Parcel Post Compendium Online Bangladesh Post Office. BD - Bangladesh BDA

Transcription

1 Basic Services 1 Maximum weight limit admitted 1.1 Surface parcels (kg) Air (or priority) parcels (kg) 20 2 Maximum size admitted 2.1 Surface parcels m x 2m x 2m (or 3m length & greatest circumference) m x 1.5m x 1.5m (or 3m length & greatest circumference) m x 1.05m x 1.05m (or 2m length & greatest circumference) 2.2 Air parcels m x 2m x 2m (or 3m length & greatest circumference) m x 1.5m x 1.5m (or 3m length & greatest circumference) m x 1.05m x 1.05m (or 2m length & greatest circumference) Supplementary services 3 Cumbersome parcels admitted Parcels service features 5 Electronic exchange of information Use a track and trace system Mandatory tracking events transmitted EMC Departure from outward office of exchange EMD Arrival at inward office of exchange EMH Attempted/Unsuccessful delivery EMI Final delivery Optional tracking events transmitted EMA Posting/collection EMB Arrival at outward office of exchange EME Held by Customs EMF Out of Customs/Departure from inward office of exchange EMG Arrival at delivery office EMJ Arrival at transit office of exchange EMK Departure from transit office of exchange Dispatch messages transmitted PREDES V 2.0 RESDES V 1.1 Pre-advice of international dispatch information - origin post Dispatch receipt information (response to a PREDES) destination post Ready to start transmitting data to partners wishing to receive data Other messages transmitted PRECON RESCON Pre-advice of international consignment origin post Response to a PRECON destination post CARDIT RESDIT Carrier documents international transport origin post Response to a CARDIT destination post 6 Home delivery 6.1 Initial delivery attempt at physical delivery of parcels to addressee 6.2 If initial delivery attempt unsuccessful, card left for addressee 6.3 Addressee has option of paying taxes or duties and taking physical delivery of the item 6.4 There are governmental or legally binding restrictions mean that there are certain limitations in implementing home delivery. 6.5 Nature of this governmental or legally binding restriction. 7 Signature of acceptance 7.1 When a parcel is delivered or handed over a signature of acceptance is obtained captured data from an identity card are registered another form of evidence of receipt is obtained 7.2 Ordinary parcels Signature of the addressee or his agent Signature of a de facto agent 7.3 Insured parcels Signature of the addressee or his agent Signature of a de facto agent Insured parcel service 8 Insured surface parcels admitted 9 Insured air parcels admitted 9.1 Maximum insured value for air parcels (SDR) 9.2 Maximum insured value when the provisions of the Parcel Post Regulations are not applied 10 Marking used for insured parcels CP 74 pink label used 10.2 CP 73 label and pink insured label used Cash-on-delivery service for parcel 11.1 Acceptance of Cash-on-delivery (COD) service for parcels outbound COD parcels inbound COD parcels Express delivery service 12 Express parcel delivery service provided Page 1 of 9

2 Parcels with advice of delivery 13 Admission of advice of delivery for 13.1 ordinary parcels 13.2 insured parcels Parcels for delivery free of charges and fees 14 Parcels for delivery free of charges and fees admitted Supplementary charges - Customs 21 n-dutiable parcels Inbound parcels Outbound parcels 21.1 Threshold level below which parcels are free of customs duties and other taxes Fragile parcel 15 Fragile parcels admitted Consignment service 16 Consignment service by bilateral agreements provided Integrated logistics service 17 integrated logistics service by bilateral agreements provided Addresses for bilateral agreements 18 Contact details of the person responsible for questions concerning bilateral agreements 22 Dutiable parcels 22.1 Customs clearance fee collected for parcels subject to import customs clearance 22.2 Amount of fee collected Local currency USD 23 Customs clearance fee collected for for all items declared at customs 23.1 Amount of fee collected Local currency USD 100 Taka Address: Mr Md. Jamal Pasha DIRECTOR DIRECTOR INTERNATIONAL POSTAL SERVICE POST OFFICE POSTAL DIRECTORATE DAK BHABAN, DHAKA : (+8802) : (+) Fax: (+8802) dir_ips@bangladeshpost.gov.bd Admissible radioactive material and infectious substances 19 Radioactive materials admitted in 19.1 Air Parcels 19.2 Insured parcels Inbound parcels Outbound parcels Inbound parcels Outbound parcels 20 Infected substances admitted in 20.1 Air Parcels 20.2 Insured parcels Inbound parcels Outbound parcels 24 Administration fees collected for parcels subject to export customs clearance Special charges - Storage 25 Storage charge collected on a parcel when it is kept beyond the prescribed period, or in the event of return to sender/redirection 25.1 Amount of charge per day/per parcel Local currency 8 Taka SDR Period of charge, if not daily Special delivery charges 26 Delivery charges collected at the time of delivery in response to the advice of arrival Special charges Poste restante 27 Poste restante service provided Special provisions - Treatment of parcels wrongly accepted 28 Parcels returned to sender Page 2 of 9

