1 SafeDispatch Mobile SafeMobile, Inc E. Algonquin Road, Rolling Meadows, IL Tel: (847) Fax: (847) Website:
2 Communication That Works For You, Anywhere! SAFEDISPATCH MOBILE CONNECTS YOU TO YOUR BUSINESS WITH THE FIRST MOBILE APPLICATION FOR ANDROID DEVICES SafeDispatch Mobile Software takes our popular Client- Server based application to the next level by placing your radio feet into the palm of your hands via any Android powered (WiFI enabled) handheld device. SAFEDISPATCH MOBILE SOLUTIONS PERFECT FOR ANY MARKET Police Departments Service and Installation (Electrical, Plumbing, etc) Delivery Services Fire Departments HazMat Trucking Services Bus Systems Airport Security Systems Student Transportation and Tracking Systems Taxi Cabs and Limousine Systems A World of Wireless Applications! Our popular SafeDispatch Mobile solution provides customers with the ability to effectively manage and monitor their organization's fleet and assets via remote access over IP networks, creating a mobile dispatch center for MOTOTRBO two-way digital (DMR) or TETRA radio systems. SafeDispatch Mobile is used in conjunction with SafeDispatch desktop software for a multitude of voice and data capabilities, now accessible through any Android-based field units. You can reach your radios and oversee your fleet from your phone or tablet, anywhere! Our applications easily integrate with Microsoft MapPoint, MapInfo, Google and any raster or vectorial tab format maps. We work with our customers to provide the maps that best fit their needs to help them monitor their assets effectively. SafeDispatch is locally installed on your computer, therefore no costs are associated with online applications. There are no monthly recurring fees, saving you thousands annually. The modular features make our applications the perfect tracking tool for any business, in any market. Our first mobile command and control application can help improve efficiency, field coordination and response times during mission critical situations. Download our SafeDispatch Mobile application from the Android App Store and try it for yourself today!
3 Flexible Solutions for Your Business Needs SAFEDISPATCH PROVIDES A COMPLETE MOBILE SOLUTION MODERNIZE YOUR DISPATCHING WITH THE RIGHT TOOLS Various data can be exchanged between Android mobile phones & tablets running the SafeDispatch Mobile Software with radios in the field. MODULAR SUITES PICK WHAT YOU NEED OR DEPLOY THEM ALL GPS LOCATION SUITE VOICE DISPATCH SUITE GEO-FENCING TEXT MESSAGING SUITE ALARMS FEATURES SafeDispatch Mobile is must be used with SafeDispatch desktop software for access to critical fleet information and communications. Worldwide GPS Mapping with Google Maps Real-time Location Information Integration of Various Customized Location-Based Services Monitoring & controlling Functions for Field Supervisors Alarm Management Remote Real-Time Access to Historical Data Voice Dispatch Suite: Enhanced Voice Over IP direct communication with recording. Text Messaging Suite: Two-way text communication between radios and dispatcher with a familiar user-interface and chat-messaging text-screen. GPS Suite: Real-time location information for personnel and vehicle tracking from ANYWHERE in the world, even when you are outside of radio coverage area, Alarms Feature: See each time that one of our fleet members presses the preprogrammed emergency button on their radio. System Compatibility
4 SafeDispatch v4.0 Application Overview and Technical Details AN AWARD WINNING SOLUTION AT YOUR FINGERTIPS The system is composed of three main applications, two auxiliary apps and a postgres database: Main Applications: Application Server Mobile The central mobile app that connects the database to your mobile device. SafeDispatch Mobile application, installed on an Android mobile phone/tablet. Full SafeDispatch System with an IP static for the PC where the Application server will be installed.
