TRAVELLING TO GERMANY

Transcription

1 TRAVELLING TO GERMANY CONNECTING EUROPE via E U R O STA R WHERE TO GO AND HOW TO BOOK YOUR TICKET YOUR JOURNEY BRUSSELS-MIDI/ZUID BRUSSELS-MIDI/ZUID - MAP TRAVELLING WITH INTERCITY EXPRESS (ICE) CONNECTING IN COLOGNE (KÖLN) OR FRANKFURT A.M. YOUR RETURN JOURNEY CONTACT

2 WHERE TO GO & HOW TO BOOK BOOK ONLINE, BY PHONE, OR AT A TICKET DESK WITH EUROSTAR AND DEUTSCHE BAHN, YOU CAN DISCOVER THE BEAUTY AND BUZZ OF GERMANY WITHOUT EVEN LEAVING THE GROUND. You can book tickets at eurostar.com, by calling our team on or at any of our ticket offices in St Pancras International, Ashford International or Ebbsfleet International. LONDON EBBSFLEET ASHFORD CALAIS YOUR TICKET BRUSSELS DÜSSELDORF 4h 57 COLOGNE 4h 11 AACHEN 3h 32 BONN 4h 51 GERMAN TRAINS LILLE FRANKFURT 5h 32 Your ticket is valid for these German trains: InterCity Express (ICE), InterCity (IC) or EuroCity (EC). It s not valid on Thalys trains. MUNICH 9h 17 OUR GERMAN DESTINATIONS AACHEN COLOGNE BONN DÜSSELDORF MUNICH FRANKFURT TAKING YOU ALL THE WAY Your tickets will only have the London-Brussels departure and arrival times on them. Don t worry that s because you have the freedom to jump on any Deutsche Bahn train departing from Brussels on the day of your Eurostar journey. Your tickets are valid all the way to your German destination, and back again if you re returning. SEAT RESERVATIONS You ll have a seat reserved on your Eurostar train, but you won t need a seat reservation on your Deutsche Bahn journey. As soon as your German train arrives, hop on and find a seat. If the digital display above the seat is blank, it s free. Seats marked ggf.reserviert may be free, but can be booked at the last minute, so you could be asked to change seats if someone has reserved it. Eurostar Continental high speed lines Channel tunnel

3 YOUR JOURNEY DESTINATIONS STATION DESTINATION NAME CHANGE IN AND... SHORTEST JOURNEY TIME BRUSSELS-MIDI/ZUID You ll need to change trains in Brussels and, for some destinations, in Cologne or Frankfurt as well. Check the table for more information on how to get there, and the German station names that might be used on departure screens. Aachen Aachen Hbf Brussels-Midi/Zuid - 3h 32 Cologne Köln Hbf Brussels-Midi/Zuid - 4h 11 Frankfurt Frankfurt a.m Hbf / Frankfurt (M) Hbf Brussels-Midi/Zuid - 5h 32 Bonn Bonn Hbf Brussels-Midi/Zuid Cologne (Köln) Hbf 4h 51 Düsseldorf Düsseldorf Hbf Brussels-Midi/Zuid Cologne (Köln) Hbf 4h 57 Munich München Hbf Brussels-Midi/Zuid Frankfurt a.m Hbf 9h 17 You can check Deutsche Bahn departure and journey times at railteam.eu. If you miss your Eurostar or InterCity Express (ICE) connection because of delays on your previous high-speed train, don t worry. Speak to the train manager on board and they ll help you get on the next available train, thanks to Railteam s Hop on the Next Available Train service. When you arrive at Brussels- Midi/Zuid station, you ll need to change trains. InterCity Express (ICE) trains usually depart from platforms 3, 4, 5 and 6, but check the departure boards, just in case. If you have a little time to spend in Brussels-Midi/ Zuid before your train leaves, you ll find plenty of shops and cafés in the station or just outside, in Place Victor Horta. See the station map on the next page.

4 Taxis Escalators Stairs and lifts to main station concourse CHECKING IN FOR ICE TRAINS Please be aware that mandatory security checks are now taking place for ICE trains leaving Brussels-Midi/Zuid. Your ticket, ID and luggage will be checked before you re able to go to the platform. When you arrive, you ll need to take the main exit at the far end of the platform to go down to the main part of the station. What to do Head straight to the area near the Thalys information desk. You ll find it on the right after the Eurostar check-in area and the SNCB ticket office. TRAVELLING WITH INTERCITY EXPRESS (ICE) Eurostar departures Left luggage Channel Terminal Ticket office Connecting trains Sam s café Taxis If you re travelling in Standard Premier on your Eurostar train, you ll be in First Class on your InterCity Express (ICE) train. In this class, you ll be able to order and pay for food and drinks at your seat. If you re travelling in Standard class on Eurostar, you ll travel in Second Class on your InterCity Express (ICE) train. All InterCity Express (ICE) trains include a Bordbistro in the centre of the train, with a selection of meals, drinks and snacks to buy. CONNECTING IN COLOGNE (KÖLN) OR FRANKFURT A.M. trains within belgium trains to the netherlands trains to the netherlands and germany trains to germany Shops If you re connecting in Cologne (Köln) Hbf or Frankfurt a. M Hbf, check the departure screens to find your train. Remember, your tickets are valid on any InterCity Express (ICE), InterCity (IC) or EuroCity (EC) train on the same date as your Eurostar train. The final destination of your train will be displayed on the screens under the column marked Ziel and the platform number will be under Gleis. The intermediate stops of all connecting trains are displayed as well. If you need help finding your connecting train, just ask at the Deutsche Bahn (DB) information desk in the station.

5 [6366/16] YOUR RETURN JOURNEY Here are a few things to keep in mind on your way home. The final destination of all InterCity Express (ICE) trains from Cologne, Frankfurt or Aachen is Brussels-Midi/Zuid. These trains also call at Brussels Nord, but don t get off here you ll need to catch your Eurostar train at Brussels-Midi/Zuid. The Eurostar check-in area at Brussels-Midi/Zuid is opposite Sam s Café on the main concourse just look for the Channel Terminal sign. Leave at least 45 minutes to connect in Brussels-Midi/Zuid. This includes the 30 minute check-in time for Eurostar trains. If you need help on your return journey, ask at the Deutsche Bahn (DB) information desk in the station. WE RE HERE TO HELP Any questions? Give our team a call they ll be happy to help. From the UK * From outside the UK +44 (0) * Calls within the UK are charged at the national rate and all calls are monitored for training purposes. We re open from 8am to 7pm Monday to Friday and 9am to 5pm Saturday and Sunday (UK time).