3 Delivery areas 29 Parcels delivered to 29.1 all addresses 29.2 specific areas only FOREIGN POST Mr MD. MONIR HOSSAIN Deputy Postmaster General Address: Foreign Post Dhaka : (+8802) : (+) Fax: (+8802) dpmgforg@bttb.net.bd Collection 30 Collection of parcels at post offices provided for 30.1 all addresses 30.2 specific areas only Requests for withdrawal from the post or alteration, or correction of address 35 Requests for withdrawal from the post accepted 35.1 Central office (in destination country) to which requests must be sent Delivery procedures for parcels for which customs duty and taxes are payable 31 Procedure for parcels for which customs duty is payable 31.1 Pick up of parcel at the customs office 31.2 Addressee s address with collection of customs duties and taxes at the time of delivery 31.3 Delivery to the addressee s address after payment of customs duties and taxes 31.4 Over the counter at the local post office with immediate payment of customs duties and taxes 31.5 Other Period of retention 32 Period of retention for parcels 32.1 rmal period 14 Day(s) 32.2 Exceptional period 30 Day(s) 33 Retention for parcels for which notice could not be sent or addressed to poste restante 33.1 rmal period 14 Day(s) 33.2 Exceptional period 30 Day(s) FOREIGN POST Mr MD. MONIR HOSSAIN Deputy Postmaster General Address: Foreign Post Dhaka : (+8802) : (+) Fax: (+8802) dpmgforg@bttb.net.bd Special provisions - Force majeure 36 Liability admitted in cases of force majeure 36.1 Liability admitted for insured parcels on board ships or aircraft used by designated operators 36.2 Addressee/sender's reservations admitted at the time of delivery Special provisions - Customs declarations 37 Number of CN 23 customs declarations required for inbound parcels 37.1 Number of CN 23 customs declarations required for parcels in transit 37.2 Languages in which CN 23 customs declarations can be completed English 1 2 Parcels automatically retained 34 Office to which a copy of the CP 78 verification note should be sent Special provisions - Method of dispatching accompanying documents 38 Documents affixed to the relevant parcels 38.1 Documents attached to the parcels bill Service to customers 39 On-line tracking provided 39.1 Web site address to access information Page 3 of 9

4 FOREIGN POST - Dhaka Mr Jasmin Akter Deputy Postmaster General Address: Foreign Post Dhaka : (+8802) : (+8802) Fax: (+8802) foreignpost_dhaka@bangladeshpost.gov.bd Hours of service and days(s) on which the inquiry service is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 09:00-17:00 - Tuesday 09:00-17:00 - Wednesday 09:00-17:00 - Thursday 09:00-17:00 - Friday - - Saturday - - Sunday 09:00-17:00 - Languages English FOREIGN POST - Chittagong Mr Nipol Tapas Barua Asstt. Postmaster General Address: Foreign Post Chittagong 1: (+88031) : (+) Fax: (+88031) foreignpost_chittagong@bangladeshpost.gov.bd Hours of service and days(s) on which the inquiry service is operating Opening Hours (Local) Languages in which track and trace information is available English Service to designated operators 40. User of the Internet-based Inquiry System (IBIS) 40.1 Details of office(s) responsible for handling parcel post inquiries Day Opening hours 1 Opening hours 2 Monday 09:00-17:00 - Tuesday 09:00-17:00 - Wednesday 09:00-17:00 - Thursday 09:00-17:00 - Friday - - Saturday - - Sunday 09:00-17:00 - Languages English National Holidays 41.1 National holidays National holiday in 2015 Month Day(s) National Holidays - Description January 1 New Year's Day January 3 Milad un Nabi (Birth of the Prophet Muhammad) January 4 Milad un Nabi (Birth of the Prophet Muhammad) January 5 Milad un Nabi (Birth of the Prophet Muhammad) February 21 International Mother Language Day March 17 Sheikh Mujibur Rahman's Birth Anniversary March 26 Independence Day April 14 Pahela Baishakh (Bangla New Year) May 1 Labour Day May 16 Shab-e-Miraj (Night of Ascension) June 4 Buddha Purnima July 13 Shab e-qadr (Night of Power) July 18 Eid al-fitr (End of Ramadan) September 23 Eid al-adha (Feast of Sacrifice) October 13 Al-Hijra (Islamic New Year) October 22 Durga Puja (Vijaya Dashami) vember 7 National Revolution and Solidarity Day December 16 Victory Day December 24 Christmas Day National holiday in 2016 Month Day(s) National Holidays - Description February 21 National Holidays March 17 National Holidays March 26 National Holidays April 14 National Holidays May 1 National Holidays Page 4 of 9

