This software will update your Samsung Galaxy S II to Android software version GB28.

Transcription

1 Samsung Galaxy S II Android Jelly Bean Update Instructions This software update provided by Samsung will update your Samsung Galaxy S II from Android Gingerbread to Android Jelly Bean. This software will update your Samsung Galaxy S II to Android software version GB28. This Update is only valid for the ntelos Wireless Samsung Galaxy S II; it is incompatible with all other models. Please follow the instructions below to download and install the Update Tool using your Windows PC. Requirements for Using the Update Tool Computer Desktop/Laptop computer running either Microsoft Windows 7, Vista, or XP o Currently, there is no support for Apple computers All firewall & anti-virus programs should be disabled Administrative privileges required to download & install software including drivers An available USB port on the PC that supports 2.0 USB Phone Fully charged battery Other USB data cable (included in Retail Box) Note: this is the same cable used to charge your device. Samsung USB driver for Android mobile devices. Available USB Port. o Direct connection of the USB cable to the computer s USB port is strongly advised. The use of a USB hub or docking station is NOT recommended. Your PC must be connected to a live internet connection to download the Simple Update Tool o The Simple Update Tool is approximately 500MB in size. Back-up Your Data Before proceeding with the update process, Back-up/Sync your data to maintain: Calendar Events Contacts Accounts Messages Important: Synch your Gmail, Corporate Microsoft Exchange, and/or POP3 accounts. Please ensure that all critical information has been Backed Up before applying this update. By syncing your Google Gmail information and Exchange Mail accounts, you are backing up your information. Store your pictures, music, video and any other files to your microsd Memory Card. Remove your microsd memory card before you start the update process; this ensures safeguarding this information.

2 Samsung Galaxy S II Android Jelly Bean Update Instructions page 2 Backup Recommendations Google Gmail o From the Home screen, select Menu à Settings à Accounts à Google. o Select your Google account and checkmark the boxes of the content you wish to back-up. o Select Sync now. Microsoft Exchange Mail o From the Home screen, select Menu à Settings à Accounts à Microsoft Exchange. o Select your Exchange Mail account and checkmark the boxes of the content you wish to back-up. o Select Sync now. Save Contacts to SD Card o Go to your contact lists Contacts à Menu à Import/Export. o Select Export to SD card. o Confirm export completion on the notification bar. After the upgrade, you can log back into your Google Gmail and Exchange Mail accounts to retrieve your information. IMPORTANT: you will need your user name and password. Write them down so you do not forget: Google Gmail Username Password Did you forget your password? For assistance with recovering your Gmail password go to Corporate Exchange Account Username Password For assistance with your corporate Exchange account, contact your IT support desk. Google Play You can manage your library of applications from the Google Play website. Go to https://play.google.com and login with your Google Gmail information. Select My ANDROID APPS to view your list of applications. Browse for new applications to install for FREE or buy.

3 Samsung Galaxy S II Android Jelly Bean Update Instructions page 3 Step 1: Download the Simple Update Tool and Samsung USB Driver 1. To download the tools, go to under Tools. a) Samsung Galaxy S II Simple Update Tool o The Simple Update Tool is approximately 500MB in size. Use a stable internet connection to download. b) Samsung USB Driver for Android Mobile Phones 2. Save the files to a specified location. We recommend Desktop for easy access. Step 2: Installing the Samsung USB driver Double click the USB driver file. And follow the screen prompts

4 Samsung Galaxy S II Android Jelly Bean Update Instructions page 4 Step 3: Installing Simple Upgrade Tool Important: We highly recommend that you uninstall any previous versions of the Samsung Simple Upgrade tool before you begin the installation. Double click the Simple Upgrade file Notice the new icon that has been installed on your Desktop.

5 Samsung Galaxy S II Android Jelly Bean Update Instructions page 5 Step 4: Device Updating 1. Click on the Update Tool icon on your Desktop. 2. After reading the End User License Agreement, check the button I accept the terms in the license agreement. and then select Next. 3. A warning will prompt you to synchronize the data on your mobile device and to charge your battery fully before proceeding with the update. Refer to Back-up Your Data on page 1 for instructions on backing-up/synching your data. Select Next after these steps have been performed.

6 Samsung Galaxy S II Android Jelly Bean Update Instructions page 6 4. Make sure your Galaxy S II is turned OFF. IMPORTANT: During the installation process your Galaxy S II will not be able to make or receive calls, including emergency calls, texts, pictures, video messages, browse the web, and/or access of your applications. 5. Remove the battery from the device; and then put the battery back in the device. Select Next. 6. To update the device, simultaneously press and hold the Volume down key and Power Key. Hold until the following screen appears. Select Next.

7 Samsung Galaxy S II Android Jelly Bean Update Instructions page 7 7. Press the Volume up key to place the device in Download Mode. Select Next. 8. Attach the USB cable from the computer to the mobile device. Select Next.

8 Samsung Galaxy S II Android Jelly Bean Update Instructions page 8 9. Press Start Software Download button to start the update process. 10. Please do not disconnect the USB cable from the computer or the mobile device. The mobile device may be inoperable if disconnected during the update process.

9 Samsung Galaxy S II Android Jelly Bean Update Instructions page A popup message will show that the software update is complete. Select OK. 12. Select Exit to close the Update Tool. 13. After the software update, the phone will restart. 14. Unplug the USB cable from the computer and the mobile device. 15. Wait until the phone reboots completely and the idle screen is displayed to begin using it. Congratulations, your Samsung Galaxy S II is now powered by Android Jelly Bean!!!