5 Main Application Details Before you begin installation of SafeDispatch Mobile, your SafeDispatch System should be properly configured. 1. Application Server This app is the central app that connects all others to the database and each other. In order for SafeDispatch v4.0 and SD Mobile to work properly, the Application Server Program MUST run simultaneously. The Application may be minimized in your toolbar once launched. App server must be installed on the same PC where the database is installed. Figure 1 Application server with dongle connected Figure 2 Application server with no dongle connected 2. Gateway This app connects the system with MOTOTRBO radios. SafeDispatch can have more than one Gateway app installed on different PC s. All the communication between the Gateways and the Application server is done through UDP multicast protocol. So if more than one PC is used in the SafeDispatch then all the PC s must be connected in a LAN with multicast enabled. Figure 3 MOTOTRBO Gateway NOTE: The MOTOTRBO Gateway Application MUST be running in order to receive any data from the subscriber radios. The Application may be minimized in your toolbar once launched.
6 Main Application Details Application Server Mobile Prior to launching the SafeDispatch Mobile App, you will need to install the Application Server Mobile on a remote PC; this program will come as an add-on to your SafeDispatch Application already installed on your PC. 3. SafeDispatch Mobile Below are quick steps to install the SafeDispatch Mobile App: 1. Copy the APK file to your Android based tablet s memory card and insert the card into your phone. 2. Click and install your APK files. Figure 4 IP& Port Settings
7 Main Application Details 3. You need to insert the IP and the port where the Application Server Mobile is installed. 4. Click OK. If you have inserted a wrong IP or you have no wireless connection, you will be prompted with the following error: Figure 5 TCP connection down SafeDispatch v4.0 dispatchers interact with the Application Server as well as the Gateways through UDP multicast. All the PC s in the system must be capable of using UDP multicast. An example of a basic SafeDispatch consists of 1 Application server, 1 Gateway (connected to 2 MOTOTRBO radios ->1 is used as a base station and one is used as a subscriber), with 1 dispatcher.
8 Main Application Details Figure 6 Communication diagram in a LAN Figure 7 Communication diagram in a LAN
9 Main Application Details Figure 8 Communication diagram via multicast VPN An example of data (GPS) transfer through the SafeDispatch System: 1. Subscriber radio acquires fixed GPS position and send it, through air waves, to the base station radio. Base station radio is the one attached to the PC. 2. Base station radio sends this message to the PC through the USB cable. 3. The Gateway App processes this message and sends it to the application server and all Dispatchers through the UDP multicast. 4a. Application server adds this message to the database for future history reports. 4b. Dispatcher applications show the location of the subscriber on the map.
10 Main How SafeDispatch Application Details Works Notes SafeDispatch System: The maximum number of MOTOTRBO base stations in a system is 16. Minimum System Requirements: Processor at 2000 MHz 2GB RAM Memory 2GB free Hard Disk Space Windows XP SP3 / Vista / 7 (only x86) 3 USB ports (one MOTOTRBO station, one for dongle and one for the headset) 2 sound cards (we recommend one internal sound card for MOTOTRBO station and one headset connected via USB) Notes SafeDispatch Mobile : Minimum Requirements: - Android OS 2.1 or above; - WiFi Internet connection, for loading maps and connecting to App Server Mobile - PC where SafeDispatch System is installed must have a static IP. - Google Maps API
11 Features of SafeDispatch Mobile Live Tracking Live GPS data of your entire fleet from ANYWHERE (even when you are out of radio coverage area) in the world. Figure 7 Live Tab
12 Features of SafeDispatch Mobile See Detail of the Radio Status at Any Given Time: Status: GPS Status- On/ Off (In/Out of range) Radio - Enabled (On) / Disabled (Off) Poll Figure 10 Vehicle Options