5 May 21 National Holidays May 23 National Holidays July 1 National Holidays July 3 National Holidays 44.2 Postal parcel services operated by a transport company or companies 44.3 Service provided throughout the country Localities July 5 National Holidays July 6 National Holidays July 7 National Holidays August 15 National Holidays August 25 National Holidays September 11 National Holidays September 12 National Holidays September 13 National Holidays October 11 National Holidays October 12 National Holidays December 12 National Holidays December 16 National Holidays December 25 National Holidays Regional Holidays 41.2 Regional holidays Regional holiday in Month Day(s) Regional/Local Holidays Localities and description Cancellation of fees 42 Fees cancelled when they concern 42.1 parcels returned to sender 42.2 parcels redirected to a third party 42.3 parcels abandoned by the sender 42.4 parcels lost or destroyed 42.5 parcels rifled or damaged Office(s) of exchange handling parcels 45 Details of office(s) of exchange responsible for handling parcel post IMPC codel: DHAKA FOREIGN POST OFFICE Ms Jasmin Akter Deputy Postmaster General Address: Foreigh Post Dhaka : (+8802) : (+8802) Fax: (+8802) BDDACB foreignpost_dhaka@bangladeshpost.gov.bd Hours of service and days(s) on which the OE is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 09:00-17:00 - Tuesday 09:00-17:00 - Wednesday 09:00-17:00 - Thursday 09:00-17:00 - Friday - - Saturday - - Sunday 09:00-17:00 - Observations/Comments Delivery standards See the annexes. Redirection within the country of destination 43.1 Redirection done without a request from the sender or addressee 43.2 Redirection fee charged 43.3 Amount of redirection fee (SDR) 0 Barcode 48 Barcode sample used on all outward international postal parcels. Miscellaneous provisions operation of the parcel service 44.1 Postal parcel services operated by the designated postal operator Page 5 of 9

6 - Annexes Parcel delivery standards - Air parcel OE Name FOREIGN POST OFFICE, DHAKA IMPC Code BDDACB Tel (+8802) / Fax (+8802) Hours of operation Sat - Thu : 09:00-17:00 From the airport of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Mon 00:00-15:00 Tue Wed Thu Sun Mon 15:01-23:59 Wed Thu Sun Mon Tue 00:00-15:00 Wed Thu Sun Mon Tue 15:01-23:59 Thu Sun Mon Tue Wed 00:00-15:00 Thu Sun Mon Tue Wed 15:01-15:00 Sun Mon Tue Wed Thu 00:00-15:00 Sun Mon Tue Wed Thu 15:01-23:59 Mon Tue Wed Thu Fri 00:00-23:59 Mon Tue Wed Thu Sat 00:00-23:59 Mon Tue Wed Thu Sun 00:00-15:00 Mon Tue Wed Thu Sun 15:01-23:59 Tue Wed Thu Sun Definition of zones Zone 1: Zone 2: Zone 3: Zone 4: Dhaka Metropolitan Area Divisional (District level where second day delivery possible) District upazella and other locations where more than 3 days required for delivery Page 6 of 9

7 - Annexes Rest of the Country Zone 5: Zone 6: Arrival at office of exchange: 08:00 Customs clearance times: Items subject to customs duty: Items not subject to customs duty: 24 hours 2 hours Page 7 of 9

8 - Annexes Parcel delivery standards - Surface parcel OE Name FOREIGN POST OFFICE, Chittagong IMPC Code BDDACB Tel (+88031) Fax (+88031) Hours of operation Sat - Thu : 09:00-17:00 From the airport/port/office of exchange of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Mon 00:00-15:00 Tue Wed Thu Sun Mon 15:01-23:59 Wed Thu Sun Mon Tue 00:00-15:00 Wed Thu Sun Mon Tue 15:01-23:59 Thu Sun Mon Tue Wed 00:00-15:00 Thu Sun Mon Tue Wed 15:01-23:59 Sun Mon Tue Wed Thu 00:00-15:00 Sun Mon Tue Wed Thu 15:01-23:59 Mon Tue Wed Thu Fri 00:00-23:59 Mon Tue Wed Thu Sat 00:00-23:59 Mon Tue Wed Thu Sun 00:00-15:00 Mon Tue Wed Thu Sun 15:01-23:59 Tue Wed Thu Sun Definition of zones Zone 1: Zone 2: Zone 3: Zone 4: Dhaka Metropolitan Area Divisional (District level where second day delivery possible) District upazella and other locations where more than 3 days required for delivery Page 8 of 9

9 - Annexes Rest of the Country Zone 5: Zone 6: Arrival at office of exchange: 08:00 Customs clearance times: Items subject to customs duty: Items not subject to customs duty: 24 hours 2 hours Last validation date: Page 9 of 9