKAR MESSAGERIE Mr GUEYE Mamadou Receveur Avenue Malick SY Dakar Tel: 1: (+00221) : (+00221) Fax: (+00221) dgueye2002@yahoo.fr December 13 Gamou December 25 ël National holiday in 2014 Month Day(s) National Holidays - Description January 1 Jour de l'an January 13 Maouloud April 4 Fête de l'indépendance April 21 Pâques May 1 Fête du travail May 29 Ascension Hours of service and days(s) on which the inquiry service is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 08:00-13:30 14:30-17:30 Tuesday 08:00-13:30 14:30-17:30 Wednesday 08:00-13:30 14:30-17:30 Thursday 08:00-13:30 14:30-17:30 Friday 08:00-13:30 14:30-17:30 Saturday - - Sunday - - June 9 Pentecôte July 29 Korité July 30 Korité August 15 Assomption October 5 Tabaski October 6 Tabaski vember 1 Toussaint vember 4 Achoura vember 5 Magal Touba Languages French December 25 ël National Holidays 41.1 National holidays National holiday in 2016 Month Day(s) National Holidays - Description January 1 Jour de l'an Regional Holidays 41.2 Regional holidays Regional holiday in Month Day(s) Regional/Local Holidays Localities and description Page 4 of 9

5 Cancellation of fees 42 Fees cancelled when they concern 42.1 parcels returned to sender 42.2 parcels redirected to a third party 42.3 parcels abandoned by the sender 42.4 parcels lost or destroyed 42.5 parcels rifled or damaged Redirection within the country of destination 43.1 Redirection done without a request from the sender or addressee 43.2 Redirection fee charged 43.3 Amount of redirection fee (SDR) Sunday - - Observations/Comments Delivery standards See the annexes. Barcode 48 Barcode sample used on all outward international postal parcels. Miscellaneous provisions operation of the parcel service 44.1 Postal parcel services operated by the designated postal operator 44.2 Postal parcel services operated by a transport company or companies 44.3 Service provided throughout the country Localities Office(s) of exchange handling parcels 45 Details of office(s) of exchange responsible for handling parcel post Office name: IMPC codel: Function: Address: DAKAR MESSAGERIE Mr GUEYE Mamadou Receveur Avenue Malick SY Dakar Tel: 1: (+00221) : (+00221) Fax: (+00221) SNDKRC dgueye2002@yahoo.fr Hours of service and days(s) on which the OE is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 08:00-13:30 14:30-17:00 Tuesday 08:00-13:30 14:30-17:00 Wednesday 08:00-13:30 14:30-17:00 Thursday 08:00-13:30 14:30-17:00 Friday 08:00-13:30 14:30-17:00 Saturday - - Page 5 of 9

6 - Annexes Parcel delivery standards - Air parcel OE Name DAKAR MESSAGERIE IMPC Code SNDKRC Tel (+221) Fax (+221) Hours of operation lun-ven: 08:00-13:30 et 14:30-17:00 From the airport of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Monday 00:00-12:00 Wednesday Thursday Friday Monday 12:01-23:59 Thursday Friday Monday+1 Tuesday 00:00-12:00 Thursday Friday Monday Tuesday 12:01-23:59 Friday Monday Tuesday+1 Wednesday 00:00-12:00 Friday Monday Tuesday Wednesday 12:01-23:59 Monday Tuesday Wednesday+1 Thursday 00:00-12:00 Monday Tuesday Wednesday Thursday 12:01-23:59 Tuesday Wednesday Thursday+1 Friday 00:00-12:00 Tuesday Wednesday Thursday Friday 12:01-23:59 Wednesday Thursday Friday+1 Saturday 00:00-23:59 Thursday Friday Friday Sunday 00:00-23:59 Thursday Friday Friday Definition of zones Zone 1: Dakar Ville Zone 2: Dakar Suburbs: Thiaroye, Pikine, Guidiawaye. Zone 3: Remainder of the country Arrival at office of exchange: Customs clearance times: Page 6 of 9

7 - Annexes Items subject to customs duty: Items not subject to customs duty: 10min to 24 heures 5-10 minutes Page 7 of 9

8 - Annexes Parcel delivery standards - Surface parcel OE Name DAKAR MESSAGERIE IMPC Code SNDKRC Tel (+221) Fax (+221) Hours of operation lun-ven: 08:00-13:30 et 14:30-17:00 From the airport/port/office of exchange of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Monday 00:00-12:00 Wednesday Thursday Friday Monday 12:01-23:59 Thursday Friday Monday+1 Tuesday 00:00-12:00 Thursday Friday Monday Tuesday 12:01-23:59 Friday Monday Tuesday+1 Wednesday 00:00-12:00 Friday Monday Tuesday Wednesday 12:01-23:59 Monday Tuesday Wednesday+1 Thursday 00:00-12:00 Monday Tuesday Wednesday Thursday 12:01-23:59 Tuesday Wednesday Thursday+1 Friday 00:00-12:00 Tuesday Wednesday Thursday Friday 12:01-23:59 Wednesday Thursday Friday+1 Saturday 00:00-23:59 Wednesday Thursday Friday Sunday 00:00-23:59 Wednesday Thursday Friday Definition of zones Zone 1: Dakar Ville Zone 2: Zone 3: Dakar Suburbs: Thiaroye, Pikine, Guidiawaye Remainder of the country Arrival at office of exchange: Customs clearance times: Page 8 of 9

9 - Annexes Items subject to customs duty: Items not subject to customs duty: 10min à 24 heures 5-10 minutes Last validation date: Page 9 of 9