Remote Desktop Gateway. Accessing a Campus Managed Device (Windows Only) from home.

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1 Remote Desktop Gateway Accessing a Campus Managed Device (Windows Only) from home. Contents Introduction... 2 Quick Reference... 2 Gateway Setup - Windows Desktop... 3 Gateway Setup Windows App... 4 Gateway Setup ios... 4 Gateway Setup Mac OS X... 6

2 Introduction A gateway is any computer that connects two networks that use different network protocols. A gateway reformats information from one network so that it's compatible with the other network. A Remote Desktop Gateway (RD Gateway) server is a type of gateway that enables authorized users to connect to remote computers on a corporate network from any computer with an Internet connection. RD Gateway uses the Remote Desktop Protocol (RDP) along with the HTTPS protocol to help create a more secure, encrypted connection. In earlier versions of Remote Desktop Connection, people couldn't connect to remote computers across firewalls and network address translators because port 3389 the port used for Remote Desktop connections is typically blocked to enhance network security. However, an RD Gateway server uses port 443, which transmits data through a Secure Sockets Layer (SSL) tunnel. An RD Gateway server provides these benefits: Enables Remote Desktop connections to the campus network from the Internet without having to set up virtual private network (VPN) connections. Enables connections to remote computers across firewalls. Quick Reference Gateway Server: Login Name Format Device Name Format RDSGateway.ncl.ac.uk CAMPUS\<NID> <Device Name>.ncl.ac.uk

3 Gateway Setup - Windows Desktop Specify an RD Gateway server 1. Open Remote Desktop Connection by clicking the Start button. In the search box, type Remote Desktop Connection, and then, in the list of results, click Remote Desktop Connection. 2. Click Options, click the advanced tab, and then, under Connect from anywhere, click Settings. 3. Select Use these RD Gateway server settings, and then type the Server name RDSGateway.ncl.ac.uk 4. Select the following logon methods: Ask for password (NTLM). This option prompts you for a password when you connect. 5. Select or clear the Bypass RD Gateway server for local addresses check box. Selecting this check box prevents traffic to and from local network addresses from being routed through the RD Gateway server. This can make your connection faster when on the domain. You can now connect to your computer from outside the network. Please note you must use the computer s fully qualified domain name (FQDN) to connect, for example; When you are asked to login always use the following format for your user name CAMPUS\<MyUserName>

4 Gateway Setup Windows App Access Settings by swiping in from the right of the screen (on touchscreen devices) or by moving the mouse pointer from the very bottom right of the screen in an upwards direction. Select Connection settings On the next screen enter rdsgateway.ncl.ac.uk into the Remote Desktop Connection box:

5 Gateway Setup ios 1. Open the Remote Desktop application from the iphone or ipad s Home Screen and tap the settings icon in the top left. If you do not have the RD Client app you can download it here 2. Tap Add Remote Desktop Gateway 3. Add the gateway server RDSGateway.ncl.ac.uk and your user name prefixed with campus\ and tap Save 4. and then tap done

6 Gateway Setup Mac OS X 1. Open the Remote Desktop application (downloadable from the App Store here) 2. Click Preferences 3. Click the + button 4. Enter the following information Gateway name: Newcastle University Server: RDSGateway.ncl.ac.uk User name: campus\username Password: your campus password

7 5. To add a connection to a specific computer click New from the main Microsoft Remote Desktop window: 6. Enter the following information Connection name: PC Name, e.g. PSS-KG PC name: PC Name, e.g. PSS-KG Gateway: Newcastle University (as configured above) User name: campus\username Password: your campus password

8 7. To connect to the computer, close the Edit Remote Desktops window and select the newly added connection, then click Start

9 Gateway Setup Android Coming Soon

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