13 v Features of SafeDispatch Mobile Historical Playback and Alarms View Historical Playback for any individual unit in your fleet by simply selecting a start and stop date and time. Figure 8 History Tab Clicking a position will display a tape indicating the movement speed, time and address, all corresponding to that tracking history point. Figure 12 History Info
14 Features of SafeDispatch Mobile Alarms Feature See each time that one of your fleet members presses the pre-programmed emergency button on their radio. The Alarms Tab provides a list of alarms sent for units listed in the Unit Control menu. Alarms signal after: Geo-fencing / Landmarks Policy (when a subscriber leaves a region or a particular location, the system sends a message and generates an alarm signal for the dispatcher), Speed Policy (when and where a defined speed limit has been exceeded), Emergency Situations that have arisen/ Lone Worker Policy (the dispatcher can set a time interval in which a communication with the radio station user is expected in MOTOTRBO Customer Programming Software - CPS ). Figure13 Alarms Figure 12 History Info
15 Features of SafeDispatch Mobile *In the Administrative Module, Telemetry Tab, you can set up the way SafeDispatch Mobile Notifications are set to you of new alarms on the screen, in a separate window, with sound. Figure 9 Alarms Settings Text Messaging/ Text Messages can be sent between multiple Android cell phones or tablets running the SafeDispatch Mobile software and the radios in the field, through the Text Messaging tab. Make sure you have MotoTRBO Gateway and Application Server opened. Launch the MOTOTRBO Gateway Application Program by double clicking the icon found on your desktop. [Fig. 14]. [Fig. 15] shows the user interface of the MOTOTRBO Gateway Application. To activate the VoIP service, click the ON button next to the IP address of the control station(s). This does not need to be on to transmit data, only voice. Figure 10 MOTOTRBO Gateway Icon Figure 11 MOTOTRBO Gateway
16 Features of SafeDispatch Mobile * Please review "Gateway Setup" section SafeDispatch V.4 User Guide. Select the vehicle from the drop down list: Figure 17 Select Vehicle Write your message into the available edit field.
17 Features of SafeDispatch Mobile Click Send button. Figure 18 Send Message You'll receive a sending confirmation. You will also be notified if the other user has not yet received your message. Figure 12 Not ACK Radio - VoIP Using VoIP Dispatching, you can communicate to any and all units in your fleet via an easy-to-use Voice Dispatch Interface. In order to configure the units to send and receive Voice Communication, please follow the steps below:
18 Features of SafeDispatch Mobile In MOTOTRBO Customer Programming Software (CPS), configure the user/control radio station; Figure 20 CPS Configure Radio User Open Administrative Module and setup the Gateway. Figure 21 Control Station Configuration Figure 22 MOTOTRBO GW Setup
19 Features of SafeDispatch Mobile Open MOTOTRBO Gateway; turn on the Control Station. Figure 23 CPS Control Station ON Channel Selection Zone Selection Figure 13 Select Channel and Zone
20 Features of SafeDispatch Mobile Select Radio Gateway Figure 25 Select Radio Gateway A. Initiate a Call Select the Call Type C Click PTT Button: Select User Radio ID*
21 Features of SafeDispatch Mobile Figure 26 CPS Radio Tab Status ON * See How to Add/Edit User SafeDispatch User Guide Figure 27 Administrative Module Units Figure 28 User Form
22 Features of SafeDispatch Mobile B. Receive a Call Select the PTT button to talk. To clear the channel, or disconnect, click the Dkey button. Figure 29 CPS Receive a Call C. Recording Calls Call recordings are collected and stored in the Recordings section of SafeDispatch Mobile and can be replayed and listened to at any time. Figure 14 Recording calls
23 Figure 1 Application server with no dongle connected... Error! Bookmark not defined. Figure 2 Application server with dongle connected... Error! Bookmark not defined. Figure 3 MOTOTRBO Gateway... Error! Bookmark not defined. Figure 4 IP& Port Settings... 2 Figure 5 TCP connection down... 2 Figure 6 Communication diagram in a LAN... 2 Figure 7 Communication diagram in a LAN... Error! Bookmark not defined. Figure 8 Communication diagram via multicast VPN... Error! Bookmark not defined. Figure 9 Live Tab... 2 Figure 10 Vehicle Options... Error! Bookmark not defined. Figure 11 History Tab... 2 Figure 12 HIstory info... Error! Bookmark not defined. Figure 13 Alarms... Error! Bookmark not defined. Figure 14 Alarms Settings... 2 Figure 15 MotoTRBO Gateway icon... 2 Figure 16 MotoTRBO Gateway... 2 Figure 17 Select vehicle... Error! Bookmark not defined. Figure 19 Not ACK... 2 Figure 18 Send message... Error! Bookmark not defined. Figure 20 CPS-Configure Radio User... Error! Bookmark not defined. Figure 21 MotoTRBO GW Setup... Error! Bookmark not defined. Figure 22 Control Station Configuration... Error! Bookmark not defined. Figure 23 Control Station ON... Error! Bookmark not defined. Figure 24 Select Channel... 2 Figure 25 Select Radio Gateway... Error! Bookmark not defined. Figure 26 Radio Tab Status ON... Error! Bookmark not defined. Figure 27 Administrative Module-Units... Error! Bookmark not defined. Figure 28 User Form... Error! Bookmark not defined. Figure 29 Receive a call... Error! Bookmark not defined. Figure 30 Recording calls... 2
24 Fleet Tracking Systems save companies over $5, USD, per employee, per year! Customize a solution that is perfect for your business needs and start saving money today! EFFICIENT FLEET MANAGEMENT With SafeDispach, you will see a significant reduction in employee overtime costs, driver downtime and reduced maintenance costs, directly affecting your bottom line! Plus, improved route efficiency and fleet metrics allow for expanding your customer base! PRODUCTIVITY STRATEGIES Fleet Tracking Systems can be used for safety and fraud detection, for route productivity, to improve communications, service, delivery times, and to reduce mileage. STREAMLINE, INTEGRATE AND INCREASE PRODUCTIVITY The pressure to save money year-over-year is persistent at all companies. Business owners world-wide currently face the following top five challenges for their Commercial Fleets and Personnel: 1. Overall Costs Reduction Initiatives 2. Fuel Price Instability Maximizing Fuel Consumption against rising operating costs 3. Driver Safety Reducing Preventable Accident Rates 4. Implementing Green Fleet Environmentally Friendly, Energy Efficient Initiatives 5. Increasing Driver and Fleet Department Productivity SAVE TIME AND MONEY SafeDispatch Mobile applications have been designed with one primary goal; to save business owners time and money! TOP FIVE BENEFITS Increase Profits and Performance Immediate and Reoccurring Cost Savings Improved Customer Service Reduction of Operating Costs Efficient Routing and Dispatching Support ON THE WEB Monitor your fleet from any computer in the world with SafeNet, SafeMobile s Web-Based Application!
25 IMAGINE YOUR BUSINESS, EVERYWHERE ALSO FROM SAFEMOBILE SafeMobile solutions stand apart from any other technologies available on the market today, in that we offer our customers an exceptional level of flexibility to address their specialized monitoring and tracking requirements through innovative mobile data solutions. SAFENET Web-Based Solution: SafeNet is SafeMobile's web-based software application that provides fleet managers with the ability to effectively manage and monitor their organization's mobile assets via any Internet connected computer anywhere in the world, using a standard browser. Features: Send Push-to-Talk private, group or all calls to your radios. View real-time location of GPS capable radios. Text-message and s within a familiar message format. Collect data such as Landmarks, Alarms, Speed & Heading information online. Remote and real-time access to data and historical reports. RADIOPAD/POD The innovative RadioPad & radiopod solutions are the world s first Android-based WiFi Applications for digital radios. With the RadioPad & RadioPod, you are also now able to control via a secure wireless link, your handheld, mobile and base station radios. RadioPad & Radiopod solutions provide a new, unique two-way radio experience by using any Android-based tablet (Pad) or phone (Pod) to wirelessly control your radios for voice and text transmissions. The solution features a customized user-friendly graphic interface and control head, with multilingual capabilities. 2 SafeMobile, Inc E. Algonquin Road, Rolling Meadows, IL Tel: (847) Fax: (847) Website:
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